Enterprise Car Hire
in Gander

Hola Car Rentals is a premium partner of the leading car hire companies in Gander, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Gander.

No. With Hola Car Rentals, all costs and charges for your booking in Gander are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Gander charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Enterprise counter at Gander Airport is located inside the main terminal at the baggage claim area, at 1000 James Boulevard, Gander, NL. No shuttle or tram is required, after collecting your bags, walk directly to the Enterprise desk to receive your keys and sign the hire agreement. Vehicles are parked within walking distance of the terminal.

There is also a second Enterprise location at 211 Airport Boulevard, Gander, which operates Monday through Friday, 8 AM to 5 PM, and is closed on weekends. If you are arriving by air, the in-terminal counter at 1000 James Boulevard is the most convenient option.

Weekend hours at the airport counter are limited: Saturday and Sunday, 12 PM to 2 PM only. If your flight arrives outside those windows, plan accordingly or contact Enterprise in Gander in advance to confirm arrangements.

Enterprise operates two locations in Gander, each with different hours.

• Airport counter (1000 James Boulevard, inside the terminal): Monday through Friday, 8 AM to 5 PM; Saturday and Sunday, 12 PM to 2 PM only.
• City location (211 Airport Boulevard, Gander): Monday through Friday, 8 AM to 5 PM; closed Saturday and Sunday.

After-hours vehicle returns are available at the Gander Airport location. Park in the designated Enterprise parking area, lock the vehicle, and place the keys in the key drop box at the rental counter. Note that the hire inspection will take place on the next business day.

If your flight is delayed and you expect to arrive outside counter hours, the Enterprise booking will generally be held for up to 24 hours from the original pickup time. Arriving after that window may result in the reservation being forfeited, so contact support promptly if a significant delay occurs.

No, there are no toll roads anywhere in Newfoundland and Labrador, including in and around Gander. Driving your Enterprise hire car on the Trans-Canada Highway or any other provincial route will not generate any toll charges.

Because no toll infrastructure exists in the province, you will not need a transponder, a toll pass, or any toll programme from Enterprise. There are also no congestion charges or emissions zone fees in Gander.

If your trip takes you to other Canadian provinces where tolls do apply, such as Ontario's Highway 407, standard toll billing rules would then apply to your Enterprise hire. Keep any toll receipts from those portions of your journey, as they may be eligible for the Tolls Cashback benefit included with your booking.

Yes, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire period.

Since Newfoundland and Labrador has no toll roads, this benefit is most relevant if your Enterprise hire from Gander takes you into other provinces where tolls exist. If you pay tolls during any part of your trip, you can submit a claim after returning the vehicle.

To claim your cashback, email [email protected] within 30 days of returning your Enterprise hire in Gander or at your drop-off location. Include the following:

• Your booking confirmation
• The signed hire agreement from Enterprise
• A receipt or statement showing the toll charges paid

The refund is processed to your original payment method and typically arrives within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

When collecting your Enterprise hire in Gander, bring the following physical documents, digital copies are not accepted at the counter:

• A valid, unexpired driver's licence with your photograph. Enterprise in Gander requires a government-issued physical licence; digital licences are not accepted, and it must be valid for the entire hire period.
• A major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold.
• Your passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight tickets or proof of onward travel (required for visitors from outside Canada).

If your driver's licence uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) as a translation alongside your original licence. The IDP is not a standalone document and is invalid without the original licence.

Visitors from countries with Latin-alphabet licences can generally drive in Canada on their foreign licence, though an IDP is recommended if the licence is not in English or French.

Yes, a major credit card in the main driver's name with the driver's name printed on the card is required to pick up your Enterprise hire in Gander. The card is used to place a temporary authorisation hold at the counter.

For Canada, the typical authorisation hold is approximately GBP 300 to GBP 500, though the exact amount is set by Enterprise at the Gander counter and may vary by vehicle class or season. The hold reduces your available credit until it is released after you return the vehicle, and your bank may take up to 15 business days to reflect the release.

• Debit cards and prepaid cards are not accepted for the deposit hold.
• Virtual or digital-only card numbers are not accepted; you must present the physical card.
• The card must be in the main driver's name, a third party's card is not permitted.

Even if you prepaid your booking online, you must still present a physical credit card at the Enterprise counter in Gander. Bringing a backup credit card is strongly recommended in case your primary card is declined.

Yes, Enterprise applies a young driver surcharge in Gander for renters between the ages of 21 and 24. The underage surcharge is GBP 20 per day and is paid at the counter.

Drivers in this age group may rent Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, and Compact, Small, and Standard SUVs with seating for up to 5 passengers at the Gander locations. Larger or premium vehicle classes may not be available to drivers under 25.

Drivers under 21 are generally not permitted to rent from Enterprise. If you are 25 or older, no young driver surcharge applies.

If you plan to add an additional driver to your Enterprise hire in Gander who is between 21 and 24, the surcharge applies to that driver as well. The additional driver must be present at the Gander counter with a valid licence to be added to the hire agreement.

Most bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency, a legal issue after an accident, or a flight disruption while travelling in or around Gander.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to Canadian or US residents. It is designed for travellers visiting from outside North America. It also does not cover damage to your Enterprise hire vehicle, that is handled by CDW/LDW, or third-party liability, which requires separate cover.

Always check your booking confirmation for the exact terms and coverage limits that apply to your Gander hire.

Yes, after-hours returns are available at the Enterprise airport location in Gander (1000 James Boulevard). To return the vehicle outside counter hours, park in the designated Enterprise parking area, lock the doors, and place the keys in the key drop box located at the rental counter inside the terminal.

Keep in mind that the vehicle inspection will take place on the next business day when Enterprise staff are present. It is strongly recommended to take photos of the vehicle's condition, fuel gauge, and odometer before dropping the keys, so you have documentation in case any post-hire charges are disputed.

After-hours returns are not confirmed as available at the second Gander location at 211 Airport Boulevard. If you are unsure which location your hire is assigned to, check your Enterprise hire agreement or booking confirmation.

The standard fuel policy is Full-to-Full, so refuel before returning the vehicle. Refuel as close to the return location as possible to avoid the gauge dropping before you park.

Enterprise applies a Full-to-Full fuel policy for hires in Gander. You will receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pickup, confirm the fuel level with the Enterprise agent and ensure the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the fuel gauge and odometer.
• Refuel as close to the Gander return location as possible before dropping off the vehicle.
• Keep your final fuel receipt as proof in case a charge is disputed.

If you return the Enterprise vehicle in Gander with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

For after-hours returns at the Gander Airport location, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone.

You can add an additional driver to your Enterprise hire in Gander at the counter during pickup. The additional driver must be physically present and bring a valid driver's licence.

Whether the additional driver fee is included depends on your rate. Check your booking confirmation for the line that reads "Additional driver free of charge" or similar. If it is not included, Enterprise charges GBP 15 per day for additional drivers in Gander.

Requirements for the additional driver:

• Must be present at the Enterprise counter in Gander at the time of pickup
• Must hold a valid, unexpired driver's licence
• Must meet the minimum age requirement (21 or older; drivers aged 21 to 24 may incur the young driver surcharge)
• Must sign the hire agreement

Only drivers listed on the Enterprise hire agreement in Gander are covered by the vehicle's protections such as CDW/LDW. Anyone who drives the vehicle without being named on the contract may void cover and result in additional charges.

Yes, Gander has a distinctive road layout that can disorient first-time drivers. The town was planned during its aviation era with streets deliberately designed in the shape of a goose, resulting in curving roads that differ significantly from the standard grid or radial patterns found elsewhere in Canada.

A few specific areas to be aware of when driving your Enterprise hire in Gander:

• Cooper Boulevard features skewed intersections and channelised islands that can be challenging, particularly for turns at Catalina Drive and Roe Avenue.
• The intersection of Cooper Boulevard and the Trans-Canada Highway (Route 1) uses stop-control on the boulevard approach, which is the reverse of typical highway priority and can catch drivers off guard.
• Gander Bay Loop Road (Route 330) has protected zoning with restricted side road access from the town boundary onward.

Newfoundland roads in general can feel less predictable than mainland Canadian roads due to the province's isolated development history. Taking extra care at intersections and allowing additional navigation time when first driving your Enterprise hire around Gander is advisable.

When picking up your Enterprise hire in Gander, two main types of coverages are worth understanding before you sign the agreement.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Enterprise vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving. In Canada, provincial law requires every hire vehicle to carry a minimum level of third-party liability, so a baseline amount is included by default when you hire through Hola Car Rentals in Gander. You can purchase higher supplemental limits at the Enterprise counter if you want additional protection.

• CDW/LDW covers the Enterprise vehicle you are driving
• Third-party liability covers others you may injure or whose property you may damage
• Personal accident and personal effects coverage are separate optional add-ons

Review your booking confirmation before arriving at the Gander counter to confirm which coverages are already included in your rate.