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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 4 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 4 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 4 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 4 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 4 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 3 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 3 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 3 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 3 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 3 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 3 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 2 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 2 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 2 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 2 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 2 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 1 week ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 1 week ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 4 days ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 4 days ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 2 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
José Heriberto Moreno López
José Heriberto Moreno López
5 10 hours ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Missouri include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Missouri, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Missouri.

Will I face unexpected charges at the Budget counter in Missouri when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Missouri are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Missouri charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How does the Budget pick-up process work at St. Louis Lambert International Airport in Missouri?

At St. Louis Lambert International Airport (STL), Budget offers Fastbreak Service at the hire desk located in the baggage reclaim area. You proceed to the Fastbreak line or kiosk, present your identification, and receive your keys along with directions to your vehicle.

One important exception: if you arrive on a Southwest Airlines flight, you must use the Budget shuttle bus from the East terminal rather than going directly to the desk.

The Budget desk at STL is open 24 hours, though the staffed hire desk closes at 10 PM daily. If you arrive after 10 PM, proceed to the Avis desk for assistance, as Avis and Budget share the same parent group in Missouri.

For after-hours returns at this Missouri location, return your keys and hire agreement to the security booth at the airport. A closed hire agreement will be mailed to you within 48 hours. When returning during normal hours, follow airport signs for car hire return, record your mileage and fuel level on the hire agreement, and drop it in the Budget Fastbreak return box.

How does the Budget pick-up process work at Kansas City International Airport in Missouri?

At Kansas City International Airport (MCI) in Missouri, the Budget pick-up process begins outside the baggage reclaim area. Proceed to the hire shuttle bus stop at the centre median, where a grey and black shuttle bus transports you to the customer service building where the Budget desk is located.

If you are a Fastbreak member, you can skip the regular queue by proceeding through the Fastbreak line or kiosk at the customer service building.

Budget operating hours at Kansas City International Airport in Missouri are:

  • Sunday: 8:00 AM to 1:00 AM
  • Monday through Thursday: 7:00 AM to 1:00 AM
  • Friday: 7:00 AM to 12:00 AM
  • Saturday: 8:00 AM to 10:00 PM

When returning your Budget vehicle at this Missouri airport, the process mirrors pick-up: you will be shuttled back to the terminal. Plan your return time carefully to ensure you arrive within Budget's operating hours and allow time for the shuttle transfer before your departure.

Are there Budget locations in Missouri outside the airport?

Yes, Budget operates several off-airport locations in Missouri, particularly across the St. Louis area, giving you more flexibility when planning your hire.

Off-airport Budget locations in Missouri include:

  • Saint Louis, Olive St (SL8) at 2925 Olive St, open Monday through Friday 7:00 AM to 5:30 PM, Saturday 8:00 AM to 1:00 PM, and Sunday 10:00 AM to 1:00 PM
  • Westin Hotel Downtown (L8U) at 811 Spruce St, Saint Louis, open Monday through Friday 7:00 AM to 6:00 PM, Saturday 8:00 AM to 1:00 PM, and Sunday 9:00 AM to 1:00 PM
  • Des Peres/Saint Louis (ST5) at 13009 Manchester Rd
  • Saint Peters (S7M) at 4122 Mexico Rd
  • Hazelwood (W5M) at 12000 Missouri Bottom Rd
  • Spirit of St. Louis Airport in Chesterfield

Off-airport Budget locations in Missouri typically offer lower rates than airport desks, since airport sites carry additional concession fees and surcharges. However, centre and suburban locations have shorter operating hours, so confirm the hours match your travel schedule before booking. Your booking confirmation will show the exact address and hours for your chosen Missouri location.

Does Missouri have toll roads I should know about when renting a Budget car?

Missouri has only one toll facility: the Lake of the Ozarks Community Bridge on State Highway MM. This is the only toll road you are likely to encounter during your Budget hire in Missouri.

Key facts about this toll:

  • Payment is cash only. There are no electronic transponders, cashless lanes, or plate-based billing options at this bridge
  • Standard hire cars (2-axle passenger vehicles) pay US$3.00 during summer months (May through September) and US$2.00 during the rest of the year
  • You cannot cross without paying cash at the booth. There is no invoice or violation option if you do not have cash

Because Missouri's only toll requires cash and does not accept transponders, the electronic toll programmes that Budget and other hire companies offer (such as e-Toll or TollPass) are not relevant for driving within Missouri. Those programmes will not be triggered at this bridge.

Missouri has no congestion charges, emissions zones, or city-centre driving fees. If your Budget hire takes you into neighbouring states such as Illinois or Kansas, toll systems there may differ, so check those requirements separately before crossing state lines.

What documents do I need to pick up my Budget hire car in Missouri?

To pick up your Budget hire car in Missouri, you must bring the following physical documents. Digital copies are not accepted at the desk.

  • A valid, original driver’s licence in the main driver’s name. If your licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence
  • A major credit card physically printed with the main driver’s name, with sufficient available credit to cover the security deposit hold (typically around US$300 to US$400 in Missouri)
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting Missouri from abroad

The IDP is a translation document only and cannot be used without your original licence. If you think you may need one, obtain it in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.

Debit cards and prepaid cards are not accepted for the security deposit at Budget desks in Missouri, even if you prepaid your booking online.

Is there a young driver surcharge for Budget hires in Missouri if I am under 25?

Yes, a young driver surcharge applies to Budget hires in Missouri if the main driver is between 21 and 24 years old. The standard minimum age to hire without an additional fee is 25.

For Budget in Missouri, the young-renter surcharge is US$13 per hire day plus taxes, capped at a maximum of US$65 plus taxes for the hire period.

Drivers under 21 are generally not eligible to hire from Budget in Missouri, as Missouri is not one of the states (such as New York or Michigan) where law requires hires to drivers aged 18 and older.

There is one notable exception for Budget in Missouri: if you are between 21 and 24 years old and are a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Budget waive the young-renter surcharge. This waiver must appear explicitly on your booking confirmation and applies only to eligible vehicle categories such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV.

Regardless of age, all drivers must present a valid licence and a major credit card in their name for the security deposit at the Budget desk in Missouri.

How does the Tolls Cashback benefit work for a Budget hire in Missouri?

All Hola Car Rentals rates, including Budget hires in Missouri, include Tolls Cashback: you can get up to 5% of your total booking value back for tolls you paid during your hire.

Since Missouri has only one toll facility (the Lake of the Ozarks Community Bridge, which charges US$2.00 to US$3.00 for standard cars and requires cash), your toll costs within Missouri will likely be modest. However, if your Budget hire takes you into neighbouring states with more extensive toll networks, such as Illinois, the cashback benefit becomes more valuable.

To claim your Tolls Cashback after returning your Budget vehicle in Missouri:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback, followed by your reservation confirmation number
  • Attach your Hola Car Rentals booking confirmation, the hire agreement signed at the Budget desk, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

What fuel policy applies to Budget hire cars in Missouri?

Budget hires in Missouri follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To protect yourself from unexpected fuel charges at the Budget desk in Missouri:

  • At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on your hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns at Missouri airports, leave the receipt in the return envelope and keep a photo of the full gauge

If you return the Budget vehicle in Missouri without a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

If the tank was not full at pick-up, ask the Budget agent to record the exact level on the hire agreement. You are then only required to return it at that same recorded level, not necessarily full.

Can I add an additional driver to my Budget hire in Missouri?

Yes, you can add an additional driver to your Budget hire in Missouri, but fees and conditions apply depending on your rate.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line stating additional driver free of charge. If your rate does not include this, Budget in Missouri charges US$13 per hire day plus taxes for each additional driver, with a maximum cap of US$65 plus taxes for the hire period.

Important requirements for adding a driver to your Budget hire in Missouri:

  • The additional driver must be physically present at the Budget desk at pick-up
  • They must present a valid driver’s licence and meet the same document requirements as the main driver
  • For Budget in Missouri, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be charged the young-driver surcharge or may not be accepted as additional drivers
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by the vehicle's protections. If someone not named on the contract drives the Budget car in Missouri, coverage may be void and additional charges could apply.

What insurance coverage should I consider for my Budget hire in Missouri?

When picking up your Budget hire in Missouri, two main types of cover are worth understanding before you reach the desk.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Budget vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Budget car in Missouri. Some U.S. states require hire companies to include state-minimum liability, but not all do. Missouri renters are strongly encouraged to add supplementary liability cover for adequate protection.

Common exclusions to be aware of for Budget hires in Missouri:

  • Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW
  • Prohibited use such as off-road driving, DUI, or unauthorised drivers voids cover
  • Only drivers named on the Budget hire agreement in Missouri are covered

Review your Hola Car Rentals booking confirmation to confirm which cover are included in your rate before arriving at the Budget desk in Missouri.

What is the security deposit amount for a Budget hire in Missouri?

When you pick up your Budget hire in Missouri, the desk will place a temporary authorisation hold on your credit card as a security deposit. This is not a charge, but it reduces your available credit until the hold is released after you return the vehicle.

For Budget hires in Missouri, the typical hold on a major credit card is approximately US$300 to US$400 for standard vehicle classes. The exact amount can vary depending on the specific Missouri location, the vehicle class you rent, and the length of your hire.

Important things to know about the deposit for your Budget hire in Missouri:

  • Only a major credit card physically printed with the main driver’s name is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted
  • The hold applies even if you prepaid your booking online
  • After returning the vehicle, Budget releases the hold, but your bank controls when it reappears in your available credit, which can take up to 15 business days
  • Premium or speciality vehicle classes at Missouri Budget locations may require a higher hold amount

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel to Missouri to prevent fraud blocks on the authorisation.

Does Travel Assistance come with my Budget hire in Missouri?

Yes, most Hola Car Rentals bookings, including Budget hires in Missouri, include Travel Assistance provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to customers who are residents of the United States or Canada.

If you are visiting Missouri from outside North America and something goes wrong during your Budget hire, such as a medical emergency on a Missouri highway or a situation requiring legal assistance after an accident, Travel Assistance covers:

  • Travel insurance with medical cover for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week during your Budget hire in Missouri:

  • Call: +1 888 980 9992 (toll-free or collect)
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW/LDW for vehicle damage or LIS/ALI/SLI for third-party liability. Check your booking confirmation for the exact terms applicable to your Missouri hire.

Can I pick up my Budget car in Missouri and return it in a different city or state?

Yes, one-way hires with Budget in Missouri are possible, but a drop-off fee may apply depending on your route, and cross-border travel requires prior authorisation.

For one-way Budget hires within Missouri, such as picking up in St. Louis and returning in Kansas City, a drop-off fee is typically charged. The exact amount depends on the distance, vehicle class, and season. This fee will appear under the To Pay at Destination section of your Hola Car Rentals booking confirmation if it applies to your route.

For Budget hires that cross state lines from Missouri into neighbouring states such as Illinois, Kansas, or Tennessee:

  • Interstate driving is generally permitted within the continental United States when authorised by your hire agreement
  • Cross-border travel into Canada or Mexico requires specific authorisation from Budget and may not be permitted on standard Missouri rates
  • Driving into a restricted area or unauthorised territory can void your CDW/LDW and liability cover

Always review your Budget hire agreement at the Missouri desk to confirm which states and territories are permitted. If you plan a one-way route, select your different return location during the booking process so the system can calculate whether a drop-off fee applies before you confirm your reservation.

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Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo