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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 3 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 2 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 2 months ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 2 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 1 month ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 1 month ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 1 month ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 1 month ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 1 month ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 1 month ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 1 month ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 4 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 4 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 4 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 4 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 4 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 3 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 3 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 3 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 2 weeks ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 2 weeks ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 1 week ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 6 days ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 1 week ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 4 days ago
"An excellent experience, 100% recommended"
Michael Williamson
Michael Williamson
5 4 days ago
"Very easy great price"
vasilis ligdas
vasilis ligdas
5 4 days ago
"Great prices and customer service"
Okan DOGAN
Okan DOGAN
5 3 days ago
"2xSmooth booking experience, competitive pricing, and clear coverage details. The process was easy and gave me confidence for my U.S. trip. Very satisfied so far and happy to use Hola Car Rentals again."
Bj Virtue
Bj Virtue
5 11 hours ago
"Booking was very easy, excited to cruise around on our holiday"

Frequently Asked Questions

What does my Hola Car Rentals booking in Missouri include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Missouri, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Missouri.

Will I face unexpected charges at the counter when I hire a car in Missouri through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Missouri are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Missouri charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads in Missouri I need to worry about?

Missouri has almost no toll roads. The only toll facility in Missouri is the Lake of the Ozarks Community Bridge on State Highway MM, and it accepts cash only at the booth. There are no electronic transponders or cashless toll systems operating in Missouri.

Toll costs at that bridge for a standard hire vehicle are:

  • US$3.00 during summer months (May through September)
  • US$2.00 during the rest of the year

Because Missouri's sole toll is cash-only, the electronic toll programmes offered by hire companies at the counter (such as e-Toll or TollPass) are not useful for driving within Missouri. You cannot cross the bridge without paying cash at the booth. Missouri also has no congestion charges, emissions zones, or city-centre driving fees.

If your Missouri trip takes you into neighbouring states such as Illinois or Oklahoma, toll roads may apply there. Keep your receipts for any tolls paid during your hire period.

What documents do I need to pick up a hire car in Missouri?

To pick up a hire car in Missouri, you must present the following physical documents at the counter:

  • A valid, unexpired driver’s licence in the main driver’s name
  • A major credit card with the driver’s name printed on the card, for the authorisation hold
  • A passport or valid government photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or travel itinerary (required for visitors from outside the United States)

If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory in Missouri and must be carried alongside your original licence. For licences in Latin-script languages other than English, an IDP is strongly recommended.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at Missouri hire counters. Debit and prepaid cards are not accepted for the authorisation hold.

Does Missouri have a hands-free mobile law that affects drivers?

Yes, Missouri enforces a statewide hands-free mobile law for all drivers, fully in effect since 1 January 2025. Holding your phone whilst driving in Missouri is prohibited, regardless of age or licence origin.

Other Missouri driving rules that hire car visitors should know:

  • Missouri's move-over law requires drivers to change lanes or slow down for any vehicle displaying emergency flashers or hazard lights, not just emergency services vehicles
  • Speeding in work zones and school zones carries increased fines and potential jail time, stricter than many neighbouring states
  • Right turns on red are permitted after a full stop unless a sign prohibits it
  • Rural motorways in Missouri typically have a 70 mph speed limit, enforced strictly in work zones

Winter driving in Missouri also requires extra caution. Black ice forms frequently on bridges and shaded road sections, and flooding can cause sudden road closures. The Missouri Department of Transport (MoDOT) provides a real-time map for tracking road conditions, work zones, and flood closures, which is useful for planning your Missouri driving days.

Can I get Tolls Cashback on my Missouri hire?

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire, including any tolls you pay whilst driving in or through Missouri.

Since Missouri has only one cash-only toll facility (the Lake of the Ozarks Community Bridge), most Missouri driving involves no tolls at all. However, if your Missouri trip takes you into neighbouring states with toll roads, such as Illinois or Oklahoma, those toll payments are eligible for the cashback claim.

To claim your Tolls Cashback after your Missouri hire:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback, followed by your reservation number
  • Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the same payment method used for your booking and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

How does the security deposit work for a Missouri hire?

When you pick up your hire car in Missouri, the hire company places a temporary authorisation hold on your credit card. This is not a charge, but it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles hired in the United States, including Missouri, typical holds range from US$300 to US$400. The exact amount depends on the hire brand, location, vehicle class, and season. Premium or speciality vehicles may carry higher holds.

Important requirements for the deposit in Missouri:

  • You must present a physical, major credit card with the driver’s name printed on the card
  • The card must be in the main driver’s name
  • Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
  • You need sufficient available credit to cover the hold plus any expected charges

After you return the vehicle in Missouri, the hire company releases the hold. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 working days. Bringing a backup credit card is recommended in case your primary card is declined.

What is the minimum age to hire a car in Missouri?

In Missouri, the minimum age to hire a car without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire in Missouri but will be charged a daily young-driver fee at the counter, and most vehicle classes are restricted to drivers 25 and older.

Typical young-driver surcharges in Missouri vary by hire brand:

  • Avis, Budget, and Payless: US$13 per hire day, capped at US$65
  • Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189
  • Alamo, National, and Enterprise: US$15 per day

Drivers under 25 hiring in Missouri are generally limited to economy, compact, medium saloon, standard saloon, compact SUV, and medium SUV categories. Luxury, premium, full-size SUV, minivan, and convertible classes typically require the driver to be at least 25.

If you are 21 to 24 years old and from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget may waive the young-driver fee. Check your booking confirmation to see if this waiver is shown for your Missouri reservation.

Do I need an International Driving Permit to hire a car in Missouri?

An International Driving Permit (IDP) is mandatory in Missouri if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. In that case, you must carry both your original licence and the IDP at all times whilst driving in Missouri.

If your licence is in a Latin-script language other than English, an IDP is strongly recommended but not strictly mandatory. Missouri hire counters may request it, and having one avoids any complications at pickup.

Key points about IDPs for Missouri hires:

  • An IDP is a translation document only, not a standalone licence. It is invalid without your original licence
  • You must obtain your IDP in your home country before travelling to Missouri. Organisations in the United States such as AAA do not issue IDPs to non-US licence holders
  • All documents presented at the Missouri hire counter must be physical originals. Digital versions are not accepted

Visitors hiring in Missouri with a valid foreign licence in English or from an EU or EEA country can generally drive without an IDP, though carrying one is always a safe precaution.

What insurance cover do I need for a Missouri hire?

When hiring a car in Missouri, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS or SLI) covers bodily injury and property damage you may cause to others whilst driving in Missouri. Some US states require hire companies to include a minimum level of liability, but this varies. Adding supplementary liability cover of up to US$300,000 is strongly recommended for driving in Missouri.

Common exclusions to be aware of in Missouri:

  • Tyres, wheels, undercarriage, and roof damage are often excluded from CDW
  • Cover is void if an unlisted driver operates the vehicle
  • Prohibited uses such as off-road driving or driving under the influence void all cover

Review your booking confirmation to confirm which covers are included in your Missouri rate before arriving at the counter.

Is Travel Assistance included with my Missouri hire?

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, and this benefit applies to hires in Missouri. However, this cover is available only to customers who are not residents of the United States or Canada.

Travel Assistance for your Missouri hire typically includes:

  • Travel insurance with medical cover for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you experience a medical emergency or accident whilst driving in Missouri, contact the assistance line before incurring expenses, as some reimbursements require prior authorisation:

  • Phone (24/7, toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Travel Assistance does not cover damage to the hire vehicle (that is CDW or LDW) or liability to third parties (that is LIS or SLI). Check your Missouri booking confirmation for the exact terms and coverage limits that apply to your reservation.

What is the fuel policy for hire cars in Missouri?

Hire cars in Missouri follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for your Missouri hire:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Ask the agent about the nearest petrol station to the return location
  • Refuel within approximately 10 miles or 15 km of the Missouri return location before dropping off the vehicle
  • Keep your final fuel receipt showing the date, time, and station address

If you return the vehicle in Missouri with less than a full tank, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus an administrative service fee.

For after-hours returns at Missouri locations, leave the fuel receipt in the return envelope and keep a photo of the full gauge on your phone as evidence. Make sure the starting fuel level is correctly noted on your hire agreement at pickup, as only recorded levels count in any dispute.

Can I add an additional driver to my Missouri hire?

Yes, you can add an additional driver to your Missouri hire, either at no cost if your rate includes it or for a daily fee paid at the counter.

Daily additional driver fees in Missouri vary by brand:

  • Avis, Budget, and Payless: US$13 per day, capped at US$65
  • Hertz, Thrifty, and Dollar: US$13.50 per day, capped at US$189
  • Alamo, National, and Enterprise: US$15 per day

Check your Hola Car Rentals confirmation before arriving in Missouri. If it states additional driver free of charge, the first extra driver is included at no cost.

Requirements for adding a driver at a Missouri hire counter:

  • The additional driver must be present at pickup with a valid driver’s licence
  • If their licence uses a non-Latin alphabet, they also need an IDP
  • Both the main driver and the additional driver must sign the hire agreement
  • For Avis, Budget, and Payless in Missouri, additional drivers must generally be at least 25 years old

Only drivers listed on the Missouri hire agreement are covered by protections such as CDW and liability insurance. Never let an unlisted person drive the vehicle.

Can I pick up my Missouri hire car at St. Louis Lambert Airport after hours?

Yes, after-hours pickup is possible at St. Louis Lambert International Airport (STL) in Missouri, but the process and availability depend on which hire brand you have booked.

Key details for after-hours pickup at STL in Missouri:

  • The Avis counter at St. Louis Lambert Airport operates 24 hours daily, making it the most flexible option for late arrivals in Missouri
  • Budget counters at STL close at 10 PM daily. If you arrive after 10 PM with a Budget reservation, you are redirected to the Avis counter for assistance
  • The Budget shuttle at STL runs until 11 PM for Southwest Airlines customers, after which you must use the Avis shuttle
  • Alamo offers after-hours pickup at STL, but you must follow the additional steps outlined in your confirmation email

For after-hours vehicle returns at Missouri airport locations, Budget offers a Fastbreak Return option where you record mileage and fuel level on the hire agreement and drop it in a designated return box. After-hours returns are not checked in until the next working day. If returning keys after hours, follow the instructions in your hire agreement for the specific Missouri location.

Always review your booking confirmation for the exact after-hours instructions for your Missouri pickup location.

Can I pick up a hire car in Missouri and return it in another state?

Yes, one-way hires from Missouri to another state are generally available, but a drop-off fee may apply depending on your route, the hire brand, and the vehicle class.

How one-way fees work for Missouri hires:

  • Picking up in Missouri and returning in a nearby city or state typically incurs a drop-off fee, which varies by distance and car class
  • The fee is shown during the booking process under the To pay at destination section on the Hola Car Rentals checkout page
  • The drop-off fee cannot be prepaid and is paid at the counter in Missouri at pickup
  • Cross-border hires from Missouri to Canada or Mexico may be restricted or require prior approval from the hire partner

If you plan to drive your Missouri hire into neighbouring states such as Illinois, Kansas, or Arkansas, confirm with the hire agreement that cross-state driving is permitted. Most standard Missouri hires allow interstate driving within the continental United States.

Changing your return location after booking your Missouri hire may reprice the entire reservation and recalculate the drop-off fee. Review your confirmation carefully and contact support before making mid-hire route changes.

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