Enterprise Car Hire
in Montreal

Hola Car Rentals is a premium partner of the leading car hire companies in Montreal, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Montreal.

No. With Hola Car Rentals, all costs and charges for your booking in Montreal are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Montreal charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Enterprise counter at Montreal Trudeau Airport (YUL) is located off-site at 590 Boul. Albert De Niverville, Dorval, QC H4Y 1J3, not inside the terminal building.

To reach the Enterprise hire car facility from the terminal, follow these steps:

• From 5:00 AM to 2:00 PM, exit through Door 10 and board the hire car shuttle.
• After 2:00 PM, use the Marriott ramp to access the shuttle stop.
• Once at the facility, the Enterprise counter is located to the left.

The Enterprise counter at Montreal YUL operates daily from 7:00 AM to 11:59 PM. After-hours vehicle returns are available, but pick-up service is not offered outside counter hours. Allow extra time for the shuttle ride and counter processing, especially during peak arrival periods.

Enterprise operates several Montreal city centre locations in addition to the airport. Hours vary by branch, so confirm your specific location when booking.

The Downtown Montreal Enterprise branch at 1005 Rue Guy operates on the following schedule:

• Monday to Friday: 7:30 AM to 6:00 PM
• Saturday: 8:00 AM to 1:00 PM
• Sunday: 10:00 AM to 2:00 PM

Other Enterprise locations in Montreal include the Bus Station at 1717 Rue Berri, Mile End at 5403 Boul. St. Laurent, Rue Saint-Jacques at 6250 Rue Saint-Jacques, and Boulevard Decarie at 6100 Bd Decarie. Hours at these branches may differ from the downtown location listed above.

Unlike the airport location, downtown Enterprise branches in Montreal do not require a shuttle. You visit the counter directly at the branch address. If your flight arrives late or early, the airport Enterprise location at YUL (open daily 7:00 AM to 11:59 PM) may be a more practical pickup point.

To collect your Enterprise hire car in Montreal, you must present the following at the counter:

• A valid, unexpired government-issued driver’s licence with a photograph (physical original only; digital licences are not accepted). The licence must remain valid for the entire hire period.
• A major credit card in the main driver’s name, with the driver’s name printed on the card, for the authorisation hold.
• Your passport or valid government photo ID.
• Your booking confirmation or printed voucher.

If your driver’s licence was not issued in Canada or the United States, you must also present two supporting documents showing your current home address, such as a utility bill, mobile phone bill, payslip, or an original auto insurance declaration page. Each document must be an original dated within 30 days.

If your licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is required alongside your original licence. The IDP is a translation only and is not valid without the original licence. Obtain your IDP in your home country before travelling to Montreal, as Enterprise cannot issue one at the counter.

Quebec operates a cashless toll system, meaning there are no cash payment options at toll booths. All tolls must be paid electronically or online.

When renting an Enterprise car in Montreal, you can manage tolls through the Enterprise TollPass programme:

• TollPass allows you to drive through electronic toll lanes without stopping to pay cash.
• The TollPass Convenience Charge (TCC) ranges from US$ 3.95 to US$ 4.95 per day, capped at US$ 30 per hire period, plus the actual toll amounts incurred.
• If you do not enrol in TollPass, Enterprise may still charge the actual toll amounts plus administrative processing fees to your credit card after the hire ends.

Toll charges can appear on your billing statement four to eight weeks after your hire ends, as toll agencies process invoices in batches.

As a Hola Car Rentals customer, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Montreal hire. To claim, email [email protected] within 30 days of returning the vehicle, attaching your hire agreement and toll receipt or invoice.

The minimum age to hire a car from Enterprise in Montreal is 21 years old.

Drivers between the ages of 21 and 24 are subject to an underage surcharge of GBP 20 per day in addition to the base hire rate. Renters in this age group are also restricted to specific vehicle classes:

• Economy through Full Size cars
• Cargo and Minivans
• Pickup Trucks
• Compact, Small, and Standard SUVs with seating for up to 5 passengers

Drivers aged 25 and older are not subject to the young driver surcharge at Enterprise Montreal locations. If you are booking for a driver under 25, confirm the surcharge and eligible vehicle classes at the time of reservation, as availability of certain categories may be limited.

Yes, you can add an additional driver to your Enterprise hire in Montreal, and in some cases there is no extra charge.

Your spouse or domestic partner may be added at no additional cost, provided they meet the same age and driver’s licence requirements as the main driver. All other additional drivers are charged GBP 15 per day plus applicable taxes at the Enterprise Montreal counter.

Important requirements for adding any additional driver in Montreal:

• The additional driver must be present in person at the time of collection.
• They must present a valid driver’s licence and any required supporting documents.
• Both the main driver and the additional driver must sign the hire agreement.
• If paying with a debit card, only a spouse or domestic partner is permitted as an additional driver.

Only drivers listed on the Enterprise hire agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle in Montreal, cover may be void and additional charges may apply.

No, a credit card is not strictly required at Enterprise in Montreal, as debit cards are accepted as an alternative. However, there are important restrictions when using a debit card.

If you pay with a debit card at the Enterprise Montreal counter:

• Available funds in your account will be reduced by the hire amounts owed, and you are responsible for any overdraft fees your bank may charge.
• Only your spouse or domestic partner is permitted as an additional driver on the reservation.

A major credit card in the main driver’s name, with the driver’s name printed on the card, remains the most reliable option. The security deposit hold placed at collection in Montreal is typically around GBP 200 to GBP 350 for standard vehicles, though the exact amount is set by Enterprise at the counter and may vary by vehicle class or location.

Virtual cards, prepaid cards, and digital wallets are not accepted for the security hold. Bring a physical card with sufficient available credit or funds to cover the hold plus any expected charges during your Montreal hire.

Enterprise hires in Montreal follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it at the same level to avoid fuel charges.

To avoid extra costs at the end of your Montreal hire:

• Check the fuel gauge with the Enterprise agent at collection and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge at the start of the hire.
• Refuel within approximately 15 km of the return location before dropping off the vehicle.
• Keep your final fuel receipt as proof, especially for after-hours returns at the YUL airport location.

If you return the Enterprise vehicle in Montreal with less fuel than recorded at collection, you may be charged for the shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Enterprise may also offer a Prepay Fuel option at the counter. If you accept it, you pay for a full tank upfront and may return the car empty, but unused fuel is not refunded. Confirm which option you are selecting before signing the hire agreement in Montreal.

Yes, most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, which can be valuable if you encounter an emergency during your Enterprise hire in Montreal or while driving in Quebec.

The travel assistance benefit typically covers:

• Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Montreal hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Follow the coordinator's instructions and keep all receipts and reports for any reimbursement claim.

Please note: this travel assistance benefit does not apply to Canadian or US residents. It also does not cover damage to the Enterprise hire vehicle itself (that requires CDW/LDW) or third-party liability (which requires LIS/ALI/SLI).

Yes, one-way hires are available at participating Enterprise locations in Montreal, but they must be booked in advance and may carry additional fees.

Key points to know about one-way hires from Montreal:

• A one-time drop charge may apply depending on the pickup location, return location, vehicle class, and dates. This fee is disclosed during the booking process and is payable at collection.
• Some one-way hires may also include a mileage or kilometre charge in addition to the drop fee.
• Even returning to a different Enterprise location within Montreal may trigger a drop charge or a higher rate.
• Vehicles hired from Enterprise in Montreal can be driven throughout Canada and the United States, subject to Enterprise's Border Crossing Policy.

When booking a one-way hire from Montreal on the Hola Car Rentals website, any applicable drop-off fee will be shown under the "To pay at destination" section during checkout. Review your booking confirmation to verify the fee before collection. If the Enterprise counter charges a different amount than what was disclosed, keep all paperwork and contact Hola Car Rentals support after the hire is complete.

When hiring from Enterprise in Montreal, there are two main types of protection to consider: cover for the hire vehicle itself, and cover for third-party liability.

Cover for the hire vehicle (CDW/LDW):

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the Enterprise vehicle is damaged or stolen during your Montreal hire.
• A deductible may apply unless your confirmation explicitly shows zero deductible.
• CDW/LDW does not cover damage to other vehicles or injuries to other people.
• At Enterprise Montreal, optional Damage Waiver (DW) ranges from GBP 20 to GBP 33 per day depending on the vehicle class.

Third-party liability (LIS/ALI/SLI):

• Canadian provincial law requires every vehicle to carry third-party liability insurance. When you hire in Montreal through Hola Car Rentals, statutory liability is included with the hire by default.
• You may purchase supplementary liability cover for higher limits if desired.

Optional personal accident and personal effects cover (PAI/PEC) is also available at the Enterprise counter in Montreal for an additional daily fee. Review your Hola Car Rentals booking confirmation to see which protections are already included in your rate before accepting add-ons at the counter.

When you pick up your Enterprise hire in Montreal, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hire is closed and your bank releases the hold.

For Enterprise hires in Montreal, typical security deposit holds are approximately GBP 150 to GBP 350 for standard vehicles. The exact amount is determined by Enterprise at the counter and may be higher for premium or larger vehicle classes.

Important requirements for the deposit at Enterprise Montreal:

• You must present a physical, major credit card in the main driver’s name, with the driver’s name printed on the card.
• Debit cards, prepaid cards, and virtual cards are not accepted for the security hold.
• Ensure your card has sufficient available credit to cover the hold plus any expected charges during the hire.

After you return the Enterprise vehicle in Montreal and the contract is closed, the hold is released. Your bank or card issuer controls how quickly the funds become available again, which can take up to 15 business days. Notify your bank of your travel to Montreal before departure to prevent the authorisation from being flagged as a suspicious transaction.

Montreal presents some driving conditions that are notably different from most North American cities, and being prepared will help you make the most of your Enterprise hire.

One-way street network: approximately 25% of Montreal streets are one-way, with the highest concentration in the downtown core. This can create confusing loops, especially in dense neighbourhoods like Plateau-Mont-Royal, where narrow lanes and shifting directions make navigation challenging even with GPS.

Complex interchanges: two interchanges in particular require careful attention:

• The Decarie Interchange connects Autoroutes 15 and 20 with Route 136 using elevated ramps in a turbine design. Precise lane selection well in advance is essential.
• The Turcot Interchange is a three-level structure handling over 278,000 vehicles daily. Posted speed limits of 70 km/h are frequently exceeded, particularly at night, so maintain your speed and stay alert.

Speed limits and road rules: Quebec uses metric measurements. Speed limits are posted in km/h. Right turns on red lights are prohibited on the Island of Montreal, which differs from the rest of Quebec and most of North America.

Using a GPS or navigation app is strongly recommended when driving your Enterprise hire in Montreal, especially if you are unfamiliar with the city's one-way grid.