Van Hire in Gander

Hola Car Rentals is a premium partner of the leading car hire companies in Gander, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Gander.

No. With Hola Car Rentals, all costs and charges for your booking in Gander are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Gander charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your van hire counter in Gander is located inside the main terminal at Gander International Airport (YQX). Enterprise Rent-A-Car is at 211 Airport Blvd and has its counter in the baggage claim area of the terminal. After completing paperwork at the counter, you walk directly to your van, no shuttle is needed.

Avis and Budget operate from 1000 James Blvd (airport), and Hertz is at 460 James Blvd, both in the airport area. Avis Preferred members can proceed directly to the counter to collect documents and keys for their van.

If you booked a van at the Budget Downtown location, that counter is at 15 Roe Ave in Gander and is not accessible from the terminal on foot, you will need to travel there independently after arriving.

Allow roughly 20 to 45 minutes from landing to driving away, assuming standard baggage and counter processing times.

Van hire counter hours in Gander are limited, so plan your arrival accordingly. Here is a summary by location:

• Enterprise (211 Airport Blvd): Monday to Friday 8 AM to 5 PM, Saturday and Sunday 12 PM to 2 PM. After-hours van returns are available, but after-hours pickups are not.
• Avis Airport (1000 James Blvd): Monday to Friday 8 AM to 5 PM, Saturday and Sunday 12 PM to 5 PM.
• Budget Airport (1000 James Blvd): Monday to Friday 8 AM to 5 PM, Saturday and Sunday 12 PM to 5 PM.
• Budget Downtown (15 Roe Ave): Monday to Thursday 9 AM to 5 PM, Friday 8 AM to 5 PM, Saturday and Sunday 12 PM to 5 PM.

If your flight into Gander arrives outside these windows, your van hire booking will generally be held for up to 24 hours from the original pickup time. For delays beyond 24 hours, contact support as soon as possible to avoid forfeiting your reservation.

No, there are no toll roads anywhere in Newfoundland and Labrador, including in and around Gander. Driving your van on the Trans-Canada Highway or any other provincial route costs nothing in tolls.

Because the province has no toll infrastructure, you will not encounter toll booths, cashless gantries, electronic transponders, or any toll-related charges during your van hire in Gander. Rental company toll programmes such as e-Toll or TollPass are designed for regions where tolls exist and are simply not relevant here.

There are also no congestion charges or emissions zone fees in Gander or anywhere else in Newfoundland and Labrador.

If your trip takes you to other parts of Canada where tolls do apply, keep your receipts, all bookings include Tolls Cashback, which lets you claim up to 5% of your total booking value back for tolls paid during your van hire.

Yes, if your van hire from Gander takes you into other parts of Canada where toll roads exist, you can claim Tolls Cashback for any tolls you pay during the rental period.

Newfoundland and Labrador itself has no toll roads, so there are no local toll costs for driving your van around Gander. However, if your itinerary extends to provinces with tolled routes, the cashback benefit applies.

To claim, email [email protected] within 30 days of returning your van with the following:

• Your booking confirmation
• A copy of the rental agreement signed at the Gander counter
• A receipt or statement showing the toll charges paid

The refund covers the lesser of the total tolls paid or up to 5% of your total booking value, and is returned to your original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

To collect your van hire in Gander, bring the following physical documents, digital copies are not accepted at the counter:

• Your original, unexpired driver's licence in the main driver's name
• A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security deposit)
• Your passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or proof of onward travel

If your driver's licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.

Note that Enterprise at Gander Airport will not accept learner's permits, photocopied licences, or breathalyser-restricted licences. All documents must be physical originals presented at the counter.

You must present a physical, major credit card with the driver's name printed on the card at the Gander counter when picking up your van. The card must be in the main driver's name and have sufficient available credit to cover the authorisation hold.

For van hires in Canada, the typical authorisation hold is approximately GBP 300 to GBP 500, though some Gander locations may authorise up to GBP 750. The hold is a temporary authorisation, not a charge, and is released after you return the van, your bank controls how quickly it clears, which can take up to 15 working days.

• Debit cards are not accepted for the deposit
• Prepaid or virtual cards are not accepted
• The card must be physically present, digital wallets alone are not sufficient
• Avis at Gander Airport also accepts American Express, Discover, MasterCard, Visa, JCB, Diners Club International, and China Union Pay as credit identification

Bring a backup credit card in your name in case your primary card is declined. Even if you prepaid your van hire online, a physical credit card is still required at collection.

Yes, drivers aged 21 to 24 can rent a van in Gander, but restrictions and surcharges apply. Avis at Gander Airport will rent to drivers in this age group with a valid driver's licence and major credit card, but an underage surcharge is automatically added to the hire.

Importantly, certain vehicle categories are not available to renters under 25 at Avis. Minivans, 12-passenger vans, luxury cars, full-size SUVs, premium SUVs, and specialised vehicles are excluded for this age group. This means the specific van category you want may not be available if you are under 25, so confirm availability when booking.

For other partner brands at Gander, similar young-driver policies apply. The surcharge amount varies by brand and is paid at the counter. There is no way to waive this fee, it is applied automatically based on the driver's age at collection.

All drivers, regardless of age, must present a valid original driver's licence and a major credit card in their own name at the Gander counter.

Driving a van in Gander and across Newfoundland and Labrador comes with several rules that may differ from what you are used to at home.

• Graduated licensing restrictions: Drivers holding a Level 1 (novice) licence in Newfoundland are banned from motorways where the speed limit exceeds 80 km/h. The Trans-Canada Highway near Gander has higher speed limits, so novice-licensed drivers cannot legally use it in their van hire.
• Zero blood alcohol tolerance applies to all drivers in the province, not just novice drivers.
• Winter tyres: From 2026, three-peak mountain snowflake tyres are required in designated winter zones. Gander experiences significant snowfall, so confirm your van is equipped with compliant tyres if hiring in winter months.
• Community safety zones: Speed limits of 30 km/h now apply near seniors' facilities and recreation centres under 2026 provincial updates.
• Speed enforcement in Newfoundland focuses on roadside checks and demerit points rather than fixed speed cameras common in urban centres elsewhere.

Drive-on-the-right rules apply throughout Canada, the same as in the United Kingdom.

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if something goes wrong during your van hire in Gander or on the road in Newfoundland.

Core benefits typically include:

• Travel and medical insurance coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This coverage is particularly relevant for van hires in Gander given the remote stretches of the Trans-Canada Highway and limited services in rural Newfoundland. If a medical emergency or accident occurs far from town, having legal and medical assistance on call can make a significant difference.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your booking confirmation number ready.

Important: this benefit applies only to non-North American customers. Canadian and US residents do not qualify for this coverage.

Van hires in Gander follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the Gander counter.

Before returning your van, refuel within approximately 15 km of the return location so the tank does not drop below full during the drive back. Keep your fuel receipt as proof in case of any dispute.

• If you return the van below the recorded starting level, the rental partner will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a service fee.
• For after-hours returns at Gander Airport, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone.

Ask the agent at the Gander counter about the nearest fuel station to the return location when you pick up your van.

Yes, you can add an additional driver to your van hire in Gander, either at no cost if your rate includes it or for a daily fee paid at the counter.

Check your booking confirmation for the line "Additional driver free of charge" before arriving at the Gander counter. If it is not included, the fees per brand are:

• Avis and Budget: GBP 10-13 per rental day, capped at GBP 65
• Hertz: GBP 13.50 per rental day, capped at GBP 189
• Alamo, National, Enterprise: GBP 15 per day with no stated cap

The additional driver must be present at the Gander counter at collection with their own valid original driver's licence. Both the main driver and the additional driver must sign the rental agreement. Anyone who drives the van without being listed on the agreement is not covered by the rental protections.

For Avis and Budget at Gander, additional drivers must be at least 25 years old at the time of collection.

A one-way drop-off fee may apply if you pick up your van in Gander and return it to a different city or location. The fee varies depending on the destination, the rental partner, the vehicle class, and the season.

During the booking process, any applicable drop-off fee for your van hire route will appear on the rate details page under the "To pay at destination" section. Review this before confirming your reservation, as the fee cannot be prepaid and is collected at the Gander counter or the return location.

• Same-city returns (for example, Gander Airport to Gander Downtown) often carry no drop-off fee
• Returns to other cities in Newfoundland or other provinces typically do carry a fee
• Cross-border or remote one-way routes may not be permitted or may carry higher fees

If you need to change your return location after booking, be aware that this will reprice your van hire and may add or increase the drop-off fee. Confirm any changes with the rental partner before making them.

When renting a van in Gander, two main types of coverages are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the van is damaged or stolen. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the van. In Canada, provincial law requires every vehicle to carry third-party liability, and this statutory minimum is included by default when you rent in Canada. You can purchase higher supplementary limits at the Gander counter if you want additional protection.

• CDW/LDW covers the van itself, not third parties
• LIS/ALI/SLI covers third parties, not the van
• Neither covers your personal belongings or your own injuries, those require separate add-ons

Review your booking confirmation before arriving at the Gander counter to confirm which coverages are already included in your van hire rate.