Car Hire Avis in Newfoundland and Labrador

Hola Car Rentals is a premium partner of the leading car hire companies in Newfoundland and Labrador, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Newfoundland and Labrador.

No. With Hola Car Rentals, all costs and charges for your booking in Newfoundland and Labrador are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Newfoundland and Labrador charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at St. John's International Airport (YYT) in Newfoundland and Labrador is located inside the terminal in the baggage claim area. After collecting your luggage, proceed to the Avis counter or kiosk to receive your pre-printed hire agreement and keys. The hire vehicles are parked just outside the terminal, a short walk from the counter.

If you are enrolled in Avis Preferred Service, make sure your flight information is on file so your agreement is ready when you arrive.

Counter hours at YYT are Sunday through Saturday, 8:00 AM to 3:30 AM, making it one of the most accessible locations in Newfoundland and Labrador for early morning or late night arrivals.

Avis supports after-hours returns at all major airports in Newfoundland and Labrador through a key drop box system. The process is straightforward at each location:

• Park and lock the vehicle in the designated Avis return lot outside the terminal
• Complete your hire contract
• Drop the contract and keys into the key drop box provided at the location
• Take all personal belongings with you

Specific after-hours availability by airport:

• St. John's International Airport (YYT): key drop box available; counter open until 3:30 AM daily
• Wabush Airport (YWK): 24-hour drop-off supported with key drop box; counter open until midnight daily
• Gander International Airport (YQX): key drop box available; counter hours are Monday through Friday 8:00 AM to 5:00 PM, Saturday and Sunday 12:00 PM to 5:00 PM
• Deer Lake Regional Airport (YDF): key drop box available for after-hours returns

Always keep a photo of the returned vehicle and your completed contract for your records before dropping the keys.

No, there are no toll roads anywhere in Newfoundland and Labrador, so you will not encounter any toll charges during your Avis hire in the province.

Major routes including the Trans-Canada Highway and the Outer Ring Road in St. John's are completely free to drive. There are no toll booths, electronic toll systems, cashless toll lanes, or congestion charges anywhere in Newfoundland and Labrador. This means:

• No toll transponder or toll programme is needed for your Avis hire
• No daily toll service fees apply
• No post-hire toll invoices will be sent to your credit card

If you plan to drive your Avis vehicle beyond Newfoundland and Labrador into other Canadian provinces where tolls do exist, standard toll billing rules for those regions would apply. Keep all toll receipts from any such travel, as the Tolls Cashback benefit included with your booking allows you to claim up to 5% of your total booking value back for tolls paid during the hire period.

Yes, all bookings include the Tolls Cashback benefit, which reimburses up to 5% of your total booking value for tolls paid during your Avis hire.

Since Newfoundland and Labrador has no toll roads, this benefit is most relevant if your Avis hire takes you into other Canadian provinces where tolls apply. If you do pay tolls during your trip, here is how to claim:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement from Avis, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days from vehicle return are not accepted. This benefit does not mean tolls are pre-paid; you pay tolls as they occur and claim reimbursement afterwards.

To pick up your Avis hire in Newfoundland and Labrador, you must present the following physical documents at the counter:

• A valid, original driver’s licence (not a digital copy)
• A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, you are required to also present an International Driving Permit (IDP) alongside your original licence. The IDP is a translation document only and is not valid without the original licence.

Visitors whose licences are in English or issued by an EU or EEA country can generally drive in Newfoundland and Labrador without an IDP, though carrying one is always recommended. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

All documents presented at the Avis counter must be physical originals. Digital versions are not accepted.

Yes, Avis operates hire counters at both Gander International Airport (YQX) and Deer Lake Regional Airport (YDF) in Newfoundland and Labrador.

At Gander International Airport (YQX), the Avis counter is accessible via the baggage claim area. Counter hours are Monday through Friday 8:00 AM to 5:00 PM and Saturday through Sunday 12:00 PM to 5:00 PM. After-hours returns are supported via a key drop box.

At Deer Lake Regional Airport (YDF), an Avis representative meets arriving customers with a sign at the exit door area and provides a shuttle to the vehicles. After-hours returns are also handled via a key drop box at this location.

Beyond these airports, Avis also has locations in Newfoundland and Labrador at St. John's International Airport (YYT), Wabush Airport (YWK), and city locations including Mount Pearl near St. John's, Clarenville, and Happy Valley-Goose Bay. When booking, confirm the specific location hours on your reservation to plan your arrival accordingly.

When you pick up your Avis hire in Newfoundland and Labrador, a temporary authorisation hold will be placed on your credit card. For standard vehicles rented in Canada, the typical hold is approximately GBP 200 to GBP 300, though some Avis locations may require a minimum authorisation of around GBP 400. Premium or speciality vehicle classes may carry higher holds.

Important things to know about the deposit:

• The hold is a temporary authorisation, not a charge; it reduces your available credit until released after the hire ends
• Only a physical, major credit card in the main driver’s name with the driver’s name printed on the card is accepted; debit cards and prepaid cards are not accepted
• After you return the vehicle, Avis releases the hold, but your bank controls when the credit becomes available again, which can take up to 15 business days
• Bring a backup credit card in case your primary card is declined

The exact hold amount is set by the Avis desk at your specific Newfoundland and Labrador location and may vary by season or vehicle class. Confirm the amount with the agent before the card is processed.

No, Avis vehicles rented in Newfoundland and Labrador are not permitted on unpaved or gravel roads. This restriction applies across all Avis hire locations in the province, including St. John's, Gander, Deer Lake, and Wabush.

Newfoundland and Labrador has many remote areas and logging roads that are unpaved, and it can be tempting to explore them in an SUV or larger vehicle. However, driving on gravel or dirt roads violates the Avis hire agreement terms and can void your damage waiver coverage, meaning you would be personally responsible for any damage to the vehicle, including tyre damage, undercarriage damage, or body damage caused by loose gravel.

If you are planning to visit remote areas of Newfoundland and Labrador, stick to paved provincial highways and Trans-Canada Highway routes. If you have questions about a specific road, ask the Avis agent at pickup before departing. Violating usage restrictions is one of the most common reasons damage claims are denied, so confirming your intended routes in advance is strongly recommended.

Most bookings for an Avis hire in Newfoundland and Labrador include travel assistance coverage provided through Terrawind Global Protection. This is particularly valuable given the province's remote highways and long distances between towns.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or need legal assistance after an accident on a Newfoundland and Labrador highway, contact the assistance line 24 hours a day, 7 days a week at +1 888 980 9992 (toll-free). You can also reach them via WhatsApp at +1 208 910 1001 or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Please note this cover applies only to travellers who are not residents of Canada or the United States. Canadian and American residents do not qualify for this benefit. Always check your booking confirmation for the exact terms and coverage limits that apply to your specific reservation.

It depends on the language and alphabet of your driver’s licence. For an Avis hire in Newfoundland and Labrador, an International Driving Permit (IDP) is mandatory if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. In that case, you must present both your original licence and the IDP at the Avis counter.

If your licence is in English or issued by an EU or EEA country, an IDP is generally not required in Newfoundland and Labrador, though carrying one is always a good precaution.

Key points to remember:

• The IDP is a translation document only; it is not valid without your original licence
• You must obtain your IDP in your home country before travelling; it cannot be issued once you have arrived in Canada
• All documents presented at the Avis counter must be physical originals; digital copies are not accepted
• If you are unsure whether your licence qualifies, obtain an IDP before departure to avoid any issues at the counter

Yes, you can add an additional driver to your Avis hire in Newfoundland and Labrador, either as part of your rate or by paying a fee at the counter.

If your booking confirmation states that an additional driver is included at no charge, the first extra driver is free. If it is not included, Avis charges GBP 10 per hire day plus applicable taxes, with a maximum charge of GBP 50 plus taxes for the hire period.

Requirements for adding an additional driver at the Avis counter in Newfoundland and Labrador:

• The additional driver must be present at pickup with a valid physical driver’s licence
• They must meet the minimum age requirements; for Avis, the additional driver should be at least 25 years old
• If their licence uses a non-Latin alphabet, they must also present an IDP
• Both the main driver and the additional driver must sign the hire agreement

Only drivers named on the Avis hire agreement are covered by the vehicle’s damage waiver and liability protections. Anyone not listed who drives the vehicle may void those coverages entirely.

Avis hires in Newfoundland and Labrador follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

How to handle fuel correctly during your hire:

• At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at airports like YYT or YQX, leave the receipt in the return envelope and keep a photo of the full gauge

If you return the Avis vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus an administrative service fee. Using the correct fuel type is also important; wrong-fuel incidents are not covered and may generate additional charges.

Yes, a young driver surcharge applies to Avis hires in Newfoundland and Labrador for drivers between the ages of 21 and 24. Drivers in this age group can rent at locations such as St. John's International Airport (YYT) provided they hold a valid credit card and driver’s licence, but an additional daily surcharge will be added to the hire cost at the counter.

Key points about young driver rules for Avis in Newfoundland and Labrador:

• Drivers must be at least 21 years old to rent; those under 21 are generally not permitted to rent
• Drivers aged 21 to 24 are subject to a young driver surcharge paid at the Avis counter
• The surcharge amount is set locally and should be confirmed with the Avis agent at pickup
• For additional drivers on the same Avis hire, the additional driver must be at least 25 years old; younger additional drivers may be denied or subject to their own surcharge

If you are in the 21 to 24 age range, Budget for this extra cost when planning your hire in Newfoundland and Labrador, as it is not included in the prepaid rate and is payable at the counter.