Avis Car Hire
in Montreal

Hola Car Rentals is a premium partner of the leading car hire companies in Montreal, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Montreal.

No. With Hola Car Rentals, all costs and charges for your booking in Montreal are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Montreal charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at Montreal Trudeau International Airport (YUL) is located inside the P4 Parking Garage at 590 Boulevard Albert de Niverville. After collecting your baggage, follow the Car Hire signs towards the P4 Parking Garage. Once inside the garage, continue following the Avis signs to Suite 1210, where the counter is situated.

No shuttle or train is required. The Avis counter at Montreal YUL is accessible on foot from the terminal via the P4 Parking Garage, making the process straightforward after arrival.

Counter hours at the Montreal airport Avis location are 07:00 to 01:00 daily, and 24-hour drop-off is available, so late-night returns are not an issue.

Avis operates several locations in Montreal, each with different hours. Here is a summary:

• Montreal Trudeau Airport (YUL): 07:00 to 01:00 daily, with 24-hour drop-off available.
• Montreal Downtown (1225 Metcalfe St): Sunday 08:00 to 18:00; Monday to Wednesday 07:00 to 18:00; Thursday to Friday 07:00 to 19:00; Saturday 07:00 to 17:00. Free pickup and 24-hour drop-off are available at this location.
• Complexe Desjardins: Sunday 09:00 to 13:00; Monday to Wednesday 07:00 to 17:00; Thursday to Friday 07:00 to 18:00; Saturday 08:00 to 16:00. Free pickup is available.
• Hotel 10 (2112 Blvd St Laurent): Sunday 09:00 to 13:00; Monday to Wednesday 08:00 to 17:00; Thursday to Friday 08:00 to 18:00; Saturday 08:00 to 16:00.
• CN Train Station Downtown: Sunday 09:00 to 13:00; Monday to Wednesday 08:00 to 17:00; Thursday to Friday 08:00 to 18:00; Saturday 08:00 to 16:00.

If you are arriving late at night in Montreal, the Avis airport location is your best option given its extended hours.

Quebec's toll roads, including those accessible from Montreal, operate as fully cashless systems. There are no cash toll booths, so you cannot pay at the roadside with coins or bills. Tolls must be handled electronically.

When you pick up your Avis hire in Montreal, you are automatically enrolled in the Avis e-Toll service programme for Quebec. Under this programme, Avis charges a flat fee of US$17.00 plus GST/HST per hire, in addition to the actual toll amounts and any video toll charges at the maximum prevailing rates set by the toll authority. These charges may take 4 to 8 weeks after your hire to appear on your billing account or credit card.

Before signing the hire agreement at the Avis counter in Montreal, review the e-Toll terms carefully so you understand what you will be billed. If you drive on toll roads without any arrangement in place, you may be subject to fines and additional fees under the hire agreement terms.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Avis hire in Montreal as well.

Quebec's toll roads are fully cashless, meaning tolls are billed electronically through the Avis e-Toll programme. After your hire ends, you can claim back up to 5% of your total Hola Car Rentals booking value for tolls paid during the hire period.

To claim your Tolls Cashback after your Montreal Avis hire:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation number.
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the Avis counter, and a receipt or statement showing the toll charges paid.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted, so act promptly once your Montreal trip is complete.

When collecting your Avis hire in Montreal, you must present the following physical documents at the counter:

• Your original, unexpired driving licence in the main driver's name.
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit authorisation hold. Debit and prepaid cards are not accepted.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting Canada from abroad.

If your driving licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Avis counter in Montreal.

It depends on the language and script of your driving licence. For your Avis hire in Montreal, the general rules are:

• If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic (Russian), an International Driving Permit (IDP) is mandatory. You must carry both the IDP and your original licence at all times.
• If your licence is in a Latin-script language other than English, an IDP is strongly recommended but not strictly mandatory in Canada.
• If your licence is in English, no IDP is required for hiring in Montreal.

The IDP is a translation booklet only. It is not a standalone licence and will not be accepted at the Avis counter in Montreal without your original licence. You must obtain the IDP in your home country before travelling, as it cannot be issued abroad.

Always bring your original physical licence and IDP together to avoid any issues at the Avis pickup counter in Montreal.

When you pick up your Avis hire in Montreal, a temporary authorisation hold is placed on your major credit card. This hold is not a charge but reduces your available credit until it is released after you return the vehicle.

For Avis hires in Canada, including Montreal, the typical security deposit authorisation hold is approximately GBP 180 to GBP 300 for standard vehicles. Some locations may require a minimum authorisation of around GBP 450, particularly for premium or speciality vehicle classes.

A few important points to keep in mind:

• Only a major credit card with the driver's name printed on the card is accepted for the deposit. Debit cards and prepaid cards are not accepted.
• The exact hold amount is set by the Avis desk in Montreal and may vary by vehicle class, season, and location.
• After you return the car, the hold is released, but your bank controls when it reappears in your available balance, which can take up to 15 working days.
• Notify your bank of your travel plans to avoid the authorisation being flagged as suspicious.

Yes, you can add an additional driver to your Avis hire in Montreal, either as part of your rate or by paying a fee at the counter.

For Avis in Montreal, the additional driver fee is GBP 10 per hire day plus applicable taxes, with a maximum charge of GBP 50 plus taxes per hire. If your Hola Car Rentals booking confirmation explicitly states that an additional driver is included at no charge, no fee applies for the first extra driver.

Requirements for adding an additional driver at the Avis counter in Montreal:

• The additional driver must be present at pickup with their valid original driving licence.
• They must meet the minimum age requirements. For Avis in Montreal, the additional driver should be at least 25 years old at the time of pickup.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the Avis hire agreement in Montreal are covered by the hire protections. Anyone not named on the contract who drives the vehicle may void coverage and result in additional charges.

Yes, provincial law in Quebec requires every hire vehicle to carry third-party liability cover. When you hire from Avis in Montreal through Hola Car Rentals, this statutory liability is included with your hire by default, as required by Canadian law.

However, the included statutory minimum may not be sufficient for all situations. You can purchase supplementary liability insurance (LIS/ALI/SLI) to increase your cover limits if you want additional protection against bodily injury or property damage you may cause to others while driving in Montreal.

It is important to understand what third-party liability does and does not cover:

• It covers bodily injury and property damage to other people caused by the hire vehicle.
• It does not cover damage to the Avis hire car itself. For that, you need Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW).
• It does not cover your own injuries or personal belongings.

Review your Hola Car Rentals booking confirmation to confirm what is included in your specific rate for your Montreal Avis hire.

Avis hires in Montreal follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Montreal Avis hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard.
• Before returning the car, refuel within approximately 15 km of the return location so the gauge does not drop below full during the drive back.
• Keep your fuel receipt with the date, time, and station address as proof.
• For after-hours drop-offs at the Avis Montreal airport location, leave the receipt in the return envelope and keep a photo of the full gauge on your phone.

If you return the Avis vehicle in Montreal with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Returning the car full is always the most cost-effective option.

Yes, Montreal has several road characteristics that can catch drivers off guard, especially those unfamiliar with the city.

One-way street network: Approximately 25% of streets on the island of Montreal are one-way, with the highest concentration downtown. This is significantly more than most North American cities and means GPS recalculations are frequent. What looks like a shortcut on a map can quickly become a dead end.

Bike infrastructure: Montreal has an extensive protected cycling network called the Réseau Express Vélo (REV), with wide dedicated bike lanes that have replaced full car lanes on key arterials such as St-Denis and Berri. Drivers should expect reduced road width and cyclist priority signals at intersections.

Construction zones: Major interchanges, including the Turcot Interchange, use dynamic traffic management systems amid ongoing construction, creating unpredictable lane changes and detours. Summer months see peak construction activity across the city.

Event closures: Large events such as Tour la Nuit and Tour de l'Ile close major routes including Avenue du Parc, Boulevard Saint-Laurent, and Rue Sainte-Catherine on certain weekends, with significant knock-on congestion on parallel streets.

Before setting out in your Avis hire in Montreal, ensure your GPS or navigation app is updated and set to avoid one-way violations.

Yes, one-way hires are possible with Avis in Montreal, but a drop-off fee may apply depending on your return location.

When booking a one-way Avis hire from Montreal, the drop-off fee is route-specific and varies based on the destination city, vehicle class, and season. Here is what to expect:

• Returning to another Avis location within the same city or metropolitan area often carries no drop-off fee.
• Returning to a different city or province typically incurs a drop-off fee, which will be shown under the To Pay at Destination section during the Hola Car Rentals booking process.
• Cross-border one-ways, for example from Montreal to a US city, may be restricted or subject to higher fees. Confirm availability and conditions before booking.

The drop-off fee is not prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking. Always review your Hola Car Rentals confirmation to verify whether a drop-off fee applies to your specific Montreal Avis itinerary before you travel.

Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to Avis hires in Montreal as well. However, this benefit is available only to non-North American residents. Canadian and US residents do not qualify for this coverage.

If you are eligible, the travel assistance included with your Montreal Avis hire typically covers:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

This cover is particularly useful if you experience a medical emergency or a serious incident while driving your Avis hire in Montreal or on Quebec highways. To activate assistance, contact Terrawind 24 hours a day at +1 888 980 9992 or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Note that this is not CDW/LDW and does not cover damage to the Avis hire vehicle. Check your booking confirmation for the exact terms and cover limits applicable to your Montreal reservation.