Car Hire
in Gander

Hola Car Rentals is a premium partner of the leading car hire companies in Gander, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Gander.

No. With Hola Car Rentals, all costs and charges for your booking in Gander are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Gander charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Rental car counters at Gander International Airport (YQX) are located inside the terminal building at 1000 James Boulevard, so no shuttle is needed after you land in Gander.

Multiple partner brands operate from this address, including Avis, Budget, and National. After collecting your baggage, proceed to the baggage claim area in the main terminal, where Enterprise representatives will hand you your keys and hire agreement. Vehicles are parked within walking distance of the terminal.

If you prefer a centre Gander location, Budget also operates a separate counter at 15 Roe Avenue (Gander Centre, code GN2), and Hertz is at 460 James Boulevard. Keep in mind that centre locations are roughly 10 to 15 minutes from the airport, so the on-airport counters at 1000 James Boulevard are the most convenient option for arriving passengers.

Allow 15 to 30 minutes from baggage claim to driving away, assuming normal counter processing times.

Counter hours at Gander International Airport (YQX) are limited, so planning your arrival time carefully is important when hiring a car in Gander.

Typical operating hours for airport counters in Gander are:

• Avis: Monday to Friday 8:00 AM to 5:00 PM, Saturday and Sunday 12:00 PM to 5:00 PM
• Budget and similar partners follow comparable schedules
• The centre Gander Budget location at 15 Roe Avenue operates Monday to Thursday 9:00 AM to 5:00 PM, Friday 8:00 AM to 5:00 PM, and Saturday to Sunday 12:00 PM to 5:00 PM

None of the Gander locations offer 24-hour staffed service. If your flight arrives outside these windows, Avis at Gander Airport provides an after-hours key drop box so you can return the vehicle by parking, locking it, and depositing the keys and contract in the box.

For after-hours collection, contact your hire partner in advance to confirm whether arrangements can be made. Hire companies will generally hold your booking for up to 24 hours if your flight is delayed, provided the delay falls within service hours on arrival.

No, there are no toll roads in Gander or anywhere in Newfoundland and Labrador.

The province does not operate any toll booths, electronic toll systems, or cashless toll roads. This means routes commonly used by renters in Gander, including the Trans-Canada Highway, are completely free to drive with no toll charges of any kind.

Because there are no tolls in Newfoundland, you will not need a transponder, a toll pass programme, or any toll-related add-on from the hire counter in Gander. hire company toll programmes such as e-Toll or TollPass are designed for regions that have toll infrastructure and are simply not applicable here.

There are also no congestion charges or emissions zone fees in Gander or elsewhere in the province.

Yes, Tolls Cashback is included with every booking, even when hiring in Gander where Newfoundland and Labrador has no toll roads.

If you drive beyond Newfoundland during your hire and encounter tolls in another province or region, the Tolls Cashback benefit lets you claim up to 5% of your total booking value back for tolls paid during the hire period.

To claim after returning your Gander hire:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To collect your hire car in Gander, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence (original physical copy, not digital)
• A major credit card in the main driver’s name, with the driver’s name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets if you are visiting from outside Canada

If your driver’s licence is not in English or French and uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory in Gander and across Canada. If your licence uses Latin characters but is not in English or French, an IDP is strongly recommended.

The IDP is a translation document only and must be carried alongside your original licence. It is not accepted on its own. Obtain your IDP in your home country before travelling to Gander, as it cannot be issued abroad.

Debit cards and prepaid cards are not accepted for the security deposit hold at Gander hire counters.

It depends on the language and alphabet of your home country driver’s licence when hiring in Gander.

For hires in Gander and across Canada:

• If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is mandatory
• If your licence is in a Latin-alphabet language other than English or French, an IDP is strongly recommended
• If your licence is in English or French, an IDP is generally not required

The IDP is a translation booklet only. It must be carried together with your original physical driver’s licence at all times while driving in Gander. It is not a standalone document and will not be accepted without the original licence.

You must obtain your IDP in your home country before travelling to Gander. It cannot be issued once you have arrived in Canada. Organisations such as your National automobile association typically issue IDPs.

Yes, a major credit card in the main driver’s name is required at every hire counter in Gander.

The credit card is used to place a temporary security hold on your account at pickup. For hires in Canada, including Gander, this hold is typically in the range of GBP 300 to GBP 500, though some locations may authorise up to approximately GBP 750 depending on the vehicle class and hire company.

Important points to keep in mind for your Gander collection:

• The card must be a major credit card (Visa, Mastercard, Amex) with a line of credit, not a debit or prepaid card
• The driver’s name must be printed on the physical card
• You must present the physical card at the counter; virtual cards and digital wallets are not accepted for the deposit
• Even if you prepaid your booking online, you still need to present a physical credit card at the Gander counter

The hold is released after you return the vehicle. Your bank controls how quickly the funds become available again, which can take up to 15 business days.

Hires in Gander follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup in Gander, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your car in Gander:

• Refuel within approximately 10 miles or 15 kilometres of the return location so the gauge does not drop before you arrive
• Keep your fuel receipt showing the date, time, and station address
• Take a photo of the full gauge at the pump as evidence
• For after-hours returns at Gander Airport, leave the receipt in the key drop envelope and keep a copy for yourself

If you return the vehicle below the recorded starting level, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus an administrative service fee. Returning the tank full is always the most cost-effective option.

Yes, when you hire a car in Gander, provincial law in Newfoundland and Labrador requires every hire vehicle to carry third-party liability cover, and this statutory liability is included by default with your booking.

This means you are covered for bodily injury and property damage you may cause to other people while driving in Gander and throughout the province. You can also purchase supplementary liability cover (LIS/ALI/SLI) for higher limits if you want additional protection beyond the provincial minimum.

Keep in mind what third-party liability does not cover:

• Damage to the hire vehicle itself, which requires CDW/LDW
• Your own injuries, which require Personal Accident Insurance (PAI)
• Your personal belongings, which require Personal Effects Cover (PEC)

Cover applies only to drivers named on the hire agreement. If someone drives the Gander hire who is not listed on the contract, cover may be void. Always add every driver at the counter before leaving the lot.

Yes, you can add an additional driver to your Gander hire, either as an included benefit or for a fee paid at the counter, depending on your rate.

Check your booking confirmation before arriving in Gander. If it states "Additional driver free of charge," the first extra driver is covered at no cost. If it is not included, daily fees apply at the Gander counter:

• Avis and Budget: approximately US$13 per hire day, capped at US$65
• Hertz: approximately US$13.50 per hire day, capped at US$189
• Alamo, National, and Enterprise: approximately US$15 per day

The additional driver must be present at the Gander collection point with their own valid driver’s licence and any required IDP. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the vehicle without being listed on the contract is not covered by the hire protections, including CDW/LDW.

For Avis and Budget locations in Gander, the additional driver must be at least 25 years old at the time of collection.

Yes, one-way hires are possible when collecting in Gander, but a drop-off fee may apply depending on your return location and the hire partner.

When searching for a Gander hire with a different return city, the booking process will show any applicable drop-off fee under the "To pay at destination" section on the details page. This fee is set by the hire partner and varies based on the route, distance, vehicle class, and season.

General patterns for one-way hires from Gander:

• Returning to another city within Newfoundland and Labrador may or may not carry a fee depending on the partner and route
• Long-distance or cross-provincial one-ways typically carry a drop-off fee
• Cross-border one-ways between Canada and the United States may be restricted or carry higher fees

The drop-off fee cannot be pre-paid and is not covered by No Extra Charges© unless it was not disclosed during booking. If the fee shown at the Gander counter differs from your confirmation, keep all paperwork and contact support after the hire ends.

Most bookings include travel assistance cover through Terrawind Global Protection, which can be especially useful if you experience a medical emergency or incident while driving in Gander or the surrounding region of Newfoundland and Labrador.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This cover is designed for travellers hiring abroad. Please note that Canadian and US residents do not qualify for this benefit.

If you need assistance while in Gander or on the road in Newfoundland, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact cover terms and limits that apply to your Gander hire.

After-hours vehicle returns are available at select locations at Gander International Airport (YQX). Avis at the airport provides a key drop box for returns outside staffed counter hours.

To complete an after-hours return at Gander Airport:

• Drive to the designated return area at 1000 James Boulevard
• Park and lock the vehicle
• Place your keys and hire contract in the key drop box provided at the Avis location
• Keep a photo of the full fuel gauge and the vehicle's condition before leaving
• If you have a fuel receipt, leave a copy in the envelope and keep the original for your records

Be aware that when you return a vehicle after hours in Gander, the hire company will inspect the car the next business day. Any damage noted at that inspection may be attributed to your hire period, so documenting the vehicle's condition with photos at the time of return is strongly recommended.

The standard grace period for returns is typically 30 minutes beyond your agreed return time. Returns beyond that window may result in additional hourly or daily charges. Confirm the exact grace period on your hire agreement before your Gander trip ends.