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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 4 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 2 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 5 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 4 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Florida include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Florida, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Florida.

Will I face unexpected charges at the Avis counter in Florida when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Avis booking in Florida are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Florida charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my Avis rental car at Orlando International Airport (MCO) in Florida?

At Orlando International Airport, Avis counters are located in Terminals A, B, and C and operate 24 hours a day, making it one of the most accessible Avis locations in Florida.

If you are an Avis Preferred member, you can skip the counter entirely. Your assigned garage space will be communicated via the Avis app or email, and the keys will be in the car waiting for you.

When you book, adding your flight number helps Avis prepare your vehicle before you arrive. Orlando MCO is the busiest Avis location in Florida, so allowing a few extra minutes during peak travel periods is a good idea.

Where do I pick up my Avis rental car at Miami International Airport (MIA) in Florida?

At Miami International Airport, Avis is located at the MIA Rental Car Center (RCC), which serves all major rental brands operating at the airport in Florida.

To reach the Avis counter at MIA, take the MIA Mover, a free automated people mover train that connects the airport terminals to the Rental Car Center. The journey takes just a few minutes. Follow signs inside the terminal for the MIA Mover or Rental Car Center.

Once at the RCC, follow Avis signage to the correct floor and counter. Bring your booking confirmation, a valid driver's license, and a physical major credit card in the main driver's name for the security deposit.

Where do I pick up my Avis rental car at Fort Lauderdale Airport (FLL) in Florida?

At Fort Lauderdale-Hollywood International Airport, Avis is located at the consolidated Rental Car Center on the 3rd floor.

How you get there depends on which terminal you arrive at:

  • Terminal 1: Walk via the covered pedestrian bridge directly to the Rental Car Center.
  • Terminals 2, 3, and 4: Take the free shuttle bus from the designated rental car shuttle stop outside baggage claim to the Rental Car Center.

The Avis counter at FLL operates 24 hours, and a key drop box is available in the return area for after-hours returns. This is one of the most active Avis locations in Florida, so having your confirmation and documents ready will speed up the process.

How do tolls work when renting an Avis car in Florida?

Almost all toll roads in Florida are cashless, meaning your Avis rental vehicle will include an electronic toll device or a plate-based billing system. There are very few cash toll booths remaining in the state.

At the Avis counter in Florida, you will typically have two options:

  • Unlimited toll package: Avis charges approximately US$6.95 per day (capped at US$34.75 per month) when tolls are incurred. This covers unlimited toll usage during your rental.
  • Pay per use: If you decline the package, Avis will charge you the actual toll amount plus administrative fees after your rental ends. Charges can appear days or weeks after you return the car.

Common toll roads you may encounter in Florida include SR-528, SR-417, and SR-408 around Orlando, the Florida Turnpike and I-95 Express near Miami, and the Selmon Expressway in Tampa. Estimated daily toll costs range from US$3 to US$20 depending on your route.

You may also opt out and purchase your own Florida visitor toll pass. If you do, inform the Avis counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.

What documents do I need to pick up my Avis rental car in Florida?

To pick up your Avis rental car in Florida, you must present the following physical documents at the counter:

  • A valid, original driver's license (not a digital copy).
  • A physical major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold.
  • A passport or valid government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets (required for visitors traveling internationally).

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at any Avis location in Florida. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the Avis counter in Florida.

Does Avis in Florida offer a tolls cashback benefit?

Yes, when you book your Avis rental in Florida through Hola Car Rentals, your rate includes Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during your rental.

Florida has an extensive cashless toll network, including roads like the Florida Turnpike, SR-417, SR-528, and I-95 Express lanes, so toll costs can add up quickly depending on your route. This benefit helps offset those costs.

To claim your cashback after returning your Avis vehicle in Florida:

  • Email [email protected] within 30 days of returning the car.
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
  • Attach your Hola Car Rentals reservation confirmation, the Avis rental agreement, and a toll invoice or statement showing charges paid.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

How much is the security deposit for an Avis rental in Florida?

When picking up your Avis rental car in Florida, the counter agent will place a temporary authorization hold on your credit card as a security deposit. This is not a charge; it temporarily reduces your available credit until the hold is released after you return the vehicle.

For Avis locations in Florida, the typical hold on a major credit card is approximately US$300 to US$400 for a standard vehicle. Premium or specialty vehicle classes may require a higher hold.

Important requirements for the deposit at any Avis location in Florida:

  • The card must be a physical major credit card (not a debit, prepaid, or virtual card).
  • The card must be in the main driver's name, with the driver's name printed on the card.
  • You must have sufficient available credit to cover the hold plus any expected charges.

After you return the Avis vehicle in Florida, the hold is released, but your bank controls when it appears back on your account. This can take up to 15 business days.

Is there a young driver surcharge for renting an Avis car in Florida if I am under 25?

Yes, Avis in Florida charges a young-renter surcharge for drivers aged 21 to 24. The minimum age to rent without an additional fee is 25.

Drivers aged 21 to 24 can rent from Avis in Florida but should be aware of the following:

  • A daily young-renter surcharge applies on top of the base rental rate.
  • Most vehicle classes are restricted to drivers aged 25 and older. Categories such as full-size, SUV, minivan, convertible, luxury, and premium are typically unavailable to under-25 renters.
  • Economy, compact, and intermediate vehicles are generally the available options for younger drivers at Avis locations in Florida.

There is one notable exception: if you are a driver aged 21 to 24 from Latin America or the Caribbean, certain Avis rates in Florida may waive the underage fee for the main driver. This waiver must appear explicitly on your booking confirmation to apply at the counter.

Florida does not follow the New York or Michigan rules that require rentals to drivers aged 18 and older, so the standard Avis policy of 21 as the minimum age applies across the state.

What is the fuel policy for Avis rentals in Florida?

Avis rentals in Florida follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges at any Avis location in Florida:

  • Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement.
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving.
  • Refuel within approximately 10 miles or 15 km of the Avis return location so the gauge does not drop below full before you arrive.
  • Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis vehicle in Florida with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

For after-hours returns at Florida Avis locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as documentation.

Can I add an additional driver to my Avis rental in Florida?

Yes, you can add an additional driver to your Avis rental in Florida, but the additional driver must be present at the counter at pickup with a valid driver's license.

Whether the additional driver fee is included or charged at the counter depends on your rate:

  • If your booking confirmation states additional driver is included, no fee applies for the first extra driver.
  • If not included, Avis in Florida charges US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes.

Important rules for additional drivers at Avis locations in Florida:

  • The additional driver must meet the same document requirements as the main driver.
  • For Avis in Florida, additional drivers must generally be at least 25 years old at pickup.
  • Both the main driver and the additional driver must sign the rental agreement at the counter.
  • Only drivers listed on the Avis rental agreement are covered by protections such as CDW and liability coverage.

If someone drives the Avis vehicle in Florida who is not listed on the agreement, coverage may be void and additional charges could apply.

What insurance coverage do I need for my Avis rental in Florida?

When renting from Avis in Florida, two main types of coverage are worth understanding before you reach the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis rental vehicle itself. A deductible may apply unless your confirmation explicitly states zero deductible. CDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Avis vehicle in Florida. Some U.S. states require rental companies to include state-minimum liability, but not all do. Florida is a high-traffic state with busy expressways around Miami, Orlando, and Tampa, so having adequate liability coverage is strongly recommended.

Check your booking confirmation to see which coverages are included in your rate. If third-party liability is not included, you can add it during checkout or confirm at the Avis counter in Florida.

Note that neither CDW nor LIS covers your personal injuries or belongings. Those require separate Personal Accident Insurance (PAI) or Personal Effects Coverage (PEC).

What happens if I return my Avis car late in Florida?

If you return your Avis rental car in Florida after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location.

If you exceed the grace period, Avis may charge you for extra hours or an additional full day, plus a late return fee depending on the location in Florida.

Most Avis locations in Florida offer 24-hour drop-off, including key drop boxes for after-hours returns:

  • Fort Lauderdale (FLL): Key drop box in the return area; checked the following day.
  • Fort Myers (RSW): Drop contract and keys at the counter before 4 AM; the counter reopens at 5 AM.
  • Panama City (ECP): Key drop box at the Avis counter inside the terminal, open 24 hours.

Always remove all personal belongings before dropping the keys, as you remain responsible for the vehicle until Avis formally checks it in. If you anticipate needing more time, contact the Avis location in Florida as early as possible to discuss extending your rental.

Does travel assistance come with my Avis booking in Florida?

Yes, most bookings for an Avis rental in Florida through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is especially relevant in Florida, where long drives between cities like Miami, Orlando, and Tampa, or along less-populated stretches of highway, can put you far from immediate help. Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers.
  • Legal assistance in the event of an accident.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

If you need assistance during your Avis rental in Florida, contact Terrawind 24 hours a day:

Have your full name and Hola Car Rentals confirmation number ready when you call. Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage.

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