Minivan Hire in Gander

Hola Car Rentals is a premium partner of the leading car hire companies in Gander, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Gander.

No. With Hola Car Rentals, all costs and charges for your booking in Gander are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Gander charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your minivan hire counter is located inside the baggage reclaim area of the main terminal at Gander International Airport (YQX), 1000 James Boulevard, Gander, NL. No shuttle is required, the counter is within walking distance of the arrivals hall, and the vehicle lot is a short walk from the terminal.

Partner brands including Avis, Budget, Enterprise, and Hertz operate at this location. Enterprise also offers a free shuttle bus service, with buses available at the front of the arrivals hall if you prefer not to walk.

Standard counter hours at the Gander airport location are:

• Monday to Friday: 8:00 AM to 5:00 PM
• Saturday and Sunday: 12:00 PM to 5:00 PM

Plan your arrival accordingly. If you land outside these hours, most agencies accept after-hours returns via a key drop box, but confirm after-hours pickup options directly with your partner brand before travel.

No, there are no toll roads anywhere in Newfoundland and Labrador, including in and around Gander. Driving your minivan on routes such as the Trans-Canada Highway costs nothing in tolls.

Because the province has no toll infrastructure, you will not encounter:

• Electronic toll systems such as E-ZPass, 407 ETR, or any transponder-based programme
• Cashless toll plazas or toll booths of any kind
• Congestion charges or emissions zone fees

Toll programmes offered by rental brands such as Avis E-Toll or Budget e-Toll are designed for regions that do have tolls and are simply not relevant to your Gander minivan hire.

If your trip takes you beyond Newfoundland and Labrador into provinces or regions that do have tolls, keep your receipts. All bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire period.

To collect your minivan in Gander, bring the following physical documents, digital copies are not accepted at the counter:

• Your original, unexpired driver’s licence in the main driver’s name
• An International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic; the IDP is a translation only and must be carried alongside your original licence
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit authorisation hold
• Your passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside Canada)

Visitors from countries whose licences are in the Roman alphabet can generally drive in Canada on their foreign licence. If you are unsure whether your licence qualifies, obtain an IDP in your home country before travelling, as it cannot be issued abroad.

Name mismatches between your licence, passport, and credit card are a common cause of problems at the Gander counter, so verify all documents match before you travel.

All bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your minivan hire. Since Gander and the rest of Newfoundland and Labrador have no toll roads, this benefit is most relevant if your minivan trip extends into other Canadian provinces or regions where tolls do apply.

To claim your cashback after returning the vehicle, email [email protected] within 30 days of drop-off. Include:

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at pick-up in Gander
• A receipt or statement showing the toll charges paid during the hire period

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total is US$500, the cap is US$25. If you paid US$18 in tolls, you receive US$18 back. Refunds are issued to the original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, a major credit card is required to hire a minivan in Gander. The card must be in the main driver’s name with the driver’s name physically printed on the card, and it must be presented as a physical card at the counter; virtual cards, digital wallets, and prepaid cards are not accepted for the security deposit authorisation hold.

At pick-up, the hire partner will place a temporary authorisation hold on your card. For Canada, typical holds range from CA£ 300 to CA£ 500, though some Gander locations may require up to approximately CA£ 750. This is not a charge, it is a temporary reduction in your available credit that is released after you return the minivan, though your bank may take up to 15 business days to reflect the release.

Tips to avoid problems at the Gander counter:

• Notify your bank of your travel dates to prevent fraud blocks on an in-person authorisation
• Bring a backup credit card in your own name in case your primary card is declined
• Confirm you have enough available credit to cover the hold plus any expected charges

Yes, you can add an additional driver to your minivan hire in Gander, either at no cost if your rate includes it or for a daily fee paid at the counter if it does not. Check your booking confirmation for the line that reads "Additional driver free of charge" to know which applies to your rate.

If a fee applies, typical daily rates by partner brand are:

• Avis and Budget: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the Gander counter at pick-up with their own valid driver’s licence and any required IDP. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the minivan without being listed on the agreement will not be covered by the hire protections, so make sure every driver is added before leaving the lot.

Yes, one-way minivan hires are available from Gander, allowing you to return the vehicle at a different location. During booking, select the "Different Drop-off Location" option to choose your preferred return point and see whether a drop-off fee applies to your route.

Key points about one-way minivan hires from Gander:

• The drop-off fee, if applicable, is route-specific and varies by hire brand, destination, and vehicle class
• The fee is listed under the "To pay at destination" section during checkout and on your booking confirmation; it cannot be prepaid
• Same-city routes (for example, airport to centre of Gander) often carry no drop-off fee, while longer inter-city routes typically do
• Cross-border one-ways, such as from Gander to a US location, may be restricted or carry higher fees depending on the partner brand

If the counter charges a drop-off fee that differs from what your confirmation shows, keep all paperwork and contact support after the hire. The No Extra Charges© guarantee covers undisclosed fees that were not listed on your confirmation.

If you need to return your minivan outside the Gander Airport counter's operating hours (Monday to Friday 8:00 AM to 5:00 PM, Saturday and Sunday 12:00 PM to 5:00 PM), most partner brands at YQX accept after-hours returns via a key drop box.

The standard after-hours return process at Gander is:

• Park and lock the minivan in the designated hire return area
• Complete the hire agreement as instructed by your partner brand
• Place the completed agreement and keys in the key drop box provided by the agency
• Retain all your personal belongings and keep a copy of the agreement

Before your hire begins, confirm the after-hours return procedure with your specific partner brand, as instructions can vary. Take photos of the minivan's condition and the fuel gauge before dropping the keys, and keep your final fuel receipt. This documentation protects you if any post-hire charges are disputed after the Gander counter staff process the return the following business day.

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable when driving a minivan in and around Gander, particularly on remote stretches of the Trans-Canada Highway where help may be far away.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to travellers who are not residents of Canada or the United States. Canadian and American residents do not qualify for this cover. Cover limits and exclusions vary by booking, so review your confirmation for the exact terms that apply to your Gander minivan hire.

Yes, drivers under 25 years old may be subject to a young driver surcharge when hiring a minivan in Gander. Most partner brands operating at Gander Airport permit drivers under 25 to hire, but they typically add a daily young driver fee on top of the base hire rate.

The surcharge amount varies by partner brand and is paid at the counter in Gander at pick-up. Review the Hire Terms for your specific booking before confirming, as the fee structure differs between brands such as Avis, Budget, Enterprise, Hertz, and others operating at YQX.

Additional points to consider:

• The minimum hire age in Canada is generally 21, though some brands may set it higher for certain vehicle classes including minivans
• Young driver fees are separate from the security deposit and are not refundable
• All drivers, regardless of age, must present a valid licence and any required IDP at the Gander counter

Check your booking confirmation carefully for any age-related conditions that apply to your minivan hire in Gander.

The standard fuel policy for your minivan hire in Gander is Full-to-Full. You receive the minivan with a full tank and must return it full to avoid additional charges.

Follow these steps to avoid fuel charges at the Gander return:

• At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Ask the agent for the nearest fuel station to the Gander Airport return location so you can plan your last fill-up
• Refuel within approximately 10 miles or 15 km of the return point so the gauge does not drop before you arrive
• Keep your final fuel receipt and take a photo of the full gauge before dropping the keys

If you return the minivan in Gander below the recorded starting level, the partner brand will charge for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus an administrative service fee. Returning the minivan full is always the most cost-effective option.

When hiring a minivan in Gander, two main types of cover are relevant to understand before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the minivan itself, including collision damage, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the minivan. In Canada, provincial law requires every hire vehicle to carry a minimum level of third-party liability, so this statutory cover is included by default when you hire in Gander. You can purchase higher supplementary limits if you want additional protection.

Common mistakes to avoid:

• Assuming CDW covers third-party damage, it does not; pair it with liability cover
• Letting an unlisted driver operate the minivan, cover may be void if they are not on the Gander hire agreement
• Failing to report an incident immediately, late reporting can invalidate a claim

No, the specific minivan model shown during booking in Gander is not guaranteed. Hire partners operate on a vehicle class system, meaning you are guaranteed a vehicle within the minivan category, such as a Chrysler Pacifica or similar, rather than a specific make and model.

What this means in practice for your Gander minivan hire:

• You will receive a vehicle that meets or exceeds the specifications of the class you booked, including passenger capacity and cargo space
• The exact model may differ from what was shown at the time of booking depending on fleet availability at the Gander location on your pickup date
• If the partner brand upgrades you to a larger or higher-value vehicle at no extra cost, you are not obliged to accept it, but most renters find it beneficial

If the vehicle offered at the Gander counter does not match the class you reserved, raise the concern with the agent before signing the hire agreement. Keep your booking confirmation handy as it documents the class and features you selected.