Car Hire
in Montreal

Hola Car Rentals is a premium partner of the leading car hire companies in Montreal, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Montreal.

No. With Hola Car Rentals, all costs and charges for your booking in Montreal are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Montreal charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Picking up a hire car at Montreal Trudeau International Airport (YUL) requires a short shuttle ride to an off-site consolidated facility. The hire desks for Avis, Hertz, Alamo, Enterprise, National, and others are not inside the terminal; they are located at 590 Boul. Albert De Niverville, Dorval, QC, H4Y 1J3, inside the P4 car park.

To reach the shuttle from the Montreal airport terminal:

• From 5:00 AM to 2:00 PM, go to Door 10 near the Marriott ramp.
• After 2:00 PM, head to bus stop 3 or Door 11 on the departures level.
• The shuttle ride to the hire facility takes approximately 10 to 20 minutes.

Counter hours at the Montreal airport facility run from 7:00 AM to 11:59 PM daily. After-hours collection is not available, but after-hours returns are accepted via key drop boxes at the facility.

Allow 45 to 90 minutes from landing to driving away, accounting for baggage collection, the shuttle wait and journey, counter or kiosk check-in, and vehicle inspection. Arriving at Montreal with a tight connection to your hire window is not recommended.

Yes, Quebec has toll roads near Montreal, and they operate as fully cashless systems. There are no cash booths; tolls must be paid electronically or online.

When hiring a car in the Montreal area, your vehicle will typically include an electronic toll device or be enrolled in the hire company's toll programme. Two common options you may encounter at the Montreal desk are:

• Avis e-Toll service: a flat charge of CAD 17.00 plus GST/HST per hire, plus the actual toll amounts and any video toll charges at the maximum prevailing rates set by the toll authority. Charges may take 4 to 8 weeks after your hire to appear on your card.
• Enterprise TollPass service: a convenience charge of CAD 3.95 to CAD 4.95 per day, capped at CAD 30.00 per hire period, plus actual toll amounts.

If you choose not to enrol in a toll programme, the hire company will still bill the actual tolls to your credit card after the hire, often with additional administrative processing fees.

You can also claim Tolls Cashback through Hola Car Rentals after your Montreal hire. Submit your toll receipts and hire agreement within 30 days of returning the vehicle to recover up to 5% of your total booking value.

To collect a hire car in Montreal, you must present the following physical documents at the desk:

• A valid, original driving licence in the main driver’s name. If your licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) as a translation alongside your original licence.
• A major credit card physically printed with the main driver’s name, with sufficient available credit to cover the excess hold. In Canada, typical holds range from CAD 300 to CAD 500, and some Montreal locations may require up to CAD 750.
• A valid passport (for visitors arriving from outside Canada).
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for foreign visitors).

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at Montreal hire desks.

If you hold a licence issued in a country that uses a non-Latin alphabet, obtain your IDP before leaving your home country, as it cannot be issued abroad. The IDP is a translation only and is invalid without your original licence.

Yes, all Hola Car Rentals bookings include Tolls Cashback, and this benefit applies to toll charges you pay during your Montreal hire.

Because Quebec operates a cashless toll system, you will pay tolls either through the hire company's toll programme or via post-hire billing. Either way, those toll charges are eligible for the cashback claim.

Here is how the Tolls Cashback benefit works for your Montreal hire:

• You can recover up to 5% of your total Hola Car Rentals booking value for tolls paid during the hire period.
• If your total booking is US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive the US$25 cap.
• To claim, email [email protected] within 30 days of returning the vehicle in Montreal.
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

Yes, you can add an additional driver to your Montreal hire car, either at the time of booking or at the desk during collection.

The additional driver must be physically present at the Montreal hire desk with a valid driving licence and must sign the hire agreement. If their licence is not in English or does not use a Latin alphabet, they will also need an International Driving Permit.

Additional driver fees in Montreal vary by hire company:

• Avis, Budget, and Payless: CAD 13.00 per hire day plus taxes, capped at CAD 65.00 plus taxes. The additional driver must be at least 25 years old.
• Hertz, Thrifty, and Dollar: CAD 13.50 per hire day plus taxes, capped at CAD 189.00 plus taxes.
• Alamo, National, and Enterprise: CAD 15.00 per day plus taxes, with no stated cap.

If your Hola Car Rentals confirmation explicitly states that an additional driver is included at no charge, confirm this with the Montreal desk agent before signing the agreement. Only drivers listed on the hire agreement are covered by the vehicle’s protections. Anyone who drives the vehicle without being named on the agreement may void cover entirely.

Driving a hire car in downtown Montreal presents some challenges that are more pronounced than in most other North American cities.

The most significant factor is the density of one-way streets. Approximately 25% of all streets on Montreal Island are one-way, concentrated heavily in the downtown core. This creates navigation patterns that can disorient even experienced drivers, and alternative routes often lead into additional one-way sequences. Using a GPS or navigation app is strongly recommended from the moment you leave the Montreal hire desk.

A second challenge is the Turcot Interchange, a three-level stack connecting Autoroutes 15, 20, and 136 south-west of downtown. This interchange is the primary link between Montreal Trudeau Airport and the city centre, handling over 300,000 vehicles daily. It is notoriously complex for first-time visitors, with tight ramps and high traffic volume. The posted speed limit is 70 km/h, though night-time speeds frequently exceed 100 km/h, increasing accident risk.

Additionally, Montreal has implemented wide, one-way protected cycle lanes on major arterial streets such as Saint-Denis. These lanes reduce available car lanes and create unexpected slowdowns at pedestrian crossings and bus stops.

Ongoing roadworks in the Montreal area also mean that GPS maps may not reflect current lane configurations or temporary closures near key interchanges.

Yes, one-way hires are available in Montreal through major partner brands including Avis, Hertz, Alamo, Enterprise, National, and Budget.

For routes within the Montreal area, such as collecting at Montreal Trudeau Airport (YUL) and returning at a downtown Montreal location, or vice versa, a drop-off fee typically does not apply. These short same-city routes are generally treated as standard hires.

For longer one-way routes, such as Montreal to Toronto or Montreal to another province, a drop-off fee will usually apply. This fee varies by hire company, vehicle class, distance, and season. It is not included in the base rate and cannot be prepaid through Hola Car Rentals.

To see whether a drop-off fee applies to your specific Montreal route:

• Select your different pickup and return locations during the booking search.
• On the rate details page, check the section labelled "To pay at destination" for any drop-off fee line item.
• Review your booking confirmation, which will also list this fee if applicable.

If the fee does not appear during booking, no drop-off charge applies to that route. Cross-border one-way hires (for example, Montreal to a US city) may be restricted or carry higher fees; confirm availability during the booking process.

When you collect a hire car in Montreal, the hire company will place a temporary authorisation hold on your credit card. This is not a charge; it is a hold that reduces your available credit until it is released after you return the vehicle.

For hires in Canada, typical security deposit holds range from CAD 300 to CAD 500 for standard vehicles. Some Montreal locations may require a minimum authorisation of approximately CAD 750, particularly for premium or larger vehicle classes.

Important requirements for the Montreal hire desk:

• The credit card must be a major credit card (not a debit card, prepaid card, or virtual card) with the main driver’s name physically printed on the card.
• The card must have sufficient available credit to cover the hold amount plus any expected charges.
• Digital wallets and someone else's card are not accepted for the deposit.

After you return the vehicle in Montreal, the hold is released. However, your bank or card issuer controls when the credit reappears on your account, and this can take up to 15 working days. Bringing a backup credit card in your name is recommended in case your primary card is declined at the Montreal desk.

Most Hola Car Rentals bookings include travel assistance cover provided by Terrawind Global Protection, and this applies to hires in Montreal as well. However, this benefit is available only to non-North American customers. Residents of Canada and the United States do not qualify for this cover.

For eligible customers hiring in Montreal, the travel assistance typically includes:

• Travel and medical insurance covering up to 5 passengers per event.
• Legal assistance in the event of a road accident, which is particularly relevant given Montreal's complex interchanges such as the Turcot, where incidents occur more frequently.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

This cover does not include damage to the hire vehicle (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

If you need assistance during your Montreal hire, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always contact assistance before incurring medical or legal expenses, as some reimbursements require prior authorisation.

Yes, a major credit card is required to hire a car in Montreal. The card must be in the main driver’s name with the driver’s name physically printed on the card, and it must be presented in person at the Montreal hire desk.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the security deposit hold at Montreal hire locations. Even if you have fully prepaid your booking through Hola Car Rentals, you must still present a physical credit card at the desk to cover the deposit authorisation.

Key points to remember for your Montreal collection:

• The card must have sufficient available credit to cover the deposit hold (typically CAD 300 to CAD 750 in Montreal, depending on the location and vehicle class) plus any additional charges.
• The name on the card must match the name on your driving licence and hire agreement.
• If your primary card is declined, you may use another credit card in your own name. A third party's card is not permitted.
• Notify your bank before travelling to Montreal to prevent fraud blocks on international in-person transactions.

Bringing a backup credit card is strongly recommended to avoid issues at the Montreal desk.

Hire cars in Montreal follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At collection from the Montreal hire facility at 590 Boul. Albert De Niverville or a downtown location, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge.

Before returning your Montreal hire:

• Refuel within approximately 15 km of the return location so the gauge does not drop below full before you arrive.
• Keep the fuel receipt showing the date, time, and station address as proof in case of any dispute.
• For after-hours returns at the Montreal airport facility, leave the receipt in the key drop envelope and keep a photo of the full gauge on your phone.

If you return the vehicle below the recorded starting level, the hire company will charge you for the fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Some Montreal counter locations may offer an optional prepaid fuel plan at collection. If you accept it, the Full-to-Full policy is replaced and any unused fuel is generally non-refundable. Declining this option and refuelling yourself near the return point is usually the better value.

Insurance cover for your Montreal hire depends on the rate plan you selected when booking through Hola Car Rentals. Canada requires by provincial law that every hire vehicle carry third-party liability cover, so this statutory liability is included by default when you hire in Montreal.

Beyond the mandatory minimum, your booking may include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle itself. A deductible may apply unless your confirmation explicitly states zero deductible.
• Supplemental Liability Insurance (SLI/ALI/LIS): provides higher limits of third-party liability cover beyond the provincial minimum, protecting you if you cause injury or property damage to others while driving in Montreal.

CDW/LDW does not cover third-party liability, and liability cover does not cover damage to the hire vehicle. These are separate protections and both are worth reviewing before your Montreal collection.

Common exclusions from CDW/LDW in Montreal include tyres, the undercarriage, the roof, and damage resulting from prohibited use such as off-road driving or driving under the influence.

Review your Hola Car Rentals confirmation carefully to confirm which covers are listed as included and whether any deductible applies. At the Montreal desk, verify these items on the hire agreement before signing.

Yes, after-hours returns are available at the Montreal Trudeau Airport hire facility located at 590 Boul. Albert De Niverville, Dorval, QC, H4Y 1J3. Key drop boxes are available at the facility for returns outside of desk hours (7:00 AM to 11:59 PM daily).

To complete an after-hours return at the Montreal airport facility:

• Drive to the designated P4 car park return lanes at 590 Boul. Albert De Niverville.
• Park the vehicle in the marked return area for your hire brand.
• Lock the vehicle and place the keys and hire agreement in the key drop box located next to the return kiosk.
• Take photos of the vehicle's condition, the fuel gauge showing a full tank, and the odometer before leaving.
• Keep your fuel receipt and a copy of the hire agreement.

Note that after-hours collection is not available at the Montreal airport facility. If your flight arrives after 11:59 PM, you will not be able to collect a hire car until the counters reopen. Plan your Montreal arrival time accordingly or consider a downtown Montreal location if your schedule requires more flexibility.

After-hours returns are also available at some downtown Montreal locations such as 1200 Stanley Street. Confirm the specific return procedure with your hire company before dropping off.