Van Hire
in Montreal

Hola Car Rentals is a premium partner of the leading car hire companies in Montreal, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Montreal.

No. With Hola Car Rentals, all costs and charges for your booking in Montreal are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Montreal charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The rental car facility at Montreal-Pierre Elliott Trudeau International Airport (YUL) is located off-site from the main terminal, so picking up your van requires a short shuttle ride.

• From 5:00 AM to 2:00 PM, follow signs to the Rental Car Shuttle from the ground floor arrivals area and board at Door 10 on the departures level.
• From 2:00 PM onward, the shuttle is accessible from the Marriott ramp instead.
• The shuttle is free and transports you directly to the consolidated hire facility.
• At the facility, proceed to your hire company's counter. Most counters operate from 7:00 AM to 11:59 PM daily.

When returning your Montreal van, the drop-off area is within a 2-minute walk from the terminal. After-hours returns are available via a drop box at the facility when the counter is closed. Before returning, you can refuel at the Esso station accessible from the roundabout near Autoroute 520 East, just before the airport entrance.

Yes, toll roads in Quebec can affect your Montreal van hire, and the system is fully cashless, meaning you cannot pay with cash at any toll booth.

All tolls must be paid electronically, either through a hire company programme or online. Two common options available through partner brands are:

• Avis e-Toll Service: you are automatically enrolled upon hire and charged CAD 17.00 plus GST/HST per hire, plus actual toll amounts at the maximum prevailing rates. Charges may appear on your card 4 to 8 weeks after the hire ends.
• Enterprise TollPass: a convenience charge of US$3.95 to US$4.95 per day, not to exceed US$30 per hire period, plus actual toll amounts.

If you drive your Montreal van through a cashless toll without enrolling in a programme, the hire company will bill the toll amount plus administrative fees to your credit card after the hire. There are no congestion charges or emissions zones in Montreal comparable to systems like London's ULEZ.

Keep all toll receipts during your hire, as you may be eligible for Tolls Cashback through your booking.

To pick up your van in Montreal, you must present the following physical documents at the hire counter. Digital versions are not accepted under any circumstances.

• A valid, original driver’s licence in the main driver’s name. If your licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended.
• A major credit card with the main driver’s name printed on the physical card, used for the authorisation hold. Debit and prepaid cards are not accepted for the deposit.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside Canada).

For your Montreal van hire, the IDP must be carried alongside your original licence at all times. It is not a standalone document. If you think you may need one, obtain it in your home country before travelling, as it cannot be issued abroad.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Montreal van hire.

Since Quebec operates a fully cashless toll system, you will pay tolls either through a hire company programme (such as Avis e-Toll or Enterprise TollPass) or via post-hire billing. Either way, those toll charges are eligible for the cashback claim.

To claim your Tolls Cashback after your Montreal van hire:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for the booking.

The refund is processed to your original payment method and typically arrives within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, a major credit card in the main driver’s name is required to hire a van in Montreal. The card must be physical, with the driver’s name printed on it, and presented in person at the hire counter.

The credit card is used to place a temporary authorisation hold on your account at pickup. For van hires in Canada, this hold is typically in the range of CAD 300 to CAD 750, depending on the hire company, location, and vehicle class. The hold reduces your available credit until it is released after you return the van.

• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit.
• The card must not expire before your hire return date.
• Even if you prepaid your Montreal van booking online, you must still present a physical credit card at the counter.
• Bring a backup credit card in your name in case your primary card is declined.

Notify your bank of your travel dates before arriving in Montreal to prevent fraud blocks on in-person authorisations.

Yes, height and size restrictions are a real concern when hiring a van in Montreal. Parking garages in the city frequently have low overhead clearances that can exclude taller vans, and these limits are not always clearly posted, which can catch visitors off guard.

Before picking up your Montreal van, it is worth confirming the vehicle's exact dimensions with the hire company and checking the clearance heights of any garages you plan to use during your trip.

Additional van-specific considerations in Montreal include:

• Moving vans and larger commercial vans often require permits to park on metered streets, with separate invoices for installation and lost revenue.
• Some streets with bike lanes or sidewalks prohibit van parking if access would be obstructed.
• RV street parking is banned outright in Montreal, a restriction unique among Quebec cities.
• Access for moving vans to pedestrianised streets is restricted to morning hours only (7:00 AM to 11:00 AM) during summer.

Unauthorized parking fines in Montreal are CAD 60, up from CAD 51 in 2023, and temporary restrictions for snow removal or maintenance are strictly enforced. Always check local signage carefully when parking your van.

Before returning your van at Montreal-Pierre Elliott Trudeau Airport (YUL), you can refuel at the Esso station accessible from the roundabout near Autoroute 520 East, just before the airport entrance. This station is conveniently located for last-minute refuelling on your way back to the hire facility.

All Montreal van hires use a Full-to-Full fuel policy by default. This means you receive the van with a full tank and must return it full to avoid charges. If you return the van with less than a full tank, the hire company may charge you:

• A fuel shortfall fee at the partner's refuelling rate, which is typically higher than the retail pump price.
• An additional refuelling service or administrative fee.

Fuel prices in Montreal average approximately CAD 1.50 per litre (as of early 2026), which is below the prior year but trending upward due to Quebec's independent provincial pricing, which differs from national trends following federal carbon tax changes. Budget accordingly if your Montreal van hire involves longer drives.

Keep your final fuel receipt with the station address and timestamp in case any fuel charge dispute arises after return.

Yes, you can add an additional driver to your van hire in Montreal, either as part of your rate or by paying a fee at the counter.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line "Additional driver free of charge" to confirm whether this applies to your Montreal van reservation.

If an additional driver is not included in your rate, the fees charged at the counter vary by partner brand:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes.
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes, with no stated cap.

For your Montreal van pickup, the additional driver must be present at the counter with a valid driver’s licence and any required identification. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the van without being listed on the agreement will not be covered by the hire protections.

Note that for Avis, Budget, and Payless, additional drivers must be at least 25 years old at the time of pickup.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Montreal van hire, such as a breakdown on the motorway or a medical situation away from the city centre.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week, call the toll-free number listed on your booking confirmation, or contact Terrawind via WhatsApp at +1 208 910 1001 or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Canadian and US residents do not qualify for this cover. It also does not cover damage to the Montreal van itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Pre-existing medical conditions are excluded. Always review the exact terms on your booking confirmation.

Yes, one-way van hires from Montreal to another city are possible, but a drop-off fee typically applies and the amount varies depending on the route, hire company, vehicle class, and season.

When booking a one-way Montreal van hire, the drop-off fee will be displayed on the rate details page under the "To pay at destination" section during checkout. It will also appear on your booking confirmation. This fee cannot be prepaid and is paid directly at the hire desk.

• Short routes between nearby cities or airports may carry a lower fee or sometimes no fee at all.
• Long-distance or cross-provincial routes generally carry higher drop-off fees.
• Cross-border one-way hires (for example, Montreal to a US city) may be restricted or subject to additional conditions depending on the partner brand.

If the drop-off fee shown at the Montreal desk differs from what your confirmation states, keep all paperwork and contact support after the hire. The No Extra Charges© guarantee covers undisclosed fees that were not listed on your confirmation.

Always confirm one-way availability and the exact fee for your specific route before finalising your Montreal van hire.

When hiring a van in Montreal, there are two main types of cover to consider, and they protect against different risks.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the van is damaged or stolen during the hire. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the van. In Canada, provincial law requires every vehicle to carry third-party liability, and this statutory cover is included by default when you hire in Canada through Hola Car Rentals. You can still purchase higher supplementary liability limits if you want additional protection.

• CDW/LDW covers the hire van itself, subject to exclusions such as prohibited use, off-road driving, or unreported incidents.
• LIS/ALI/SLI covers third parties, not the van or your personal belongings.
• Personal Accident Insurance (PAI) and Personal Effects Coverage (PEC) are separate optional extras.

Review your Montreal van booking confirmation carefully to see which coverages are already included in your rate before accepting anything additional at the counter.

Yes, drivers under 25 years old are typically required to pay a young driver surcharge when hiring a van in Montreal. The exact amount varies by hire company and location, so confirm the specific fee with your chosen partner brand at the time of booking or at the counter.

A few additional points to keep in mind for your Montreal van hire:

• The young driver surcharge is paid at the counter and is not included in your prepaid rate.
• For Avis and Budget, there is a specific underage fee exception policy with its own conditions. Check the details before booking if you are under 25.
• Additional drivers who are under 25 may also be subject to a young driver surcharge at the Montreal counter, even if the main driver is over 25.
• Some partner brands may restrict certain van classes to drivers aged 25 and over.

If you are under 25 and planning a van hire in Montreal, contact the hire company directly before your trip to confirm the surcharge amount and any vehicle class restrictions that may apply to your reservation.

Yes, after-hours van returns are available at Montreal-Pierre Elliott Trudeau Airport (YUL). When the hire desk is closed, a drop box is provided at the consolidated hire facility so you can return your van keys outside of standard operating hours.

Most hire company desks at YUL operate from 7:00 AM to 11:59 PM daily. If you plan to return your Montreal van outside these hours, follow these steps:

• Refuel the van before arriving at the airport. The Esso station near the Autoroute 520 East roundabout is the most convenient option before the airport entrance.
• Follow signs to the hire return area within the facility.
• Place your keys in the drop box envelope along with your fuel receipt, and keep a photo of the full fuel gauge and odometer as evidence.
• Take photos of the van's exterior condition before leaving the keys, in case any damage dispute arises later.

Downtown Montreal hire locations may also offer drop box services, but availability varies by company. Confirm after-hours return procedures with your specific hire partner when you pick up the van, and review the return instructions included in your booking confirmation.