Avis Car Rental
in California

Hola Car Rentals is the only premium partner of the top car rental brands operating in California, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in California.

No. With Hola Car Rentals, all costs and charges for your Avis booking in California are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in California charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When picking up your Avis rental at Los Angeles International Airport (LAX) in California, follow the signs from baggage claim to the exit and board the purple Avis courtesy bus to the rental facility at 5251 W 98th St. The LAX Avis counter operates 24 hours a day, seven days a week, so late arrivals are accommodated.

If you are an Avis Preferred member, proceed directly to the Preferred counter where your documents and keys are preprinted and ready. Walk-up renters should follow the 405 freeway to Century Blvd to reach the Consolidated Rent-A-Car facility.

For vehicle return at LAX, drive to the Consolidated Rent-A-Car center at 5251 W 98th St via Concourse Way off Century Blvd. After dropping the car, take the Avis shuttle back to your terminal. A 24-hour drop-off option is available if you return outside standard staffed hours.

At San Francisco International Airport (SFO) in California, Avis operates on a 24-hour basis with 24-hour drop-off available. After landing, follow the airport signs toward the Car Rental Center on the airport campus. SFO uses a consolidated rental center, so you will take the AirTrain to reach the facility rather than walking directly from the terminal.

Once at the rental center, proceed to the Avis counter, present your booking confirmation, driver's license, and credit card, and collect your vehicle. For return, follow the airport signs to the Car Rental Return area within the same consolidated facility, then take the AirTrain back to your terminal.

If you are arriving at another major California airport such as San Diego International (SAN), the Avis facility is located at 3355 Admiral Boland Way on the northeast side of the airport, also open 24 hours with 24-hour drop-off.

California uses FasTrak as its statewide electronic toll collection system, and Avis vehicles rented in California are equipped with an electronic toll device or plate-based billing system compatible with this network. FasTrak covers all California toll facilities, including Bay Area bridges such as the Bay Bridge and Golden Gate Bridge, Orange County toll roads (SR-73, SR-133, SR-241, SR-261), and express lanes on routes like I-10, I-110, and I-91.

There are virtually no cash toll booths remaining in California. When you pick up your Avis rental, you have two options:

• Purchase an unlimited toll package at approximately US$11 to US$25 per rental day, covering all toll usage during the rental period
• Decline the package and pay per use, in which case Avis will charge the actual toll amounts plus administrative processing fees to your card, often weeks after the rental ends

If you plan to use your own FasTrak account, you can add your rental vehicle's license plate with the rental dates. Inform the Avis counter representative so they can deactivate the vehicle's default toll device and help you avoid duplicate charges.

Toll costs in California vary depending on which region you drive through with your Avis rental. Here are approximate costs for common routes:

• Golden Gate Bridge (southbound, 2-axle car): approximately US$9.75 with FasTrak, US$10.75 by invoice or plate
• Bay Bridge (San Francisco to Oakland, westbound): approximately US$8.50 with FasTrak, with higher rates for invoice billing
• Orange County toll roads (SR-73, SR-241, SR-261, SR-133): approximately US$5 to US$15 per day depending on usage
• Los Angeles express lanes (I-10, I-110): approximately US$0 to US$10 per day if used; regular lanes on the same routes are free
• San Diego area: very limited toll exposure

If you do not enroll in an Avis toll program in California, the toll authority invoices Avis via your license plate, and Avis then charges you the toll plus administrative fees, which can be 30 to 50 percent higher than FasTrak rates. Charges may appear on your card days or even weeks after you return the vehicle.

Yes, all Hola Car Rentals bookings, including Avis rentals in California, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental period.

California has significant toll exposure, particularly in the San Francisco Bay Area (bridge crossings) and in Southern California (Orange County toll roads and Los Angeles express lanes), so this benefit can provide meaningful savings on an Avis rental here.

To claim your cashback after returning your Avis vehicle in California:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Avis rental agreement signed at pickup, and a toll receipt or statement showing charges paid during the rental

The refund is issued to your original payment method and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To pick up your Avis rental in California, you must present the following physical documents at the counter:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A valid passport or government-issued photo ID (required for international visitors)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required by Avis in California.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Avis counter. Debit and prepaid cards are not accepted for the security deposit hold.

Yes, Avis charges a young driver surcharge in California for renters between the ages of 21 and 24. The standard minimum age to rent without a surcharge at Avis in California is 25.

Drivers aged 21 to 24 can still rent from Avis in California but will pay a daily underage fee and face restrictions on which vehicle classes they can book. Most premium, full-size, SUV, minivan, convertible, and luxury categories are restricted to renters aged 25 and older.

There is one notable exception for Avis in California: if you are a citizen or resident of Latin America or the Caribbean (LAC) aged 21 to 24, certain Hola Car Rentals rates fulfilled by Avis waive the young-renter fee. This waiver must appear explicitly on your Hola Car Rentals confirmation and applies only to eligible vehicle categories such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV. It does not apply to travelers from Europe, Asia, Africa, or other regions.

If you are unsure whether the waiver applies to your booking, check your confirmation or contact Hola Car Rentals support before pickup.

When picking up your Avis rental in California, a temporary authorization hold is placed on your credit card at the counter. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by Avis location, vehicle class, and season.

Premium or specialty vehicles may require a higher hold. Airport locations in California such as LAX, SFO, and SAN may also apply different amounts than downtown or neighborhood Avis locations.

A few important points to keep in mind:

• The hold is a temporary authorization, not a charge; it reduces your available credit until your bank releases it after the rental ends
• Only a physical major credit card in the main driver's name with the driver's name printed on the card is accepted; debit and prepaid cards are not accepted for the deposit
• Your bank controls how quickly the hold is released after return, which can take up to 15 business days
• Bring a backup credit card in case your primary card is declined

Hola Car Rentals cannot confirm the exact hold amount in advance, as this is set by the Avis counter and local rules at your California pickup location.

Yes, Avis offers after-hours drop-off at several California airport locations, though procedures vary by site.

• LAX (Los Angeles): Open 24 hours with 24-hour drop-off available at the Consolidated Rent-A-Car facility at 5251 W 98th St
• SFO (San Francisco): Open 24 hours with 24-hour drop-off at the consolidated rental center
• SAN (San Diego): Open 24 hours with 24-hour drop-off at 3355 Admiral Boland Way
• SMF (Sacramento): Open 6:00 AM to midnight; for after-hours returns, lock the vehicle and place keys in the drop box in the return area; the vehicle is checked in the next business day
• OAK (Oakland): Open 6:00 AM to midnight; between 2:00 AM and 4:00 AM, hand keys to the security guard; between 4:00 AM and 6:00 AM, use the gray drop box

At downtown California locations such as the Avis office at 888 S Figueroa St in Los Angeles, hours are more limited (Monday to Friday 8:00 AM to 5:00 PM, Saturday to Sunday 8:00 AM to 1:00 PM), and after-hours drop-off may not be available. Always confirm the specific return instructions on your Avis rental agreement before your return date.

Yes, most Hola Car Rentals bookings, including Avis rentals in California, include Travel Assistance coverage provided by Terrawind Global Protection at no extra cost. This benefit is particularly useful if you experience a medical emergency or accident while driving California's highways or more remote areas such as the Sierra Nevada or the Central Valley.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, contact Terrawind at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for Travel Assistance on Avis rentals in California or elsewhere in the United States.

The insurance included in your Avis rental in California depends on the rate plan you selected when booking through Hola Car Rentals. Here is a general overview of the main coverages available:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving. Some U.S. states require a minimum level of liability; not all California Avis locations include this automatically, so check your confirmation

CDW and LDW do not cover third-party liability, your personal injuries, or your belongings. Those require separate coverages (LIS/ALI/SLI and PAI/PEC respectively).

Always review your Hola Car Rentals confirmation before arriving at the Avis counter in California to confirm exactly which protections are included and whether any deductible applies. At pickup, verify the coverages listed on the Avis rental agreement match your confirmation before signing.

Yes, you can add an additional driver to your Avis rental in California, either as part of your rate or for a fee paid at the counter.

If your Hola Car Rentals confirmation states that an additional driver is included, the first extra driver is added at no charge. If it is not included, Avis in California charges US$13 per rental day plus taxes, with a maximum cap of US$65 plus taxes for the rental period.

Requirements for adding an additional driver at the Avis counter in California:

• The additional driver must be physically present at pickup
• They must present a valid driver's license and any required ID
• For Avis in California, additional drivers must generally be at least 25 years old; drivers aged 21 to 24 may be subject to an underage surcharge or may not be accepted depending on location
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Avis rental agreement are covered by protections such as CDW and liability insurance. Anyone not named on the contract who drives the vehicle may void coverage.

Avis rentals in California follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Avis rental in California:

• Check the fuel gauge with the Avis agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• Show the gauge at full when returning the vehicle

If you return the Avis vehicle in California with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

For after-hours returns at California airports such as SMF or OAK, leave your fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as evidence in case a dispute arises.