Avis Car Hire
in Newport News

Hola Car Rentals is the only premium partner of the top car hire brands operating in Newport News, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Newport News.

No. With Hola Car Rentals, all costs and charges for your booking in Newport News are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Newport News charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, Virginia uses E-ZPass as its primary electronic toll system, and this applies to Avis rentals picked up in Newport News.

When you pick up your Avis vehicle in Newport News, the car will already have an electronic toll device installed. At the counter you can choose between two options:

• An unlimited toll package at a fixed daily rate (typically US$11 to US$25 per day depending on the Avis location and vehicle class)
• A pay-per-use arrangement where actual tolls plus administrative processing fees are charged to your card after the hire ends

If you opt out of the Avis toll programme and plan to pay manually, inform the counter representative so they can deactivate the vehicle's default device and help you avoid duplicate charges. Key toll roads you may encounter driving from Newport News include the Chesapeake Expressway (US$4.00 for a standard 2-axle car) and the Pocahontas Parkway (US$4.85 for a 2-axle vehicle). Note that toll charges are sometimes billed days or even weeks after your hire ends, as agencies process invoices in batches.

To collect your Avis hire in Newport News you must bring the following physical documents to the counter:

• Your original, unexpired driver’s licence (physical card, not a digital copy)
• A major credit card with your name printed on it, in the main driver’s name, for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Roman alphabet, an IDP is recommended but not strictly required. The IDP is a translation document only and cannot be used without your original licence.

All documents presented at the Avis counter in Newport News must be physical originals. Digital versions shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the authorisation hold.

When you pick up your Avis car in Newport News, a temporary authorisation hold is placed on your credit card. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, season, and the specific Avis location.

A few important points to keep in mind:

• The hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle.
• Your bank controls how quickly the hold disappears after release, which can take up to 15 business days.
• Premium or speciality vehicles at the Avis Newport News location may carry a higher hold amount.
• Only a physical major credit card with your name printed on it is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to prevent fraud blocks on the authorisation.

Yes, all bookings made through Hola Car Rentals, including Avis rentals in Newport News, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Virginia has several toll roads you may use from Newport News, including the Chesapeake Expressway, the Pocahontas Parkway, and dynamic-priced express lanes on I-66, I-495, I-95, and I-395. Any tolls you pay on these roads during your Avis hire are eligible for the cashback claim.

To claim your refund:

• Email [email protected] within 30 days of returning your Avis vehicle in Newport News
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your rate; you still pay them normally and claim reimbursement afterwards.

The minimum age to hire an Avis vehicle in Newport News without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee at the Avis counter.

Additional restrictions apply to younger renters in Newport News:

• Most vehicle classes, including full-size sedans, SUVs, minivans, convertibles, luxury, and premium categories, are restricted to drivers aged 25 and older
• Drivers aged 21 to 24 are generally limited to economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories

One exception worth noting: if you are from Latin America or the Caribbean and are aged 21 to 24, certain Hola Car Rentals rates with Avis in Newport News may waive the underage fee for the main driver. This waiver must appear explicitly on your booking confirmation to be valid at the counter, and it applies only to eligible vehicle categories. Additional drivers aged 21 to 24 are not covered by this exception and may still be charged or denied.

A valid driver’s licence and a major credit card in the main driver’s name are required regardless of age.

Avis rentals in Newport News follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage of your hire:

• At pick-up: check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During the hire: use the correct fuel type as shown in the vehicle. Keep fuel receipts in case of any dispute.
• Before return: refuel within approximately 10 miles of the Avis return location in Newport News so the gauge does not drop before you arrive. Take a photo of the full gauge and keep the final receipt showing the station address and time.

If you return the Avis vehicle in Newport News with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Returning the car full is always the most cost-effective option.

Yes, you can add an additional driver to your Avis hire in Newport News, either as part of your rate or by paying a fee at the counter.

For Avis in Newport News, the additional driver fee is US$13 per hire day plus taxes, capped at a maximum of US$65 plus taxes. Some Hola Car Rentals rates include one additional driver at no extra cost; check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether this applies to your reservation.

Requirements for adding a driver at the Avis counter in Newport News:

• The additional driver must be present at pick-up with a valid driver’s licence
• They must meet the minimum age requirements (for Avis in Newport News, additional drivers should generally be at least 25 years old)
• Both the main driver and the additional driver must sign the hire agreement
• If the additional driver’s licence is not in a Latin alphabet, an International Driving Permit is also required

Only drivers listed on the Avis hire agreement in Newport News are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void those coverages.

If you drive through a toll road near Newport News without paying or enrolling in a toll programme, the Virginia Department of Transportation will issue a violation notice linked to the Avis vehicle's licence plate.

The consequences depend on which toll facility issued the violation, but you should expect:

• The toll amount to be charged to your credit card by Avis after the hire ends, often with an administrative processing fee added on top
• Potential penalty fees from the toll agency depending on the specific road and how the violation is handled

To avoid this situation with your Avis hire in Newport News, you have two main options at pick-up:

• Enroll in the Avis toll programme, which covers tolls electronically and charges a fixed daily fee (typically US$11 to US$25 per day) plus actual toll costs
• Opt out and pay tolls manually where cash or credit card payment is accepted at the booth, and ask the Avis agent to deactivate the vehicle's default toll device to prevent duplicate charges

Note that toll charges, including any violations, can appear on your card days or weeks after your Newport News hire ends, as agencies process invoices in batches.

Yes, most Hola Car Rentals bookings, including Avis rentals in Newport News, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible travellers, the coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident, which can be valuable if you are involved in an incident on Virginia highways near Newport News
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage does not include damage to the Avis hire vehicle itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/ALI/SLI).

If you need assistance during your Avis hire in Newport News, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact coverage limits and conditions that apply to your specific reservation.

Yes, Avis in Newport News can offer one-way hires that allow you to return the vehicle at a different location, but a drop-off fee may apply depending on the route.

How the fee works for Avis one-way hires from Newport News:

• Same-city or short-distance routes (for example, Newport News to a nearby city in the same region) may or may not carry a drop-off fee depending on the specific route and vehicle class
• Longer routes between different regions or states typically carry a drop-off fee that varies by distance and car category
• Cross-country or remote routes may not be permitted or may carry higher fees

The drop-off fee for your Avis Newport News hire will be shown during the booking process under the "To pay at destination" section on the rate details page. It cannot be prepaid and will be collected at the Avis counter. If no fee appears during checkout, no one-way charge applies to your specific route.

If the Avis counter in Newport News charges a drop-off fee that differs from what your confirmation shows, keep all paperwork and contact support. Hola Car Rentals' No Extra Charges© Coverage may apply if the fee was not disclosed during booking.