About renting a car with Avis in Savannah
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Frequently Asked Questions
What does my Hola Car Rentals booking with Avis in Savannah include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Savannah, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Savannah.
Will I face unexpected charges at the Avis counter in Savannah when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Avis booking in Savannah are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Savannah charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter at Savannah/Hilton Head International Airport?
The Avis counter at Savannah/Hilton Head International Airport (SAV) is located inside the baggage claim area of the terminal. Once you collect your bags, look for the Avis desk on-site. There is no shuttle or consolidated rental car center to reach, making the process straightforward for arriving passengers.
After completing paperwork at the Avis counter, your vehicle is parked just outside the baggage claim area within walking distance. The airport location at 442 Airways Ave handles the vast majority of Avis rentals in Savannah.
- Counter location: inside baggage claim at SAV
- Vehicles: outside baggage claim, walkable distance
- No shuttle required
- Address: 442 Airways Ave, Savannah, GA 31408
What are the Avis counter hours at Savannah airport and the Abercorn Street location?
Avis operates two locations in Savannah with different hours, so it is important to confirm which one matches your travel schedule before booking.
- Savannah/Hilton Head International Airport (SAV), 442 Airways Ave: open daily from 7:00 AM to 1:00 AM, with 24-hour drop-off available
- Abercorn Street city branch, 7070 Abercorn St: Monday through Friday 7:00 AM to 6:00 PM, Saturday 7:00 AM to 12:00 PM, Sunday 8:00 AM to 12:00 PM
If your flight arrives late, the Avis airport counter in Savannah is your best option since it stays open until 1:00 AM. The Abercorn Street location closes at noon on weekends, so plan accordingly if you intend to pick up or return there on a Saturday or Sunday. After-hours drop-off is confirmed at the airport location; confirm drop-off procedures for the Abercorn branch directly with Avis at the time of pickup.
Can I pick up my Avis rental at Savannah airport and return it at the Abercorn Street location?
Yes, you can pick up your Avis rental at Savannah/Hilton Head International Airport and return it to the Abercorn Street city branch at 7070 Abercorn St, Savannah, GA 31406, as that location supports one-way rentals to and from the airport.
When booking a one-way rental, a drop-off fee may apply depending on the route and vehicle class. During checkout on the Hola Car Rentals website, any applicable drop-off fee will be listed under the "To pay at destination" section before you confirm your reservation. Review your booking confirmation to verify whether this fee applies to your specific Savannah itinerary.
- One-way between SAV airport and Abercorn St is permitted with Avis
- Drop-off fees are route-specific and shown at checkout
- Abercorn St hours are limited, especially on weekends, so plan your return time carefully
Are there toll roads near Savannah, and how do they work with an Avis rental?
Savannah itself does not have traditional toll roads, so most driving within the city and surrounding coastal areas will be toll-free. However, if you plan to drive from Savannah toward Atlanta, you may encounter Georgia Express Lanes, which use dynamic pricing and are entirely cashless.
Georgia Express Lanes use the Peach Pass transponder system. Compatible alternatives include SunPass and Quick Pass. All Avis vehicles in Savannah come equipped with an electronic toll device. At the Avis counter you can choose between:
- An unlimited toll package at approximately US$11 to US$25 per day, covering all tolls during the rental
- Pay-per-use, where Avis charges each toll plus an administrative processing fee after the rental ends
If you opt out of the Avis toll program and plan to use Georgia Express Lanes, you will need a recognized transponder or your plate will be captured by camera and billed later with additional fees. For most Savannah-area driving, tolls are unlikely to be a concern unless you are heading toward Atlanta.
What documents do I need to pick up my Avis rental car in Savannah?
To collect your Avis rental in Savannah, you must present the following physical documents at the counter:
- A valid, original driver's license (not a digital copy)
- A major credit card with your name printed on the physical card, in the main driver's name, for the security deposit hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required at most Avis locations in Savannah.
Debit cards and prepaid cards are not accepted for the security deposit. Bring a backup credit card in your name in case your primary card is declined.
How much is the security deposit for an Avis rental in Savannah?
When you pick up your Avis rental in Savannah, a temporary authorization hold is placed on your credit card. For standard vehicles at U.S. locations, this hold is typically between US$300 and US$400, though the exact amount can vary based on the vehicle class, rental duration, and the specific Avis location.
This hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days.
- Only a major credit card with your name printed on the physical card is accepted for the deposit
- Debit cards and prepaid cards are not accepted
- Premium or specialty vehicles may require a higher hold
- Notify your bank of your travel dates to avoid the authorization being flagged as suspicious
Hola Car Rentals cannot confirm the exact deposit amount in advance, as final deposit rules are set by the Avis desk at the Savannah location.
Does Avis in Savannah charge a young driver fee for renters under 25?
Yes, Avis in Savannah charges a young-renter surcharge for drivers aged 21 to 24. The minimum age to rent without an additional fee is 25.
For drivers aged 21 to 24, the underage fee at Avis is US$13 per rental day, up to a maximum of US$65 plus applicable taxes. This fee is paid at the Avis counter in Savannah at the time of pickup and is not included in your prepaid rate.
There is one notable exception: if you are a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates with Avis waive the young-renter fee for the main driver aged 21 to 24, provided the waiver is explicitly shown on your booking confirmation and you select an eligible vehicle category such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, or Medium SUV.
- Standard underage fee: US$13 per day, max US$65 plus taxes
- Minimum age at most Avis locations in Savannah: 21
- LAC exception available on eligible Hola Car Rentals rates only
- Additional drivers aged 21 to 24 are generally not accepted at Avis
How does Hola Car Rentals Tolls Cashback work for an Avis rental in Savannah?
All Hola Car Rentals bookings, including Avis rentals in Savannah, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental period.
While Savannah itself has no toll roads, you may encounter Georgia Express Lanes if you drive toward Atlanta, where dynamic pricing applies. Any tolls you pay during your Avis rental in Savannah or on nearby roads are eligible for this cashback.
To claim your refund:
- Email [email protected] within 30 days of returning your vehicle
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals booking confirmation, the Avis rental agreement signed at pickup, and a receipt or statement showing the toll charges
The refund is processed to your original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterward.
What is the fuel policy for Avis rentals in Savannah?
Avis rentals in Savannah follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
- At pickup, verify the fuel gauge with the Avis agent and confirm the starting level is recorded on your rental agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the return location before dropping off
- Keep your final fuel receipt as proof in case of any dispute
If you return the Avis vehicle in Savannah with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee. For after-hours returns at the Savannah airport location, leave your receipt in the return envelope and keep a photo of the full gauge on your phone.
What are Savannah's unique road features that Avis renters should know about?
Savannah has a distinctive historic grid layout that can surprise drivers who are not familiar with it. The city is organized around 22 public squares, each roughly one acre, placed at regular intervals throughout the historic district. Rather than driving straight through intersections, vehicles must navigate around these squares, which function similarly to traffic circles but without formal roundabout markings.
For Avis renters new to Savannah, this means:
- Internal streets are interrupted at each square, so straight-through travel is not always possible
- Traffic moves at a slower, more deliberate pace through the historic district
- The ward-based grid covers an area of approximately 600 by 540 feet per block, with squares at alternating intersections
Additionally, the DeRenne Avenue corridor has ongoing construction projects involving interchange reconfigurations, median closures, and lane shifts near Abercorn Street and Waters Avenue. If you are driving to or from the Avis Abercorn Street branch at 7070 Abercorn St in Savannah, allow extra time and follow posted detour signs, as the road layout may differ from what navigation apps show.
Can I add an additional driver to my Avis rental in Savannah?
Yes, you can add an additional driver to your Avis rental in Savannah, but the additional driver must be present at the counter at the time of pickup with a valid driver's license.
Whether the fee is included depends on your rate:
- If your Hola Car Rentals confirmation states "Additional driver free of charge," the first extra driver is included at no cost
- If not included, Avis charges US$13 per rental day for an additional driver, up to a maximum of US$65 plus applicable taxes
- For Avis in Savannah, additional drivers must generally be at least 25 years old
Only drivers listed on the Avis rental agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle, coverage may be void. Both the main driver and the additional driver must sign the rental agreement at the Savannah counter before leaving with the vehicle.
Does my Avis booking in Savannah include travel assistance coverage?
Most Hola Car Rentals bookings, including Avis rentals in Savannah, include travel assistance provided by Terrawind Global Protection. However, this benefit applies only to travelers who are not residents or citizens of the United States or Canada.
If you qualify, the coverage typically includes:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
If you experience a medical emergency or accident while driving your Avis rental in Savannah or on nearby roads, contact the assistance line immediately before incurring expenses, as some reimbursements require prior authorization:
- Phone (24/7, toll-free): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage limits and conditions that apply to your Savannah rental.
What insurance options are included with an Avis rental in Savannah?
The insurance protections included with your Avis rental in Savannah depend on the rate plan you selected when booking through Hola Car Rentals. Check your booking confirmation for the exact coverages listed.
Common protections available on Hola Car Rentals rates in the United States include:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis vehicle from a collision or covered incident, subject to any applicable deductible shown on your confirmation
- Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving the Avis rental in Savannah; some U.S. states require a minimum level of liability, but not all do, so adding supplemental liability is strongly recommended
CDW/LDW does not cover third parties, and LIS/SLI/ALI does not cover damage to the rental vehicle itself. These two coverages complement each other. Neither covers personal injuries to you or your belongings.
At the Avis counter in Savannah, decline any optional add-ons you do not want and verify that the rental agreement matches your Hola Car Rentals confirmation before signing.
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