Avis Car Rental
in United States

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Hola Car Rentals is the only premium partner of the top car rental brands operating in the United States, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in the United States.

No. With Hola Car Rentals, all costs and charges for your Avis booking in the United States are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in the United States charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up your Avis rental car in the United States, you must bring the following physical documents to the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security deposit)
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For all other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents presented at the Avis counter in the United States must be physical originals. Digital copies shown on a phone or tablet are not accepted.

The standard minimum age to rent with Avis in the United States without a surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge, and most vehicle classes are restricted to drivers 25 and older.

Two states have different rules by law:

• New York: Avis must rent to licensed drivers aged 18 and older (a young-renter surcharge still applies)
• Michigan: Similar law requires rentals to drivers 18 and older (a surcharge still applies)

In most other United States locations, the minimum age is 21 to 24 with a surcharge, and 25 without one. Vehicle classes such as full-size SUVs, minivans, convertibles, luxury, and premium cars are typically restricted to drivers 25 and older.

If you are aged 21 to 24 and are a citizen or resident of Latin America or the Caribbean, certain Avis rates in the United States may waive the underage fee for the main driver. This waiver must appear explicitly on your booking confirmation and applies only to eligible vehicle categories such as economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV.

When you pick up your Avis rental car in the United States, the counter will place a temporary authorization hold on your credit card. This is not a charge but it reduces your available credit until the hold is released after you return the vehicle.

Typical hold amounts for Avis in the United States are approximately US$300 to US$400 for standard vehicle classes. Premium or specialty vehicles may require a higher hold.

• Only a physical, major credit card in the main driver's name with the driver's name printed on the card is accepted
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• The card must have sufficient available credit to cover the hold plus any expected charges

After you return the vehicle and the rental contract closes, Avis releases the hold. Your bank or card issuer controls when the funds appear back on your account, which can take up to 15 business days. It is a good idea to bring a backup credit card in your name in case your primary card is declined, and to notify your bank of your travel dates before arriving in the United States.

Toll roads across the United States are almost entirely cashless, and your Avis rental vehicle comes pre-equipped with an electronic toll device or is registered for plate-based billing. There are very few cash toll booths remaining.

The main toll systems you may encounter depending on where you drive include:

• E-ZPass: used across the Northeast from Maine to North Carolina and in the Chicago area
• FasTrak: used in California, including the Bay Bridge, SR-91 Express Lanes, and Southern California toll roads such as SR-73, SR-133, SR-241, and SR-261
• TollTag and TxTag: used in Texas on routes such as the Dallas North Tollway, Chisholm Trail Parkway, and US 183 in Austin

At the Avis counter in the United States, you will be offered a toll program. The standard Avis e-Toll pay-per-use option charges approximately US$5.95 per day you use a toll road, up to a cap of US$29.75 per rental. An unlimited option is also available at approximately US$11.99 per day, capped at US$59.95 per week.

If you decline the toll program, Avis will still bill you for any tolls incurred via plate recognition, plus administrative processing fees. To avoid unexpected charges, review the toll program terms carefully before signing the rental agreement.

Yes, all bookings made through Hola Car Rentals, including Avis rentals in the United States, include Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during your rental.

Given that the United States has extensive cashless toll networks, including E-ZPass in the Northeast, FasTrak in California, and TxTag and TollTag in Texas, toll costs can add up quickly during an Avis rental. This benefit helps offset those costs.

To claim your cashback after returning your Avis vehicle in the United States:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed Avis rental agreement, and a toll receipt or itemized invoice showing the charges paid

The refund is processed to the same payment method used for your original booking and typically takes 7 to 10 business days after approval. Claims submitted after 30 days will not be accepted. Note that this benefit reimburses tolls only, not toll program service fees or traffic fines.

When renting with Avis in the United States, two main types of coverage are relevant to most renters:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis rental. Some United States states require rental companies to include state-minimum liability, but not all states do. It is strongly recommended to add Liability Insurance Supplementary coverage of up to US$300,000 to your rental.

CDW and LDW do not cover tires, undercarriage, roof, keys, or personal belongings. Prohibited use such as driving under the influence, off-road use, or driving in restricted areas can void coverage entirely.

If an incident occurs during your Avis rental in the United States, prioritize safety, contact local authorities if needed, and notify Avis immediately using the number on your rental agreement. Report the incident as soon as possible, as late reporting can invalidate your coverage.

Yes, you can add an additional driver to your Avis rental in the United States, either as an included benefit on certain rates or by paying a fee at the counter.

When the additional driver is not included in your rate, Avis charges US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes for the United States.

Requirements for adding an additional driver to an Avis rental in the United States:

• The additional driver must be present at the Avis counter at pick-up
• They must present a valid driver's license and any required ID
• For Avis in the United States, additional drivers must generally be at least 25 years old
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Avis rental agreement are covered by protections such as CDW and LDW. If someone drives who is not named on the contract, coverage may be void and additional charges may apply. Check your booking confirmation to see whether an additional driver is already included in your rate before arriving at the counter.

Avis rentals in the United States follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid fuel charges on your Avis rental in the United States:

• Check the fuel gauge with the Avis agent at pick-up and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Avis vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee. Using the wrong fuel type is not covered by the fuel policy and may generate additional charges.

Some Avis counter locations in the United States may offer an optional prepaid fuel plan. If you accept it, any unused fuel is typically non-refundable, so the Full-to-Full approach is generally the better value for most renters.

Travel Assistance provided by Terrawind Global Protection is included with most Hola Car Rentals bookings, including Avis rentals in the United States. However, this benefit does not apply to residents of the United States or Canada. If you are a United States or Canadian resident renting an Avis vehicle domestically, you do not qualify for this coverage.

For eligible renters, such as visitors arriving from Latin America, Europe, or other regions, the Travel Assistance benefit typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Avis rental in the United States, for example after a highway breakdown or a medical situation while driving in a remote area, you can reach the Terrawind assistance line 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not include damage to the Avis rental vehicle (that is CDW or LDW) or third-party liability (that is LIS or SLI). Always review your booking confirmation for the exact terms and limits that apply to your itinerary.

Yes, one-way rentals are available with Avis across the United States, allowing you to pick up in one city and return in a different city. However, a drop-off fee may apply depending on the route, distance, vehicle class, and season.

General patterns for Avis one-way rentals in the United States:

• Same-city airport to downtown: often no drop-off fee
• City to city within the same region or state: a drop-off fee typically applies and varies by distance and vehicle class
• Cross-country or long-distance routes: a drop-off fee almost always applies and can be significant

The drop-off fee for your specific Avis route in the United States will be shown during the booking process under the details page of the rate selected, listed as a separate line under the section showing what is due at the destination. This fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking.

If you change your return location after booking, the rental will be repriced and the drop-off fee may change. Always confirm the fee on your booking confirmation before arriving at the Avis counter.

Avis operates rental counters at major airports throughout the United States, including New York JFK, Los Angeles LAX, Miami MIA, Dallas Fort Worth, Houston George Bush Intercontinental, San Francisco SFO, Atlanta Hartsfield Jackson, Phoenix Sky Harbor, Denver, and many others.

At most United States airports, the Avis counter is located near the baggage claim area inside the terminal. However, many larger airports use a Consolidated Rental Car Center (RCC) that is separate from the terminal building. In those cases, you will need to take a shuttle bus or an automated people mover from the terminal to reach the Avis counter.

• Follow signs for Car Rental or Rental Car Center after collecting your bags
• Look for the Avis logo on shuttle buses at the designated rental car shuttle stop outside the arrivals level
• At off-site locations, a shuttle will also return you to the terminal after you drop off the vehicle

Your booking confirmation will show the operating brand and any specific pick-up instructions for your Avis location in the United States. If you cannot find the counter, use the airport information desk or courtesy phones located throughout the terminal. Hola Car Rentals also publishes specific pick-up guides for many major United States airports.

Avis offers a wide range of vehicle categories across the United States, making it suitable for different group sizes and travel needs. Available categories include:

• Economy and compact cars
• Intermediate and midsize sedans, including models such as the Toyota Camry and Chevrolet Malibu
• Full-size sedans
• Compact and midsize SUVs
• Full-size and premium SUVs, including options such as the Chevrolet Suburban seating up to 8 passengers
• Minivans and passenger vans
• Pickup trucks
• Convertibles

Avis maintains a large fleet across the United States with vehicles averaging under 6 months old and undergoing regular maintenance before each rental. The exact models available will vary by location and date, as Avis applies a similar vehicle policy where a confirmed category guarantees a vehicle of that class or better, not a specific model.

Note that certain vehicle classes in the United States are restricted to drivers aged 25 and older. Categories such as full-size SUVs, minivans, vans, convertibles, luxury, and premium vehicles are generally not available to renters under 25. Always check the class restrictions that apply to your age group before booking your Avis rental.

When renting with Avis at airports in the United States, the final amount due at the counter typically includes several taxes and fees on top of the base rental rate. These vary by state, city, and airport but commonly include:

• Airport Concession Recovery Fee (ACRF): charged by rental companies to recover the cost of operating at the airport
• Customer Facility Charge (CFC): a per-day fee that funds the construction or maintenance of the airport's Consolidated Rental Car Center
• Vehicle License Recovery Fee (VLRF): covers the cost of registering the rental fleet
• State and local rental taxes: vary significantly by state across the United States
• Tourism surcharges: some states or cities add additional levies on rental cars

Your booking confirmation will show whether taxes and fees are included in your prepaid rate or listed as amounts due at the destination. If your confirmation shows taxes and fees as included, you should not be billed again for those items at the Avis counter. If you are charged for something that was marked as included, the No Extra Charges© guarantee covers that situation.

Off-airport Avis locations in the United States may have lower fees since some airport-specific surcharges do not apply. Always review the full breakdown on your confirmation before arriving at the counter.