Car Hire
at Montreal Airport

Hola Car Rentals is a premium partner of the leading car hire companies at Montreal Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip at Montreal Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Montreal Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Montreal Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All hire car counters at Montreal Airport are located off-site in the P4 secured parking lot, not inside the terminal building.

To reach them, follow these steps after collecting your baggage:

• Exit the Arrivals Level through Door 28 and head outdoors.
• Follow the walkway toward P4 Parking, passing through a construction area (follow posted signs carefully).
• Proceed to shuttle stop 3 and board the P4 shuttle bus.
• The shuttle ride to the P4 hire building takes approximately 5 minutes.

Once at P4, counters for Avis, Budget, Hertz, National, Alamo, Enterprise, Thrifty, and other partner brands are all housed in the same hire facility. Cars are parked on-site outside the hire building, so you can drive away directly after completing paperwork at the counter.

Counter hours at the Montreal Airport P4 lot run daily from 7 a.m. to 10 p.m. Budget offers an after-hours return option: park and lock the vehicle in the secured P4 lot and leave the keys and contract inside the car. Allow 45 to 90 minutes from landing to driving away, accounting for immigration, baggage claim, the shuttle, and counter paperwork.

To collect your hire car at Montreal Airport, you must bring all of the following physical documents:

• Your original, unexpired driver’s licence in the main driver’s name.
• An International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be carried alongside your original licence.
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold.
• Your passport or valid government photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from abroad).

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Montreal Airport hire counter.

Visitors driving in Quebec with a foreign licence are generally permitted to do so, but if your licence is not in English and does not use a Latin alphabet, an IDP is mandatory. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

At Montreal Airport, the hire partner will place a temporary authorisation hold on your credit card at pickup. For most standard vehicles rented in Canada, the typical hold ranges from GBP 300 to GBP 500, though some Montreal Airport locations may require a minimum authorisation of approximately GBP 750.

A few important points to keep in mind:

• The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle.
• Your bank controls how quickly the hold disappears after release, which can take up to 15 business days.
• Only a major credit card with the driver’s name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at Montreal Airport.
• Premium or speciality vehicles may require a higher hold amount.

To avoid issues at the Montreal Airport counter, notify your bank of your travel plans in advance, confirm your card is enabled for in-person international transactions, and bring a backup credit card in your name.

Yes, Quebec has toll roads that operate as fully cashless systems, meaning you cannot pay with cash at a toll booth. All tolls in the province must be paid electronically or online, which is important to know before driving from Montreal Airport.

When renting at Montreal Airport, your options for handling tolls are:

• Avis e-Toll programme: you are automatically enrolled at pickup. The charge is US$17.00 plus GST/HST per hire, plus actual toll amounts at the maximum prevailing rates set by the toll authority. Charges may take 4 to 8 weeks to appear on your billing account.
• Enterprise TollPass: a convenience charge of US$3.95 to US$4.95 per day applies, capped at US$30 per hire period, plus actual toll amounts.
• Other partners may offer similar transponder programmes. Review the hire agreement at the Montreal Airport counter before signing.

If you drive a cashless toll road without enrolling in a programme, the hire company will bill the toll amount plus administrative processing fees to your credit card after the hire ends. Charges can appear weeks after your return date.

All bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid. See the dedicated FAQ below for details on how to claim.

Hiring at Montreal Airport means your total cost includes several local taxes and fees on top of the base rate. These are standard for airport hires in Quebec and are typically bundled into the quoted price, but it is worth knowing what they cover:

• Quebec Sales Tax (QST) at 9.975%.
• Federal Goods and Services Tax (GST) at 5%.
• A Customer Facility Charge of GBP 10 per hire contract, specific to Montreal Airport.
• Airport concession recovery fees, which reflect the cost the hire company pays to operate at the airport.

These charges mean the final amount due at the Montreal Airport counter will be higher than the base daily rate shown in search results. Economy cars at Montreal Airport average around US$54 per day all-in, while SUVs average around US$107 per day when all taxes and fees are included.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are listed as due at pickup. If a fee marked as included on your confirmation is charged again at the Montreal Airport counter, that is covered by No Extra Charges© protection.

Yes, every booking includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire, including toll roads you use when driving from Montreal Airport.

Since Quebec operates cashless toll roads that bill electronically, you will receive a toll invoice or a line item on your final hire receipt. That document is exactly what you need to submit your claim.

To claim your Tolls Cashback after a Montreal Airport hire:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation number (for example, HOLA1000000).
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the Montreal Airport counter, and a receipt or statement showing the toll charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for the booking.

The refund is issued to your original payment method and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days of vehicle return are not accepted, so submit promptly once you have your final hire invoice from the Montreal Airport partner.

All hire cars at Montreal Airport are returned to the same P4 secured parking lot where you picked up the vehicle, not to the terminal building.

To return your car to Montreal Airport:

• Take Highway 20 East to Autoroute 520 East, then take the Dorval exit and follow the airport hire return signs.
• Stay left, then move to the right lane as directed by signage toward the hire garage.
• Inside the P4 garage, follow your brand's designated lane. National, Alamo, and Enterprise are in the first left lane; Hertz, Thrifty, and Avis are further along.
• After dropping off, the terminal is approximately a 2-minute walk from the P4 garage, so no return shuttle is needed.

For after-hours returns at Montreal Airport, Budget allows you to park and lock the vehicle in the secured P4 lot and leave the keys and hire contract inside the car. Other brands have similar procedures; confirm with your specific partner at pickup.

The nearest fuel station (Esso) is located on the approach road via a right exit off Autoroute 520, before the roundabout, on the driver’s side. Refuel there to comply with the Full-to-Full fuel policy and avoid refuelling charges from the hire company.

Montreal Airport has a stricter late return policy than many other airports, so it is important to plan your return time carefully.

The grace period and fee structure at Montreal Airport works as follows:

• You have a 29-minute grace period after your scheduled return time at no extra charge.
• If you return between 30 and 89 minutes late, a three-quarter-day charge applies (a nominal amount plus taxes).
• If you return 90 minutes or more after your scheduled time, a full extra day is charged.
• There is no grace period at all for hire fees, surcharges, or optional equipment charges, meaning those begin accruing immediately after your scheduled return time.

To avoid late fees at Montreal Airport, factor in travel time from your destination back to the P4 garage, time to refuel at the Esso station near Autoroute 520, and any traffic delays on Highway 20. If you anticipate needing more time, contact the hire partner in advance to discuss extending your hire rather than returning late.

Yes, you can add an additional driver to your hire car at Montreal Airport, either as part of your booking rate or by paying a fee at the counter.

If your booking confirmation states that an additional driver is included, no extra charge applies for the first additional driver. If it is not included, the daily fees at Montreal Airport are:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes.
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes, with no stated cap.

To add an additional driver at the Montreal Airport counter, the extra driver must be physically present at pickup with their valid driver’s licence and any required IDP. Both the main driver and the additional driver must sign the hire agreement. Only drivers listed on the agreement are covered by the hire protections such as CDW/LDW.

For Avis, Budget, and Payless hires at Montreal Airport, the additional driver must be at least 25 years old at the time of pickup.

Yes, most bookings include travel assistance coverage through Terrawind Global Protection, which can help if you experience a medical emergency or accident while driving from Montreal Airport or anywhere during your hire period.

This coverage includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you need emergency assistance while driving near Montreal Airport, contact Terrawind 24 hours a day, 7 days a week. Call the toll-free number listed on your booking confirmation, or reach them via WhatsApp at +1 208 910 1001, or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to Canadian or US residents. It is available only to travellers from outside North America renting at Montreal Airport. It also does not cover damage to the hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

Hire cars at Montreal Airport follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Here is how to manage fuel correctly for a Montreal Airport hire:

• At pickup, confirm the fuel level with the agent and ensure the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• Use the correct fuel type for your vehicle. Wrong-fuel incidents are not covered and may generate significant charges.
• Before returning to the P4 garage at Montreal Airport, refuel at the Esso station located on the approach road off Autoroute 520, just before the roundabout on the driver’s side. This is the most convenient station near the return location.
• Keep your final fuel receipt showing the date, time, and station address.
• For after-hours returns, leave the receipt inside the vehicle and keep a photo of the full gauge on your phone.

If you return the car below the recorded starting level, the Montreal Airport hire partner will charge you for the fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Yes, a major credit card in the main driver’s name with the driver’s name printed on the card is required to hire a car at Montreal Airport. It is used to place a temporary security hold at the counter.

Key requirements for the credit card at Montreal Airport:

• The card must be a major credit card (Visa, Mastercard, American Express, or similar). Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit.
• The card must be physical. Digital wallets such as Apple Pay or Google Pay are not accepted for the security hold.
• The name on the card must match the main driver’s name on the hire agreement.
• You must have sufficient available credit to cover the hold, which at Montreal Airport can range from GBP 300 to GBP 750 depending on the partner and vehicle class.

Even if you have already prepaid your booking in full, you are still required to present a physical credit card at the Montreal Airport counter for the security hold. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious.

Yes, one-way hires from Montreal Airport to another city are possible, but a drop-off fee may apply depending on your destination, the hire partner, and the vehicle class.

Here is what to expect when booking a one-way hire from Montreal Airport:

• The drop-off fee is route-specific and varies by hire company, distance, and season. It is not a mileage charge and is separate from fuel and tolls.
• During the booking process, any applicable drop-off fee will appear on the rate details page under the section labelled as due at destination. Review this before confirming your reservation.
• Cross-border one-way hires, for example from Montreal Airport into the United States, may be restricted by some partners or carry higher fees. Confirm cross-border permissions with your specific hire brand before booking.
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee.

If a drop-off fee appears on your Montreal Airport hire agreement that was not disclosed in your booking confirmation, keep all paperwork and contact support after the hire ends. Undisclosed fees may be covered by No Extra Charges© protection.