Hertz Car Hire
in Montreal

Hola Car Rentals is a premium partner of the leading car hire companies in Montreal, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Montreal.

No. With Hola Car Rentals, all costs and charges for your booking in Montreal are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Montreal charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Montreal Pierre Elliott Trudeau International Airport (YUL) is located at 975 Romeo Vachon North, directly accessible from the arrivals area. This airport location operates extended hours, running daily from 07:00 to 23:59, with late-night availability from 00:00 to 01:00, making it one of the most flexible Hertz pickup points in Montreal.

The YUL airport location also carries the largest fleet of vehicles among all Hertz locations in Montreal, so it is the most likely place to have your preferred vehicle class available at pickup.

If you are picking up at a downtown Montreal Hertz location instead, the main city centre branch is at 611 Rue Maisonneuve Ouest. Always confirm your exact pickup address on your booking confirmation before travelling, as Hertz operates multiple locations across Montreal.

To collect your Hertz hire in Montreal, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors travelling internationally)

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and is not valid without your original licence.

All documents must be physical originals. Digital copies on a phone or tablet are not accepted at the Hertz counter in Montreal. Bring a backup credit card in your name as well, in case your primary card is declined during the deposit authorisation.

Not always, but it depends on your licence. When renting from Hertz in Montreal, visitors from most countries can drive using a valid foreign licence. However, an International Driving Permit (IDP) is mandatory if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP together.

If your licence is in a Latin-based script but not in English, an IDP is strongly recommended as a precaution, even if not strictly required by Canadian law.

Important points to keep in mind:

• The IDP is a translation document only. It is not a standalone licence and will not be accepted without your original licence.
• You must obtain your IDP in your home country before travelling to Montreal. It cannot be issued abroad.
• All documents presented at the Hertz counter in Montreal must be physical originals. Digital versions are not accepted.

Quebec operates a cashless toll system, meaning you cannot pay with cash at toll booths. All toll payments must be handled electronically, either through a transponder in the vehicle or via plate-based billing.

When picking up your Hertz hire in Montreal, you will typically have the option to enrol in a toll service programme at the counter. This covers your toll transactions during the hire period. If you choose not to enrol, Hertz will charge the actual toll amounts plus administrative or processing fees to your credit card after the hire ends. These charges can appear weeks after you return the vehicle, as toll agencies process invoices in batches.

Key things to know about tolls with your Montreal Hertz hire:

• Quebec toll roads are fully cashless, so electronic billing is unavoidable on toll routes
• Daily toll programme fees typically range from US$11 to US$25 per day depending on the partner and location
• If you plan to use a personal transponder, inform the Hertz agent at pickup and ask them to deactivate the vehicle’s default device to avoid duplicate charges
• Toll charges billed after return are normal and do not indicate an error

Keep your hire agreement and any toll receipts, as these are needed if you wish to claim Tolls Cashback after your Montreal trip.

Yes, you can claim a Tolls Cashback refund on your Hertz hire in Montreal. All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire period.

Since Quebec uses a cashless toll system, tolls are unavoidable on certain routes around Montreal. This benefit helps offset those costs after your trip.

How to claim your Tolls Cashback after returning your Hertz hire in Montreal:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals booking confirmation, the signed Hertz hire agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

The refund is processed to your original payment method and typically takes 7 to 10 business days after approval. Claims submitted after 30 days will not be accepted. Note that this benefit covers toll charges only, not traffic fines or administrative penalties.

When picking up your Hertz hire in Montreal, a temporary authorisation hold will be placed on your credit card at the counter. For standard vehicles hired in Canada, this hold is typically between GBP 300 and GBP 500, though some Montreal locations may require a minimum authorisation of approximately GBP 750. Premium or speciality vehicle classes may carry higher holds.

Important things to know about the deposit for your Montreal Hertz hire:

• The hold is a temporary authorisation, not a charge. It reduces your available credit until your bank releases it after the hire ends.
• Your bank controls the release timeline. It can take up to 15 business days after return for the hold to disappear from your statement.
• Only a physical, major credit card in the main driver’s name with the name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
• Even if you prepaid your booking online, you must still present a physical credit card at the Hertz counter in Montreal.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on the authorisation.

Yes, you can add an additional driver to your Hertz hire in Montreal, either at the time of pickup or during the hire period by visiting a Hertz branch.

For Hertz in Montreal, the additional driver fee is GBP 10.50 per hire day plus applicable taxes, with a maximum charge of GBP 147 plus taxes for the hire period. Check your booking confirmation to see whether your rate already includes one additional driver at no extra cost.

Requirements for adding an additional driver at the Hertz counter in Montreal:

• The additional driver must be physically present at the counter at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must meet the minimum age requirements. Drivers aged 20 to 24 may incur a young driver surcharge on top of the additional driver fee.
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Hertz hire agreement in Montreal are covered by the vehicle’s protections, including CDW/LDW and liability coverage. Never allow an unlisted person to drive the vehicle, as this can void your coverage.

Yes, a basic level of third-party liability cover is included by default when you hire from Hertz in Montreal. Canadian provincial law requires every hire vehicle to carry statutory third-party liability insurance, so this cover follows the car automatically.

However, the statutory minimum may not be sufficient depending on your situation. You can purchase supplementary liability cover (LIS/ALI/SLI) to increase your protection limits up to US$300,000 or more. This is available as an add-on through Hola Car Rentals at checkout or at the Hertz counter in Montreal.

Key points about liability cover for your Montreal Hertz hire:

• Statutory liability is included by law and covers bodily injury and property damage to third parties
• It does not cover damage to the Hertz hire vehicle itself. That requires CDW/LDW.
• It does not cover your own injuries (Personal Accident Insurance) or your belongings (Personal Effects Cover)
• Only drivers named on the hire agreement are covered. Adding all drivers at the Hertz counter in Montreal is essential.

Review your booking confirmation to confirm exactly what liability limits are included in your rate before arriving at the counter.

Yes, Hertz in Montreal offers one-way hires, allowing you to pick up in Montreal and return the vehicle at a different location, including other Canadian cities.

A drop-off fee may apply depending on your route. This fee is set by Hertz and varies based on the destination, distance, season, and vehicle class. For same-city returns between different Montreal Hertz locations, a one-way fee may or may not apply depending on the specific route.

How to check and manage the one-way fee for your Montreal Hertz booking:

• During the Hola Car Rentals booking process, select your different return location. Any applicable drop-off fee will appear under the "To pay at destination" section on the details page.
• The fee is not prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking.
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee.
• Cross-border one-way hires (for example, Montreal to a US city) may be restricted or carry higher fees. Confirm with Hertz before booking.

Always review your booking confirmation to verify the drop-off fee amount before arriving at the Hertz counter in Montreal.

Hertz hires in Montreal follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for the fuel policy on your Montreal Hertz hire:

• At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Montreal location
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Montreal Hertz locations, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, Hertz will charge for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a service fee. Using the correct fuel type (petrol vs. diesel) is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Yes, drivers under 25 years old may face additional surcharges when hiring from Hertz in Montreal. Drivers aged 20 to 24 are subject to an age differential charge, which is applied on top of the base hire rate.

Key rules for young drivers at Hertz in Montreal:

• Drivers aged 20 to 24 may incur a young driver surcharge. The exact daily amount is confirmed at the Hertz counter in Montreal at pickup.
• Drivers under 20 may not be permitted to hire or be added as additional drivers, depending on Hertz policy at the specific Montreal location.
• Drivers under 25 are typically restricted from hiring premium, exotic, or speciality vehicle classes at Hertz in Montreal.
• If a young driver is being added as an additional driver, a Young Renter fee may also apply on top of the standard additional driver fee.

The minimum age to hire from Hertz in Montreal is generally 20 years old, but this can vary by location and vehicle class. Always confirm the applicable surcharge amount directly with the Hertz counter in Montreal at the time of pickup, as rates can vary by season and vehicle category.

If you return your Hertz hire in Montreal after the agreed drop-off time, a grace period of approximately 30 minutes typically applies. If you exceed that window, Hertz may charge for additional hours or an extra day, plus a late return fee.

To avoid late return charges on your Montreal Hertz hire:

• Plan your return with enough time to refuel near the drop-off location before arriving at the Hertz branch
• Account for Montreal's one-way street network, which covers approximately 25% of city streets and can add travel time, especially downtown
• If you need more time, contact the Hertz location in Montreal before your scheduled return to request an extension. Availability is not guaranteed and the hire will be re-priced.
• For after-hours returns, confirm in advance whether the specific Montreal Hertz location offers a key-drop option and follow the instructions provided

Note that the grace period is not guaranteed at all locations and may not apply during peak periods. Always check your hire agreement for the exact return time and any late fee terms specific to your Montreal Hertz contract.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can help in situations such as a breakdown or accident while driving your Hertz hire in or around Montreal. However, this benefit does not apply to Canadian or US residents. It is designed for travellers visiting Montreal from outside North America.

What the travel assistance covers for your Montreal Hertz hire trip:

• Medical cover for up to 5 passengers in the event of an accident or non-pre-existing illness
• Legal assistance in case of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover does not replace CDW/LDW for damage to the Hertz vehicle itself, nor does it cover third-party liability to others. Those require separate protections on your hire agreement.

If you need assistance while driving your Hertz hire in the Montreal area, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage terms and limits that apply to your Montreal trip.