VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Enterprise in Atlantic City include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Atlantic City, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Atlantic City.
Will I face unexpected charges at the Enterprise counter in Atlantic City when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Atlantic City are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Atlantic City charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Enterprise counter at Atlantic City International Airport?
The Enterprise counter at Atlantic City International Airport (ACY) is located inside the main terminal building, with no shuttle required. After collecting your baggage, follow the overhead signs for Ground Transportation and Hire Cars. The Enterprise desk is positioned right inside the terminal, and once you complete your paperwork, staff will direct you to the adjacent parking garage where your vehicle is waiting. The walk between the counter and the garage is short and sheltered.
The Enterprise location at Atlantic City airport operates daily from 9:30 AM to 11:30 PM. The address is 101 Atlantic City International Airport, Egg Harbor Township, NJ 08234.
If you need a pickup outside airport hours or prefer an off-airport option, Enterprise also has a location at 615 Black Horse Pike in Pleasantville, which serves the broader Atlantic City area.
What documents do I need to pick up my Enterprise hire car in Atlantic City?
To collect your Enterprise hire car in Atlantic City, you must bring the following physical documents to the counter:
- A valid, original driver’s licence in the main driver’s name
- A major credit card with the driver’s name printed on the card, for the authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.
All documents must be physical originals. Digital copies on a phone or tablet are not accepted at the Enterprise counter in Atlantic City.
Is a credit card required to hire from Enterprise in Atlantic City?
Yes, a major credit card in the main driver’s name with the driver’s name printed on the card is required to hire from Enterprise in Atlantic City.
At pickup, Enterprise will place a temporary authorisation hold on your card, typically around US$300 to US$400 for standard vehicles in the United States. This hold reduces your available credit until it is released after you return the car, which can take up to 15 business days depending on your bank.
- Debit cards and prepaid cards are not accepted for the security deposit
- Virtual or digital-only card numbers are not accepted at the counter
- The card must be physically present and in the main driver’s name
Even if you prepaid your booking, you must still present a physical credit card at the Enterprise counter in Atlantic City. Bringing a backup credit card is recommended in case your primary card is declined.
How do tolls work when hiring from Enterprise in Atlantic City?
New Jersey uses the E-ZPass electronic toll system, and most toll roads near Atlantic City are cashless or have very limited cash lanes. When you hire from Enterprise in Atlantic City, your vehicle will include a toll device by default.
At the Enterprise counter in Atlantic City, you will typically have two options:
- Unlimited toll package: approximately US$11 to US$25 per hire day, covering all toll usage during your hire
- Pay per use: the actual toll amount plus daily or administrative processing fees charged after your hire ends
Common toll routes from Atlantic City include:
- Atlantic City Expressway to Philadelphia (44 miles): minimum US$1.25, full length US$5.50
- Garden State Parkway: tolls starting at US$1.90, with a 3% increase effective 1 January 2026
- New Jersey Turnpike: tolls starting at US$0.95, also increasing 3% from 1 January 2026
If you opt out of the Enterprise toll programme and drive through a cashless gantry without your own transponder, you may be billed via Toll-By-Plate at higher rates, plus hire company fees of up to 3 times the toll amount, capped at US$5 per toll. Toll charges can appear on your card days or even weeks after you return the vehicle.
Can I add an additional driver to my Enterprise hire in Atlantic City?
Yes, you can add an additional driver to your Enterprise hire in Atlantic City, either included in your rate or for a fee paid at the counter.
For Enterprise in Atlantic City, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see whether an additional driver is already included at no extra charge.
Requirements for adding an additional driver at the Enterprise counter in Atlantic City:
- The additional driver must be physically present at pickup
- They must present a valid driver’s licence and any required ID
- If their licence uses a non-Latin alphabet, an International Driving Permit is also required
- They must meet the minimum age requirements for the hire location
- Both the main driver and the additional driver must sign the hire agreement
Only drivers listed on the hire agreement are covered by the vehicle’s protections. Anyone who drives the Enterprise car in Atlantic City without being named on the contract may void cover and result in additional charges.
Does Hola Car Rentals offer toll cashback for Enterprise hires in Atlantic City?
Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Enterprise hire in Atlantic City.
Given that the Atlantic City area involves cashless toll roads including the Atlantic City Expressway, the Garden State Parkway, and the New Jersey Turnpike, toll costs can add up quickly, especially if you travel towards Philadelphia or New York.
To claim your Tolls Cashback after your Enterprise hire in Atlantic City:
- Email [email protected] within 30 days of returning the vehicle
- Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
- Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid
The refund is issued to the original payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
What is the minimum age to hire from Enterprise in Atlantic City?
The minimum age to hire from Enterprise in Atlantic City without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee of US$15 per day plus taxes at the Enterprise counter in Atlantic City.
Additional restrictions apply for drivers under 25:
- Many vehicle classes are restricted to renters aged 25 and older, including full-size, SUV, premium, luxury, minivan, and convertible categories
- Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate vehicle classes
New Jersey does not have a state law requiring hires to drivers under 21, so the Enterprise minimum age in Atlantic City follows the standard company policy of 21 as the minimum, with surcharges applying up to age 24.
If you are between 21 and 24, Budget for the daily surcharge and confirm your chosen vehicle class is available for your age group before completing your booking.
Can I pick up my Enterprise car in Atlantic City and return it to a different city?
Yes, one-way hires are available through Enterprise in Atlantic City, but a drop-off fee may apply depending on your return location.
Common patterns for one-way hires from Atlantic City:
- Returning to another city in New Jersey or a neighbouring state typically incurs a drop-off fee that varies by distance and vehicle class
- Cross-country or remote drop-off locations may carry higher fees or may not be permitted
- Some short-distance routes between nearby airports or cities may have no drop-off fee at all
When booking your Enterprise hire from Atlantic City, the drop-off fee will be shown on the rate details page under the section labelled as payable at destination. This fee cannot be prepaid and is separate from your base hire rate.
If you change your return location after booking, the hire will be re-priced and the drop-off fee may increase. Always confirm the fee shown on your booking confirmation matches what the Enterprise counter presents at pickup in Atlantic City.
What travel assistance is included with my Enterprise booking in Atlantic City?
Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to your Enterprise hire in Atlantic City as well. However, this benefit does not apply to residents of the United States or Canada.
For eligible renters, the travel assistance coverage typically includes:
- Medical cover for up to 5 passengers during the trip
- Legal assistance in the event of a road accident
- Compensation for baggage lost by the airline
- Flight cancellation insurance
If you experience a medical emergency or accident while driving your Enterprise hire in Atlantic City or on nearby highways such as the Atlantic City Expressway or Garden State Parkway, contact the Terrawind assistance line available 24 hours a day:
- Phone: +1 888 980 9992 (toll-free)
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your Hola Car Rentals confirmation number ready when you call. Review your booking confirmation for the exact coverage limits and conditions that apply to your reservation.
What insurance coverage is included in my Enterprise hire in Atlantic City?
The insurance cover included in your Enterprise hire in Atlantic City depends on the rate plan you selected when booking through Hola Car Rentals.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire vehicle caused by a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage to other vehicles or injuries to third parties.
Third-party liability cover (LIS or SLI) protects you against bodily injury and property damage you may cause to others while driving the Enterprise car in Atlantic City. In New Jersey, state-minimum liability is not automatically guaranteed for all hire situations, so reviewing whether your rate includes supplementary liability is important.
Common exclusions to be aware of:
- Tires, wheels, undercarriage, and roof damage are often excluded
- Cover is void if an unlisted driver operates the vehicle
- Prohibited use such as off-road driving or driving under the influence voids cover
Check your booking confirmation for the exact protections, deductibles, and limits included in your Enterprise hire in Atlantic City before you arrive at the counter.
What is the fuel policy for Enterprise hires in Atlantic City?
Enterprise hires in Atlantic City follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
To avoid fuel fees at the end of your Enterprise hire in Atlantic City:
- Confirm the starting fuel level is recorded as full on the hire agreement at pickup
- Take a photo of the dashboard showing the fuel gauge and odometer
- Refuel within approximately 10 miles of the return location before dropping off the car
- Keep your final fuel receipt as proof in case of any dispute
If you return the Enterprise vehicle in Atlantic City with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.
For after-hours returns, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone. The Atlantic City Expressway and surrounding roads have multiple fuel stations, so refuelling before returning to the airport or off-airport location is straightforward.
Are there any driving rules in Atlantic City I should know before picking up my Enterprise car?
Yes, there are a few local driving characteristics in Atlantic City worth knowing before you collect your Enterprise hire.
Atlantic City uses an unusual one-way street system in parts of the city. The Atlantic City Expressway terminates at a traffic light where it splits into a one-way pair: Missouri Avenue runs eastbound and Arkansas Avenue runs westbound. First-time visitors can find this layout confusing, so reviewing a map before driving into the city centre is helpful.
New Jersey toll roads near Atlantic City are predominantly cashless. The Atlantic City Expressway, Garden State Parkway, and New Jersey Turnpike all use E-ZPass or Toll-By-Plate billing. There are no cash lanes on many sections, so make sure your Enterprise hire's toll device is properly set up before you drive onto these roads.
New Jersey does not have congestion charges, emissions zones, or city-centre driving fees comparable to systems found in other countries, so there are no additional daily urban driving fees to Budget for beyond standard tolls.
Major events such as the Atlantic City Marathon can cause significant road closures across multiple corridors. If your Enterprise hire period coincides with a large event, allow extra time when navigating in and out of the city.
What happens if my Enterprise hire in Atlantic City is returned late?
If you return your Enterprise hire in Atlantic City after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. If you exceed the grace period, Enterprise may charge for additional hours or a full extra day, plus a potential late fee.
To avoid late return charges on your Enterprise hire in Atlantic City:
- Plan your return time to account for refuelling near the airport or return location
- Factor in any road closures or event-related traffic that may affect travel time in Atlantic City
- If you need more time, contact Enterprise directly to request an extension before your scheduled return time
If you need to extend your hire while already on the road, you can request additional days through your booking. Note that extending changes the rate and availability cannot be guaranteed.
The Enterprise counter at Atlantic City International Airport operates until 11:30 PM daily. If you anticipate returning after closing time, confirm after-hours return procedures with the Enterprise location in Atlantic City at pickup so you understand key drop instructions and any liability that applies until the vehicle is formally checked in.
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