Payless Car Hire
in Gander

Hola Car Rentals is a premium partner of the leading car hire companies in Gander, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Gander.

No. With Hola Car Rentals, all costs and charges for your booking in Gander are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Gander charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Payless counter at Gander International Airport (YQX) is located inside the main terminal building, in the arrivals hall, well-signed before the main exit. After collecting your baggage, simply follow the car hire signs to the Payless desk to complete your paperwork.

Once your contract is signed, you walk a short distance on a flat, paved surface from the arrivals exit to the designated hire car lot. No shuttle bus or consolidated rental car centre is involved, making the process at Gander straightforward. Complimentary luggage trolleys are available if you need help moving bags to the vehicle.

There is no confirmed Payless city centre location in Gander, so the airport counter at YQX is your pickup and return point.

No, there are no toll roads anywhere in Newfoundland and Labrador, including in and around Gander. This means your Payless hire will not encounter any toll booths, cashless toll systems, or electronic transponder requirements on any route in the province, including the Trans-Canada Highway (Route 1) that passes directly through Gander.

Because there are no tolls in the region, you do not need to enrol in any toll programme at the Payless counter in Gander, and there are no toll-related daily fees to worry about. Programmes such as transponder packages offered at other locations simply do not apply here.

If you plan to drive your Payless vehicle beyond Newfoundland and Labrador into provinces or regions where tolls do exist, standard toll billing rules for the hire would then apply in those areas.

To pick up your Payless hire in Gander, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name (not a digital copy)
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside Canada)

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required at the Payless counter in Gander.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the authorisation hold.

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including your Payless hire in Gander. Because Newfoundland and Labrador has no toll roads, you will not pay any tolls while driving around Gander itself.

However, if your trip takes you beyond the province into areas of Canada where tolls do apply, the Tolls Cashback benefit lets you recover up to 5% of your total booking value for tolls paid during your hire period.

To claim, email [email protected] within 30 days of returning your Payless vehicle, and include:

• Your Hola Car Rentals booking confirmation
• A copy of the hire agreement signed at the Gander counter
• A receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When you pick up your Payless vehicle in Gander, a temporary authorisation hold is placed on your major credit card. For hires in Canada, this hold is typically in the range of GBP 200 to GBP 300, though some locations may require a hold of approximately GBP 500 depending on the vehicle class and specific counter policies.

This is not a charge; it is a temporary reduction in your available credit that is released after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, and it can take up to 15 business days after return.

A few important points for your Payless pickup in Gander:

• Only a physical, major credit card in the main driver’s name with the name printed on the card is accepted for the deposit
• Debit cards, prepaid cards, and virtual cards are not accepted
• Bring a backup credit card in case your primary card is declined
• Notify your bank of your travel plans to avoid fraud blocks on the authorisation

Yes, Payless in Gander charges a fee for additional drivers unless your booking confirmation explicitly states that an additional driver is included at no charge.

For Payless, the standard additional driver fee is US$13 per hire day plus applicable taxes, with a maximum charge of US$65 plus taxes for the hire period. Note that for Payless, the additional driver must be at least 25 years old at the time of pickup.

To add a driver at the Gander counter:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• Both the main driver and the additional driver must sign the hire agreement
• Only drivers listed on the agreement are covered by protections such as CDW/LDW

Check your booking confirmation before arriving at the Payless counter in Gander to confirm whether an additional driver is already included in your rate.

Payless hires in Gander follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To protect yourself from unexpected fuel fees at the Gander location:

• Check the fuel gauge with the Payless agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 15 km of the return location at Gander International Airport (YQX) so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, Payless may charge you for the fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the standard fuel policy.

Yes, a basic level of third-party liability cover is included by default when you rent with Payless in Gander. Canadian provincial law requires every hire vehicle to carry third-party liability insurance, so this statutory cover follows the car automatically.

This means if you cause injury or property damage to another person while driving your Payless hire in Gander, the statutory liability cover responds first. However, the mandatory minimum may not be sufficient for all situations, and you can purchase supplementary liability insurance (LIS/ALI/SLI) to increase your cover limits.

A few important distinctions to keep in mind:

• Third-party liability covers injury or damage you cause to others, not damage to your Payless hire vehicle itself
• Damage to the hire car is covered separately by CDW/LDW
• Your own injuries would require Personal Accident Insurance (PAI) if purchased
• Only drivers listed on the Payless hire agreement in Gander are covered

Review your booking confirmation to confirm exactly what liability cover is included in your rate.

If your flight to Gander International Airport (YQX) is delayed, Payless will generally hold your reservation for up to 24 hours from the original scheduled pickup time. As long as you arrive within that window and the counter is still open, your booking remains valid.

A few things to keep in mind for your Payless pickup in Gander:

• Counter hours at YQX are not published in available sources, so confirm operating hours on your booking confirmation or contact the Payless desk directly before travel
• If your delay is less than 24 hours, proceed to the Payless counter in the arrivals hall as soon as you land
• If your delay exceeds 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible, as changes cannot be guaranteed
• After-hours pickup options for the Gander location are not confirmed in available information, so arriving during counter operating hours is strongly recommended

Yes, one-way hires are possible with Payless, but a drop-off fee may apply when you return the vehicle to a different location than where you picked it up in Gander.

One-way fees vary depending on the route, distance, vehicle class, and season. For a Payless hire originating in Gander, the fee (if applicable) will be shown during the booking process under the "To pay at destination" section of the checkout screen, and it will also appear on your booking confirmation.

Key points to know before booking a one-way from Gander:

• The drop-off fee is not prepaid and is paid directly at the Payless counter
• Cross-border one-ways (for example, driving into the United States) may be restricted or carry higher fees; confirm with Payless before booking
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee
• If the Payless counter in Gander charges a fee that was not disclosed on your confirmation, keep all paperwork and contact Hola Car Rentals support after the hire

Yes, hiring with Payless at Gander International Airport (YQX) typically includes local taxes and airport-related fees on top of your base rate. The main charges to expect are:

• Newfoundland and Labrador Harmonised Sales Tax (HST) of 15% applied to the hire
• An airport concession recovery fee, typically in the range of GBP 8 to GBP 12 per hire, which is standard for airport locations like YQX

There is no city-specific hire tax or tourism surcharge unique to Gander beyond these standard provincial and airport charges. Because Gander is a compact town with no confirmed off-airport Payless location, all hires originate at YQX, meaning the airport concession fee applies to essentially all Payless bookings in Gander.

Your booking confirmation will indicate whether taxes and fees are included in your prepaid rate or listed as amounts due at the Payless counter in Gander. Review this carefully before pickup so there are no surprises.

It depends on your driver’s licence. For your Payless hire in Gander, an International Driving Permit (IDP) is mandatory if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP at all times.

If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly required at the Payless counter in Gander. However, having one can prevent complications if the agent has difficulty reading your licence.

A few important rules about IDPs for your Gander hire:

• An IDP is a translation document only; it is not a standalone licence and cannot be used without your original licence
• You must obtain your IDP in your home country before travelling; it cannot be issued to you in Canada
• All documents presented at the Payless counter in Gander must be physical originals; digital copies are not accepted

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, and this applies to eligible Payless hires in Gander as well. This benefit is particularly useful given that Gander is a remote destination in Newfoundland, where access to services along the Trans-Canada Highway and surrounding areas can be limited.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Payless hire in Gander, contact Terrawind 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Important: This Travel Assistance benefit does not apply to Canadian or US residents. It is available only to travellers from outside North America. Check your booking confirmation to confirm eligibility and the exact coverage terms for your Payless hire in Gander.