Hertz Car Hire
in Missouri

Hola Car Rentals is the only premium partner of the top car hire brands operating in Missouri, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Missouri.

No. With Hola Car Rentals, all costs and charges for your booking in Missouri are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Missouri charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Missouri has only one toll facility: the Lake of the Ozarks Community Bridge on State Highway MM. This is important to know before collecting your Hertz hire in Missouri, because this bridge operates very differently from toll roads in most other U.S. states.

• The bridge accepts cash payment only. There are no electronic transponders, no cashless lanes, and no plate-based billing.
• Standard hire car toll programmes (such as Hertz's PlatePass or similar) do not apply here, since the bridge rejects transponders entirely.
• Toll rates for a standard 2-axle passenger car are US$3.00 during summer months (May through September) and US$2.00 during the rest of the year.
• You must have cash on hand to cross. There is no invoice or violation option if you cannot pay at the booth.

Missouri has no congestion charges, emissions zones, or city-centre driving fees. Outside of this one bridge, your Hertz hire in Missouri will not encounter any toll roads.

The Hertz counter at Missouri's St. Louis Lambert International Airport (STL) is located off-airport at 10278 Natural Bridge Road, St. Louis, MO 63134. After arriving at the terminal, follow the hire car shuttle signs to board the shuttle that will take you to this off-airport facility.

• Shuttle service runs between the terminals and the Hertz hire lot at 10278 Natural Bridge Road.
• Counter hours at STL are daily from 06:00 to 23:30.
• At return, bring the vehicle back to the same lot on Natural Bridge Road and the shuttle will take you back to the terminal.

If you are arriving outside counter hours, check your Hertz hire agreement for specific after-hours return instructions at the STL lot. Always confirm your pickup details on your booking confirmation before travelling.

The Hertz hire counter at Kansas City International Airport (MCI) in Missouri is located at 1 Nassau Circle, Kansas City, MO 64153, within the airport's hire car area.

• Counter hours at MCI are Monday through Friday and Thursday from 06:00 to 23:30, Saturday from 07:00 to 18:30, and Sunday from 06:00 to 23:30.
• At return, bring your Hertz vehicle back to the same 1 Nassau Circle hire area.

Hertz also operates additional Missouri locations, including at Charles B. Wheeler Downtown Airport (MKC) in Kansas City, Springfield-Branson National Airport (SGF), Joplin Airport, and neighbourhood sites in Saint Peters and Gladstone. Always verify the exact address on your booking confirmation, as collection instructions may differ between airport and off-airport Missouri locations.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz hire in Missouri.

Missouri has only one toll facility, the Lake of the Ozarks Community Bridge, which charges US$2.00 to US$3.00 for a standard passenger car and accepts cash only. If you cross this bridge during your Hertz hire, you can submit those cash toll receipts for reimbursement.

• Email [email protected] within 30 days of returning your vehicle.
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or proof of the toll payment.
• Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval.

If you drive your Hertz hire from Missouri into neighbouring states that have more extensive toll networks, the same Tolls Cashback benefit applies to those tolls as well, up to the 5% cap of your total booking value.

To pick up a Hertz hire car in Missouri, you must present the following documents at the counter. All documents must be physical originals; digital copies are not accepted.

• A valid, unexpired driver’s licence in the main driver’s name.
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold. Debit and prepaid cards are not accepted for the deposit.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher if required by your rate.
• Round-trip flight or cruise tickets (required for visitors travelling internationally).

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For other non-English licences, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

At Missouri Hertz locations, the hire agreement is with Hertz directly. Always verify the specific requirements shown on your booking confirmation, as desk requirements may vary by location.

When picking up a Hertz hire in Missouri, the counter will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hire is closed and your bank releases the hold.

• For standard vehicles at U.S. Hertz locations, typical holds range from approximately US$300 to US$400, though the exact amount varies by location, vehicle class, and season.
• Premium or speciality vehicles may carry a higher hold amount.
• The hold must be placed on a major credit card in the main driver’s name with the name printed on the physical card. Debit cards and prepaid cards are not accepted.

After you return the vehicle at your Missouri Hertz location, the hold is released. Your bank or card issuer controls how quickly the funds become available again, which can take up to 15 working days. Bring a backup credit card in case your primary card is declined, and consider notifying your bank of your travel plans to avoid fraud blocks on the authorisation.

Hertz hires in Missouri follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At collection, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During your hire, use the correct fuel type as shown in the vehicle. Keep fuel receipts in case of any dispute.
• Before returning to the Hertz lot in Missouri, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive.
• If you return the vehicle below the recorded starting level, Hertz may charge a fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

If the vehicle was not full at collection, ask the Hertz agent to record the exact level on the agreement and return it at that same level. Keep your final fuel receipt showing the date, time, and station address as proof.

Yes, drivers under 25 years old are subject to a young-driver surcharge when hiring from Hertz in Missouri. The standard minimum age to hire without a surcharge in the U.S. is 25.

• Drivers aged 21 to 24 can hire from Hertz in Missouri but will pay a daily young-renter surcharge of approximately US$13.50 per day plus applicable taxes, with a maximum cap of US$189 plus taxes for the hire period.
• Drivers under 21 are generally not eligible to hire from Hertz in Missouri.
• Many vehicle classes, including full-size, SUVs, luxury, premium, convertible, minivan, and van categories, are restricted to drivers aged 25 and older. Economy, compact, and intermediate classes are typically available to under-25 renters.

Missouri does not have a state law requiring hires to drivers under 21 (unlike New York or Michigan), so the Hertz standard policy applies. The young-driver surcharge is paid at the Hertz counter in Missouri and is not included in your prepaid rate. Always confirm the surcharge amount on your booking confirmation before travelling.

Yes, most bookings made through Hola Car Rentals include Travel Assistance cover provided by Terrawind Global Protection, and this applies to your Hertz hire in Missouri. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are travelling from outside North America and experience an emergency during your Hertz hire in Missouri, such as a medical situation on a rural highway or a breakdown in a remote area, this cover can help with:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To use the cover, contact the assistance line first before incurring expenses, as some reimbursements require prior authorisation:

• Phone (24/7, toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW/LDW for damage to the Hertz vehicle or third-party liability insurance.

When hiring from Hertz in Missouri, there are two main types of cover to consider: protection for the hire vehicle itself and protection for third parties.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to or theft of the Hertz vehicle. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Hertz hire in Missouri. Some U.S. states require a minimum level of liability cover, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your booking.

Missouri does not have a state law mandating that hire companies include third-party liability in every hire, so confirming your cover before collection is important. Check your booking confirmation to see which protections are included in your rate and which are optional extras available at the Hertz counter in Missouri.

Yes, you can add an additional driver to your Hertz hire in Missouri, either as part of your rate or by paying a fee at the counter.

• If your booking confirmation shows "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no extra cost.
• If the additional driver is not included in your rate, Hertz in Missouri charges approximately US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes for the hire period.
• The additional driver must be present at the Hertz counter in Missouri at collection, show a valid driver’s licence (and an IDP if required), and sign the hire agreement.
• Only drivers listed on the hire agreement are covered by protections such as CDW/LDW and liability insurance. Anyone not named on the contract who drives the vehicle may void your cover.

For Hertz hires in Missouri, additional drivers must also meet the minimum age requirements. Drivers aged 21 to 24 may be subject to a young-driver surcharge in addition to the additional driver fee. Confirm all conditions on your booking confirmation before arriving at the counter.

Yes, one-way hires are available through Hertz in Missouri, allowing you to collect in one city and return in another, either within Missouri or in a different state. However, a drop-off fee may apply depending on the route.

• One-way hires between Missouri cities, such as collecting in Kansas City and returning in St. Louis, typically incur a drop-off fee that varies by distance, vehicle class, and season.
• One-way hires from Missouri to another U.S. state are generally permitted through Hertz but usually carry a drop-off fee as well.
• Cross-border hires into Canada or Mexico are subject to separate rules and may be restricted or require prior approval.

The drop-off fee for your specific Hertz Missouri route will be shown under the "To pay at destination" section during the booking process on the Hola Car Rentals website. This fee cannot be prepaid and is settled at the Hertz counter. If no drop-off fee appears during checkout, no fee applies to your route. Always verify the fee on your booking confirmation before travelling.

If you return your Hertz hire in Missouri after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. Returning beyond the grace period may result in charges for additional hours or an extra hire day, plus a potential late fee.

• Hertz counter hours at STL (St. Louis Lambert International Airport) run daily from 06:00 to 23:30, and at MCI (Kansas City International Airport) from 06:00 to 23:30 on most days. Plan your return to arrive within these windows.
• If you need more time with the vehicle, contact Hertz in Missouri as early as possible to request an extension, as driving beyond the contract end date without authorisation may result in higher charges.
• For after-hours returns at Missouri Hertz locations, follow the key-drop and lot instructions provided on your hire agreement. Note that liability for the vehicle may continue until the counter formally checks it in.

If you anticipate a late return due to a flight delay or other circumstance, Hertz will generally hold your reservation for up to 24 hours from the original collection time. Contact support if your delay extends beyond that window.