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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 3 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 3 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 3 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 3 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 3 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 3 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 4 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 4 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 4 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 1 month ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 1 month ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 2 months ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 2 months ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 2 months ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 3 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 3 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 3 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 3 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 3 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 3 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 3 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 3 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 3 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 3 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 4 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 4 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 4 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 4 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 5 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 5 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 5 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 5 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 5 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 6 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 6 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 6 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 6 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 6 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 8 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Avis in Nova Scotia

Avis operates at the two main arrival points for international visitors to Nova Scotia: Halifax Stanfield International Airport (YHZ) and Sydney's J.A. Douglas McCurdy Airport (YQY), with the Halifax counter sitting inside the baggage claim area and running from 6:00 AM to 2:00 AM daily — after-hours returns are handled via a drop box. Demand in the province peaks through the summer months, so booking well in advance secures better availability, particularly for larger vehicle classes at the smaller Sydney location. On the cost side, fuel runs roughly CAD 1.85 per litre, meaning a full tank on a standard sedan costs CAD 90–110; always return the car full to avoid the car hire company's refuelling charge. The Cobequid Pass toll on Highway 104 is worth knowing about: it applies to out-of-province vehicles at CAD 4 for a passenger car, though Avis vehicles registered in Nova Scotia are typically exempt. The Halifax Harbour bridges are toll-free. At pickup, Avis places a hold on your credit card — at Halifax Stanfield, that hold is the estimated hire total plus 20%, with a minimum of CAD 750; a credit card in the primary driver's name is required, as debit cards are not accepted. Drivers whose licences use a non-Latin script — Arabic, Chinese, Japanese, or Cyrillic — should carry an International Driving Permit alongside their home-country licence.

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Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Nova Scotia include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car hire companies in Nova Scotia, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no excess (applies only to certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Nova Scotia.

Will I face unexpected charges at the Avis counter in Nova Scotia when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Nova Scotia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Nova Scotia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter at Halifax Stanfield International Airport in Nova Scotia?

The Avis counter at Halifax Stanfield International Airport (YHZ) in Nova Scotia is located inside the terminal in the baggage reclaim area. After collecting your luggage, follow the Arrivals and Baggage Claim signs to reach the counter. Your hire vehicle will be parked outside near the baggage reclaim area.

If you are an Avis Preferred member and included your flight information on your reservation, a preprinted agreement and keys may be available at the counter or at a parking garage kiosk, allowing you to proceed directly to your vehicle.

The Avis counter at Halifax YHZ is open daily from 6:00 AM to 2:00 AM. After-hours vehicle returns are available via a 24-hour key drop box. If you are arriving outside counter hours, plan your pickup accordingly or contact the location in advance.

What are the Avis counter hours at Sydney Airport in Nova Scotia?

The Avis location at Sydney Airport in Nova Scotia operates on a schedule that differs from the Halifax YHZ location. Hours vary by day, with the counter generally open Monday through Friday with extended late service, and reduced hours on weekends. As a general reference, Saturday hours run approximately 11:00 AM to 7:30 PM with late service available.

A 24-hour key drop box is available at Sydney Airport for after-hours vehicle returns, so you can return your Avis hire outside of staffed hours without issue.

Avis also operates a downtown Sydney location at 160 Welton St, which keeps shorter hours: Monday through Friday 8:00 AM to 5:00 PM, and Saturday and Sunday 9:00 AM to 12:00 PM, also with 24-hour drop-off.

Counter hours can change on public holidays, so confirm the schedule on your booking confirmation before your travel date. If your flight is delayed, Avis will generally hold your Nova Scotia reservation for up to 24 hours from the original pickup time.

Are there toll roads in Nova Scotia that will affect my Avis hire?

Yes, there are toll roads in Nova Scotia that can affect your Avis hire, though the network is limited compared to many other regions.

  • Cobequid Pass on Highway 104: This is a 45-km tolled section between Masstown and Thomson Station. The toll for passenger cars is CAD 4.00 per one-way trip. Cash lanes are available at the toll plaza. If your Avis hire carries Nova Scotia plates, attendants may wave you through at cash lanes, but this exemption is not guaranteed. Out-of-province vehicles are charged the standard rate.
  • Halifax Bridges (Angus L. Macdonald and A. Murray MacKay): As of 17 March 2025, tolls on these bridges have been removed entirely. No payment is required to cross them.

If you drive through a cashless toll lane without paying, the toll agency will capture your plate and bill the hire company, which will then charge you the toll amount plus an administrative fee of approximately CAD 15 to CAD 25. To avoid this, use cash lanes at the Cobequid Pass and carry Canadian coins and notes.

Avis may offer a transponder or toll programme at the Nova Scotia counter. Review the terms carefully, as daily fees typically apply regardless of whether you use any tolls.

Can I get cashback on tolls paid during my Avis hire in Nova Scotia?

Yes, you can get cashback on tolls paid during your Avis hire in Nova Scotia. All Hola Car Rentals bookings include Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during the hire period.

In Nova Scotia, the main toll road is the Cobequid Pass on Highway 104, where the one-way toll for passenger cars is CAD 4.00. Even if your total toll costs are modest, the cashback benefit still applies.

To claim your Tolls Cashback after returning your Avis vehicle in Nova Scotia:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback, followed by your reservation number
  • Attach your Hola Car Rentals booking confirmation, the signed Avis hire agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days will not be accepted, so keep your toll receipts throughout your Nova Scotia trip.

What documents do I need to pick up my Avis hire car in Nova Scotia?

To pick up your Avis hire car in Nova Scotia, you must present the following physical documents at the counter:

  • A valid, original driver’s licence in the main driver’s name. If your licence is not in English and uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended.
  • A major credit card physically printed with the main driver’s name, with sufficient available credit to cover the authorisation hold. Debit cards and prepaid cards are not accepted for the deposit.
  • A valid passport or government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets if you are visiting Nova Scotia from abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Avis counter in Nova Scotia.

The IDP is a translation document only and must always be carried alongside your original licence. It cannot be used as a standalone document.

Is a credit card required for the security deposit at Avis in Nova Scotia?

Yes, a major credit card is required for the security deposit when picking up your Avis hire in Nova Scotia. The card must be physically present, printed with the main driver’s name, and have sufficient available credit to cover the hold.

For Avis hires in Canada, the typical security deposit hold is approximately GBP 200 to GBP 300, though some locations may place a hold of up to GBP 400 depending on the vehicle class and location. This is a temporary authorisation, not a charge, and it reduces your available credit until your bank releases it after the hire ends.

  • Debit cards are not accepted for the deposit hold
  • Prepaid or virtual cards are not accepted
  • Someone else’s card cannot be used, even with their permission
  • Digital wallets such as Apple Pay or Google Pay are not accepted at the counter for the deposit

After you return your Avis vehicle in Nova Scotia, the hold is released. Your bank controls how quickly the credit becomes available again, which can take up to 15 business days. Bringing a backup credit card in your name is recommended in case your primary card is declined.

Is there a young driver surcharge for Avis hires in Nova Scotia?

Yes, a young driver surcharge applies to Avis hires in Nova Scotia for drivers between the ages of 21 and 24. The underage surcharge is GBP 20.00 per day, which is charged at the counter and is not included in your prepaid rate.

This surcharge applies across all Canadian provinces except Saskatchewan, so it is standard practice for Avis in Nova Scotia. Drivers under 21 are generally not permitted to hire.

If you are adding an additional driver who is under 25, note that for Avis in Nova Scotia the additional driver must also be at least 25 years old to avoid the young driver surcharge. If the additional driver is between 21 and 24, the daily surcharge will apply to them as well.

Plan for this cost when budgeting your Nova Scotia trip, as the surcharge accumulates daily for the full hire period. The fee is paid directly at the Avis counter and cannot be prepaid through your booking.

How does adding an extra driver work for an Avis hire in Nova Scotia?

Yes, you can add an additional driver to your Avis hire in Nova Scotia, but the process and cost depend on your booking rate.

If your booking confirmation states that an additional driver is included at no charge, you simply bring that person to the Avis counter at pickup. If it is not included, Avis charges GBP 10.00 per hire day for an additional driver, with a maximum charge of GBP 50.00 plus applicable taxes for the hire period.

Requirements for adding an additional driver at any Avis location in Nova Scotia:

  • The additional driver must be physically present at the counter at pickup
  • They must present a valid driver’s licence and any required ID
  • For Avis in Nova Scotia, the additional driver must be at least 25 years old to avoid the young driver surcharge
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Avis hire agreement are covered by the vehicle’s protections, including CDW and liability coverage. If someone not listed on the contract drives the vehicle in Nova Scotia, coverage may be void and additional charges could apply.

What travel assistance is included with my Avis booking in Nova Scotia?

Most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, and this applies to Avis hires in Nova Scotia as well. However, this benefit is available only to non-North American customers. Canadian and United States residents do not qualify for this coverage.

For eligible renters driving through Nova Scotia, including on remote stretches like Highway 104 through the Cobequid Pass or along the Cape Breton Highlands, the travel assistance coverage includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you need assistance during your Avis hire in Nova Scotia, contact Terrawind 24 hours a day:

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW for vehicle damage or third-party liability insurance, which are separate protections for your Avis hire.

What insurance is included with an Avis hire in Nova Scotia?

When you hire with Avis in Nova Scotia through Hola Car Rentals, the coverage included depends on the rate plan you selected. It is important to review your booking confirmation carefully to understand exactly what is covered.

In Canada, including Nova Scotia, provincial law requires every hire vehicle to carry third-party liability insurance. This statutory liability is included by default with your Avis hire in Nova Scotia, meaning basic coverage for injury or property damage to others is built into the hire. You can still purchase higher supplemental liability limits if you want additional protection.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis hire vehicle itself. Whether this is included depends on your specific rate. Check your confirmation for the deductible amount, as you may still be responsible for a portion of any damage costs.

  • CDW and LDW do not cover third-party injuries or property damage to others
  • Personal injuries to you or your passengers require separate Personal Accident Insurance
  • Tires, undercarriage, and roof damage are commonly excluded unless a specific add-on is purchased

At the Avis counter in Nova Scotia, review the hire agreement carefully before signing to confirm all coverages match your booking confirmation.

What is the fuel policy for Avis hires in Nova Scotia?

Avis hires in Nova Scotia follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the lot.

When returning your Avis vehicle in Nova Scotia:

  • Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address
  • Take a photo of the full gauge at the station as backup evidence
  • For after-hours returns at Halifax YHZ or Sydney Airport, leave the receipt in the key drop envelope and keep a copy for yourself

If you return the vehicle below the recorded starting level, Avis will charge you for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. The Full-to-Full policy applies regardless of how far you drove during your Nova Scotia hire.

Can I return my Avis hire car after hours in Nova Scotia?

Yes, after-hours vehicle returns are available at Avis locations in Nova Scotia. All major Avis locations in the province offer 24-hour key drop boxes, so you can return your vehicle outside of staffed counter hours.

At Halifax Stanfield International Airport (YHZ), the Avis counter is open daily from 6:00 AM to 2:00 AM, and 24-hour drop-off is available. At Sydney Airport, the counter has variable hours but also offers 24-hour drop-off. Downtown locations in Halifax, Dartmouth, and Sydney similarly provide 24-hour key drop facilities.

For an after-hours return at any Avis location in Nova Scotia:

  • Park the vehicle in the designated return area as instructed on your hire agreement
  • Lock the car and take all personal belongings
  • Place the completed hire contract and keys in the key drop box
  • Keep a photo of the vehicle condition and your fuel receipt as documentation

Note that after-hours pickup is a separate matter and is not always available. If your flight arrives outside counter hours at Halifax YHZ or Sydney Airport, confirm in advance whether Avis can accommodate your pickup time, as the Halifax YHZ counter closes at 2:00 AM.

Can I pick up my Avis car in Halifax and drop it off in another city in Nova Scotia?

Yes, one-way hires within Nova Scotia are possible with Avis, such as picking up at Halifax Stanfield International Airport (YHZ) and returning at Sydney Airport or a downtown location. However, a drop-off fee may apply depending on the specific route.

Drop-off fees for Avis one-way hires in Nova Scotia are route-specific and vary based on the cities involved, the vehicle class, and the season. The fee is not included in your prepaid rate and is paid at the Avis counter at pickup.

When booking a one-way Avis hire in Nova Scotia through Hola Car Rentals:

  • The drop-off fee, if applicable, will appear on the booking details page under the section labelled To pay at destination
  • If no fee is shown, no drop-off charge applies to your specific route
  • Changing your return location after booking may reprice the hire and add or increase the drop-off fee

Cross-border one-way hires, such as picking up in Nova Scotia and returning in another Canadian province or the United States, may be restricted or subject to higher fees. Confirm cross-border permissions with Avis at the counter before your trip, as driving outside permitted areas can affect your insurance coverage.

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