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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 3 days ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 5 days ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 6 days ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 1 week ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 1 week ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 1 week ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 1 week ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 1 week ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 2 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 2 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 2 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 2 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 3 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 3 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 4 weeks ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 4 weeks ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 4 weeks ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 4 weeks ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 4 weeks ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 1 month ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 1 month ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 1 month ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 1 month ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 1 month ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 1 month ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 1 month ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 2 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 2 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 2 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 2 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 2 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 3 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 3 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 3 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 3 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 3 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 3 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 4 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 4 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 4 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 4 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 4 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 5 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 6 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 8 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Dollar in Montreal

Dollar's Montreal counter is not inside Montréal-Trudeau International Airport (YUL) — after collecting luggage, follow the car rental signs to the shuttle bus zone, which drops you at the off-airport facility at 975 Boulevard Romeo Vachon North in Dorval. Build in 30 to 60 minutes beyond baggage claim to complete the shuttle transfer and counter process. The counter runs daily from 7:00 AM to 11:59 PM, with extended hours until 1:00 AM on Monday, Wednesday, Friday, Saturday, and Sunday. Two cashless toll roads operate in the Montreal area: Autoroute 25, which bridges Montreal to Laval, and Autoroute 30, which bypasses the city to the south via the Serge-Marcil Bridge. Both use plate-reading cameras, so Dollar will bill any tolls to your account along with an administrative fee. Fuel in Montreal averages around CAD 1.55 per litre — a full 60-litre tank runs roughly CAD 93. Quebec law requires winter tires on all vehicles from December 1 through March 15; rental cars are equipped accordingly, though a daily tire management fee may apply. A credit card in the primary driver's name is required at pickup, and Dollar places an authorization hold of CAD 350 on that card. If your license uses a non-Latin script, bring an International Driving Permit alongside the original; a passport is also required as a second form of identification.

Frequently Asked Questions

What does my Hola Car Rentals booking with Dollar in Montreal include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car rental companies in Montreal, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique Dollar rental experience with complete protection and peace of mind during your trip in Montreal.

Will I face unexpected charges at the Dollar counter in Montreal when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Montreal are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Montreal charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my Dollar rental car at Montreal Trudeau Airport (YUL)?

When you arrive at Montreal Trudeau International Airport (YUL), follow the car rental signs from the arrivals hall to the consolidated rental counter area, which serves both the Domestic and International terminals. The Dollar counter is located at 975 Boulevard Romeo Vachon North, Dorval.

Once you reach the Dollar counter, present your documents, sign the rental agreement, and collect your keys. You will then take a shuttle from the terminal to the off-site rental facility where your vehicle is waiting. Allow an extra 30 to 60 minutes beyond baggage claim for the counter process and shuttle ride.

Counter hours at the YUL Dollar location are 07:00 to 23:59 daily, with extended hours until 01:00 on Monday, Wednesday, Friday, Saturday, and Sunday. If your flight lands close to midnight, confirm your arrival falls within those windows before booking.

What are the Dollar car rental counter hours in Montreal?

Dollar operates multiple locations in Montreal, and hours differ significantly between the airport and downtown branches.

  • Montreal Trudeau Airport (YUL), 975 Boulevard Romeo Vachon North: open 07:00 to 23:59 daily, with additional hours from 00:00 to 01:00 on Monday, Wednesday, Friday, Saturday, and Sunday.
  • Downtown Montreal, 1080 Rue Stanley: open 08:00 to 12:00, Monday through Saturday. No Sunday hours are listed.
  • Downtown Montreal, 249 Rue Saint-Antoine O: open 08:00 to 12:00, Monday through Saturday. No Sunday hours are listed.

If you are arriving by plane, the Dollar airport counter at YUL is the most practical option given its extended hours. The downtown Montreal Dollar locations have very limited midday-only windows, so plan your pickup time carefully to avoid arriving outside those hours.

What documents do I need to pick up a Dollar rental car in Montreal?

To collect your Dollar rental car in Montreal, you must present the following physical documents at the counter.

  • A valid, original driver's license in the main driver's name. Digital copies are not accepted.
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted for the hold.
  • A passport or valid government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original license.

Canada, including Montreal, generally accepts valid foreign licenses, but always carry your IDP if there is any doubt about readability at the Dollar counter.

How do tolls work when renting a Dollar car in Montreal?

Quebec operates a cashless toll system, meaning you cannot pay with cash at toll booths. Tolls must be settled electronically or online. When driving a Dollar rental car in Montreal or anywhere in Quebec, you have two main options for handling tolls.

  • Enroll in the rental company's toll program at the Dollar counter. This typically involves a daily service fee plus the actual toll amounts charged. Fees and program names vary, so confirm the exact cost with the Dollar agent at pickup in Montreal.
  • Opt out of the program and pay tolls manually through the toll authority's online portal after each trip. If you drive through a cashless toll without enrolling, the Dollar rental company will bill the toll amount plus an administrative processing fee to your credit card, sometimes weeks after your rental ends.

There are no congestion charges or emissions zones in Montreal comparable to systems like London's ULEZ, so your main concern is Quebec's cashless toll roads and bridges.

All bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Montreal rental. See the next FAQ for details on how to claim it.

Can I get cashback on tolls paid with my Dollar rental in Montreal?

Yes, you can get cashback on tolls paid during your Dollar rental in Montreal. Every booking includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid while driving in Montreal or anywhere in Quebec during your rental period.

To claim your cashback, email [email protected] within 30 days of returning your Dollar vehicle in Montreal. Include the following in your email:

  • Your reservation confirmation showing your Montreal itinerary.
  • A copy of the rental agreement signed at the Dollar counter.
  • A receipt or statement showing the toll charges paid, such as a toll provider invoice or an itemized final rental invoice.

Use the subject line: Tolls Cashback, followed by your reservation number. Refunds are issued to the same payment method used for your booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days will not be accepted.

Note that Tolls Cashback does not mean tolls are included in your rate. You still pay tolls normally through the Dollar toll program or the Quebec toll authority, and the cashback is a post-rental reimbursement.

How much is the security deposit for a Dollar rental car in Montreal?

When you pick up your Dollar rental car in Montreal, the counter agent will place a temporary authorization hold on your credit card. This hold is not a charge but reduces your available credit until it is released after you return the vehicle.

For rentals in Canada, including Montreal, typical holds range from CAUS$ 300 to CAUS$ 500 for standard vehicles. Some Dollar locations may require a minimum authorization of approximately CAUS$ 750, particularly for larger or premium vehicle classes.

The hold must be placed on a physical, major credit card in the main driver's name, with the driver's name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Dollar counter in Montreal.

After you return the vehicle, the Dollar location releases the hold, but your bank controls how quickly it reappears as available credit. This can take up to 15 business days. Bring a backup credit card in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorization.

Can I add an additional driver to my Dollar rental in Montreal?

Yes, you can add an additional driver to your Dollar rental in Montreal, either as part of your rate or by paying a fee at the counter.

For Dollar in Montreal, the additional driver fee is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes if your rate does not include a free additional driver. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

To add a driver at the Dollar counter in Montreal, the additional driver must be physically present at pickup with their valid driver's license and any required ID. Both the main driver and the additional driver must sign the rental agreement. Only drivers listed on the agreement are covered by the rental protections such as CDW and liability coverage.

If the additional driver's license is not in English and uses a non-Latin alphabet, they will also need an International Driving Permit alongside their original license. Age restrictions apply, so confirm the additional driver meets the minimum age requirements for Montreal rentals before arriving at the Dollar counter.

Is a one-way rental possible with Dollar between Montreal and another city?

Yes, one-way rentals with Dollar are possible from Montreal to other cities in Canada, but a drop-off fee will typically apply and availability depends on the specific route and vehicle class.

When booking a one-way Dollar rental from Montreal, the drop-off fee is shown during checkout under the section labeled as charges due at the destination. This fee is set by Dollar based on the route, distance, and vehicle category, and it cannot be prepaid. It is paid directly at the Dollar counter in Montreal or at the return location.

Cross-border one-way rentals, for example returning a Dollar car rented in Montreal to a location in the United States, may be restricted or carry significantly higher fees. Confirm cross-border permissions with Dollar before booking.

If you change your return location after booking, the drop-off fee may be recalculated and a higher charge could apply. Always review your confirmation to verify the exact fee for your Montreal route before finalizing your reservation.

What is the fuel policy for Dollar rentals in Montreal?

Dollar rentals in Montreal follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer before leaving the Montreal location.

Before returning your Dollar car in Montreal, refuel within approximately 15 km of the return location so the tank does not drop below full during the drive back. Keep your fuel receipt showing the date, time, and station address as proof.

If you return the vehicle below the recorded starting level, Dollar will charge you for the fuel shortfall at their refueling rate, which is typically higher than the pump price, plus a refueling service fee. For after-hours returns at the Montreal airport location, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

What driving challenges should I expect with a Dollar rental car in Montreal?

Montreal has some driving characteristics that can catch first-time visitors off guard, and knowing them in advance will help you navigate your Dollar rental more confidently.

  • One-way streets: approximately 25% of streets on the island of Montreal are one-way, concentrated heavily downtown. This creates frequent detours and loops that can be disorienting, especially near the Dollar downtown locations on Rue Stanley and Rue Saint-Antoine.
  • The Turcot Interchange: this massive three-level interchange southwest of downtown connects Autoroutes 15, 20, and 136. It handles extremely high daily traffic volumes, has a posted limit of 70 km/h that many drivers ignore, and is undergoing ongoing reconstruction with dynamic lane shifts. First-time visitors often find it confusing.
  • Truck traffic: the Turcot area carries heavy commercial truck volumes, which increases merge complexity on ramps.
  • Speed limits: Quebec uses kilometres per hour. Standard limits are 50 km/h in urban areas and 100 km/h on highways. Stick to posted limits, particularly on interchange ramps where speeding is common but enforcement risk is real.

Using a GPS or navigation app is strongly recommended when driving your Dollar rental around Montreal, especially if you are unfamiliar with the city's one-way grid.

Does Dollar in Montreal offer downtown pickup locations?

Yes, Dollar has downtown Montreal pickup locations in addition to the airport counter at YUL. There are two city center addresses where you can collect your rental directly at the counter without needing a shuttle.

  • 1080 Rue Stanley, Montreal, QC H3B 5J5
  • 249 Rue Saint-Antoine O, Montreal, QC H2Z 1H2

Both downtown Dollar locations in Montreal operate Monday through Saturday from 08:00 to 12:00 only. There are no Sunday hours listed for either address. These very limited hours mean downtown pickup is only practical if your schedule aligns with that narrow morning window.

For most visitors arriving by plane, the Dollar counter at Montreal Trudeau Airport (YUL) is the more convenient option, with hours running from 07:00 to 23:59 daily and extended coverage until 01:00 on select days. If you are staying in the city center and do not need a car immediately on arrival, a downtown Dollar location may save you the airport shuttle step, but confirm your pickup time fits within the 08:00 to 12:00 window.

What insurance is included with a Dollar rental in Montreal?

When renting with Dollar in Montreal, the insurance and coverage included in your rate depends on the plan you selected at booking. Here is how the main protections work.

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
  • Third-Party Liability: Canadian provincial law requires every vehicle on the road to carry third-party liability coverage. When you rent with Dollar in Montreal through Hola Car Rentals, this statutory liability is included by default. You can purchase higher supplemental limits at the counter if you want additional protection.

CDW and LDW do not cover personal injuries, your belongings, tires, the undercarriage, or prohibited use such as off-road driving. Only drivers listed on the Dollar rental agreement in Montreal are covered by these protections.

Review your booking confirmation to confirm exactly which coverages are included in your rate before arriving at the Dollar counter in Montreal.

Is travel assistance included with my Dollar rental booking in Montreal?

Yes, most bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Dollar rental in Montreal as well. However, this benefit is not available to residents of Canada or the United States.

For eligible customers, the travel assistance included with your Montreal Dollar rental booking typically covers:

  • Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses.
  • Legal assistance in the event of a road accident, which can be particularly useful if you are involved in an incident on a complex interchange like the Turcot or on Quebec's highways.
  • Compensation for baggage lost by the airline.
  • Flight cancellation insurance.

To use the assistance during your Montreal rental, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not apply to damage to the Dollar rental vehicle itself (that is CDW or LDW) or to third-party liability (that is LIS or SLI). Check your booking confirmation for the exact terms and limits that apply to your Montreal reservation.

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