VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Avis in Georgia include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Georgia, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Georgia.
Will I face unexpected charges at the Avis counter in Georgia when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Avis booking in Georgia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Georgia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my Avis rental car at Atlanta Hartsfield-Jackson Airport in Georgia?
The Avis counter at Atlanta Hartsfield-Jackson International Airport (ATL) in Georgia is located at the Rental Car Center, 2200 Rental Car Center Pkwy, College Park. The counter is open 24 hours a day, seven days a week.
After landing, follow Airport Boulevard to Jet Road and board the Sky Train, which connects the terminals to the Rental Car Center. Once you collect your vehicle, you reverse the same route via the Sky Train to return to the terminal at the end of your trip.
Avis Preferred members can use the Avis app to skip the counter and go directly to their assigned vehicle. If you are not enrolled in Preferred, proceed to the Avis counter inside the Rental Car Center to complete your paperwork and receive your keys.
The ATL Avis location also offers 24-hour drop-off, so you can return your Georgia rental at any time without needing a staffed agent.
Where is the Avis counter at Savannah Airport in Georgia?
The Avis counter at Savannah/Hilton Head International Airport (SAV) in Georgia is located at 442 Airways Ave, directly on the airport property. Counter hours are 7:00 AM to 1:00 AM, Monday through Sunday, and vehicles are available on-site so no shuttle is required.
The location also offers 24-hour drop-off, meaning you can return your Georgia Avis rental outside staffed hours by following the on-site return signage. If you are arriving on a late flight and plan to pick up after 1:00 AM, contact Avis in advance to confirm arrangements, as the counter closes at that time.
Bring your booking confirmation, a valid driver's license, and a major credit card in the main driver's name to complete the pick-up process smoothly.
How do after-hours returns work at smaller Avis locations in Georgia?
At smaller Georgia airports served by Avis, after-hours returns work differently from major hubs like ATL or SAV, and it is important to plan ahead.
At Columbus Metropolitan Airport (CSG), the Avis counter is inside the baggage claim area at 3250 West Britt David Road. The terminal closes roughly between 9:00 PM and 5:00 AM. If you return your Georgia Avis rental during that window, you can park the vehicle and place your keys and contract in the drop box located to the right of the counter, but only if the terminal is still accessible. Returns are not possible once the terminal is locked.
At Southwest Georgia Regional Airport (ABY) in Albany, the Avis counter is at 3905 Newton Road. The terminal closes approximately between 10:00 PM and 4:00 AM, and the same drop-box procedure applies during open hours.
For any Georgia Avis location, the recommended approach is to:
- Confirm terminal hours before scheduling a late return
- Refuel before arriving, as fuel stations near smaller airports may have limited hours
- Keep a photo of the parked vehicle and odometer as proof of return condition
Does Georgia have toll roads, and how do they work with an Avis rental?
Georgia does not have traditional toll roads, but the Atlanta metropolitan area operates a network of Georgia Express Lanes on major interstates, and these are fully cashless. If you are driving an Avis rental in Georgia, you need to understand how these lanes work before entering them.
The Express Lanes use dynamic pricing that changes with traffic demand. Typical costs include:
- I-85 Express Lanes (15 miles, Atlanta to Gwinnett County): US$0.10 to US$0.90 per mile
- I-85 Extension (10 miles, toward Suwanee and Buford): minimum US$0.10 per mile
- I-75 Express Lane (12 miles, toward Stockbridge and McDonough): minimum US$0.10 per mile
- Northwest Corridor (I-75 and I-575, toward Marietta, Kennesaw, and Woodstock): minimum US$0.10 per mile
The primary transponder system in Georgia is the Peach Pass. SunPass and Quick Pass are also compatible. Cameras record every license plate entering the lanes, so driving through without a recognized transponder is illegal and will result in toll charges being billed to you by Avis, often with significant administrative fees added.
Your Avis vehicle in Georgia will include an electronic toll device. At the counter you can opt into a toll convenience program, typically priced at US$4.95 to US$5.35 per day, capped at approximately US$34.65 per rental, plus actual toll amounts. Alternatively, you can pay per use and tolls will be billed to your card after the rental ends.
Vehicles with three or more occupants may use Peach Pass Express Lanes toll-free, so confirm your group size before choosing a lane.
What documents do I need to pick up my Avis rental car in Georgia?
To pick up an Avis rental car in Georgia, you must present the following physical documents at the counter:
- A valid, original driver's license in the main driver's name
- A major credit card with the driver's name printed on the card, used for the security deposit hold
- A passport or valid government photo ID
- Your booking confirmation
- Round-trip flight or cruise tickets (required for visitors from outside the United States)
If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and is not valid without the original license.
All documents must be physical. Digital copies shown on a phone or tablet are not accepted at any Avis counter in Georgia or elsewhere in the United States.
Debit and prepaid cards are not accepted for the security deposit hold. Bring a major credit card with sufficient available credit to cover the hold, which is typically US$300 to US$400 for standard vehicles at U.S. locations.
Can I get Tolls Cashback on my Avis rental in Georgia?
Yes, all bookings made through Hola Car Rentals, including Avis rentals in Georgia, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the rental period.
This benefit is especially useful in Georgia because the Atlanta area Express Lanes on I-85, I-75, and the Northwest Corridor use dynamic cashless pricing, meaning toll costs can add up quickly depending on how often you use those lanes.
To claim your cashback after returning your Georgia Avis rental:
- Email [email protected] within 30 days of vehicle return
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals reservation confirmation, the Avis rental agreement signed at pick-up, and a receipt or statement showing the toll charges paid
The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total is US$500, the maximum cashback is US$25. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.
What is the minimum age to rent a car with Avis in Georgia?
The minimum age to rent an Avis car in Georgia without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily underage fee on top of the base rental rate.
Avis in Georgia, like most U.S. rental partners, also restricts certain vehicle classes to drivers aged 25 and older. Categories such as full-size sedans, SUVs, minivans, luxury, premium, and convertible vehicles are typically unavailable to under-25 renters. Economy, compact, and intermediate categories are generally the options available to younger drivers.
One important exception applies to drivers aged 21 to 24 who are citizens or residents of Latin America or the Caribbean. Certain Hola Car Rentals rates fulfilled by Avis waive the underage fee for the main driver in that age group, provided the waiver is explicitly shown on the booking confirmation and the vehicle selected falls within an eligible category. This exception applies only to the main driver and only within U.S. territory, including Georgia.
Regardless of age, all drivers must present a valid driver's license, a major credit card in their name for the deposit, and any required International Driving Permit at the Avis counter in Georgia.
How does the security deposit work for an Avis rental in Georgia?
When you pick up your Avis rental in Georgia, the counter agent will place a temporary authorization hold on your credit card. This is not a charge; it is a hold that reduces your available credit until the rental is closed and your bank releases it.
For standard vehicles at U.S. locations, including Avis counters in Georgia, the typical hold is approximately US$300 to US$400. The exact amount can vary depending on the vehicle class, the specific Georgia location, and the season. Premium or specialty vehicles may carry a higher hold.
Important requirements for the deposit at any Avis location in Georgia:
- The card must be a major credit card, not a debit or prepaid card
- The driver's name must be printed on the physical card
- The card must be in the main driver's name
- You must present the physical card at the counter; virtual or digital-only cards are not accepted
After you return the vehicle, Avis releases the hold. Your bank or card issuer controls how quickly it reappears as available credit, which can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined.
Can I add an additional driver to my Avis rental in Georgia?
Yes, you can add an additional driver to your Avis rental in Georgia, but the additional driver must be present at the counter at pick-up with a valid driver's license to sign the rental agreement.
Whether the fee is included or charged at the counter depends on the rate you booked. If your confirmation states additional driver is included, no fee applies for the first extra driver. If it is not included, Avis in Georgia charges US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes.
Key rules for additional drivers on Avis rentals in Georgia:
- The additional driver must meet the same minimum age and document requirements as the main driver
- For Avis, the additional driver must generally be at least 25 years old at pick-up
- If the additional driver's license is not in a Latin alphabet, they must also present an International Driving Permit
- Only drivers listed on the rental agreement are covered by protections such as CDW and liability coverage
If someone drives your Georgia Avis rental who is not named on the agreement, coverage may be void and additional charges can apply. Always add every intended driver at the counter before leaving.
What fuel policy applies to Avis rentals in Georgia?
Avis rentals in Georgia follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
To avoid extra costs on your Georgia Avis rental:
- Check the fuel gauge with the agent at pick-up and confirm the starting level is recorded on the rental agreement
- Take a photo of the dashboard showing the gauge and odometer before driving away
- Refuel within approximately 10 miles of the return location so the tank does not drop below full before you arrive
- Keep the final fuel receipt showing the date, time, and station address
If you return the vehicle below the recorded starting level, Avis will charge you for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.
At ATL, the Rental Car Center at 2200 Rental Car Center Pkwy is your return point. Ask the Avis agent at pick-up or use Google Maps to locate the nearest fuel station to that address before your return day. For Savannah and other Georgia locations, the same approach applies: refuel close to the return address listed on your agreement.
Does Avis in Georgia offer one-way rentals to other cities or states?
Yes, Avis offers one-way rentals from Georgia locations, allowing you to pick up in one city and return in another, including drop-offs in different states. However, a drop-off fee may apply depending on the route, vehicle class, and season.
When booking a one-way Avis rental originating in Georgia, the drop-off fee is shown during checkout under the section labeled to pay at destination. It is a separate charge from the base rental rate and is not covered by prepaid rates or All Inclusive plans.
Common patterns for one-way rentals from Georgia:
- Same-city routes, such as ATL airport to downtown Atlanta, often carry no drop-off fee
- City-to-city routes within Georgia or to neighboring states typically include a drop-off fee that varies by distance and vehicle class
- Long-distance or cross-country one-ways usually carry higher fees and may have limited availability for certain vehicle categories
If you change your drop-off location after booking, the rental will be repriced and the drop-off fee may increase. Always confirm the fee shown on your booking confirmation matches what Avis presents at the counter in Georgia. If a different fee appears, keep all paperwork and contact support after the rental.
Is there travel assistance included with my Avis booking in Georgia?
Yes, most bookings fulfilled by Avis in Georgia include travel assistance coverage provided by Terrawind Global Protection, at no extra cost. This benefit is designed for situations that can arise while traveling, such as a medical emergency on a Georgia highway or a flight cancellation affecting your rental dates.
Coverage typically includes:
- Travel and medical insurance for up to 5 passengers
- Legal assistance in the event of a road accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
This coverage does not apply to residents of the United States or Canada. If you are a U.S. or Canadian resident renting an Avis vehicle in Georgia, this benefit is not available to you.
To use the assistance, contact Terrawind 24 hours a day, 7 days a week before incurring expenses, as some reimbursements require prior authorization:
- Phone: +1 888 980 9992 (toll-free)
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your Hola Car Rentals confirmation number ready when you call. Always check your specific booking confirmation for the exact coverage terms and limits that apply to your Georgia Avis rental.
What insurance options are available for an Avis rental in Georgia?
When renting with Avis in Georgia, two main types of protection are relevant: coverage for the rental vehicle itself and coverage for damage or injury you may cause to third parties.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the Avis vehicle is damaged or stolen during your Georgia rental. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage to other vehicles or injuries to other people.
Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you cause to others while driving the Avis rental in Georgia. Some U.S. states require a minimum level of liability to be included, but not all do. Adding supplemental liability coverage is strongly recommended to ensure you are adequately protected on Georgia roads.
Common exclusions to be aware of:
- Prohibited use such as off-road driving, racing, or driving under the influence voids both CDW and liability coverage
- Only drivers named on the Avis rental agreement in Georgia are covered
- Tires, wheels, and undercarriage damage are often excluded from standard CDW
- Incidents must be reported to Avis promptly; delayed reporting can invalidate a claim
Review your booking confirmation to confirm which protections are included in your Georgia Avis rate before arriving at the counter.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe