VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Avis in Saskatchewan include that other companies don't offer?
Hola Car Rentals is a premium partner of the leading car hire companies in Saskatchewan, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:
- Full vehicle coverage with no excess (applies only to certain rates and itineraries)
- Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
- Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Saskatchewan.
Will I face unexpected charges at the Avis counter in Saskatchewan when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Saskatchewan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Saskatchewan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter at Saskatoon Airport in Saskatchewan?
The Avis counter at Saskatoon John G. Diefenbaker International Airport (YXE) in Saskatchewan is located inside the terminal in the baggage claim area. After collecting your luggage, follow the signs towards Arrivals and Baggage Claim and proceed directly to the Avis desk. Rental vehicles are parked outside the terminal, a short walk from the counter.
The Avis counter at Saskatoon Airport operates on the following schedule:
- Monday to Friday: 08:00 to 14:00
- Saturday and Sunday: 09:00 to 14:00
After-hours vehicle return is available 24 hours a day. If you are returning outside counter hours, park and lock the car in the designated rental area, place your completed contract and keys in the key drop box, and keep all personal belongings with you.
If you prefer a city location, Avis also operates a downtown Saskatoon branch at 602 1st Ave N, open Monday to Friday 08:00 to 17:00 and Saturday to Sunday 09:00 to 12:00.
Where is the Avis counter at Regina Airport in Saskatchewan?
The Avis counter at Regina International Airport (YQR) in Saskatchewan is located in the baggage claim area of the terminal. Upon arrival, follow the signs towards Arrivals and Baggage Claim to reach the Avis desk. Rental vehicles are parked outside the terminal, a short walk from the counter, in the rental car area northwest of long-term parking.
The Avis counter at Regina Airport operates on the following schedule:
- Monday to Friday: 09:00 to 02:00
- Saturday and Sunday: 10:00 to 02:00
Both the Saskatoon and Regina Avis airport locations in Saskatchewan offer 24-hour after-hours drop-off. To return outside counter hours, park the vehicle in the designated area, lock it, place your completed contract and keys in the key drop box, and retain all personal belongings.
Avis also has a downtown Regina location at 2401 1st Ave N, open Monday to Friday 08:00 to 17:30 and Saturday 08:00 to 14:00, if you need an alternative pickup or return point in Saskatchewan.
What is the minimum age to rent a car with Avis in Saskatchewan?
The minimum age to rent a car with Avis in Saskatchewan is 18 years old, and there is no young driver surcharge for renters in this age group. This is a notable exception compared to all other Canadian provinces, where the minimum rental age is typically 21 and renters aged 21 to 24 are subject to daily underage surcharges.
In Saskatchewan specifically, Avis applies no underage fee for drivers aged 18 and older, making it one of the most accessible provinces for younger renters in Canada.
Keep in mind that all drivers, regardless of age, must present a valid driver’s licence and a major credit card in their own name at the Avis counter in Saskatchewan. The credit card must be a physical card with the driver’s name printed on it and must have sufficient available credit to cover the authorisation hold, which is typically GBP 200 to GBP 400 for standard vehicles at Canadian locations.
Are there toll roads in Saskatchewan that affect Avis rentals?
No, Saskatchewan has no toll roads, toll bridges, congestion charges, or emissions zone fees of any kind. Renters picking up an Avis vehicle anywhere in Saskatchewan, including at Saskatoon Airport (YXE) or Regina Airport (YQR), will not encounter any tolled routes during their trip within the province.
There are no transponder programmes, cashless toll systems, or toll pass services applicable to Saskatchewan. You do not need to enrol in any toll programme, and there are no consequences for driving without one, since no tolled infrastructure exists in the province.
If your travel plans take you beyond Saskatchewan into other Canadian provinces or U.S. states where tolls do apply, Hola Car Rentals includes Tolls Cashback on all bookings. This benefit reimburses up to 5% of your total booking value for tolls paid during your rental period. To claim, email [email protected] within 30 days of returning your Avis vehicle, attaching your reservation confirmation, rental agreement, and toll receipts or statements.
What documents do I need to pick up an Avis rental car in Saskatchewan?
To pick up an Avis hire car in Saskatchewan, you must present the following documents at the counter:
- A valid, original, physical driver’s licence in the main driver’s name. It must be unexpired and remain valid for the full hire period.
- A major credit card physically in the main driver’s name, with the driver’s name printed on the card. Debit cards and prepaid cards are not accepted for the authorisation hold at Avis locations in Saskatchewan.
- A passport or valid government-issued photo ID (recommended for international visitors).
- Your booking confirmation or printed voucher.
If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it uses Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) as a translation alongside your original licence. The IDP is not a standalone document and cannot replace your licence.
All documents presented at the Avis counter in Saskatchewan must be physical originals. Digital or on-screen versions are not accepted. Name mismatches between your licence, passport, and credit card are a common cause of problems at pickup, so ensure all names match before you travel.
Can I pay with a debit card at the Avis counter in Saskatchewan?
No, debit cards are not accepted as a form of payment for the authorisation hold at Avis locations in Saskatchewan. You must present a major credit card, physically in the main driver’s name, with the driver’s name printed on the card.
This applies even if you have already prepaid your booking. The credit card is required at the Avis counter in Saskatchewan to cover the authorisation hold, which is a temporary authorisation placed on your card at pickup. For standard vehicles at Canadian locations, this hold is typically GBP 150 to GBP 350, though the exact amount varies by location, vehicle class, and season.
A few important tips to avoid issues at the Avis counter in Saskatchewan:
- Bring a physical card, not a virtual or single-use card number.
- Ensure your card has sufficient available credit to cover the hold in addition to any other charges.
- Notify your bank of your travel plans to prevent fraud blocks on in-person authorisations.
- Bring a backup credit card in your own name in case your primary card is declined.
The hold is released after you return the vehicle, but your bank controls how quickly it appears back on your available credit, which can take up to 15 business days.
Can I pick up an Avis car in Saskatoon and return it in Regina, Saskatchewan?
Yes, you can pick up an Avis vehicle in Saskatoon and return it in Regina, Saskatchewan, as Avis operates locations in both cities. This type of one-way hire is subject to a drop-off fee, which is set by Avis and varies based on the specific route, vehicle class, hire dates, and season.
When booking a one-way Avis hire between Saskatoon and Regina in Saskatchewan, the drop-off fee will be displayed during the booking process under the section labelled as charges due at the destination. It will also appear on your booking confirmation. This fee cannot be prepaid and is paid directly at the Avis counter at pickup.
Key points about one-way Avis hires within Saskatchewan:
- The fee is route-specific and can vary significantly by vehicle class and time of year.
- Changing your return location after booking may reprice the hire and recalculate the drop-off fee.
- If the fee shown at the Avis counter differs from what appeared on your confirmation, keep all paperwork and contact support after pickup.
Avis airport locations in Saskatchewan include Saskatoon Airport (YXE) at 2625 Airport Drive and Regina Airport (YQR) at 5201 Regina Ave, as well as downtown branches in both cities.
What is the fuel policy for Avis hires in Saskatchewan?
Avis hires in Saskatchewan follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.
To avoid fuel charges on your Avis hire in Saskatchewan, follow these steps:
- At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on your rental agreement.
- Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.
- Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive.
- Keep your final fuel receipt showing the date, time, and station address.
- For after-hours returns at Saskatoon Airport (YXE) or Regina Airport (YQR), leave the receipt in the key drop envelope and keep a photo of the full gauge on your phone.
If you return the Avis vehicle in Saskatchewan with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.
Does travel assistance apply to Avis hires in Saskatchewan?
Travel assistance is included with most Hola Car Rentals bookings, including Avis hires in Saskatchewan. However, this benefit applies only to non-North American customers. Residents of Canada and the United States do not qualify for this coverage.
For eligible renters, the travel assistance programme is provided through Terrawind Global Protection and typically includes:
- Travel insurance with medical cover for up to 5 passengers.
- Legal assistance in the event of an accident.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
Saskatchewan's road network includes long stretches of highway between cities, and if you experience a medical emergency or accident while driving between Saskatoon and Regina or in more remote areas of the province, this assistance can be valuable for eligible renters.
To use the service, contact the assistance line 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always contact the assistance provider before incurring expenses, as some reimbursements require prior authorisation.
Check your booking confirmation for the exact coverage terms and limits that apply to your Avis hire in Saskatchewan.
How does the security deposit work for Avis hires in Saskatchewan?
When you pick up your Avis vehicle in Saskatchewan, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge but reduces your available credit until it is released after you return the vehicle.
For Avis locations in Canada, including Saskatchewan, the typical security deposit hold is approximately GBP 150 to GBP 350 for standard vehicles. Some locations may hold up to GBP 500. The exact amount varies by vehicle class, location, and season, and Hola Car Rentals cannot confirm the precise figure in advance, as it is set by the Avis desk at pickup.
Important points about the deposit for your Avis hire in Saskatchewan:
- Only a major credit card in the main driver’s name, with the driver’s name printed on the card, is accepted. Debit cards and prepaid cards are not accepted.
- The card must have sufficient available credit to cover the hold plus any expected charges.
- After you return the vehicle, Avis releases the hold, but your bank controls how quickly it appears back on your statement, which can take up to 15 working days.
- Notify your bank of your travel plans before arriving in Saskatchewan to prevent fraud blocks on in-person authorisations.
Bringing a backup credit card in your own name is strongly recommended in case your primary card is declined at the Avis counter.
How does CDW insurance work for an Avis hire in Saskatchewan?
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) is a cover that reduces your financial liability for damage to your Avis vehicle in Saskatchewan in the event of a collision, theft, or vandalism. If your booking includes CDW or LDW, you are responsible only for any applicable deductible or excess amount per incident, unless your confirmation explicitly states a zero deductible.
CDW and LDW for your Avis hire in Saskatchewan typically cover:
- Damage to the vehicle from a collision or covered incident.
- Theft or vandalism of the vehicle.
- Repairs or the vehicle's value up to the limits stated in your rental agreement.
CDW and LDW do not cover:
- Third-party liability, meaning injury or property damage you cause to others. In Canada, including Saskatchewan, provincial law requires every vehicle to carry third-party liability, and this statutory cover is included by default when you rent through Hola Car Rentals.
- Damage caused by prohibited use such as driving under the influence, off-road use, or by unauthorised drivers.
- Tires, wheels, undercarriage, roof, or keys unless explicitly included.
At the Avis counter in Saskatchewan, confirm that CDW or LDW is listed on your rental agreement and note the deductible amount before signing. Report any incident immediately using the contact number on your rental agreement.
Can I add an additional driver to my Avis hire in Saskatchewan?
Yes, you can add an additional driver to your Avis hire in Saskatchewan, either as part of your booking rate or by paying a fee at the counter. Check your booking confirmation to see whether an additional driver is listed as included at no extra charge.
If an additional driver is not included in your rate, Avis charges a fee for this service. For Avis, Budget, and Payless locations, the fee is GBP 10 per hire day plus applicable taxes, with a maximum charge of GBP 50 plus taxes. Note that for Avis in Saskatchewan, the additional driver must be at least 25 years old at the time of pickup.
To add an additional driver to your Avis hire in Saskatchewan:
- The additional driver must be present at the Avis counter at pickup. They cannot be added remotely.
- They must present a valid driver’s licence and any required identification documents.
- Both the main driver and the additional driver must sign the hire agreement.
- Verify the additional driver’s name appears on your printed rental contract before leaving the counter.
Only drivers named on the hire agreement are covered by protections such as CDW and LDW. If someone not listed on the contract drives the Avis vehicle in Saskatchewan, coverage may be void and additional charges may apply.
Does my foreign driver’s licence work for an Avis hire in Saskatchewan?
Yes, a valid foreign driver’s licence is generally accepted for renting an Avis vehicle in Saskatchewan, provided it is a physical, original, unexpired document. However, additional requirements may apply depending on the language and alphabet used on your licence.
Key rules for using a foreign licence at the Avis counter in Saskatchewan:
- If your licence is in English or uses a Latin (Roman) alphabet, it is generally accepted on its own alongside your passport.
- If your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) as a translation. The IDP must be obtained in your home country before travelling to Saskatchewan, as it cannot be issued abroad.
- The IDP is a translation document only and is not valid without your original licence. Both must be presented together at the Avis counter.
- Digital or photocopied licences are not accepted. Only the physical original is valid.
Saskatchewan follows the same general rules as other Canadian provinces for foreign licence acceptance. If you are unsure whether your licence requires an IDP for your Avis hire in Saskatchewan, obtain one before departure to avoid any issues at the counter.
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