Enterprise Car Hire in New Jersey

Hola Car Rentals is the only premium partner of the top car hire brands operating in New Jersey, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in New Jersey.

No. With Hola Car Rentals, all costs and charges for your booking in New Jersey are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New Jersey charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Newark Liberty International Airport (EWR) in New Jersey, the Enterprise counter is located on the second floor of the Rental Car Centre inside the Parking A Garage.

• From Terminal A: walk across the sky bridge from the Level 2 Mezzanine (approximately 7 minutes, 0.1 miles) directly to the Rental Car Centre, then turn right to reach the Enterprise counter on Level 2.
• From Terminals B or C: take the AirTrain to the P2 station, take the escalator down, then walk up to Level 2 and turn right to find the Enterprise counter.

For vehicle return in New Jersey, drive to 25 Newark Airport, Building 25, following signs for Rental Car Returns and then Enterprise. After hours, park in the designated area, remove your belongings, lock the car, and drop the keys in the drop box at the front of the return booth.

To pick up your Enterprise hire car in New Jersey, you must present the following physical documents at the counter:

• A valid, original driver's licence in the main driver's name. If your licence is not in English or uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) alongside your original licence.
• A major credit card with the driver's name printed on the card, in the main driver's name, for the authorisation hold. Debit and prepaid cards are not accepted.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

All documents must be physical originals. Digital copies are not accepted at the Enterprise counter in New Jersey. The IDP is a translation only and must always be carried together with your original licence, never as a standalone document.

Yes, Enterprise in New Jersey applies a young driver surcharge for renters between the ages of 21 and 24. Drivers under 25 are charged an additional daily fee of US$15 per day plus applicable taxes, paid at the counter at the time of pickup.

New Jersey follows the standard U.S. policy: the minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 may hire but will pay the underage fee and are restricted from certain vehicle classes, including full-size, SUV, luxury, premium, minivan, and convertible categories. Economy, compact, and intermediate vehicles are typically available to younger renters.

Note that New Jersey is not one of the states (such as New York or Michigan) where hire companies are legally required to hire to drivers aged 18 and older. Always confirm the exact surcharge amount and available vehicle classes on your booking confirmation before arriving at the Enterprise counter in New Jersey.

New Jersey has an extensive toll network, and nearly all toll collection is cashless. When you hire from Enterprise in New Jersey, your vehicle will include an electronic toll device compatible with the E-ZPass system used on major routes such as the New Jersey Turnpike, the Garden State Parkway, and the Atlantic City Expressway.

At the Enterprise counter in New Jersey, you have two options:

• Unlimited toll package: typically US$11 to US$26 per hire day, covering all toll usage during your hire period.
• Pay per use: if you decline the package, Enterprise will charge you the actual toll amounts plus daily or administrative processing fees after the hire ends. Toll-By-Plate rates are higher than E-ZPass rates.

Approximate toll costs on common New Jersey routes include:

• New Jersey Turnpike (full length, Philadelphia to New York City): starting at US$0.95, increasing with distance.
• Garden State Parkway (full length): at least US$1.90.
• Atlantic City Expressway (full length): approximately US$5.50.
• NYC bridges and tunnels (each crossing): approximately US$15 to US$25 or more.

If you plan to use your own E-ZPass transponder, inform the Enterprise agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

When hiring from Enterprise in New Jersey, several state-specific fees and taxes are added on top of the base rate:

• Domestic Security Fee: New Jersey charges US$5 per hire day, applied to all motor vehicle hire companies including Enterprise. This fee applies only to the first 28 days of a hire agreement with the same renter, up to a maximum of US$140.
• New Jersey sales tax: standard state sales tax applies to hire payments. However, if you pick up your Enterprise vehicle at a location within a New Jersey Urban Enterprise Zone (UEZ), a reduced sales tax rate of 3.3125% applies instead of the standard rate.
• Airport concession fees: hires picked up at airport locations such as Newark Liberty International (EWR) or Atlantic City International (ACY) typically include additional airport concession recovery fees.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Enterprise counter in New Jersey. Review the confirmation carefully before pickup to avoid surprises.

Yes, all bookings made through Hola Car Rentals, including Enterprise hires in New Jersey, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Given that New Jersey has one of the most active toll networks in the United States, including the New Jersey Turnpike, Garden State Parkway, Atlantic City Expressway, and NYC bridges and tunnels, this benefit can add up quickly, especially if you are crossing into New York City.

To claim your cashback after returning your Enterprise vehicle in New Jersey:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from Enterprise, and a toll receipt or statement showing charges paid during the hire period.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When you pick up your Enterprise hire car in New Jersey, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge but reduces your available credit until it is released after you return the vehicle.

For standard vehicles hired in the United States, including New Jersey, typical holds range from approximately US$300 to US$400. Premium or speciality vehicle classes may require a higher hold. The exact amount is set by Enterprise at the time of pickup.

Important requirements for the deposit in New Jersey:

• You must present a physical, major credit card with the driver's name printed on the card, in the main driver's name. Debit cards, prepaid cards, and virtual cards are not accepted.
• Your card must have sufficient available credit to cover the hold plus any expected charges.
• Notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious.

After you return the Enterprise vehicle in New Jersey, the hold is released. Your bank or card issuer controls when the credit becomes available again, which can take up to 15 business days.

It depends on the rate you selected. Some Hola Car Rentals rates include one additional driver at no extra cost. If your booking confirmation explicitly states that an additional driver is included, Enterprise in New Jersey will add that driver at no charge at the counter.

If the additional driver is not included in your rate, Enterprise in New Jersey charges US$15 per day plus applicable taxes for each extra driver added to the agreement.

Requirements for adding an additional driver at the Enterprise counter in New Jersey:

• The additional driver must be physically present at pickup with a valid driver's licence.
• If their licence uses a non-Latin alphabet, they must also carry an International Driving Permit.
• They must meet the minimum age requirements. Drivers aged 21 to 24 may be subject to a young driver surcharge.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the Enterprise hire agreement in New Jersey are covered by the vehicle's protections. Never allow an unlisted person to drive the car.

Enterprise in New Jersey uses a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your New Jersey Enterprise hire:

• At pickup, verify the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge.
• Refuel within approximately 10 miles of the return location before dropping off the vehicle. Keep your fuel receipt showing the date, time, and station address.
• For after-hours returns at Newark Liberty International Airport (EWR), leave the receipt in the return envelope and keep a photo of the full gauge as evidence.

If you return the Enterprise vehicle in New Jersey with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Yes, if you drive your Enterprise hire car from New Jersey into Manhattan south of and including 60th Street, a daily Congestion Relief Zone fee of US$8.99 plus taxes applies. This fee is charged by Enterprise and covers entry into the designated congestion zone in New York City, which borders New Jersey via the Hudson River crossings.

Key details about the congestion fee for New Jersey Enterprise renters:

• The zone covers most of Manhattan south of 60th Street, down to the southern tip of the island.
• Cameras automatically detect vehicles entering the area. There are no traditional toll booths.
• You can travel on the FDR Drive or the West Side Highway (Route 9A) without being charged, as long as you do not exit onto local streets within the zone.
• The fee is charged per day, regardless of how many times you enter the zone that day.

This charge is separate from bridge and tunnel tolls, which can add another US$15 to US$25 or more per crossing. If you are hiring from Enterprise in New Jersey and plan to drive into Manhattan frequently, factor both the congestion fee and bridge or tunnel tolls into your budget.

When hiring from Enterprise in New Jersey, two main types of coverage are relevant:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): this reduces your financial liability for damage to the Enterprise hire vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation shows zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): this covers bodily injury and property damage you may cause to others while driving the Enterprise vehicle in New Jersey. Some U.S. states require hire companies to include state-minimum liability, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary coverage of up to US$300,000 to your hire.

Coverage applies only to drivers listed on the Enterprise hire agreement in New Jersey. Adding all drivers to the contract at pickup is essential. Prohibited uses such as driving under the influence, off-road use, or unauthorised drivers will void coverage regardless of what is included in your rate.

Yes, most bookings made through Hola Car Rentals, including Enterprise hires in New Jersey, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible renters driving in New Jersey, the coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you need assistance while driving your Enterprise hire in New Jersey, for example after an accident on the New Jersey Turnpike or Garden State Parkway, contact the Terrawind assistance line 24 hours a day:

• Phone: +1 888 980 9992 (toll-free or collect)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation ready when you call. Always check your booking confirmation for the exact coverage terms and limits that apply to your Enterprise hire in New Jersey.

Yes, you can cancel your Enterprise hire in New Jersey, but the refund eligibility depends on when you cancel relative to your pickup date.

Enterprise, along with Alamo and National, follows a specific cancellation policy through Hola Car Rentals:

• Cancellations made more than 48 hours before the scheduled pickup time in New Jersey are typically eligible for a full refund.
• Cancellations made within 48 hours of the pickup time may be subject to a cancellation penalty or may not be refundable, depending on the rate selected.

To cancel your Enterprise booking in New Jersey, use the Manage Booking option in your confirmation email or contact Hola Car Rentals support directly. Always cancel as early as possible to maximise your refund eligibility.

Refund processing times vary depending on your payment method and bank. Once the cancellation is confirmed, allow several business days for the refund to appear on your statement. If you prepaid your Enterprise hire in New Jersey, the refund is issued to the original payment method used at the time of booking.