Van Hire
in New Jersey

Hola Car Rentals is the only premium partner of the top car hire brands operating in New Jersey, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in New Jersey.

No. With Hola Car Rentals, all costs and charges for your booking in New Jersey are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New Jersey charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Most van hire brands at Newark Liberty International Airport (EWR) in New Jersey are accessed through the Rental Car Centre, which is connected to all terminals via the AirTrain. After collecting your bags, follow signs to the AirTrain, board towards the Rental Car Centre station, and proceed to your brand's counter inside the facility.

Some brands operate counters directly inside the terminals. National is on Level 2, Payless on Level 3, and Sixt on Level 1. For late-night arrivals, the AirTrain runs continuously, so you can reach the Rental Car Centre at any hour to collect your van.

A small number of van hire providers, such as Value Van and Car Rental and Simple Van and Car Rental, operate shuttle pickup services from EWR rather than a counter inside the terminal. If your confirmation shows a shuttle pickup, go to the designated shuttle stop outside baggage claim and wait for the branded vehicle. Free shuttle pickup is typically offered for hires of three or more days with these providers.

Always confirm the exact counter location and any shuttle instructions in your booking confirmation before arriving at the airport in New Jersey.

Van hires in New Jersey are available in several configurations depending on the brand and location. The most common van types you will find at Newark Liberty International Airport (EWR) and nearby New Jersey locations include:

• Minivans (typically seating 5 to 7 passengers)
• 12-passenger vans such as the Ford Transit
• 15-passenger vans
• Sprinter vans, including the Mercedes-Benz Sprinter

Availability is concentrated around the EWR area and nearby cities such as Newark, Jersey City, Lyndhurst, and Elizabeth. Van availability is not consistent statewide, so if you need a specific van type in New Jersey, booking in advance is strongly recommended.

Keep in mind that the exact van model is not guaranteed. Hire companies reserve the right to substitute a similar vehicle within the same category if the booked model is unavailable. Your confirmation will show the vehicle category rather than a specific model.

To pick up a van hire in New Jersey, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the van hire counter in New Jersey. Debit and prepaid cards are not accepted for the authorisation hold.

New Jersey operates a mostly cashless toll network, so understanding how tolls work before picking up your van hire is important. The main tolled routes you are likely to use include the New Jersey Turnpike, the Garden State Parkway, and the Atlantic City Expressway, all of which use E-ZPass electronic billing as the primary payment method.

Typical toll costs on these routes (E-ZPass rates) include:

• New Jersey Turnpike: starting at approximately US$0.95, increasing with distance
• Garden State Parkway: at least US$1.90 for the full length
• Atlantic City Expressway: at least US$1.25, up to US$5.50 for the full route
• NYC bridges and tunnels (if crossing into New York): approximately US$15 to US$25 per crossing
• Manhattan Congestion Relief Zone fee: US$8.99 plus taxes per day if driving into most of Manhattan south of 60th Street

Your van hire in New Jersey will include a toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per hire day) or pay per use, where actual tolls plus administrative fees are charged after the hire. If you opt out and drive a cashless toll without a personal transponder, the hire company may charge up to three times the toll amount, with a maximum of US$5 per toll.

Hola Car Rentals includes Tolls Cashback on all bookings, reimbursing up to 5% of your total booking value for tolls paid. Submit your claim within 30 days of returning the van.

Yes, you can hire a van in New Jersey and return it in a different city, subject to availability and a one-way drop-off fee set by the hire partner.

One-way van hires from Newark Liberty International Airport (EWR) in New Jersey to other locations are available through several brands. The drop-off fee varies depending on the route, the hire company, the vehicle class, and the season. For some short-distance routes between nearby cities, no drop-off fee applies, but for longer interstate routes the fee can be significant.

The drop-off fee, if applicable, will be shown under the "To pay at destination" section during the booking process and on your confirmation. This fee cannot be prepaid and is paid directly at the counter when you pick up the van.

Cross-border one-way hires, such as returning a van hired in New Jersey to a location in Canada, may be restricted or require prior authorisation from the hire partner. Always check your confirmation for territory restrictions before driving the van across state or national borders.

Hola Car Rentals includes Tolls Cashback on all van hire bookings, including those in New Jersey. This benefit reimburses up to 5% of your total booking value for tolls you paid during the hire period.

Given that New Jersey has significant toll exposure on routes like the New Jersey Turnpike, the Garden State Parkway, and crossings into New York City, this cashback can meaningfully offset your toll costs.

To claim your Tolls Cashback after returning your van in New Jersey:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your van hire rate; you still pay tolls normally and claim reimbursement afterwards.

The minimum age to hire a van in New Jersey without a young-driver surcharge is 25. Drivers aged 21 to 24 may be able to hire certain vehicle categories but will be charged a daily young-driver surcharge, and most van and minivan categories are restricted to drivers aged 25 and older.

Vans, minivans, and full-size vehicles are among the vehicle classes that hire partners in New Jersey typically restrict to drivers aged 25 and above. If you are under 25 and need a van in New Jersey, contact customer service before booking to confirm whether any options are available for your age group.

The young-driver surcharge amounts vary by brand:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

A valid driver’s licence and a major credit card in the main driver’s name are required regardless of age. Debit and prepaid cards are not accepted for the deposit on any van hire in New Jersey.

When picking up a van hire in New Jersey, the hire partner will place a temporary authorisation hold on your credit card at the counter. For standard vehicles in the United States, this hold is typically US$300 to US$400, but for larger vans or premium vehicle classes the amount may be higher.

The hold is not a charge. It temporarily reduces your available credit and is released after you return the van, provided all hire terms are met. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days after the hire concludes.

Important requirements for the deposit on a van hire in New Jersey:

• The credit card must be a major credit card (Visa, Mastercard, Amex, etc.) with the driver’s name printed on the card
• The card must be in the main driver’s name, not a third party’s
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• You must have sufficient available credit to cover the hold plus any expected charges

Bring a backup credit card in your name in case your primary card is declined. Setting a travel notice with your bank before arriving in New Jersey is also recommended to prevent fraud blocks on the authorisation.

Most Hola Car Rentals bookings, including van hires in New Jersey, include travel assistance provided by Terrawind Global Protection. This benefit is especially useful if you experience a medical emergency or other covered incident while driving on New Jersey highways or travelling between destinations.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This cover applies only to travellers who are not residents of the United States or Canada. US and Canadian residents do not qualify for this benefit. It also does not cover damage to the van itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always review the exact terms and coverage limits shown on your booking confirmation.

The insurance included in your van hire booking in New Jersey depends on the rate plan you selected. Hola Car Rentals offers All Inclusive and All Inclusive+ rate plans for hires in the United States, each with different levels of protection.

Common coverages that may be included are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the van from a collision or covered incident, subject to any applicable excess
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the van in New Jersey

CDW and LDW do not cover damage to other vehicles or injuries to third parties. LIS/ALI/SLI does not cover damage to the van itself. These two coverages work together and are typically both needed for comprehensive protection.

Common exclusions include prohibited use such as driving off-road, driving under the influence, or using the van for commercial or rideshare purposes. Tyres, the undercarriage, and the roof are often excluded unless a specific add-on is purchased.

Always review your booking confirmation to confirm exactly which coverages are included in your New Jersey van hire rate before arriving at the counter.

Van hires in New Jersey follow a Full-to-Full fuel policy by default. You receive the van with a full tank and must return it full to avoid fuel charges.

To avoid extra fees on your New Jersey van hire:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the van below the recorded starting level, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee.

For after-hours returns at Newark Liberty International Airport or other New Jersey locations, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as evidence. The Rental Car Centre at EWR is accessible via AirTrain at any hour, making after-hours van returns straightforward.

Yes, you can add an additional driver to your van hire in New Jersey, either at no cost if your rate includes it or for a daily fee paid at the counter.

Check your booking confirmation for the line "Additional driver free of charge" to see if the first extra driver is already included. If it is not included, the fees per hire day in New Jersey are:

• Avis, Budget, and Payless: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the counter when you pick up the van in New Jersey. They must bring their valid driver’s licence and, if required, an International Driving Permit. Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the hire agreement are covered by the van’s insurance protections such as CDW/LDW and LIS/ALI/SLI. If someone drives the van in New Jersey without being named on the contract, coverage may be void and additional charges may apply.

Yes, after-hours van returns are possible in New Jersey, particularly at Newark Liberty International Airport (EWR), though the process depends on your hire brand.

For van hires returned to the EWR Rental Car Centre, the AirTrain runs continuously, so you can reach the facility at any time of night. Some providers, such as Sprinter Hires near EWR, offer 24-hour pickup and drop-off with keys collected after online check-in and no on-site attendant required. Your confirmation email will include the specific drop-off address and instructions.

General steps for an after-hours van return in New Jersey:

• Refuel the van before arriving at the return location to comply with the Full-to-Full fuel policy
• Take a photo of the dashboard showing the fuel gauge and odometer
• Place the keys in the designated key drop box at the return location
• Keep your fuel receipt and any paperwork in case charges are disputed later

Be aware that when you drop the van after hours, a staff member will inspect it the following morning. You remain responsible for the vehicle until the hire company formally closes the contract. If any damage is noted at inspection, you may be contacted after the return. Keeping photos of the van's condition at drop-off protects you in those situations.