Aluguel de Carros Hertz
em Montreal

Hola Car Rentals é uma parceira premium das principais locadoras de veículos em Montreal, oferecendo a você acesso exclusivo à nossa tarifa All Inclusive+. Esta tarifa inclui benefícios extras que nenhuma outra empresa pode oferecer:

• Proteção total do veículo sem franquia (válida apenas para certas tarifas e itinerários)
• Reembolso de pedágios: recupere até 5% do valor total da sua reserva pelos pedágios pagos durante a locação
• Assistência médica de viagem premium para até 5 passageiros em caso de emergência, com cobertura de até CAD 200.000 (condições preexistentes excluídas)
• Garantia No Extra Charges©: se o balcão cobrar algo que não consta na sua confirmação e não é um adicional opcional que você aceitou, Hola Car Rentals trabalhará para remover ou reembolsar o valor após verificação

Tudo sem custo adicional, garantindo uma experiência de locação única com proteção completa e tranquilidade durante sua viagem em Montreal.

Não. Com a Hola Car Rentals, todos os custos e cobranças da sua reserva em Montreal são apresentados claramente no momento da reserva e no e-mail de confirmação, para que você saiba exatamente o que está pagando antes de chegar ao balcão.

Além disso, cada reserva da Hola Car Rentals inclui a garantia No Extra Charges©. Esta é uma garantia de preços (não uma proteção) que protege você caso o balcão em Montreal cobre por algo que não estava listado na sua confirmação e que não era um adicional opcional que você aceitou. Se isso acontecer, a Hola Car Rentals trabalhará com o parceiro de aluguel para remover ou reembolsar a cobrança após verificação.

Os únicos custos fora desta garantia são:

• Adicionais opcionais escolhidos no balcão (GPS, cadeirinhas para crianças, combustível pré-pago)
• Cobranças por uso (pedágios, diferença de combustível, multas de trânsito)

The Hertz counter at Montreal Pierre Elliott Trudeau International Airport (YUL) is located at 975 Romeo Vachon North, directly accessible from the arrivals area. This airport location operates extended hours, running daily from 07:00 to 23:59, with late-night availability from 00:00 to 01:00, making it one of the most flexible Hertz pickup points in Montreal.

The YUL airport location also carries the largest fleet of vehicles among all Hertz locations in Montreal, so it is the most likely place to have your preferred vehicle class available at pickup.

If you are picking up at a downtown Montreal Hertz location instead, the main city center branch is at 611 Rue Maisonneuve Ouest. Always confirm your exact pickup address on your booking confirmation before traveling, as Hertz operates multiple locations across Montreal.

To collect your Hertz rental in Montreal, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors traveling internationally)

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and is not valid without your original license.

All documents must be physical originals. Digital copies on a phone or tablet are not accepted at the Hertz counter in Montreal. Bring a backup credit card in your name as well, in case your primary card is declined during the deposit authorization.

Not always, but it depends on your license. When renting from Hertz in Montreal, visitors from most countries can drive using a valid foreign license. However, an International Driving Permit (IDP) is mandatory if your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original license and the IDP together.

If your license is in a Latin-based script but not in English, an IDP is strongly recommended as a precaution, even if not strictly required by Canadian law.

Important points to keep in mind:

• The IDP is a translation document only. It is not a standalone license and will not be accepted without your original license.
• You must obtain your IDP in your home country before traveling to Montreal. It cannot be issued abroad.
• All documents presented at the Hertz counter in Montreal must be physical originals. Digital versions are not accepted.

Quebec operates a cashless toll system, meaning you cannot pay with cash at toll booths. All toll payments must be handled electronically, either through a transponder in the vehicle or via plate-based billing.

When picking up your Hertz rental in Montreal, you will typically have the option to enroll in a toll service program at the counter. This covers your toll transactions during the rental period. If you choose not to enroll, Hertz will charge the actual toll amounts plus administrative or processing fees to your credit card after the rental ends. These charges can appear weeks after you return the vehicle, as toll agencies process invoices in batches.

Key things to know about tolls with your Montreal Hertz rental:

• Quebec toll roads are fully cashless, so electronic billing is unavoidable on toll routes
• Daily toll program fees typically range from US$11 to US$25 per day depending on the partner and location
• If you plan to use a personal transponder, inform the Hertz agent at pickup and ask them to deactivate the vehicle's default device to avoid duplicate charges
• Toll charges billed after return are normal and do not indicate an error

Keep your rental agreement and any toll receipts, as these are needed if you wish to claim Tolls Cashback after your Montreal trip.

Yes, you can claim a Tolls Cashback refund on your Hertz rental in Montreal. All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental period.

Since Quebec uses a cashless toll system, tolls are unavoidable on certain routes around Montreal. This benefit helps offset those costs after your trip.

How to claim your Tolls Cashback after returning your Hertz rental in Montreal:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals booking confirmation, the signed Hertz rental agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

The refund is processed to your original payment method and typically takes 7 to 10 business days after approval. Claims submitted after 30 days will not be accepted. Note that this benefit covers toll charges only, not traffic fines or administrative penalties.

When picking up your Hertz rental in Montreal, a temporary authorization hold will be placed on your credit card at the counter. For standard vehicles rented in Canada, this hold is typically between CAUS$ 300 and CAUS$ 500, though some Montreal locations may require a minimum authorization of approximately CAUS$ 750. Premium or specialty vehicle classes may carry higher holds.

Important things to know about the deposit for your Montreal Hertz rental:

• The hold is a temporary authorization, not a charge. It reduces your available credit until your bank releases it after the rental ends.
• Your bank controls the release timeline. It can take up to 15 business days after return for the hold to disappear from your statement.
• Only a physical, major credit card in the main driver's name with the name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
• Even if you prepaid your booking online, you must still present a physical credit card at the Hertz counter in Montreal.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on the authorization.

Yes, you can add an additional driver to your Hertz rental in Montreal, either at the time of pickup or during the rental period by visiting a Hertz branch.

For Hertz in Montreal, the additional driver fee is CAUS$ 13.50 per rental day plus applicable taxes, with a maximum charge of CAUS$ 189 plus taxes for the rental period. Check your booking confirmation to see whether your rate already includes one additional driver at no extra cost.

Requirements for adding an additional driver at the Hertz counter in Montreal:

• The additional driver must be physically present at the counter at pickup
• They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
• They must meet the minimum age requirements. Drivers aged 20 to 24 may incur a young driver surcharge on top of the additional driver fee.
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Hertz rental agreement in Montreal are covered by the vehicle's protections, including CDW/LDW and liability coverage. Never allow an unlisted person to drive the vehicle, as this can void your coverage.

Yes, a basic level of third-party liability coverage is included by default when you rent from Hertz in Montreal. Canadian provincial law requires every rental vehicle to carry statutory third-party liability insurance, so this coverage follows the car automatically.

However, the statutory minimum may not be sufficient depending on your situation. You can purchase supplemental liability coverage (LIS/ALI/SLI) to increase your protection limits up to US$300,000 or more. This is available as an add-on through Hola Car Rentals at checkout or at the Hertz counter in Montreal.

Key points about liability coverage for your Montreal Hertz rental:

• Statutory liability is included by law and covers bodily injury and property damage to third parties
• It does not cover damage to the Hertz rental vehicle itself. That requires CDW/LDW.
• It does not cover your own injuries (Personal Accident Insurance) or your belongings (Personal Effects Coverage)
• Only drivers named on the rental agreement are covered. Adding all drivers at the Hertz counter in Montreal is essential.

Review your booking confirmation to confirm exactly what liability limits are included in your rate before arriving at the counter.

Yes, Hertz in Montreal offers one-way rentals, allowing you to pick up in Montreal and return the vehicle at a different location, including other Canadian cities.

A drop-off fee may apply depending on your route. This fee is set by Hertz and varies based on the destination, distance, season, and vehicle class. For same-city returns between different Montreal Hertz locations, a one-way fee may or may not apply depending on the specific route.

How to check and manage the one-way fee for your Montreal Hertz booking:

• During the Hola Car Rentals booking process, select your different return location. Any applicable drop-off fee will appear under the "To pay at destination" section on the details page.
• The fee is not prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking.
• Changing your return location after booking may reprice the rental and recalculate the drop-off fee.
• Cross-border one-way rentals (for example, Montreal to a US city) may be restricted or carry higher fees. Confirm with Hertz before booking.

Always review your booking confirmation to verify the drop-off fee amount before arriving at the Hertz counter in Montreal.

Hertz rentals in Montreal follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for the fuel policy on your Montreal Hertz rental:

• At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Montreal location
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Montreal Hertz locations, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, Hertz will charge for the fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus a service fee. Using the correct fuel type (gasoline vs. diesel) is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Yes, drivers under 25 years old may face additional surcharges when renting from Hertz in Montreal. Drivers aged 20 to 24 are subject to an age differential charge, which is applied on top of the base rental rate.

Key rules for young drivers at Hertz in Montreal:

• Drivers aged 20 to 24 may incur a young driver surcharge. The exact daily amount is confirmed at the Hertz counter in Montreal at pickup.
• Drivers under 20 may not be permitted to rent or be added as additional drivers, depending on Hertz policy at the specific Montreal location.
• Drivers under 25 are typically restricted from renting premium, exotic, or specialty vehicle classes at Hertz in Montreal.
• If a young driver is being added as an additional driver, a Young Renter fee may also apply on top of the standard additional driver fee.

The minimum age to rent from Hertz in Montreal is generally 20 years old, but this can vary by location and vehicle class. Always confirm the applicable surcharge amount directly with the Hertz counter in Montreal at the time of pickup, as rates can vary by season and vehicle category.

If you return your Hertz rental in Montreal after the agreed drop-off time, a grace period of approximately 30 minutes typically applies. If you exceed that window, Hertz may charge for additional hours or an extra day, plus a late return fee.

To avoid late return charges on your Montreal Hertz rental:

• Plan your return with enough time to refuel near the drop-off location before arriving at the Hertz branch
• Account for Montreal's one-way street network, which covers approximately 25% of city streets and can add travel time, especially downtown
• If you need more time, contact the Hertz location in Montreal before your scheduled return to request an extension. Availability is not guaranteed and the rental will be repriced.
• For after-hours returns, confirm in advance whether the specific Montreal Hertz location offers a key-drop option and follow the instructions provided

Note that the grace period is not guaranteed at all locations and may not apply during peak periods. Always check your rental agreement for the exact return time and any late fee terms specific to your Montreal Hertz contract.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can help in situations such as a breakdown or accident while driving your Hertz rental in or around Montreal. However, this benefit does not apply to Canadian or US residents. It is designed for travelers visiting Montreal from outside North America.

What the travel assistance covers for your Montreal Hertz rental trip:

• Medical coverage for up to 5 passengers in the event of an accident or non-pre-existing illness
• Legal assistance in case of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage does not replace CDW/LDW for damage to the Hertz vehicle itself, nor does it cover third-party liability to others. Those require separate protections on your rental agreement.

If you need assistance while driving your Hertz rental in the Montreal area, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage terms and limits that apply to your Montreal trip.