Minivan Hire
in Canada

Hola Car Rentals is a premium partner of the leading car hire companies in Canada, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Canada.

No. With Hola Car Rentals, all costs and charges for your booking in Canada are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Canada charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up a minivan hire in Canada, you must bring a set of physical documents to the counter. Digital copies are not accepted.

• A valid, original driver’s licence in your name
• A major credit card with your name printed on the physical card (debit and prepaid cards are not accepted for the authorisation hold)
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. Obtain your IDP in your home country before travelling to Canada, as it cannot be issued abroad.

All additional drivers must also be present at the counter with their own valid licence and ID to be added to the minivan hire agreement in Canada.

You may need an International Driving Permit (IDP) to hire a minivan in Canada, depending on your licence.

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is mandatory and must be presented alongside your original licence at the counter. The IDP is a translation document only and is not valid on its own.

If your licence is in English or uses a Latin alphabet, an IDP is generally not required to hire a minivan in Canada, though some hire partners may still request one. Carrying one is always a safe precaution.

You must obtain your IDP in your home country before travelling. It cannot be issued once you are already in Canada. If you are unsure whether your licence qualifies, check with the hire brand listed on your booking confirmation before your trip.

Yes, there are toll roads to be aware of when hiring a minivan in Canada, though most highways across the country are toll-free.

The main toll road is the Highway 407 ETR, a 108 km all-electronic highway running across the Greater Toronto Area in Ontario. It operates across 12 zones with variable rates depending on time of day, direction, and traffic. There are no cash booths; your minivan's licence plate is photographed and billed electronically.

Additional tolls exist on certain bridges and roads in Quebec, Nova Scotia, and Prince Edward Island.

A typical 25 km peak-period trip on the 407 ETR can cost approximately CAD 30 or more, including the toll, a trip charge, and a camera fee if no transponder is used. Hire brands such as Enterprise and National offer toll programmes (TollPass) that handle electronic payment automatically. These programmes typically charge either a flat daily rate or a per-use administrative fee on top of the actual toll amount.

If you drive through a toll without enrolling in a programme, the hire company will bill the toll to your credit card after the hire, along with an administrative markup. Review the toll programme options at the counter before driving your minivan in Canada.

Yes, you can get cashback on tolls paid during your minivan hire in Canada through the Hola Car Rentals Tolls Cashback benefit, which is included with all bookings.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your minivan hire in Canada totals US$600, the maximum cashback is US$30. If you paid US$18 in tolls on the Highway 407 ETR or other Canadian toll roads, you receive US$18 back. If you paid US$50, you receive US$30 (the cap).

To claim your cashback after returning the minivan in Canada:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or invoice showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When you pick up a minivan hire in Canada, the hire partner will place a temporary authorisation hold on your credit card at the counter. This is not a charge; it reduces your available credit until the hire is closed and your bank releases the hold.

For minivan hires in Canada, typical security deposit holds range from approximately CAD 300 to CAD 500, though some locations may require a hold of around CAD 750. The exact amount depends on the hire brand, location, vehicle class, and season.

Important requirements for the deposit on a minivan hire in Canada:

• You must present a physical, major credit card with your name printed on the card
• The card must be in the main driver’s name
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• You must have sufficient available credit to cover the hold plus any expected charges

After you return the minivan in Canada and the hire agreement closes, the hold is released. Your bank controls how quickly it reappears on your available credit, which can take up to 15 business days. Bringing a backup credit card is always recommended in case your primary card is declined.

Yes, a young driver surcharge applies to renters under 25 years old who want to hire a minivan in Canada, and some brands impose additional restrictions on the vehicle types available to younger drivers.

Surcharge examples for minivan hires in Canada by brand:

• Budget: approximately CAD 27 per day for renters aged 21 to 24, with a credit card required (debit cards are not accepted for this age group). Budget Canada also restricts certain vehicle classes, including minivans, for underage renters, so confirm availability at the counter
• Avis: a daily surcharge applies for renters aged 21 to 24, with vehicle type restrictions that may affect minivan availability

The minimum hire age in Canada is generally 21, though this can vary by brand and location. Renters aged 21 to 24 should confirm minivan availability directly with the hire brand before booking, as some partners may limit this vehicle class for younger drivers.

The young driver surcharge is paid at the counter and is separate from your prepaid rate. It is not covered by No Extra Charges© Coverage, as it is a disclosed counter charge based on the driver’s age.

Yes, you can add an additional driver to your minivan hire in Canada, either at no cost if your rate includes it or for a daily fee paid at the counter.

To add an additional driver to a minivan hire in Canada, the person must be physically present at the pickup counter with a valid driver’s licence and any required ID. They must sign the hire agreement before driving the minivan.

Daily fees when an additional driver is not included in your rate:

• Avis, Budget, and Payless: approximately US$13 per hire day, capped at US$65
• Hertz, Thrifty, and Dollar: approximately US$13.50 per hire day, capped at US$189
• Alamo, National, and Enterprise: approximately US$15 per day

For Avis, Budget, and Payless minivan hires in Canada, the additional driver must be at least 25 years old. Other brands follow the standard minimum age for the destination.

Anyone who drives the minivan in Canada without being listed on the hire agreement is not covered by the hire protections, including CDW/LDW and liability cover. Always add every driver at the counter before departing.

When you hire a minivan in Canada, provincial law requires every vehicle to carry third-party liability insurance. This statutory liability cover is included by default with all minivan hires in Canada booked through Hola Car Rentals. You can also purchase higher supplemental liability limits at the counter if you want additional protection.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the minivan itself. Whether this is included depends on the rate you selected. Check your booking confirmation for the line that reads Car Hire Insurance or CDW/LDW to confirm cover and whether a deductible applies.

CDW/LDW for your minivan hire in Canada does not cover:

• Damage or injury caused to third parties (covered by liability insurance)
• Prohibited use such as off-road driving, racing, or driving under the influence
• Tires, undercarriage, roof, or keys unless specifically included
• Incidents involving drivers not listed on the hire agreement

In provinces with public auto insurance (British Columbia, Manitoba, and Saskatchewan), basic cover is provided through provincial crown corporations and applies to minivan hires without vehicle-type exclusions. Always review your hire agreement at the counter to confirm the exact cover active on your minivan in Canada.

No, the travel assistance benefit included with Hola Car Rentals bookings does not apply to minivan hires in Canada if you are a Canadian or US resident. This cover is available only to non-North American customers.

If you are visiting Canada from outside North America and hiring a minivan, your booking may include travel assistance provided by Terrawind Global Protection. Core benefits typically include:

• Medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover does not include damage to the minivan itself (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). It also does not cover pre-existing medical conditions.

If you need assistance during your minivan hire in Canada and qualify for this benefit, contact Terrawind 24 hours a day at +1 888 980 9992 or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Check your booking confirmation to verify whether travel assistance is included and review the provider's full terms at twglobalprotection.com.

The standard fuel policy for a minivan hire in Canada is Full to Full. You receive the minivan with a full tank and must return it full to avoid fuel charges.

Steps to follow for your minivan hire in Canada:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Use the correct fuel type (most minivans in Canada use regular petrol)
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the minivan in Canada with less fuel than recorded at pickup, the hire partner may charge you for the shortfall at their refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Some counter locations may offer a prepaid fuel option. If you accept it, any unused fuel is generally non-refundable, so the Full to Full policy is usually the better value for most minivan hires in Canada.

Yes, you can pick up a minivan in one city and return it in a different city in Canada, but a one-way drop-off fee may apply depending on the route.

One-way minivan hires in Canada are common between major cities such as Toronto, Vancouver, and Calgary. The drop-off fee is route-specific and varies by hire brand, distance, vehicle class, and season. It is not included in the prepaid rate and must be paid at the counter.

How to check the drop-off fee before booking your minivan in Canada:

• Select your different pickup and return locations during the search
• On the rate details page, look for Drop-Off Fee under the To pay at destination section
• If no fee appears, no one-way charge applies to that route

Cross-border one-way hires (for example, picking up a minivan in Canada and returning it in the United States) may be restricted or carry significantly higher fees. Confirm cross-border permissions with the hire brand before booking.

If you change your return location after booking, the drop-off fee may be recalculated and the rate may reprice. Always confirm the updated fee before making changes to your minivan hire in Canada.

No, there are no legal restrictions that prevent you from driving a standard minivan in Canada. Minivans are not subject to city-centre bans, emissions zones, weight restrictions, or any other prohibitions that would limit access to major roads, highways, bridges, or tunnels across the country.

Minivans are a popular and practical hire choice in Canada, with models such as the Dodge Grand Caravan, Chrysler Pacifica, and Toyota Sienna widely available from brands including Avis, Budget, Enterprise, Hertz, National, and Alamo at major airports such as Toronto Pearson (YYZ), Vancouver (YVR), and Calgary (YYC).

A few things to keep in mind when driving a minivan in Canada:

• Canada drives on the right side of the road, the same as the United States
• Speed limits and road signs are posted in kilometres per hour
• In provinces with public auto insurance (British Columbia, Manitoba, and Saskatchewan), basic cover applies to minivans without vehicle-type exclusions
• Winter tyres may be required or strongly recommended in certain provinces during winter months, particularly in British Columbia and Quebec

Always follow the usage restrictions in your hire agreement. Off-road driving, towing, and commercial use are typically prohibited regardless of vehicle type.

When you hire a minivan in Canada at an airport, the total cost includes more than just the base rate. Several taxes and fees are added, some of which may be included in your prepaid rate and others that are due at the counter.

Common charges that may apply to a minivan hire in Canada:

• Airport concession recovery fee (ACRF): charged by hire companies to recover the cost of operating at the airport
• Customer facility charge (CFC): a per-day or per-transaction fee tied to airport hire facilities
• Provincial sales tax and federal GST or HST, which vary by province
• Tourism surcharges where applicable

Your booking confirmation will show which fees are included in your prepaid rate and which are listed under To pay at destination. If your confirmation states Taxes and Fees: Included, you should not be billed separately for those items at the counter.

Off-airport minivan hires in Canada (for example, downtown city locations) often avoid airport concession fees, which can make them less expensive if you do not need immediate airport pickup. However, you will need transportation from the airport to the off-airport location.

If you are charged at the counter for a fee that your confirmation shows as included, keep all paperwork and contact support after the hire. The No Extra Charges© Coverage guarantee covers undisclosed or incorrectly billed counter charges on your minivan hire in Canada.