Dollar Car Hire
in Montreal

Hola Car Rentals is a premium partner of the leading car hire companies in Montreal, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Montreal.

No. With Hola Car Rentals, all costs and charges for your booking in Montreal are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Montreal charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When you arrive at Montreal Trudeau International Airport (YUL), follow the car hire signs from the arrivals hall to the consolidated hire desk area, which serves both the Domestic and International terminals. The Dollar counter is located at 975 Boulevard Romeo Vachon North, Dorval.

Once you reach the Dollar counter, present your documents, sign the hire agreement, and collect your keys. You will then take a shuttle from the terminal to the off-site hire facility where your vehicle is waiting. Allow an extra 30 to 60 minutes beyond baggage claim for the counter process and shuttle ride.

Counter hours at the YUL Dollar location are 07:00 to 23:59 daily, with extended hours until 01:00 on Monday, Wednesday, Friday, Saturday, and Sunday. If your flight lands close to midnight, confirm your arrival falls within those windows before booking.

Dollar operates multiple locations in Montreal, and hours differ significantly between the airport and downtown branches.

• Montreal Trudeau Airport (YUL), 975 Boulevard Romeo Vachon North: open 07:00 to 23:59 daily, with additional hours from 00:00 to 01:00 on Monday, Wednesday, Friday, Saturday, and Sunday.
• Downtown Montreal, 1080 Rue Stanley: open 08:00 to 12:00, Monday through Saturday. No Sunday hours are listed.
• Downtown Montreal, 249 Rue Saint-Antoine O: open 08:00 to 12:00, Monday through Saturday. No Sunday hours are listed.

If you are arriving by plane, the Dollar airport counter at YUL is the most practical option given its extended hours. The downtown Montreal Dollar locations have very limited midday-only windows, so plan your pickup time carefully to avoid arriving outside those hours.

To collect your Dollar hire car in Montreal, you must present the following physical documents at the counter.

• A valid, original driver's licence in the main driver's name. Digital copies are not accepted.
• A major credit card with the driver's name printed on the card, in the main driver's name, for the authorisation hold. Debit and prepaid cards are not accepted for the hold.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver's licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original licence.

Canada, including Montreal, generally accepts valid foreign licences, but always carry your IDP if there is any doubt about readability at the Dollar counter.

Quebec operates a cashless toll system, meaning you cannot pay with cash at toll booths. Tolls must be settled electronically or online. When driving a Dollar hire car in Montreal or anywhere in Quebec, you have two main options for handling tolls.

• Enroll in the hire company's toll programme at the Dollar counter. This typically involves a daily service fee plus the actual toll amounts charged. Fees and programme names vary, so confirm the exact cost with the Dollar agent at pickup in Montreal.
• Opt out of the programme and pay tolls manually through the toll authority's online portal after each trip. If you drive through a cashless toll without enrolling, the Dollar hire company will bill the toll amount plus an administrative processing fee to your credit card, sometimes weeks after your hire ends.

There are no congestion charges or emissions zones in Montreal comparable to systems like London's ULEZ, so your main concern is Quebec's cashless toll roads and bridges.

All bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Montreal hire. See the next FAQ for details on how to claim it.

Yes, you can get cashback on tolls paid during your Dollar hire in Montreal. Every booking includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid while driving in Montreal or anywhere in Quebec during your hire period.

To claim your cashback, email [email protected] within 30 days of returning your Dollar vehicle in Montreal. Include the following in your email:

• Your reservation confirmation showing your Montreal itinerary.
• A copy of the hire agreement signed at the Dollar counter.
• A receipt or statement showing the toll charges paid, such as a toll provider invoice or an itemised final hire invoice.

Use the subject line: Tolls Cashback, followed by your reservation number. Refunds are issued to the same payment method used for your booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days will not be accepted.

Note that Tolls Cashback does not mean tolls are included in your rate. You still pay tolls normally through the Dollar toll programme or the Quebec toll authority, and the cashback is a post-hire reimbursement.

When you pick up your Dollar hire car in Montreal, the counter agent will place a temporary authorisation hold on your credit card. This hold is not a charge but reduces your available credit until it is released after you return the vehicle.

For hires in Canada, including Montreal, typical holds range from GBP 300 to GBP 500 for standard vehicles. Some Dollar locations may require a minimum authorisation of approximately GBP 750, particularly for larger or premium vehicle classes.

The hold must be placed on a physical, major credit card in the main driver's name, with the driver's name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Dollar counter in Montreal.

After you return the vehicle, the Dollar location releases the hold, but your bank controls how quickly it reappears as available credit. This can take up to 15 working days. Bring a backup credit card in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorisation.

Yes, you can add an additional driver to your Dollar hire in Montreal, either as part of your rate or by paying a fee at the counter.

For Dollar in Montreal, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes if your rate does not include a free additional driver. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

To add a driver at the Dollar counter in Montreal, the additional driver must be physically present at pickup with their valid driver's licence and any required ID. Both the main driver and the additional driver must sign the hire agreement. Only drivers listed on the agreement are covered by the hire protections such as CDW and liability cover.

If the additional driver's licence is not in English and uses a non-Latin alphabet, they will also need an International Driving Permit alongside their original licence. Age restrictions apply, so confirm the additional driver meets the minimum age requirements for Montreal hires before arriving at the Dollar counter.

Yes, one-way hires with Dollar are possible from Montreal to other cities in Canada, but a drop-off fee will typically apply and availability depends on the specific route and vehicle class.

When booking a one-way Dollar hire from Montreal, the drop-off fee is shown during checkout under the section labelled as charges due at the destination. This fee is set by Dollar based on the route, distance, and vehicle category, and it cannot be prepaid. It is paid directly at the Dollar counter in Montreal or at the return location.

Cross-border one-way hires, for example returning a Dollar car rented in Montreal to a location in the United States, may be restricted or carry significantly higher fees. Confirm cross-border permissions with Dollar before booking.

If you change your return location after booking, the drop-off fee may be recalculated and a higher charge could apply. Always review your confirmation to verify the exact fee for your Montreal route before finalising your reservation.

Dollar hires in Montreal follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer before leaving the Montreal location.

Before returning your Dollar car in Montreal, refuel within approximately 15 km of the return location so the tank does not drop below full during the drive back. Keep your fuel receipt showing the date, time, and station address as proof.

If you return the vehicle below the recorded starting level, Dollar will charge you for the fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. For after-hours returns at the Montreal airport location, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

Montreal has some driving characteristics that can catch first-time visitors off guard, and knowing them in advance will help you navigate your Dollar hire more confidently.

• One-way streets: approximately 25% of streets on the island of Montreal are one-way, concentrated heavily downtown. This creates frequent detours and loops that can be disorienting, especially near the Dollar downtown locations on Rue Stanley and Rue Saint-Antoine.
• The Turcot Interchange: this massive three-level interchange southwest of downtown connects Autoroutes 15, 20, and 136. It handles extremely high daily traffic volumes, has a posted limit of 70 km/h that many drivers ignore, and is undergoing ongoing reconstruction with dynamic lane shifts. First-time visitors often find it confusing.
• Truck traffic: the Turcot area carries heavy commercial truck volumes, which increases merge complexity on ramps.
• Speed limits: Quebec uses kilometres per hour. Standard limits are 50 km/h in urban areas and 100 km/h on motorways. Stick to posted limits, particularly on interchange ramps where speeding is common but enforcement risk is real.

Using a GPS or navigation app is strongly recommended when driving your Dollar hire in Montreal, especially if you are unfamiliar with the city's one-way grid.

Yes, Dollar has downtown Montreal pickup locations in addition to the airport counter at YUL. There are two city centre addresses where you can collect your hire directly at the counter without needing a shuttle.

• 1080 Rue Stanley, Montreal, QC H3B 5J5
• 249 Rue Saint-Antoine O, Montreal, QC H2Z 1H2

Both downtown Dollar locations in Montreal operate Monday through Saturday from 08:00 to 12:00 only. There are no Sunday hours listed for either address. These very limited hours mean downtown pickup is only practical if your schedule aligns with that narrow morning window.

For most visitors arriving by plane, the Dollar counter at Montreal Trudeau Airport (YUL) is the more convenient option, with hours running from 07:00 to 23:59 daily and extended coverage until 01:00 on select days. If you are staying in the city centre and do not need a car immediately on arrival, a downtown Dollar location may save you the airport shuttle step, but confirm your pickup time fits within the 08:00 to 12:00 window.

When hiring with Dollar in Montreal, the insurance and coverages included in your rate depend on the plan you selected at booking. Here is how the main protections work.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or persons.
• Third-Party Liability: Canadian provincial law requires every vehicle on the road to carry third-party liability cover. When you hire with Dollar in Montreal through Hola Car Rentals, this statutory liability is included by default. You can purchase higher supplementary limits at the counter if you want additional protection.

CDW and LDW do not cover personal injuries, your belongings, tyres, the undercarriage, or prohibited use such as off-road driving. Only drivers listed on the Dollar hire agreement in Montreal are covered by these protections.

Review your booking confirmation to confirm exactly which coverages are included in your rate before arriving at the Dollar counter in Montreal.

Yes, most bookings include travel assistance cover provided by Terrawind Global Protection, and this applies to your Dollar hire in Montreal as well. However, this benefit is not available to residents of Canada or the United States.

For eligible customers, the travel assistance included with your Montreal Dollar hire typically covers:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses.
• Legal assistance in the event of a road accident, which can be particularly useful if you are involved in an incident on a complex interchange like the Turcot or on Quebec's highways.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

To utilise the assistance during your Montreal hire, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This cover does not apply to damage to the Dollar hire vehicle itself (that is CDW or LDW) or to third-party liability (that is LIS or SLI). Check your booking confirmation for the exact terms and limits that apply to your Montreal reservation.