Car Hire in New Jersey

Hola Car Rentals is the only premium partner of the top car hire brands operating in New Jersey, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in New Jersey.

No. With Hola Car Rentals, all costs and charges for your booking in New Jersey are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New Jersey charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Newark Liberty International Airport (EWR) in New Jersey, all hire car counters are located in a consolidated off-terminal Hire Car Centre inside Parking Garage A, Levels 1 through 3. There is no on-terminal counter pickup at this airport.

To reach the Hire Car Centre:

• From Terminal A: follow covered walkways directly to Parking Garage A, approximately a 10-minute walk.
• From Terminals B or C: take the free AirTrain to Terminal A, then follow the covered walkway to Parking Garage A.
• From any terminal: follow "Ground Transportation" and "Hire Car Shuttles" signs at the arrivals level to the marked kerbside shuttle stops, then board the free shuttle (5 to 15 minutes).

Once at the Hire Car Centre, locate your partner brand's counter on Levels 1 to 3, complete the paperwork, and proceed to the nearby vehicle bays.

Plan your time carefully. For domestic arrivals in New Jersey, allow 30 to 75 minutes from landing to driving away. For international arrivals, allow 75 to 150 minutes due to customs, baggage, and potential counter queues.

To pick up a hire car in New Jersey, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name. If your licence is not in English or uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) as a translation alongside your original licence.
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold. Debit and prepaid cards are not accepted.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting New Jersey from abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at any New Jersey hire counter.

The IDP is a translation only and is never valid without your original licence. If you think you may need one, obtain it in your home country before travelling to New Jersey, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.

New Jersey operates a largely cashless toll network. The primary system is E-ZPass, an electronic transponder that gives discounted rates. On major routes such as the New Jersey Turnpike, the Garden State Parkway, and the Atlantic City Expressway, most gantries are cashless, meaning no cash lanes exist and vehicles without a transponder are billed by plate at higher Toll-By-Plate rates.

Approximate toll costs for common New Jersey routes (E-ZPass rates for passenger cars):

• New Jersey Turnpike (Philadelphia to New York City, 78 miles): starting at approximately US$0.95, increasing with distance.
• Garden State Parkway (full length, 172 miles): at least US$1.90 for longer distances.
• Atlantic City Expressway (full length, 44 miles): approximately US$5.50.

Note that a 3% toll increase on the New Jersey Turnpike and Garden State Parkway takes effect 1 January 2026.

Your hire vehicle in New Jersey will include a toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where the hire company charges the actual toll plus administrative fees. If you opt out and drive a cashless-only gantry without a personal transponder, the hire company may charge up to 3 times the toll amount, capped at US$5 per toll, in addition to the Toll-By-Plate rate.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your New Jersey hire.

Given that New Jersey has some of the most heavily tolled roads in the United States, including the New Jersey Turnpike, the Garden State Parkway, and the Atlantic City Expressway, this benefit can add up meaningfully, especially on longer trips or if you cross into the New York City area where bridge and tunnel tolls can reach US$15 to US$25 per crossing.

To claim your Tolls Cashback after your New Jersey hire:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period.

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

In New Jersey, the standard minimum age to hire a car without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge at the counter, and most vehicle classes are restricted to drivers aged 25 and older.

Vehicle classes typically restricted to drivers 25 and over in New Jersey include full-size saloons, full-size SUVs, minivans, vans, convertibles, luxury, and premium categories. Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV classes.

Daily young-driver surcharge amounts vary by partner brand in New Jersey:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes.
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes.

If you are aged 21 to 24 and from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget may waive the underage fee. Check your booking confirmation to see if this waiver is shown.

New Jersey enforces some of the strictest distracted driving laws in the United States, and visitors hiring a car in New Jersey should be aware of them before getting on the road.

All handheld mobile phone use is banned statewide, including talking and texting while driving. Fines for a first offence range from US$200 to US$400, which is significantly higher than neighbouring New York (US$50 to US$200 for a first offence). Repeat offences within 10 years escalate faster under New Jersey law.

Other driving rules relevant to renters in New Jersey:

• Speed limits are generally lower than in neighbouring Pennsylvania. Urban motorways in New Jersey are typically posted at 55 mph, compared to 65 mph in Pennsylvania. The New Jersey Turnpike is posted at 65 mph.
• The default speed limit on unposted roads in New Jersey is 50 mph.
• School zones are posted at 25 mph.
• New Jersey does not use automated speed cameras or red-light cameras (a pilot scheme ended in 2014), so enforcement is carried out by officers.
• Road quality on New Jersey highways can be poor, particularly after winter, with significant potholes that can cause tyre and wheel damage.

Using a hands-free device is the safest approach when driving in New Jersey to avoid fines.

When you pick up your hire car in New Jersey, the hire partner will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hire is closed and your bank releases the hold.

Typical security deposit hold amounts in the United States, including New Jersey, are approximately US$300 to US$400 for standard vehicle classes. Premium or specialised vehicles may carry higher holds. The exact amount is set by the hire desk and may vary by location, season, and vehicle class.

Important requirements for the deposit in New Jersey:

• You must present a physical, major credit card with the driver’s name printed on the card, in the main driver’s name. Debit cards, prepaid cards, and virtual cards are not accepted.
• The card must have sufficient available credit to cover the hold plus any expected charges.
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit.

After you return the vehicle in New Jersey, the hire company releases the hold. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined.

If your flight to New Jersey is delayed, hire companies at Newark Liberty International Airport and other New Jersey locations will generally hold your reservation for up to 24 hours from the original scheduled pickup time, as long as you arrive during the counter's operating hours.

Counter hours at EWR vary by partner brand. For example, some brands operate from 5:00 AM to 11:59 PM daily. If your delay pushes your arrival outside operating hours, you may not be able to pick up the vehicle that day.

Steps to take if your flight to New Jersey is delayed:

• If the delay is less than 24 hours, your booking should be held automatically. Confirm you will arrive while the counter is open.
• If the delay exceeds 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible. Changes are not guaranteed but the team will assist where possible.

After-hours returns at EWR are available at designated drop zones in the Hire Car Centre or Building 25. Follow the "Hire Car Return" signs, lock the vehicle, drop the keys in the designated box, and note the return time on your agreement. You remain liable for the vehicle until it is checked in the next business day, so photographing the car at drop-off is strongly recommended.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to hires in New Jersey as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are driving in New Jersey and experience a covered emergency, the travel assistance benefit typically includes:

• Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This coverage does not replace Collision Damage Waiver (CDW)/Loss Damage Waiver (LDW) for damage to the hire vehicle, nor does it cover third-party liability to others (which requires LIS/ALI/SLI).

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Always review your booking confirmation for the exact coverage terms and limits that apply to your New Jersey hire.

When hiring a car in New Jersey, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving in New Jersey. Not all U.S. states require hire companies to include minimum liability cover by default, so it is important to confirm whether your booking includes this protection or whether you need to add it at the counter.

Key points for New Jersey hirers:

• CDW/LDW does not cover tyres, undercarriage, roof, or keys unless a specific add-on is purchased.
• Only drivers named on the hire agreement are covered. Any unlisted driver voids the cover.
• Driving outside permitted areas or in breach of the hire agreement (for example, off-road use or driving under the influence) also voids cover.

Check your Hola Car Rentals booking confirmation to see which protections are already included in your New Jersey rate before deciding what to add at the counter.

Hire cars in New Jersey follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your New Jersey hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge.
• Refuel within approximately 10 miles of the return location (the Hire Car Centre at EWR or your specific New Jersey drop-off point) so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.
• For after-hours returns at Newark, leave the receipt in the key envelope and photograph the full gauge before dropping the keys.

If you return the vehicle below the recorded starting level, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee.

Ask the agent at your New Jersey pickup for the nearest fuel station to the return location, or use a navigation app to find one close to the Hire Car Centre before you return the vehicle.

Yes, you can add an additional driver to your New Jersey hire, either at no cost if your rate includes it or for a daily fee payable at the counter.

Daily additional driver fees in New Jersey vary by partner brand:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes. Additional drivers must be at least 25 years old for these brands.
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes.

Check your Hola Car Rentals booking confirmation before arriving in New Jersey. If it states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost.

Requirements for adding a driver at any New Jersey counter:

• The additional driver must be present at pickup with a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet).
• Both the main driver and the additional driver must sign the hire agreement.
• The additional driver must meet the minimum age requirement for the New Jersey location.

Only drivers listed on the hire agreement are covered by CDW/LDW and liability protections. Never allow an unlisted person to drive the vehicle.

Yes, New Jersey presents several seasonal driving hazards that can affect your hire car experience, particularly if you are not accustomed to the local climate or road conditions.

Winter (December through March) is the most demanding season for drivers in New Jersey:

• Black ice forms quickly on New Jersey highways and bridges, especially overnight and in the early morning.
• Snow and sleet are common, and roads are treated with salt, which can cause corrosion to the vehicle's undercarriage.
• Snowstorms can cause significant delays on the New Jersey Turnpike and Garden State Parkway.

Spring brings its own hazards on New Jersey roads:

• Potholes are widespread after winter, particularly on urban and suburban roads. New Jersey roads are known for severe pothole damage that can affect tyres and wheels.
• Rain increases hydroplaning risk, especially in the first 10 minutes of a shower when oil on the road surface mixes with water. Avoid cruise control in wet conditions.
• Fog is common in low-lying areas; use dipped headlights.

Year-round, New Jersey highways experience heavy congestion, particularly on the Turnpike near Newark and the approaches to New York City, which increases the risk of minor accidents. Allow extra travel time when heading to or from Newark Liberty International Airport.