Avis Car Hire
in Virginia

Hola Car Rentals is the only premium partner of the top car hire brands operating in Virginia, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Virginia.

No. With Hola Car Rentals, all costs and charges for your booking in Virginia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Virginia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Washington Dulles International Airport (IAD) in Virginia, Avis operates a shuttle-based pickup process. After collecting your bags, head curbside to pickup zone 2D and board the Avis shuttle bus, which takes you a short ride to the rental counter near the Main Terminal.

One important detail for arrivals at IAD: the Airport Arrival Terminal gates are located far from the Main Terminal and Baggage Claim. You will need to use the Auto Train (People Mover) to travel between terminals before reaching the baggage claim level and the shuttle stop. Allow extra time for this connection, especially if you are arriving on an international flight.

The Avis counter at IAD operates 24 hours daily, and 24-hour drop-off is also available, making it convenient for early departures or late arrivals in Virginia.

At Ronald Reagan Washington National Airport (DCA) in Virginia, Avis operates from an off-airport lot rather than an on-site terminal counter. The process differs by terminal:

• Terminal 1 arrivals: Exit at the baggage claim level, follow the purple signs for off-airport shuttles and hire cars, and walk to the far end of the sidewalk to board the Avis shuttle bus.
• Terminal 2 arrivals: Follow the same purple signage but cross the street to reach the shuttle pickup area.

The Avis shuttle transports you to the off-airport hire lot at 2600 Richmond Highway, Arlington, Virginia, where you complete your pickup and collect your vehicle.

Counter hours at DCA are 7:00 AM to 11:00 PM daily. For early morning flights, the return lot is staffed from 4:30 AM and the Avis shuttle also runs early. Note that vehicles cannot be returned between the closing time and 4:30 AM, so plan accordingly if you have a very early departure from this Virginia airport.

Walk-up renters who do not have an airport reservation must visit the Fashion Center at Pentagon City location (1100 S Hayes St., Arlington, Virginia 22202) instead of the airport facility.

To pick up your Avis hire car in Virginia, you must present the following at the counter:

• A valid, unexpired driver’s licence in the main driver’s name (physical original, not digital).
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold.
• A passport or valid government-issued photo ID (required for international visitors).
• Your booking confirmation or printed voucher.
• Round-trip flight tickets or travel itinerary showing your return date and name, which is required at Virginia airport locations.

If your driver’s licence is not issued in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) as a translation alongside your original licence. The IDP is not a standalone document and cannot replace your licence.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the Avis counter in Virginia. Debit and prepaid cards are not accepted for the authorisation hold.

Yes, Avis vehicles rented in Virginia come equipped with an electronic toll device, since virtually all toll collection in Virginia is cashless or electronic. At pickup, you can choose how to handle tolls:

• Enroll in the Avis toll management programme, which typically costs between US$3.99 and US$7.99 per hire day, capped at approximately US$125 per hire month, plus the actual toll charges incurred.
• Opt out and pay tolls manually using Virginia's E-ZPass system, where accepted, or by cash (exact change required during overnight hours at some locations) or credit card.

The daily toll programme fee is charged for every day of the hire, regardless of whether you actually use a toll road that day. For example, a 10-day hire at US$4.99 per day would cost US$49.90 in programme fees alone, before any actual tolls.

Virginia has several toll roads you are likely to encounter, including the Powhite Parkway (US$0.75 to US$1.25 for standard vehicles), the Chesapeake Expressway (US$4.00 to US$5.00), the Pocahontas Parkway (US$4.85 to US$7.15), and the I-66, I-495, I-95, and I-395 Express Lanes, which use dynamic pricing based on real-time traffic. If you drive a toll road without paying or enrolling in a programme, the Virginia Department of Transportation will issue a violation notice by mail.

Yes, all bookings made through Hola Car Rentals, including Avis rentals in Virginia, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

Virginia has several toll roads where charges can add up quickly, including the I-66, I-495, I-95, and I-395 Express Lanes with dynamic pricing, the Chesapeake Expressway, the Pocahontas Parkway, and the Powhite Parkway. Any tolls you pay on these roads during your Avis hire in Virginia are eligible for the cashback claim.

To claim your refund:

• Email [email protected] within 30 days of returning your Avis vehicle in Virginia.
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.

The refund is the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total was US$600, the cap is US$30. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When picking up your Avis hire car in Virginia, the counter will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicle classes in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary depending on the specific Avis location in Virginia, the vehicle class, and the season.

The hold is not a charge. It temporarily reduces your available credit until the hire agreement is closed and your bank releases the authorisation, which can take up to 15 business days after you return the vehicle.

• You must present a physical, major credit card with the driver’s name printed on the card, in the main driver’s name.
• Debit cards, prepaid cards, and virtual card numbers are not accepted for the deposit hold.
• Premium or speciality vehicles may require a higher hold amount.

Before your Avis pickup in Virginia, notify your bank of your travel plans to prevent the authorisation from being flagged. Bringing a backup credit card in your name is also recommended in case your primary card is declined.

Yes, a foreign driver’s licence is generally accepted for an Avis hire in Virginia, provided it meets certain conditions.

Avis accepts licences from countries that participated in the 1949 Geneva Convention on Road Traffic, the 1943 Convention on the Regulation of Inter-American Automobile Traffic, or countries with reciprocal agreements with the United States.

If your licence is not issued in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, you are required to carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation booklet only and is not valid without your original licence.

• Obtain your IDP in your home country before travelling. Organisations in the United States such as AAA do not issue IDPs to non-US licence holders.
• Present both your original licence and the IDP together at the Avis counter in Virginia.
• International visitors at Virginia airport locations must also present a round-trip airline ticket or travel itinerary showing their name and return date.

All documents must be physical originals. Digital versions are not accepted at the Avis counter in Virginia.

In Virginia, Avis follows the standard United States age policy. The minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 may hire but are subject to a young-driver surcharge (also called an underage fee), which is charged daily at the counter in addition to the base hire rate.

For Avis hires in Virginia, the young-driver surcharge is US$13 per hire day plus applicable taxes, with a maximum charge of US$65 plus taxes for the hire period.

Drivers under 25 are also restricted from hiring certain vehicle categories. Categories such as Full Size, Premium, Luxury, SUV, Minivan, and Convertible are typically reserved for drivers aged 25 and older. Economy, Compact, and Intermediate vehicles are generally available to younger drivers.

One exception applies to drivers from Latin America and the Caribbean aged 21 to 24: on eligible Hola Car Rentals rates fulfilled by Avis in Virginia, the underage fee may be waived for the main driver when the waiver is explicitly shown on the booking confirmation and the renter presents proof of Latin American or Caribbean nationality or residency at the Avis counter. This exception applies only to eligible vehicle categories and does not extend to additional drivers.

Most Hola Car Rentals bookings, including Avis rentals in Virginia, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving through Virginia.

Core benefits typically include:

• Travel and medical insurance coverage for up to 5 passengers per event.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

This coverage does not apply to damage to the Avis hire vehicle itself (that is handled by CDW/LDW) or to third-party liability (handled by LIS/ALI/SLI). Pre-existing medical conditions are also excluded.

To use the assistance during your Avis hire in Virginia, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Important: this benefit is not available to residents of the United States or Canada. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

When booking an Avis hire in Virginia through Hola Car Rentals, the insurance protections included depend on the rate plan you select. The two main coverages to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis hire vehicle caused by a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. This does not cover damage to other vehicles or injuries to other people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis vehicle in Virginia. Some U.S. states require a minimum level of liability cover; confirm whether it is included in your rate or available as an add-on at the Avis counter.

Neither CDW/LDW nor LIS/ALI/SLI covers your personal injuries (that requires Personal Accident Insurance) or your belongings (that requires Personal Effects Cover).

Review your Hola Car Rentals booking confirmation before arriving at the Avis counter in Virginia to confirm exactly which protections are included and whether any deductible applies. At pickup, verify the hire agreement matches your confirmation before signing.

Yes, you can add an additional driver to your Avis hire in Virginia, either as part of your rate or by paying a fee at the counter.

If your Hola Car Rentals confirmation explicitly states that an additional driver is included at no charge, present that confirmation at the Avis counter in Virginia and ask the agent to add the driver to the agreement. Only the first additional driver is included; any further drivers will incur a fee.

If the additional driver is not included in your rate, Avis in Virginia charges US$13 per hire day plus applicable taxes, with a maximum of US$65 plus taxes for the hire period.

Requirements for adding a driver at the Avis counter in Virginia:

• The additional driver must be physically present at pickup.
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet).
• For Avis in Virginia, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to an underage surcharge or may not be accepted depending on location rules.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the Avis hire agreement in Virginia are covered by the vehicle's protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void cover.

Avis hires in Virginia follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Virginia pickup location.
• Refuel within approximately 10 miles or 15 kilometres of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis vehicle in Virginia with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

If the vehicle was not full at pickup, ask the Avis agent to record the exact starting level on the hire agreement. You are then only required to return it at that same recorded level, not necessarily full.

For after-hours returns at Virginia locations such as Roanoke-Blacksburg Regional Airport, which offers 24-hour drop-off, leave your fuel receipt in the return envelope and keep a photo of the full gauge as documentation.

Avis counter hours vary across Virginia airports. Here is a summary of the key locations:

• Washington Dulles International Airport (IAD), Virginia: open 24 hours daily, with 24-hour drop-off available.
• Ronald Reagan Washington National Airport (DCA), Virginia: open 7:00 AM to 11:00 PM daily. The return lot is staffed from 4:30 AM for early departures, but vehicles cannot be returned between closing time and 4:30 AM.
• Richmond International Airport (RIC), Virginia: open 6:30 AM to 12:00 AM Monday to Friday, and 7:00 AM to 11:00 PM on Saturday.
• Roanoke-Blacksburg Regional Airport (ROA), Virginia: counter hours are 7:00 AM to 11:30 PM Monday to Friday, 8:00 AM to 11:30 PM on Sunday, and 8:00 AM to 9:00 PM on Saturday, with 24-hour drop-off available.
• Richmond International Airport (RIC), Norfolk International Airport (ORF), Charlottesville Albemarle Airport (CHO), and other Virginia airports: the Avis counter is located in the baggage reclaim area, with hire cars parked just outside.

Hours can change on public holidays. Always confirm the hours for your specific Avis location in Virginia on your booking confirmation before travelling, and plan your arrival and return times accordingly to avoid being outside service hours.