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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Avis in Virginia

Avis operates across Virginia's main arrival points — Washington Dulles International Airport (IAD), Ronald Reagan Washington National Airport (DCA), Richmond International Airport (RIC), and Norfolk International Airport (ORF) — with counter setups that differ meaningfully by location. At IAD, the Avis counter runs 24 hours, but reaching it requires the airport's internal people mover to baggage claim, then a continuous shuttle to the off-terminal rental facility; budget at least an hour from landing to driving away. At DCA, vehicles are held at an off-airport lot at 2600 Richmond Highway in Arlington, reached by a dedicated shuttle. Richmond and Norfolk are more straightforward: both counters sit inside the baggage claim area with cars parked steps outside. Virginia's toll network is extensive, especially in Northern Virginia, Richmond, and the Hampton Roads corridor — Avis vehicles carry an electronic transponder, and if you use a toll lane without pre-selecting a package, you'll be enrolled automatically in a per-day convenience fee of US$6.95 (capped at US$34.95 per rental period) on top of the toll itself. An unlimited toll package runs roughly US$11–26/day depending on location and is worth considering for multi-day itineraries. Budget for a deposit hold of at least US$200–250 on a credit card in the primary driver's name — debit cards are not accepted. Drivers whose license uses a non-Latin script should carry an International Driving Permit.

Best Car Rental Deals

4.5/ 5
Chevrolet Spark

Chevrolet Spark | Automatic

SMALL

or Small similar

4 2 Automatic
From / day
4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
From / day
4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 4 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Virginia include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Virginia, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Virginia.

Will I face unexpected charges at the Avis counter in Virginia when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Avis booking in Virginia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Virginia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How does Avis airport pickup work at Washington Dulles International Airport in Virginia?

At Washington Dulles International Airport (IAD) in Virginia, Avis operates a shuttle-based pickup process. After collecting your bags, head curbside to pickup zone 2D and board the Avis shuttle bus, which takes you a short ride to the rental counter near the Main Terminal.

One important detail for arrivals at IAD: the Airport Arrival Terminal gates are located far from the Main Terminal and Baggage Claim. You will need to use the Auto Train (People Mover) to travel between terminals before reaching the baggage claim level and the shuttle stop. Allow extra time for this connection, especially if you are arriving on an international flight.

The Avis counter at IAD operates 24 hours daily, and 24-hour drop-off is also available, making it convenient for early departures or late arrivals in Virginia.

How does Avis airport pickup work at Reagan National Airport in Virginia?

At Ronald Reagan Washington National Airport (DCA) in Virginia, Avis operates from an off-airport lot rather than an on-site terminal counter. The process differs by terminal:

  • Terminal 1 arrivals: Exit at the baggage claim level, follow the purple signs for off-airport shuttles and rental cars, and walk to the far end of the sidewalk to board the Avis shuttle bus.
  • Terminal 2 arrivals: Follow the same purple signage but cross the street to reach the shuttle pickup area.

The Avis shuttle transports you to the off-airport rental lot at 2600 Richmond Highway, Arlington, Virginia, where you complete your pickup and collect your vehicle.

Counter hours at DCA are 7:00 AM to 11:00 PM daily. For early morning flights, the return lot is staffed from 4:30 AM and the Avis shuttle also runs early. Note that vehicles cannot be returned between the closing time and 4:30 AM, so plan accordingly if you have a very early departure from this Virginia airport.

Walk-up renters who do not have an airport reservation must visit the Fashion Center at Pentagon City location (1100 S Hayes St., Arlington, Virginia 22202) instead of the airport facility.

What documents do I need to pick up my Avis rental car in Virginia?

To pick up your Avis rental car in Virginia, you must present the following at the counter:

  • A valid, unexpired driver's license in the main driver's name (physical original, not digital).
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold.
  • A passport or valid government-issued photo ID (required for international visitors).
  • Your booking confirmation or printed voucher.
  • Round-trip flight tickets or travel itinerary showing your return date and name, which is required at Virginia airport locations.

If your driver's license is not issued in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) as a translation alongside your original license. The IDP is not a standalone document and cannot replace your license.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the Avis counter in Virginia. Debit and prepaid cards are not accepted for the security deposit hold.

Does Avis offer a toll transponder for Virginia roads, and how much does it cost?

Yes, Avis vehicles rented in Virginia come equipped with an electronic toll device, since virtually all toll collection in Virginia is cashless or electronic. At pickup, you can choose how to handle tolls:

  • Enroll in the Avis toll management program, which typically costs between US$3.99 and US$7.99 per rental day, capped at approximately US$125 per rental month, plus the actual toll charges incurred.
  • Opt out and pay tolls manually using Virginia's E-ZPass system, where accepted, or by cash (exact change required during overnight hours at some locations) or credit card.

The daily toll program fee is charged for every day of the rental, regardless of whether you actually use a toll road that day. For example, a 10-day rental at US$4.99 per day would cost US$49.90 in program fees alone, before any actual tolls.

Virginia has several toll roads you are likely to encounter, including the Powhite Parkway (US$0.75 to US$1.25 for standard vehicles), the Chesapeake Expressway (US$4.00 to US$5.00), the Pocahontas Parkway (US$4.85 to US$7.15), and the I-66, I-495, I-95, and I-395 Express Lanes, which use dynamic pricing based on real-time traffic. If you drive a toll road without paying or enrolling in a program, the Virginia Department of Transportation will issue a violation notice by mail.

Can I get cashback on tolls paid during my Avis rental in Virginia?

Yes, all bookings made through Hola Car Rentals, including Avis rentals in Virginia, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental.

Virginia has several toll roads where charges can add up quickly, including the I-66, I-495, I-95, and I-395 Express Lanes with dynamic pricing, the Chesapeake Expressway, the Pocahontas Parkway, and the Powhite Parkway. Any tolls you pay on these roads during your Avis rental in Virginia are eligible for the cashback claim.

To claim your refund:

  • Email [email protected] within 30 days of returning your Avis vehicle in Virginia.
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
  • Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid.

The refund is the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total was US$600, the cap is US$30. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What is the security deposit amount for an Avis rental in Virginia?

When picking up your Avis rental car in Virginia, the counter will place a temporary authorization hold on your credit card as a security deposit. For standard vehicle classes in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary depending on the specific Avis location in Virginia, the vehicle class, and the season.

The hold is not a charge. It temporarily reduces your available credit until the rental agreement is closed and your bank releases the authorization, which can take up to 15 business days after you return the vehicle.

  • You must present a physical, major credit card with the driver's name printed on the card, in the main driver's name.
  • Debit cards, prepaid cards, and virtual card numbers are not accepted for the deposit hold.
  • Premium or specialty vehicles may require a higher hold amount.

Before your Avis pickup in Virginia, notify your bank of your travel plans to prevent the authorization from being flagged. Bringing a backup credit card in your name is also recommended in case your primary card is declined.

Is my foreign driver's license valid for an Avis rental in Virginia?

Yes, a foreign driver's license is generally accepted for an Avis rental in Virginia, provided it meets certain conditions.

Avis accepts licenses from countries that participated in the 1949 Geneva Convention on Road Traffic, the 1943 Convention on the Regulation of Inter-American Automobile Traffic, or countries with reciprocal agreements with the United States.

If your license is not issued in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, you are required to carry an International Driving Permit (IDP) alongside your original license. The IDP is a translation booklet only and is not valid without your original license.

  • Obtain your IDP in your home country before traveling. Organizations in the United States such as AAA do not issue IDPs to non-US license holders.
  • Present both your original license and the IDP together at the Avis counter in Virginia.
  • International visitors at Virginia airport locations must also present a round-trip airline ticket or travel itinerary showing their name and return date.

All documents must be physical originals. Digital versions are not accepted at the Avis counter in Virginia.

What are the age requirements and young driver fees for Avis in Virginia?

In Virginia, Avis follows the standard United States age policy. The minimum age to rent without a surcharge is 25. Drivers aged 21 to 24 may rent but are subject to a young-renter surcharge (also called an underage fee), which is charged daily at the counter in addition to the base rental rate.

For Avis rentals in Virginia, the young-renter surcharge is US$13 per rental day plus applicable taxes, with a maximum charge of US$65 plus taxes for the rental period.

Drivers under 25 are also restricted from renting certain vehicle classes. Categories such as Full Size, Premium, Luxury, SUV, Minivan, and Convertible are typically reserved for renters aged 25 and older. Economy, Compact, and Intermediate vehicles are generally available to younger drivers.

One exception applies to renters from Latin America and the Caribbean aged 21 to 24: on eligible Hola Car Rentals rates fulfilled by Avis in Virginia, the underage fee may be waived for the main driver when the waiver is explicitly shown on the booking confirmation and the renter presents proof of Latin American or Caribbean nationality or residency at the Avis counter. This exception applies only to eligible vehicle categories and does not extend to additional drivers.

What travel assistance is included with my Avis booking in Virginia?

Most Hola Car Rentals bookings, including Avis rentals in Virginia, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving through Virginia.

Core benefits typically include:

  • Travel and medical insurance coverage for up to 5 passengers per event.
  • Legal assistance in the event of a road accident.
  • Compensation for baggage lost by the airline.
  • Flight cancellation insurance.

This coverage does not apply to damage to the Avis rental vehicle itself (that is handled by CDW/LDW) or to third-party liability (handled by LIS/ALI/SLI). Pre-existing medical conditions are also excluded.

To use the assistance during your Avis rental in Virginia, contact Terrawind 24 hours a day, 7 days a week:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Important: this benefit is not available to residents of the United States or Canada. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

What insurance coverage is included with an Avis rental in Virginia?

When booking an Avis rental in Virginia through Hola Car Rentals, the insurance protections included depend on the rate plan you select. The two main coverages to understand are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis rental vehicle caused by a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. This does not cover damage to other vehicles or injuries to other people.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis vehicle in Virginia. Some U.S. states require a minimum level of liability coverage; confirm whether it is included in your rate or available as an add-on at the Avis counter.

Neither CDW/LDW nor LIS/ALI/SLI covers your personal injuries (that requires Personal Accident Insurance) or your belongings (that requires Personal Effects Coverage).

Review your Hola Car Rentals booking confirmation before arriving at the Avis counter in Virginia to confirm exactly which protections are included and whether any deductible applies. At pickup, verify the rental agreement matches your confirmation before signing.

Can I add an additional driver to my Avis rental in Virginia?

Yes, you can add an additional driver to your Avis rental in Virginia, either as part of your rate or by paying a fee at the counter.

If your Hola Car Rentals confirmation explicitly states that an additional driver is included at no charge, present that confirmation at the Avis counter in Virginia and ask the agent to add the driver to the agreement. Only the first additional driver is included; any further drivers will incur a fee.

If the additional driver is not included in your rate, Avis in Virginia charges US$13 per rental day plus applicable taxes, with a maximum of US$65 plus taxes for the rental period.

Requirements for adding a driver at the Avis counter in Virginia:

  • The additional driver must be physically present at pickup.
  • They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet).
  • For Avis in Virginia, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to an underage surcharge or may not be accepted depending on location rules.
  • Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the Avis rental agreement in Virginia are covered by the vehicle's protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void coverage.

What is the fuel policy for Avis rentals in Virginia?

Avis rentals in Virginia follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

  • At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the rental agreement.
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Virginia pickup location.
  • Refuel within approximately 10 miles or 15 kilometers of the return location so the gauge does not drop below full before you arrive.
  • Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis vehicle in Virginia with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee.

If the vehicle was not full at pickup, ask the Avis agent to record the exact starting level on the rental agreement. You are then only required to return it at that same recorded level, not necessarily full.

For after-hours returns at Virginia locations such as Roanoke-Blacksburg Regional Airport, which offers 24-hour drop-off, leave your fuel receipt in the return envelope and keep a photo of the full gauge as documentation.

What are the Avis counter hours at major Virginia airports?

Avis counter hours vary across Virginia airports. Here is a summary of the key locations:

  • Washington Dulles International Airport (IAD), Virginia: open 24 hours daily, with 24-hour drop-off available.
  • Ronald Reagan Washington National Airport (DCA), Virginia: open 7:00 AM to 11:00 PM daily. The return lot is staffed from 4:30 AM for early departures, but vehicles cannot be returned between closing time and 4:30 AM.
  • Richmond International Airport (RIC), Virginia: open 6:30 AM to 12:00 AM Monday through Friday, and 7:00 AM to 11:00 PM on Saturday.
  • Roanoke-Blacksburg Regional Airport (ROA), Virginia: counter hours are 7:00 AM to 11:30 PM Monday through Friday, 8:00 AM to 11:30 PM on Sunday, and 8:00 AM to 9:00 PM on Saturday, with 24-hour drop-off available.
  • Richmond International Airport (RIC), Norfolk International Airport (ORF), Charlottesville Albemarle Airport (CHO), and other Virginia airports: the Avis counter is located in the baggage claim area, with rental cars parked just outside.

Hours can change on public holidays. Always confirm the hours for your specific Avis location in Virginia on your booking confirmation before travel, and plan your arrival and return times accordingly to avoid being outside service hours.

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