SUV Hire
in Gander

Hola Car Rentals is a premium partner of the leading car hire companies in Gander, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Gander.

No. With Hola Car Rentals, all costs and charges for your booking in Gander are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Gander charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your SUV hire counter at Gander International Airport (YQX) is located inside the main terminal at 1000 James Blvd, Gander, NL, A1V 1W7. No shuttle is required. After collecting your baggage, proceed directly to the hire counter in the baggage claim area, where brands such as Enterprise, Budget, Avis, and National operate. The vehicles are within walking distance of the counter, so you can expect to be on the road within roughly 15 to 30 minutes of landing under normal conditions.

If you booked a downtown Gander SUV hire instead, Budget operates at 15 Roe Ave and Hertz at 460 James Blvd. Those locations require you to arrange your own transport from the airport, as they are not inside the terminal.

Counter hours at the airport vary by brand. As a general guide, Avis at YQX is open Monday to Friday 8:00 AM to 5:00 PM and Saturday to Sunday 12:00 PM to 5:00 PM, with a 24-hour key drop box available for after-hours returns. Budget at YQX is typically open Monday to Friday 9:00 AM to 5:00 PM and Saturday to Sunday 12:00 PM to 5:00 PM. Always confirm hours on your booking confirmation before you travel.

No, there are no toll roads anywhere in Newfoundland and Labrador, including in and around Gander. Driving your SUV hire on routes such as the Trans-Canada Highway through Gander costs nothing in tolls. There are no toll booths, no electronic transponders, no cashless toll systems, and no congestion or emissions zone charges in the province.

Because no tolls apply locally, you do not need to enrol in any hire company toll programme (such as Budget e-Toll or Avis E-Toll) for driving in or around Gander. Those programmes are designed for regions where tolls exist and are simply not relevant here.

If your trip takes you beyond Newfoundland and Labrador to other parts of Canada where tolls do apply, standard toll billing rules for your SUV hire would then come into effect. In that case, your hire vehicle may include an electronic toll device, and you would have the option at the counter to purchase an unlimited toll package or pay per use plus administrative fees.

To collect your SUV hire in Gander, bring the following physical documents to the counter:

• Your original, unexpired driver’s licence with a photo. Digital licences are not accepted.
• A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the authorisation hold.
• A valid passport or government-issued photo ID (recommended for international visitors).
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from outside Canada.

If your driver’s licence is not in English or French and uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is required alongside your original licence. For licences in other languages that do use Latin letters, an IDP is recommended but not strictly mandatory. The IDP is a translation only and cannot be used without your original licence.

All documents must be physical originals. Name mismatches between your licence, passport, and credit card are a common reason for problems at the Gander SUV hire counter, so make sure all names match before you travel.

Yes, Tolls Cashback is included with every SUV hire booked through Hola Car Rentals, and it applies even in Gander where there are no local tolls. If your Gander SUV hire takes you to other parts of Canada where toll roads exist, you can claim back up to 5% of your total booking value for tolls you paid during the hire period.

To claim your cashback after returning your SUV in Gander or elsewhere:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}.
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for the booking.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received more than 30 days after vehicle return are not accepted. Note that Tolls Cashback covers toll charges only, not fines, parking tickets, or administrative fees.

Yes, a major credit card in the main driver’s name is required to hire an SUV in Gander. The card must be a physical card with the driver’s name printed on it. Debit cards, prepaid cards, virtual cards, and digital wallets are not accepted for the authorisation hold.

At the Gander SUV hire counter, the partner brand will place a temporary authorisation hold on your card. For Canada, typical holds range from GBP 300 to GBP 500, though some locations may require up to GBP 750 for larger vehicles such as SUVs. This hold reduces your available credit until your bank releases it after the hire ends, which can take up to 15 business days.

A few important tips to avoid problems at the Gander counter:

• Make sure your card has enough available credit to cover both the hold and any expected charges.
• Notify your bank of your travel plans to prevent fraud blocks on an in-person authorisation in Canada.
• Bring a backup credit card in your own name in case your primary card is declined.

Even if you prepaid your SUV hire online, you must still present a physical credit card at the Gander pickup counter for the deposit hold.

An International Driving Permit (IDP) is recommended but not strictly required for most visitors hiring an SUV in Gander, as long as your home country driver’s licence is valid, unexpired, and includes a photo.

However, an IDP is required if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. In that case, you must carry both your original licence and the IDP together at the Gander SUV hire counter. The IDP is a translation document only and cannot be used as a standalone licence.

A few additional points to keep in mind:

• You cannot hire solely with an IDP. Your original licence must always be presented alongside it.
• Some Gander hire brands may also ask for a passport as supplementary ID, particularly for visitors from outside Canada.
• Obtain your IDP in your home country before travelling. It cannot be issued abroad.
• All documents presented at the counter must be physical originals. Digital copies are not accepted.

If you are unsure whether your licence qualifies, check your booking confirmation for any specific requirements noted by the partner brand operating your Gander SUV hire.

Yes, you can add an additional driver to your SUV hire in Gander, either as part of your rate or for a fee paid at the counter. Check your booking confirmation first: if it states "Additional driver free of charge," the first extra driver is already included at no cost.

If an additional driver is not included in your Gander SUV hire rate, the daily fees by brand are approximately:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 (plus taxes).
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 (plus taxes).
• Alamo, National, and Enterprise: US$15 per day (plus taxes).

The additional driver must be present at the Gander counter at pickup with their own valid driver’s licence and any required IDP. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the SUV but is not listed on the agreement will not be covered by the hire protections, including CDW/LDW.

For Avis, Budget, and Payless, the additional driver must be at least 25 years old at the time of pickup in Gander.

Most SUV hire bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection. This can be especially useful in Gander and across Newfoundland and Labrador, where distances between towns can be significant and medical facilities may be further away than in larger urban centres.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001 or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of Canada and the United States do not qualify for this coverage. Always review your specific booking confirmation for the exact terms, limits, and exclusions that apply to your Gander SUV hire.

SUV hires in Gander follow a Full-to-Full fuel policy. You receive the SUV with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage of your Gander SUV hire:

• At pickup: check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During the hire: use the correct fuel type as shown in the vehicle. Keep any fuel receipts in case of a dispute.
• Before return: refuel within approximately 15 km of the return location in Gander so the gauge does not drop before you arrive. Keep the final receipt showing the date, time, and station address.

If you return the SUV in Gander with less than a full tank, the partner brand may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Some counter locations may offer a prepaid fuel option. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value for most renters.

Yes, one-way SUV hires from Gander to a different city are possible with many partner brands, but a drop-off fee may apply depending on the route, the hire company, and the vehicle class.

When searching for your Gander SUV hire, select a different return location during checkout. If a drop-off fee applies to your route, it will appear on the rate details page under the "To pay at destination" section before you confirm the booking. This fee is paid at the counter and cannot be prepaid.

A few things to keep in mind for one-way SUV hires from Gander:

• Routes between cities in the same region may carry a drop-off fee that varies by distance and vehicle class.
• Cross-border one-ways (for example, from Gander to a US city) may be restricted or carry significantly higher fees. Confirm with the partner brand before booking.
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee.
• If the counter charges a drop-off fee that was not shown on your booking confirmation, keep all paperwork and contact support. The No Extra Charges© guarantee may apply.

The insurance cover included with your Gander SUV hire depends on the rate plan you selected. In Canada, Hola Car Rentals offers an All Inclusive rate that bundles key protections into the prepaid price.

Coverage typically available for SUV hires in Gander includes:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire SUV from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible.
• Third-Party Liability: Canadian provincial law requires every hire vehicle to carry third-party liability cover, so this is included by default when you hire in Gander. You can purchase higher supplemental limits if you want additional protection.

CDW/LDW does not cover damage to other vehicles or injuries to other people (that is what third-party liability covers), nor does it cover tyres, the undercarriage, or personal belongings. Only drivers listed on the hire agreement are covered.

Review your booking confirmation carefully before picking up your Gander SUV hire to confirm exactly which protections are included and whether any deductible applies. If you have questions about a specific rate, check the Canada All Inclusive rate article for a full breakdown.

Counter hours for SUV hire pickup at Gander International Airport (YQX) vary by brand. Based on available information, typical hours are:

• Avis: Monday to Friday 8:00 AM to 5:00 PM; Saturday and Sunday 12:00 PM to 5:00 PM. A 24-hour key drop box is available for after-hours returns.
• Budget: Monday to Friday 9:00 AM to 5:00 PM; Saturday and Sunday 12:00 PM to 5:00 PM.

No after-hours SUV pickup is available at the Gander airport counters based on current information. If your flight arrives outside these windows, plan accordingly or contact your hire brand directly to confirm whether any arrangements can be made.

If your flight is delayed by less than 24 hours from your original pickup time, the hire company will generally hold your SUV reservation. If the delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible, as changes are not guaranteed.

Always verify the exact hours on your booking confirmation before travelling to Gander, as hours can change on public holidays or during low-season periods.

Returning your SUV hire in Gander is straightforward whether you are at the airport or a downtown location.

At Gander International Airport (YQX), return your SUV to the lot at 1000 James Blvd. Park and lock the vehicle, take all your belongings, and hand the keys and hire agreement to the counter agent. Avis at YQX also has a 24-hour key drop box if you are returning outside counter hours. Place the contract and keys in the envelope provided and keep a copy of everything for your records.

If you hired from a downtown Gander location, return the SUV to the same address where you picked it up, such as Budget at 15 Roe Ave or Hertz at 460 James Blvd.

Before returning your Gander SUV hire:

• Refuel to the level recorded on your hire agreement (Full-to-Full policy applies). Refuel within approximately 15 km of the return point.
• Take a photo of the fuel gauge and odometer at the return location.
• Keep your final fuel receipt showing the date, time, and station address.
• Remove all personal items from the SUV before handing it back.

After return, the authorisation hold will be released. Your bank controls how quickly the funds become available, which can take up to 15 business days.