Car Hire
in Newfoundland and Labrador

Hola Car Rentals is a premium partner of the leading car hire companies in Newfoundland and Labrador, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Newfoundland and Labrador.

No. With Hola Car Rentals, all costs and charges for your booking in Newfoundland and Labrador are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Newfoundland and Labrador charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, there are no toll roads in Newfoundland and Labrador. Every major route, including the Trans-Canada Highway (Route 1) and the Outer Ring Road in St. John's, is completely free to drive.

Because Newfoundland and Labrador has no toll infrastructure, you will not encounter toll booths, cashless gantries, or electronic transponder systems anywhere in the province. Rental car toll programmes offered by partners such as Avis E-Toll or National TollPass are designed for regions where tolls exist and are simply not relevant here.

The only road-related fees you may encounter in Newfoundland and Labrador involve ferry crossings, such as the route between St. Barbe and Blanc Sablon for access to coastal Labrador. Ferry fares are separate from your hire agreement and are paid directly to the ferry operator.

Picking up a hire car at St. John's International Airport (YYT) in Newfoundland and Labrador is straightforward. Seven major brands operate on-site: Alamo, Avis, Budget, Enterprise, Hertz, National, and Thrifty. Their counters and kiosks are located in or directly across from the baggage claim and arrivals area inside the terminal, so no shuttle or consolidated hire centre is required.

After completing paperwork at the counter, you walk a short distance to the on-site car lot to collect your vehicle. Some brands, including Alamo, offer self-service kiosk check-in to speed up the process.

Counter hours vary by brand. Avis operates daily from 8:00 AM to 3:30 AM, while Enterprise is open daily from 8:00 AM to 11:59 PM. If you arrive outside staffed hours, some locations support after-hours pickup via pre-printed agreements left at the counter.

During peak season (May through September), Newfoundland and Labrador sees high demand, so confirming your reservation in advance is strongly recommended. Bring your booking confirmation, a physical credit card in the main driver’s name, your driver’s licence, and your passport.

To rent a car in Newfoundland and Labrador, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

Digital copies of any document are not accepted. All documents must be physical originals.

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory in Newfoundland and Labrador, as it is across Canada. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required. The IDP is a translation only and must always be carried alongside your original licence.

Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Yes, your Newfoundland and Labrador hire includes Tolls Cashback even if you drive to regions outside the province where tolls do apply.

Newfoundland and Labrador itself has no toll roads, so you will not pay any tolls while driving within the province. However, if your trip takes you to other parts of Canada or across the border where tolls exist, Hola Car Rentals reimburses up to 5% of your total booking value for tolls paid during the hire period.

To claim your cashback after returning the vehicle in Newfoundland and Labrador or elsewhere:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

The minimum age to rent a car in Newfoundland and Labrador is 21 years old. Drivers between the ages of 21 and 24 are considered young drivers and will be subject to a young driver surcharge at the hire desk.

In Newfoundland and Labrador, as across Canada, this surcharge is typically around GBP 25 per hire day, though the exact amount varies by hire company. Higher security deposit pre-authorisations of approximately GBP 500 to GBP 1,000 may also apply for young drivers.

Some vehicle classes, such as premium SUVs or speciality vehicles, may carry additional restrictions or higher surcharges for drivers under 25. It is worth confirming with the specific hire brand at the time of booking.

For Avis and Budget hires in Newfoundland and Labrador, additional drivers must also be at least 25 years old. If an additional driver does not meet the minimum age requirement, the counter may deny adding them or apply a young driver surcharge to that driver as well.

Speed limits in Newfoundland and Labrador vary by road type. On the Trans-Canada Highway (Route 1), the limit is generally 100 km/h. On paved highways off Route 1 and most coastal roads, limits range from 60 to 100 km/h. In residential and school zones, limits drop to 40 to 50 km/h.

Enforcement in Newfoundland and Labrador is notably strict. A speed camera pilot programme on low-limit streets recorded approximately 94,000 violations in just three months, averaging around 1,000 per day. Nearly 25% of those violations exceeded the limit by 20 km/h or more. Visitors accustomed to lighter enforcement elsewhere should treat posted limits seriously.

Construction zones in Newfoundland and Labrador carry double fines, and violation rates in those areas are high. Slow-moving vehicles are prohibited on highways with limits above 80 km/h.

Additional driving considerations specific to Newfoundland and Labrador include:

• Moose hazards, particularly on rural and coastal roads, especially at dawn and dusk
• Variable winter conditions including snow and ice; check NL 511 for live road conditions, plough locations, and ferry status before driving
• Long distances between services, especially on Labrador routes where stretches of 8 hours or more without fuel stops are possible

Yes, after-hours vehicle returns are available at St. John's International Airport (YYT) in Newfoundland and Labrador for most major hire brands including Avis, Alamo, Enterprise, and Budget.

The process works as follows:

• Follow airport signage to the designated hire car return area near the terminal
• Park in the marked return space for your hire brand
• Ensure the fuel tank is at the level recorded on your hire agreement before arriving, as the full-to-full policy still applies
• Lock the vehicle and place your keys and any required paperwork in the key drop box located at the hire counter or kiosk
• Take a photo of the dashboard showing the fuel gauge and odometer, and keep a copy of your hire agreement

Vehicle inspection in Newfoundland and Labrador after an after-hours drop will take place the next business day. Your responsibility for the vehicle generally ends once the keys are deposited, but keeping photographic evidence protects you against any disputed damage claims.

If you have questions about your specific brand's after-hours process at this Newfoundland and Labrador location, check your booking confirmation for counter-specific instructions.

When renting a car in Newfoundland and Labrador, two key types of cover are relevant: collision damage protection and third-party liability.

Under Canadian provincial law, every hire vehicle in Newfoundland and Labrador must carry third-party liability insurance. This statutory liability cover is included by default when you hire through Hola Car Rentals in Canada, protecting you against bodily injury and property damage you may cause to others. You can purchase higher supplemental liability limits (LIS/ALI/SLI) if you want additional protection beyond the provincial minimum.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire vehicle itself. Whether CDW/LDW is included depends on the rate plan you selected. Check your booking confirmation to confirm cover and whether a deductible applies.

CDW/LDW in Newfoundland and Labrador does not cover:

• Damage caused by prohibited use such as off-road driving or driving under the influence
• Tires, undercarriage, or roof damage unless specifically included
• Third-party injuries or property damage (covered by liability insurance, not CDW)

Review your hire agreement at the counter in Newfoundland and Labrador to confirm all active coverages and any applicable deductibles before driving away.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this benefit applies to hires in Newfoundland and Labrador. However, this cover is available only to non-North American customers. Canadian and US residents do not qualify for this benefit.

For eligible customers driving in Newfoundland and Labrador, where remote stretches of highway, long distances between services in Labrador, and variable winter conditions can create unexpected situations, the included travel assistance covers:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance while driving in Newfoundland and Labrador, contact Terrawind 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free or collect)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name, Hola Car Rentals confirmation number, current location in Newfoundland and Labrador, and a brief description of the situation ready when you call. This cover does not replace CDW/LDW for vehicle damage or liability insurance for third parties.

In Newfoundland and Labrador, as across Canada, hire partners typically place a temporary hold of approximately GBP 300 to GBP 500 on your credit card at pickup. Some locations may require a hold of up to GBP 750 depending on the hire brand, vehicle class, and season.

This hold is a temporary authorisation, not a charge. It reduces your available credit until the hire is closed and your bank releases the funds, which can take up to 15 business days after vehicle return.

To avoid issues at the counter in Newfoundland and Labrador:

• Bring a physical, major credit card with your name printed on the card and sufficient available credit to cover the hold plus any expected charges
• Debit cards, prepaid cards, and virtual cards are not accepted for the security deposit
• Notify your bank of your travel to Newfoundland and Labrador to prevent fraud blocks on the authorisation
• Bring a backup credit card in your name in case your primary card is declined

The exact hold amount is set by the hire desk at the time of pickup. Hola Car Rentals cannot confirm the precise amount in advance, as it varies by partner, location, and vehicle class.

Yes, one-way hires within Newfoundland and Labrador are possible, but a drop-off fee may apply depending on the route, hire brand, vehicle class, and season.

Given the geography of Newfoundland and Labrador, where distances are significant (for example, Deer Lake to St. John's is approximately 640 km along Route 1), one-way hires are a practical option for many visitors. However, remote Labrador locations may have limited availability or higher repositioning fees due to sparse fleet supply.

Here is what to expect:

• The drop-off fee, if applicable, will be shown under the "To pay at destination" section during the booking process on the Hola Car Rentals website
• This fee cannot be prepaid and is paid directly at the hire desk in Newfoundland and Labrador
• Cross-border one-ways out of Newfoundland and Labrador (for example, driving to Quebec via the Labrador highway) may be restricted or carry higher fees depending on the partner

If the drop-off fee shown at the counter differs from what appeared on your booking confirmation, keep all paperwork and contact Hola Car Rentals support after the hire. The No Extra Charges© guarantee may apply if an undisclosed fee was added.

The standard fuel policy for hire cars in Newfoundland and Labrador is full-to-full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Fuel prices in Newfoundland and Labrador tend to be higher than mainland Canadian averages due to the island's geographic isolation and supply logistics. Refuelling before returning your vehicle is especially important here, as the cost of having the hire company refuel on your behalf is typically higher than pump prices and includes an administrative service fee.

To avoid fuel charges in Newfoundland and Labrador:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• Take a photo of the dashboard showing the full gauge before returning the vehicle
• For after-hours returns at St. John's Airport (YYT), leave the receipt in the key drop envelope and keep a photo as backup

If the vehicle was not full at pickup, the starting level must be noted on the agreement and you only need to return it at that same level.

Yes, you can add an additional driver to your hire car in Newfoundland and Labrador, either at no cost if your rate includes it or for a daily fee paid at the counter.

Check your booking confirmation for the line "Additional driver free of charge." If it appears, the first additional driver is included. If it does not appear, the following daily fees apply in Newfoundland and Labrador:

• Avis, Budget, and Payless: approximately GBP 13 per hire day, capped at GBP 65
• Hertz, Thrifty, and Dollar: approximately GBP 13.50 per hire day, capped at GBP 189
• Alamo, National, and Enterprise: approximately GBP 15 per day with no stated cap

All additional drivers must be present at the hire desk in Newfoundland and Labrador at the time of pickup. They must bring a valid driver’s licence and any required International Driving Permit, sign the hire agreement, and meet the minimum age requirement of 21 years. For Avis and Budget hires in Newfoundland and Labrador, additional drivers must be at least 25 years old.

Only drivers listed on the hire agreement are covered by CDW/LDW and liability protections. Anyone not named on the contract who drives the vehicle may void those coverages.