Avis Car Hire
in Ontario

EASTER  45% OFF   

Hola Car Rentals is a premium partner of the leading car hire companies in Ontario, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Ontario.

No. With Hola Car Rentals, all costs and charges for your booking in Ontario are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Ontario charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, you will need several physical documents to collect your Avis hire in Ontario. All documents must be originals; digital copies are not accepted at the counter.

• A valid, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the authorisation hold)
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid on its own. Visitors from most countries can drive in Ontario on a valid foreign licence, but obtaining an IDP before you travel is strongly recommended if your licence is not in English.

Yes, Avis applies a young driver surcharge in Ontario for renters aged 21 to 24. The fee is GBP 25.00 per hire day and is charged at the counter on top of your prepaid rate.

To qualify, the young driver must present a valid credit card and a valid driver’s licence at the Avis counter. The surcharge applies to the main driver if they are under 25, and also to any additional driver in the same age bracket who is added to the agreement.

There is no surcharge for drivers aged 25 and older at Avis locations across Ontario. If you are booking for a driver under 21, note that Avis may not permit the hire at all depending on the specific Ontario location, so confirm availability before booking.

Highway 407 ETR is the main toll road in Ontario, running 108 km across the Greater Toronto Area. It is fully cashless with no toll booths; every vehicle is billed by licence plate photography.

When you drive an Avis hire on the 407 ETR in Ontario, the toll is photographed and billed to Avis, which then charges your credit card for the toll amount plus administrative fees. A sample 25 km peak-period trip can cost approximately GBP 30.45 in total (base toll, trip charge, and camera charge combined) before any hire company processing fees are added.

Weekend and holiday rates for light vehicles range from roughly 49.93 pence to 87.27 pence per km depending on the zone and time of day. To manage costs, you can:

• Ask the Avis agent at pickup about an available toll programme or daily pass for Ontario roads
• Avoid the 407 ETR entirely, since most other major Ontario highways such as the 401 and QEW are toll-free
• Note that GPS navigation may default to the 407 for speed, so check your route settings before driving

Ontario has no congestion charges or emissions zones, so the 407 ETR is the only toll road you are likely to encounter during a typical Avis hire in the province.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Avis hire in Ontario.

The main toll road in Ontario is Highway 407 ETR in the Greater Toronto Area. If you drive on it with your Avis vehicle, you can submit those charges for cashback after your hire ends.

To claim your refund:

• Email [email protected] within 30 days of returning the Avis vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the Avis hire agreement, and a receipt or invoice showing the toll charges

The refund is processed to the same payment method used for your original booking and typically arrives within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted, so keep your toll receipts and submit promptly after returning your Avis car in Ontario.

Yes, a physical major credit card is required to cover the security deposit when picking up your Avis hire in Ontario. Debit cards, prepaid cards, and virtual or digital-wallet-only cards are not accepted for the hold.

The card must be in the main driver’s name with the driver’s name printed on the card, and it must have sufficient available credit to cover the hold. For Avis locations in Ontario, the typical deposit hold is approximately GBP 200 to GBP 500, though the exact amount varies by location, vehicle class, and season. The Avis agent will confirm the authorisation amount at the counter before processing.

A few tips to avoid issues at the Ontario Avis counter:

• Notify your bank of your travel dates so the in-person authorisation is not flagged as fraud
• Bring a backup credit card in your own name in case your primary card is declined
• Remember that even if you prepaid your booking, a physical credit card is still required at pickup

The hold is released after you return the vehicle; your bank controls how quickly the credit reappears, which can take up to 15 business days.

Yes, basic third-party liability cover is included by default when you hire from Avis in Ontario. Under Canadian provincial law, every hire vehicle must carry third-party liability insurance, so this statutory cover follows the Avis car automatically.

However, the default statutory minimum may not be sufficient if you are involved in a serious accident. You can purchase supplementary liability insurance (LIS/ALI/SLI) to increase your cover limits, which is available as an add-on either through your booking or at the Avis counter in Ontario.

Keep in mind that third-party liability covers injury or property damage you cause to others. It does not cover:

• Damage to the Avis hire vehicle itself (that requires CDW/LDW)
• Your own injuries (covered by Personal Accident Insurance, if purchased)
• Your personal belongings (covered by Personal Effects Cover, if purchased)

Always verify the exact liability limits on your Avis hire agreement when you pick up the car in Ontario, and confirm that all drivers listed on the contract are covered.

Avis hires in Ontario follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the Ontario location.

At return, refuel within approximately 15 km of the Avis return location so the gauge does not drop below full during the drive back. Keep your final fuel receipt as proof in case a charge is disputed.

If you return the Avis vehicle in Ontario with less than a full tank, you may be charged:

• A fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price
• A refuelling service or handling fee on top of the fuel cost

Some Avis counters in Ontario may offer a Prepaid Fuel option at pickup. If you accept it, the Full-to-Full policy is replaced and any unused fuel is generally non-refundable, so it is only worthwhile if you expect to return the car nearly empty.

Yes, most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, which can be useful if an emergency occurs during your Avis hire in Ontario.

This benefit is designed for travellers hiring abroad and covers situations such as a medical emergency on a long drive across Ontario, a serious accident on Highway 401, or a flight cancellation affecting your return. Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to Canadian or US residents. It is intended for travellers visiting Ontario from other countries. It also does not cover damage to the Avis hire vehicle (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). Review your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, you can add an additional driver to your Avis hire in Ontario, either as an included benefit or for a fee depending on your rate.

If your booking confirmation states "Additional driver free of charge," the first extra driver is covered at no cost. If it is not included, Avis in Ontario charges GBP 10.00 per hire day plus applicable taxes, with a maximum charge of GBP 50.00 plus taxes for the hire period.

Requirements for adding a driver at the Avis counter in Ontario:

• The additional driver must be present at pickup with a valid driver’s licence
• They must meet the minimum age requirement; if they are aged 21 to 24, the GBP 25.00 per day young driver surcharge also applies
• For Avis in Ontario, the additional driver should be at least 25 years old to avoid the surcharge
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Avis hire agreement are covered by protections such as CDW/LDW and liability insurance. Never allow an unlisted person to drive the vehicle in Ontario, as this can void your cover entirely.

Yes, one-way hires between Avis locations within Ontario are generally possible, though a drop-off fee may apply depending on the specific route and vehicle class.

Avis operates multiple locations across Ontario, including Toronto (downtown spots such as 161 Bay St and 80 Bloor St E, as well as the Carlingview Dr location near Pearson Airport) and Niagara Falls (5127 Victoria Ave). A one-way hire between these Ontario cities is a common route, but availability and fees vary by date, season, and vehicle category.

When booking, the drop-off fee for your Ontario route will be shown on the rate details page under the "To pay at destination" section. This fee is not prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed during booking.

A few things to confirm before finalising your Avis one-way hire in Ontario:

• Check that the Niagara Falls Avis location is open during your planned return time
• Verify the drop-off fee shown on your booking confirmation matches what the Avis agent presents at pickup
• Cross-border one-ways (for example, driving into the United States from Ontario) may be restricted or require prior authorisation from Avis

The Avis location serving Toronto Pearson International Airport in Ontario is situated at 171 Carlingview Drive, near the airport. Confirmed operating hours for this Ontario Avis location are:

• Monday to Friday: 07:00 to 17:00
• Saturday: 07:00 to 15:00
• Sunday: 08:00 to 16:00

Hours can change on public holidays, so confirm the schedule on Avis.com/ca or in your booking confirmation before you travel. If your flight arrives outside these hours, plan accordingly as after-hours pickup may not be available at this Ontario location.

For pickup, follow the car hire signs at Toronto Pearson Airport toward the Carlingview Dr address. If your flight is delayed by less than 24 hours, Avis will generally hold your reservation. If the delay exceeds 24 hours, contact support as soon as possible to avoid losing your booking.

Other Avis locations across Ontario, including downtown Toronto spots and Hamilton Airport, have their own operating hours that may differ from the Pearson location, so always verify the hours for your specific pickup address.

If you return your Avis vehicle after the agreed drop-off time in Ontario, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. If you exceed the grace period, Avis may charge for additional hours or a full extra day, plus a potential late fee.

To avoid unexpected charges on your Ontario Avis hire:

• Plan your return with enough time to refuel near the drop-off location before handing back the keys
• If you know you will be late, contact the Avis location in Ontario directly or request an extension through your booking
• Keep in mind that extending the hire may reprice your rate, especially if the new dates fall in a different pricing period

For after-hours returns at Avis locations in Ontario, check whether a key drop box is available at your specific location. If you use an after-hours drop, understand that you remain responsible for the vehicle until Avis formally checks it in the next business day.

If you need to extend your Avis hire while already in Ontario, contact support as early as possible, since availability is not guaranteed and last-minute extensions may carry higher daily rates.

Yes, Avis in Ontario accepts valid foreign driver’s licences in most cases, but there are important conditions depending on the language and alphabet of your licence.

Visitors to Ontario can generally drive on a valid licence issued by their home country. However:

• If your licence is not in English and uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must carry an International Driving Permit (IDP) alongside your original licence at the Avis counter in Ontario
• If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly mandatory
• The IDP is a translation document only; it is not valid without your original licence and will not be accepted on its own

You must obtain your IDP before travelling to Ontario, as it can only be issued in your home country. Bring the physical original of both your licence and your IDP to the Avis pickup location, since digital copies are not accepted.

In addition to your licence, you will need a passport or government-issued photo ID and a major credit card in your name. Confirm the specific requirements for your nationality on your booking confirmation before arriving at the Avis counter in Ontario.