Thrifty Car Hire
in Montreal

Hola Car Rentals is a premium partner of the leading car hire companies in Montreal, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Montreal.

No. With Hola Car Rentals, all costs and charges for your booking in Montreal are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Montreal charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When collecting your Thrifty hire at Montreal-Pierre Elliott Trudeau International Airport (YUL), you have two options depending on how the counter is configured at the time of your visit.

• Proceed directly to the Thrifty counter inside the YUL terminal, or
• Take the shuttle bus to the off-site Thrifty desk at 975 Boulevard Romeo-Vachon Nord, Dorval, where vehicles are located in the terminal car park within walking distance of the lot.

At the counter, present your valid driving licence, a major credit card in your name with your name printed on the card, and your booking confirmation voucher. Thrifty also accepts Visa, Mastercard, and Discover debit cards for payment at the end of the hire, though a major credit card is still required for the authorisation hold at pickup.

If you are hiring from a downtown Montreal Thrifty branch instead, such as 1080 Rue Stanley or 249 Rue Saint-Antoine O, no shuttle is necessary. Simply go directly to the counter at the street address shown on your confirmation.

To collect your Thrifty hire in Montreal, you must bring the following physical documents to the counter:

• A valid, unexpired driving licence (original, not a digital copy)
• A major credit card in the main driver’s name, with the driver’s name printed on the card, for the authorisation hold
• Your booking confirmation or printed voucher
• A passport or valid government photo ID
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory at the Thrifty counter in Montreal. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

At the Thrifty downtown Montreal branch at 249 Rue Saint-Antoine O, the counter specifically requires your original driving licence plus an IDP for foreign renters. Thrifty also requires that your licence has been held for at least one year with no major endorsements. All documents must be physical; digital versions are not accepted.

Yes, a major credit card is required to hire from Thrifty in Montreal. The card must be in the main driver’s name, with the driver’s name printed on the physical card, and must have sufficient available credit to cover the authorisation hold at pickup.

Debit cards linked to Visa, Mastercard, or Discover are accepted by Thrifty in Montreal for payment at the end of the hire, but they cannot be used for the security deposit hold. Prepaid cards and virtual cards are not accepted for the deposit under any circumstances.

In Canada, the typical authorisation hold at Thrifty and similar partner desks ranges from approximately CAD 300 to CAD 500, though some Montreal branches may hold up to CAD 750. The hold is a temporary authorisation, not a charge, and your bank controls how quickly it is released after you return the vehicle, which can take up to 15 working days.

To avoid issues at the Thrifty counter in Montreal, notify your bank of your travel plans in advance and bring a backup credit card in your name in case your primary card is declined.

Quebec operates a cashless toll system, meaning you cannot pay with cash at toll booths. All tolls must be paid electronically or online. When you collect your Thrifty hire in Montreal, you will typically have a toll device already installed in the vehicle.

At the Thrifty counter in Montreal, you can choose between two options:

• Purchase an unlimited toll package, which typically costs between US$11 and US$25 per hire day depending on the programme, covering all tolls during your hire period.
• Opt out and pay per use, in which case Thrifty will charge the actual toll amounts plus administrative or processing fees to your credit card, sometimes weeks after the hire ends.

If you plan to use your own transponder, inform the Thrifty agent at the Montreal counter at pickup and ask them to deactivate the vehicle's default toll device to avoid duplicate charges.

Note that toll charges billed through the hire company may take four to eight weeks after your hire to appear on your statement. Always review the toll terms in your hire agreement before signing at the Thrifty counter in Montreal.

Yes, Thrifty in Montreal applies a young driver surcharge for renters between the ages of 20 and 24. At the downtown Montreal Thrifty branch at 249 Rue Saint-Antoine O, this fee is approximately CAD 15 per day.

For the Thrifty airport location near YUL, young driver fees follow the general Thrifty policy. Across Thrifty branches, the additional driver fee structure for the Hertz Group (which includes Thrifty) is approximately US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes, though local Montreal rates in Canadian dollars may differ.

Drivers under 20 are generally not permitted to hire from Thrifty in Montreal. If you are between 20 and 24, budget for the daily surcharge when calculating the total cost of your Montreal hire. The surcharge is paid directly at the Thrifty counter and is not included in your prepaid booking rate.

All drivers, regardless of age, must present a valid licence held for at least one year with no major endorsements at the Thrifty counter in Montreal.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Thrifty hire in Montreal.

Since Quebec uses a cashless toll system, you will likely encounter electronic tolls during your Montreal hire. After you return the vehicle, you can submit a claim to recover those costs up to the 5% cap.

To claim your Tolls Cashback after your Thrifty hire in Montreal:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the hire agreement signed at the Thrifty counter, and a receipt or statement showing the toll charges paid

Refunds are issued to the same payment method used for your original booking and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and hire agreement from your Montreal trip.

Yes, one-way hires are available through Thrifty in Montreal. The airport location at 975 Boulevard Romeo-Vachon Nord near YUL offers multiple drop-off points, so you can return your vehicle to a different city or airport.

A drop-off fee may apply depending on your route. This fee is set by Thrifty and varies based on the cities involved, the distance, the vehicle class, and the season. You will see any applicable drop-off fee listed under the "To pay at destination" section during the booking process on the Hola Car Rentals website, and it will also appear on your booking confirmation.

A few points to note for one-way hires from Montreal:

• Cross-border one-ways (for example, Montreal to a US city) may be restricted or carry higher fees depending on Thrifty's partner rules
• Changing your drop-off location after booking may reprice the hire and recalculate the drop-off fee
• The drop-off fee is payable at the Thrifty counter and cannot be prepaid

If the drop-off fee shown at the Montreal Thrifty counter differs from what appeared on your confirmation, keep all paperwork and contact support after the hire.

Montreal has several local driving rules that can catch visitors unawares when driving a Thrifty hire in the city.

• No right turn on red: Unlike most of Quebec and the rest of Canada, turning right on a red light is prohibited throughout the island of Montreal. This applies at all intersections unless a specific sign permits it.
• Extensive one-way street network: Approximately 25% of streets on the island are one-way, with a heavy concentration downtown. Recent changes have made additional streets one-way only, so GPS navigation is strongly recommended in your Thrifty hire.
• Turcot Interchange complexity: The Turcot Interchange, linking Autoroutes 15, 20, and 136 southwest of downtown, is one of the busiest and most complex interchanges in Quebec. It carries over 300,000 vehicles daily and requires precise lane choice well in advance, particularly if you are heading to the Champlain Bridge or back to YUL airport to return your Thrifty vehicle.
• Separated bike lanes (REV): New separated one-way bike lanes on some streets reduce available car space unexpectedly.
• Seasonal road closures: Some commercial streets are closed to through traffic in summer for pedestrian use.

Familiarise yourself with these rules before driving your Thrifty hire in Montreal to avoid fines and drive safely.

Yes, most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, and this applies to Thrifty hires in Montreal as well. However, this benefit does not apply to Canadian or US residents; it is available only to travellers from outside North America.

If you qualify, the cover typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident, which is particularly relevant given Montreal's complex road network and busy interchanges like the Turcot
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or accident during your Thrifty hire in Montreal, contact the assistance line before incurring expenses where possible:

• Phone (24/7, toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact cover terms and limits that apply to your specific Montreal reservation.

Thrifty hires in Montreal follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Montreal counter.

When returning your Thrifty vehicle in Montreal:

• Refuel within approximately 15 km of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• Show the full gauge to the agent at the Thrifty return facility at 975 Boulevard Romeo-Vachon Nord (airport) or your downtown Montreal location

If you return the vehicle below the recorded starting level, Thrifty may charge you for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Note that the Thrifty airport return facility in Montreal does not have a fuel station on site, so plan to refuel at a nearby station before driving to the return lot.

The insurance included in your Thrifty hire in Montreal depends on the rate plan you selected when booking through Hola Car Rentals. Here is a general overview of the main coverages relevant to a Montreal hire:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): Reduces your financial liability for damage to the Thrifty hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. This does not cover damage you cause to other vehicles or persons.
• Third-Party Liability (LIS/ALI/SLI): In Canada, provincial law requires every vehicle to carry third-party liability insurance. This statutory liability follows the car and is included by default when you hire in Canada through Hola Car Rentals. You can purchase higher supplementary limits if desired.

Additional coverage options such as excess insurance can be purchased at the Thrifty counter in Montreal if needed. Review your booking confirmation carefully to understand exactly what is included in your rate before arriving at the Montreal counter.

CDW/LDW does not cover personal injuries, personal belongings, or prohibited use such as off-road driving. Only drivers listed on the Thrifty hire agreement in Montreal are covered.

Yes, you can add an additional driver to your Thrifty hire in Montreal, but the additional driver must be present at the counter at the time of collection with their own valid driving licence.

Whether the additional driver fee is included or charged at the counter depends on the rate you selected. Check your Hola Car Rentals booking confirmation for the line "Additional driver free of charge." If it is not listed as included, Thrifty (part of the Hertz Group) charges approximately US$13.50 per hire day plus taxes, with a maximum of US$189 plus taxes, for additional drivers in Montreal.

Steps to add an additional driver at the Thrifty counter in Montreal:

• The additional driver must be physically present at collection
• They must present a valid driving licence (and an IDP if their licence is not in English or uses a non-Latin alphabet)
• Both the main driver and the additional driver must sign the hire agreement
• Confirm the additional driver’s name appears on your paperwork before leaving the Montreal counter

Only drivers listed on the Thrifty hire agreement in Montreal are covered by CDW/LDW and liability protections. Anyone who drives the vehicle without being listed on the contract may void those coverages.

Thrifty operates at multiple locations in Montreal, each with different hours.

• Airport location (975 Boulevard Romeo-Vachon Nord, near YUL): Open Monday to Sunday, generally from 07:00 to 23:59 with an additional window from 00:00 to 01:00. Hours may vary on certain days, so confirm the exact schedule on your booking confirmation before travelling.
• Downtown Montreal location (249 Rue Saint-Antoine O): Open Monday to Friday from 08:00 to 16:00, Saturday from 08:00 to 15:00, and closed on Sundays.
• Downtown Montreal location (1080 Rue Stanley): Hours are more limited than the airport; confirm directly via your booking confirmation.

No explicit after-hours collection or key-drop service has been confirmed for any Thrifty location in Montreal. If your flight arrives late or you anticipate arriving outside counter hours, the Thrifty airport branch near YUL offers the latest operating window.

Rental companies will generally hold your booking for up to 24 hours from the original collection time if you are delayed. If your delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected].