Avis Car Hire in Canada

Hola Car Rentals is a premium partner of the leading car hire companies in Canada, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Canada.

No. With Hola Car Rentals, all costs and charges for your booking in Canada are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Canada charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, there are specific documents you must bring to the Avis counter in Canada to complete your pickup without delays.

• A valid, original driver’s licence (physical, not digital) in the main driver’s name.
• If your licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original licence. For other non-English licences, an IDP is strongly recommended.
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors travelling internationally).

All documents must be physical originals. Digital versions are not accepted at the Avis counter in Canada. The IDP is a translation only and must always be carried together with your original licence.

Yes, Avis requires a physical major credit card in the main driver’s name to place an authorisation hold at pickup in Canada.

The typical hold amount for an Avis hire in Canada ranges from CA$ 300 to CA$ 500, though some locations may require a minimum authorisation of approximately CA$ 750. The exact amount depends on the location, vehicle class, and season.

• The card must have the driver’s name printed on it and be presented physically at the counter.
• Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the deposit hold.
• The hold is a temporary authorisation, not a charge. It reduces your available credit until your bank releases it after the hire, which can take up to 15 working days.
• Even if you prepaid your Avis booking, you must still present a physical credit card at the Canada counter.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to avoid fraud blocks on international transactions.

Yes, Canada has toll roads that Avis renters should plan for, particularly in Ontario and a few other provinces.

The most important toll road for Avis renters in Canada is Highway 407 ETR, a privately operated 108 km electronic toll highway crossing the Greater Toronto Area. It is fully cashless, meaning there are no toll booths. Cameras photograph your licence plate and the bill is sent to the hire company, who then charges your credit card, often with additional administrative fees on top of the actual toll amount.

• A 25 km trip on the 407 ETR can cost approximately CA$ 30 or more when camera charges and trip fees are included.
• Other tolls exist on select bridges and roads in Quebec, Nova Scotia, and Prince Edward Island.
• Ontario's major 400-series motorways (401, QEW, 400) are free of tolls.
• Canada does not use E-ZPass or SunPass systems.

To avoid unexpected charges on your Avis hire in Canada, set your GPS navigation to avoid toll roads, or use free alternative motorways. If you do use toll roads, keep your receipts, as Hola Car Rentals offers Tolls Cashback of up to 5% of your booking total.

Yes, all Hola Car Rentals bookings, including Avis hires in Canada, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

This is especially useful in Canada given the cashless toll roads like Highway 407 ETR in Ontario, where charges can add up quickly. The cashback does not mean tolls are free. You still pay tolls normally through the hire company's billing or directly, and then claim reimbursement afterwards.

To claim your Tolls Cashback after your Avis hire in Canada:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals booking confirmation, the Avis hire agreement signed at pickup, and a receipt or statement showing the toll charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

Refunds are issued to your original payment method and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

When you pick up your Avis hire in Canada, you will typically have the option to enrol in a toll programme or pay tolls on a per-use basis.

Canada's toll roads, including the Highway 407 ETR in Ontario, are fully electronic and cashless. The Avis vehicle's licence plate is photographed at each toll point, and charges are passed to your credit card after the hire ends, sometimes weeks later.

• Unlimited daily toll package: a flat daily rate (typically CA$ 10 to CA$ 15 per day) covers all tolls for that day, regardless of how many toll roads you use. This can be costly if you only use toll roads occasionally.
• Pay-per-use: you are charged the actual toll amount plus an administrative or processing fee per day the toll is used.
• If you do not enrol in any programme, Avis in Canada will still bill your card for tolls incurred, plus camera and administrative fees that can significantly exceed the base toll cost.

To avoid toll charges entirely on your Avis hire in Canada, set your GPS to avoid toll roads and use free alternatives such as Ontario's 401 or QEW motorways. Keep all toll receipts to submit a Tolls Cashback claim with Hola Car Rentals.

Yes, you can add an additional driver to your Avis hire in Canada, either as part of your rate or by paying a fee at the counter.

For Avis in Canada, the additional driver fee is CA$ 13 per hire day plus applicable taxes, with a maximum charge of CA$ 65 plus taxes for the hire period. Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether it is included.

Requirements for adding an additional driver to an Avis hire in Canada:

• The additional driver must be present at the Avis counter at pickup.
• They must present a valid driver’s licence and sign the hire agreement.
• For Avis in Canada, the additional driver must be at least 25 years old.
• If their licence uses a non-Latin alphabet, they must also present an International Driving Permit.

Only drivers listed on the Avis hire agreement in Canada are covered by protections such as CDW/LDW and liability cover. Anyone who drives the vehicle without being named on the contract may void those protections entirely.

Yes, a basic level of third-party liability cover is included by law in every Avis hire in Canada.

Canadian provincial law requires every vehicle on the road to carry third-party liability insurance. This statutory liability follows the car and is included by default when you hire with Hola Car Rentals through Avis in Canada. This means you are covered for bodily injury and property damage you may cause to others while driving the Avis vehicle.

However, the mandatory minimum may not be sufficient for all situations. You can purchase supplementary liability cover (LIS/ALI/SLI) to increase your protection limits when hiring with Avis in Canada.

• The included statutory liability covers third-party bodily injury and property damage up to the provincial minimum.
• It does not cover damage to the Avis hire vehicle itself (that requires CDW/LDW).
• It does not cover your personal injuries (that requires PAI) or your belongings (that requires PEC).
• Higher supplementary liability limits can be added at the Avis counter in Canada or during booking.

Always review your Hola Car Rentals confirmation and the Avis hire agreement in Canada to confirm exactly what liability cover is active before driving.

Yes, Avis hires in Canada follow a Full-to-Full fuel policy by default, meaning you receive the vehicle with a full tank and must return it full to avoid fuel charges.

• At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Avis lot in Canada.
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis vehicle in Canada with less fuel than recorded at pickup, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

Some Avis counter locations in Canada may offer a prepaid fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so it is only worthwhile if you expect to return the tank nearly empty.

No, the Travel Assistance benefit included with most Hola Car Rentals bookings does not apply to Canadian or American residents hiring with Avis in Canada.

This cover, provided by Terrawind Global Protection, is designed for international visitors travelling abroad. If you are a resident of Canada or the United States, you do not qualify for this benefit, regardless of which Avis location in Canada you hire from.

For visitors from other countries hiring an Avis vehicle in Canada, the Travel Assistance benefit typically includes:

• Travel and medical cover for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

This cover does not include damage to the Avis hire vehicle (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). To use the assistance during your Avis hire in Canada, call the 24/7 line at +1 888 980 9992 or contact Terrawind via WhatsApp at +1 208 910 1001. Always check your Hola Car Rentals booking confirmation for the exact terms and coverage limits that apply to your itinerary.

Yes, Avis offers a wide range of vehicle categories across its Canada locations, particularly at major airports and city centres.

In Canada, the Avis fleet typically includes:

• Economy and compact cars for budget-conscious travellers.
• Midsize and full-size saloons.
• Compact and midsize SUVs such as the Nissan Rogue, Toyota RAV4, and Subaru Forester.
• Standard SUVs such as the Ford Edge and Jeep Grand Cherokee.
• Standard Elite SUVs such as the Nissan Pathfinder and Toyota Highlander.
• Full-size SUVs such as the Chevrolet Tahoe and Ford Expedition.
• Full-size and midsize pickup trucks including the Chevrolet Silverado, Ford F-150, Toyota Tundra, and Toyota Tacoma.
• Hybrid vehicles such as the Toyota Prius, available at larger Avis locations in Canada.
• Luxury and speciality vehicles at select Canada locations.

Availability varies by location and season. Larger Avis hubs in Canada such as Toronto Pearson (YYZ), Vancouver (YVR), Montreal (YUL), Calgary (YYC), and Edmonton (YEG) tend to offer the broadest selection. Your booking confirmation will show the vehicle class reserved, and Avis may substitute a similar or upgraded vehicle based on availability.

Yes, one-way hires are available with Avis in Canada, allowing you to pick up in one city and return in a different city, though a drop-off fee may apply.

The drop-off fee for an Avis one-way hire in Canada varies depending on the route, distance between locations, vehicle class, and season. This fee is not included in your prepaid rate and is payable at the Avis counter in Canada at pickup.

• During the booking process on the Hola Car Rentals website, select a different return location. If a drop-off fee applies to your Avis route in Canada, it will appear under the "To pay at destination" section on the details page.
• Same-city routes (for example, airport to downtown within the same city) often carry no drop-off fee.
• Routes between different Canadian cities or regions typically do carry a drop-off fee.
• Cross-border one-ways between Canada and the United States may be restricted or subject to higher fees depending on Avis policy.

Review your booking confirmation carefully to confirm whether a drop-off fee applies to your specific Avis itinerary in Canada. If the counter charges a different amount than shown on your confirmation, keep all paperwork and contact Hola Car Rentals support.

Avis has counters at major Canadian airports including Toronto Pearson (YYZ), Vancouver (YVR), Montreal (YUL), Calgary (YYC), and Edmonton (YEG), as well as many smaller airports and city-centre locations across Canada.

To locate the Avis counter at your arrival airport in Canada:

• Follow "Car Rental" signs inside the terminal after clearing customs and baggage claim.
• At some Canadian airports, Avis and other hire brands are located in a consolidated Rental Car Centre (RCC) reached by a dedicated shuttle bus or train from the terminal. Look for marked shuttle stops outside the arrivals level.
• Your Hola Car Rentals booking confirmation will specify the operating brand (Avis) and may include pickup instructions for your specific Canada airport.
• If you are an Avis Preferred member, select Canada locations offer a Select and Go service where you can proceed directly to the vehicle without waiting at the counter.

For city-centre Avis locations in Canada, bring the exact address from your confirmation. If the counter appears closed or relocated, use the airport information desk or the courtesy phone near the hire area to contact the Avis team. Always allow extra time when connecting from international flights at Canadian airports.

Yes, the Avis Preferred loyalty programme is fully active in Canada and offers meaningful benefits for renters at Avis locations across the country.

Avis Preferred has three tiers, all applicable in Canada:

• Preferred: entry level, with expedited counter service and points earning.
• Plus: reached after 10 hires or US$4,000 spent, with free upgrades of one to two vehicle classes on midsize and above.
• President's Club: reached after 20 hires or US$6,000 spent, with guaranteed full-size vehicles, dedicated support, and meet-and-greet service at major Canadian airports.

A notable Canada-specific benefit is the partnership between Avis and Air Canada Aeroplan. Aeroplan Elite 75K and Super Elite members can receive automatic President's Club status, making Avis a strong choice for frequent Air Canada travellers hiring in Canada.

Points earn at a rate of 1 to 1.5 points per hire GBP, with a minimum of 100 points per hire, redeemable for future Avis hires. At select Canadian airports, Avis Preferred Select and Go allows members to skip the counter entirely, choose their vehicle, and drive directly to the exit booth.

Note that Hola Car Rentals books through Avis as a partner brand. Express or membership programme benefits may not always be supported through third-party agency bookings. Check your confirmation for details.