Enterprise Car Hire
in Canada

EASTER  45% OFF   

Hola Car Rentals is a premium partner of the leading car hire companies in Canada, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Canada.

No. With Hola Car Rentals, all costs and charges for your booking in Canada are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Canada charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, you will need several physical documents to collect your Enterprise hire car in Canada. Digital copies are not accepted at the counter.

• A valid, original driver’s licence in the main driver’s name. If your licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit (IDP) is mandatory alongside the original licence.
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold. Debit and prepaid cards are not accepted for the hold.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting Canada from abroad.

Visitors to Canada can generally drive with a valid foreign licence, but Enterprise and provincial rules may require an IDP if your licence is not in English or French. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Yes, Enterprise places a temporary authorisation hold on your credit card at pickup in Canada. This is not a charge but it reduces your available credit until released after the hire ends.

Typical hold amounts for standard vehicles at Enterprise locations in Canada range from GBP 300 to GBP 500, though some locations may require a minimum authorisation of approximately GBP 750. Premium or specialised vehicle classes can carry higher holds.

• The hold must be placed on a physical, major credit card in the main driver’s name with the driver’s name printed on the card.
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at Enterprise counters in Canada.
• After you return the vehicle, Enterprise releases the hold, but your bank controls when it appears back on your statement, which can take up to 15 working days.

Before arriving at the Enterprise counter in Canada, notify your bank of your travel dates and confirm you have sufficient available credit to cover both the hold and any expected charges.

Canada has far fewer toll roads than the United States, but the most important one for Enterprise renters in Canada is Highway 407 ETR, a privately operated 108 km electronic toll highway crossing the Greater Toronto Area in Ontario.

• All tolls in Canada are cashless. There are no cash booths. Billing is done by licence plate photography.
• Ontario's major free highways (401, QEW, 400) are toll-free, so you can often avoid the 407 ETR entirely by setting your GPS to avoid tolls.
• Additional tolls exist on select bridges and roads in Quebec, Nova Scotia, and Prince Edward Island.

Enterprise offers a TollPass programme in Canada. If you drive through a toll road, your rental plate is captured automatically and Enterprise bills your card, adding administrative fees on top of the actual toll amount. You can choose a flat-rate daily pass or a pay-per-use option at the counter.

For a 25 km trip on the 407 ETR without a transponder, the direct cost to the 407 ETR can be approximately GBP 30, but if billed through Enterprise's programme with admin fees, the total can be significantly higher. To avoid unexpected charges, set your GPS to route via free highways before leaving the Enterprise lot.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to Enterprise hires in Canada, including any tolls paid on Highway 407 ETR in Ontario or on toll bridges in Quebec, Nova Scotia, and Prince Edward Island.

Hola Car Rentals reimburses the lesser of the total tolls you paid or up to 5% of your total booking value.

• Example: If your booking total is US$600, the cap is US$30. If you paid GBP 18 in tolls, you receive GBP 18 back. If you paid GBP 50, you receive the capped amount.
• To claim, email [email protected] within 30 days of returning your Enterprise vehicle in Canada.
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement from Enterprise, and a receipt or statement showing the toll charges paid.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

Yes, provincial law in Canada requires every vehicle on the road to carry third-party liability cover, and this statutory liability is included by default when you hire from Enterprise in Canada through Hola Car Rentals.

This means you are not left without basic liability protection when driving an Enterprise vehicle in Canada. However, the statutory minimum may not be sufficient for all situations, and you can purchase supplementary liability (LIS/ALI/SLI) to increase your cover limits.

• Third-party liability covers bodily injury and property damage you may cause to others while driving the Enterprise hire vehicle.
• It does not cover damage to the Enterprise vehicle itself. For that, you need CDW/LDW.
• It does not cover your own injuries or personal belongings.
• Only drivers named on the Enterprise hire agreement are covered. Any unnamed driver voids the cover.

Review your booking confirmation to confirm the exact liability limits included and whether you want to add supplementary cover before collecting your Enterprise car in Canada.

Yes, you can add an additional driver to your Enterprise hire in Canada, either as part of your rate or by paying a fee at the counter.

For Enterprise in Canada, the additional driver fee is GBP 15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether it is included.

• The additional driver must be physically present at the Enterprise counter in Canada at pickup with a valid driver’s licence and any required IDP.
• If the additional driver’s licence uses a non-Latin alphabet, an IDP is mandatory.
• Both the main driver and the additional driver must sign the Enterprise hire agreement.
• Only drivers listed on the agreement are covered by CDW/LDW and liability protections while driving in Canada.

If someone drives the Enterprise vehicle in Canada without being listed on the agreement, all cover may be void and additional charges may apply.

Enterprise follows a Full-to-Full fuel policy for hires in Canada. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

• At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Enterprise lot in Canada.
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address as proof.

If you return the Enterprise vehicle in Canada with less fuel than recorded at pickup, you may be charged for the shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

For after-hours returns at Enterprise locations in Canada, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone.

Travel assistance included with Hola Car Rentals bookings does not apply to residents of Canada or the United States. This benefit is available only to non-North American customers travelling abroad.

If you are visiting Canada from outside North America and hiring from Enterprise, your Hola Car Rentals booking may include travel assistance provided by Terrawind Global Protection, which covers scenarios such as a medical emergency on a remote highway or a serious accident far from a major city.

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in case of an accident during your Enterprise hire in Canada.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To activate assistance, call the 24/7 line at +1 888 980 9992 or contact via WhatsApp at +1 208 910 1001. Provide your full name, your Hola Car Rentals confirmation number, your location in Canada, and a description of the situation.

This cover does not include damage to the Enterprise vehicle (covered by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI). Always check your booking confirmation for the exact terms applicable to your itinerary.

Yes, one-way hires are available through Enterprise in Canada, allowing you to pick up in one city and return to a different location. However, a drop-off fee may apply depending on the route.

• The drop-off fee is route-specific and varies by distance, cities involved, season, and vehicle class.
• Same-city airport to downtown routes often carry no drop-off fee, while long-distance routes between different provinces typically do.
• Cross-border one-ways between Canada and the United States may be restricted or carry higher fees depending on Enterprise's current policies for the specific route.

When booking an Enterprise one-way hire in Canada through Hola Car Rentals, the drop-off fee is shown on the rate details page under the "To pay at destination" section before you confirm. Review your booking confirmation to verify the fee listed matches what you saw during checkout.

This fee cannot be prepaid and is paid directly at the Enterprise counter in Canada at pickup. If the counter charges a different amount than what appears on your confirmation, keep all paperwork and contact support after the hire.

CDW (Collision Damage Waiver) or LDW (Loss Damage Waiver) on an Enterprise hire in Canada reduces your financial liability for damage to the hire vehicle caused by a collision, theft, or vandalism.

• If you collide with another vehicle or object, CDW/LDW covers repairs to the Enterprise car up to the policy limits, minus any applicable excess.
• Theft and vandalism of the Enterprise vehicle in Canada are also typically covered.
• A deductible or excess may apply per incident unless your confirmation explicitly states zero excess.

CDW/LDW does not cover everything. Common exclusions for Enterprise hires in Canada include:

• Damage to tyres, wheels, undercarriage, or the roof unless a specific add-on is purchased.
• Damage caused by prohibited use such as off-road driving, DUI, or driving in restricted areas.
• Incidents involving drivers not listed on the Enterprise hire agreement.
• Third-party liability, meaning injury or property damage to others. That requires separate LIS/ALI/SLI cover.

Always confirm whether CDW/LDW is included in your rate by checking your booking confirmation before collecting your Enterprise vehicle in Canada.

Yes, Enterprise operates both airport and off-airport (neighbourhood) locations across Canada, and the location type can significantly affect the total cost of your hire.

Off-airport Enterprise locations in Canada typically offer lower base rates because they do not carry airport concession recovery fees (ACRF) or customer facility charges (CFC) that are added at on-airport counters. Typical savings at off-airport Enterprise locations in Canada can range from 20% to 30% on the base rate, though the exact difference varies by city and demand.

• Airport Enterprise locations in Canada are convenient if you are arriving by plane, as the counter is accessible directly from the terminal or via a short shuttle.
• Off-airport Enterprise locations in Canada are better suited if you do not need the car immediately upon landing or if you are not arriving by air.
• Enterprise's neighbourhood location network in Canada is extensive, with over 500 branches nationwide, making off-airport pickup accessible in most major cities and many smaller communities.

When comparing rates, check your booking confirmation for the "To pay at destination" section, which will list any airport-specific fees that apply to your Enterprise pickup location in Canada.

The Highway 407 ETR is a privately operated, fully electronic toll highway spanning 108 km across the Greater Toronto Area in Ontario, Canada. It is the toll road most likely to affect Enterprise renters in Canada, particularly those driving between Toronto Pearson Airport and destinations east or west of the city.

• There are no cash booths. Billing is entirely by licence plate photography, so your Enterprise rental plate is captured automatically if you use the 407 ETR.
• Without a transponder, a camera charge of approximately GBP 8.20 is added per trip on top of the per-kilometre toll rate and a trip charge of approximately GBP 2.00.
• A 25 km trip on the 407 ETR can cost approximately GBP 30 when billed directly to the 407 ETR, but significantly more if processed through Enterprise's toll programme with administrative fees added.
• Ontario's 400-series highways (401, QEW, 400) are free and run parallel to the 407 ETR in many sections.

The simplest way to avoid 407 ETR charges during your Enterprise hire in Canada is to set your GPS or navigation app to "avoid tolls" before leaving the lot. If you do use the 407 ETR, keep your toll invoice and submit a Tolls Cashback claim within 30 days of returning your Enterprise vehicle.

If your Enterprise hire vehicle breaks down in Canada, contact Enterprise's roadside assistance line directly using the number printed on your hire agreement. Enterprise is part of the Alamo/National/Enterprise group, and roadside assistance contact details are provided on the agreement you sign at pickup.

• Keep your hire agreement accessible at all times during your trip in Canada, as it contains the emergency contact number specific to Enterprise.
• If you are in a remote area of Canada with limited mobile coverage, try to reach a safe location before calling.
• Document the situation with photos and note your location, the time, and any relevant details for the incident report.

If you are a non-North American visitor hiring from Enterprise in Canada through Hola Car Rentals, your booking may also include travel assistance via Terrawind Global Protection. This covers medical emergencies and legal assistance in case of an accident, but does not cover mechanical breakdown of the Enterprise vehicle itself. Canadian and US residents do not qualify for this travel assistance benefit.

Roadside assistance through Enterprise in Canada covers basic breakdown scenarios. If you purchased a premium roadside add-on, additional services may be available. Confirm what is included by reviewing your Enterprise hire agreement at pickup in Canada.