VERIFIED REVIEWS
Holger Pfarr
"By far cheaper than all rental car offers."
Sharon Radford
"Quick and easy"
Bill Harshbarger
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off.
The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days.
Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy.
And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage.
Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing.
Their AI agent, perfectly better. Very good advice.
And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select.
Looking forward to booking with Hola again"
תמיר מורוביץ
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed.
Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference.
A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass.
My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
"Very easy to book
Very easy to pay
And the best deal I could find by quite a long way
Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
"great prices easy to book definitely use again"
constanza cecchi
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
"Hola is amazing, has everything you need.
Thanks"
Damien DE SOUSA
"Easy and fast booking process"
Jason Bishop
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou.
Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
"Good car and price"
Wheeling and dealing Uk
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
"Easy to use, great prices, all inclusive"
HaYoung Son
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
"So easy to book and a great price"
Jean-Francois WILMOTTE
"Perfect, no problems at all and a very attractive price."
amarthi rivera
"👌 EXCELLENT"
Jonne Miettinen
"Easy"
Hong-Anh Ha
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
"Awesome service"
JOSE LUIS MORA
"Excellent process, very easy"
K_Cantona95
"Excellent value for money!"
Ara Bermúdez
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
"Excellent experience"
Ole Alnes
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
"Everything was very quick and clear."
Artie Divin
"Very easy to book and very cheap"
Cristian Francisco Pastore
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
"Very easy to book etc, made it all so much better"
Robert Agati
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
"Best ever service I've experienced !
Well done !!!"
mrbstube
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
"EASY AND FAST."
Cristian Barbero
"The website format and information are very clear and accessible, with many options.
I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
"Everything is very intuitive and easy when managing reservations.
The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
"So far so good"
Judy Winkin
"Easy and good deal"
Samantha de León
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
"Very easy to book and competitive prices."
ju
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
"Very easy and accommodating"
denis dadoun
"Very good. Easy."
David Garciarena
"Easy to rent, best prices"
Jose J Rivera Indio Joe
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
"Very easy process and added extras were well appreciated"
Richard Gardiner
"booking process good, seems to have lots of inclusions"
sara l.
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
"Arranged so quickly and easily, top service..!!!"
Joseph
"Booking went smoothly"
Nathaniel Rosen
"Quick, clear and easy to understand."
Esther Ng
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
"Absolutely the best price."
Michael Parrish
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
"All done smoothly"
Kiran Sedoo
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
"Hola Car Rentals company is best car rental company,
and website is great."
Neil Flavin
"Quick hassle free booking with Hola.
Always a pleasure 👍"
Tomáš Kreitl
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
"Booking is very easy😊"
Tif Shukla
"Very easy and straight forward"
mindaugas liumpa
"Easy to book"
RICCARDO CARAMASCHI
"Great deals and easy booking!
Highly recommended"
Lynne Mathias
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
"Competitive rates and guarantees.
A reliable and responsive company."
Asher Wagner
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Frequently Asked Questions
If I’m landing at St. Louis Lambert (STL), what’s the simplest way to get from baggage reclaim to the Hertz pickup area without getting turned around?
After collecting your luggage at St. Louis Lambert International Airport, the most direct way to reach the Hertz desk is to follow the overhead signs for the Rental Car Facility. Both terminals have clearly marked exits leading to the shuttle pickup zones. A dedicated, complimentary shuttle runs frequently between the terminals and the consolidated car hire centre where our location is based. The system is straightforward, so you don’t need to navigate airport roads on foot.
How much extra time should I plan at STL to pick up a Hertz car if my flight lands during a Cardinals game or a big downtown event?
When a major event like a Cardinals game is taking place, it’s sensible to build an extra buffer into your schedule for collecting your hire car. The counter process remains efficient, but overall airport congestion and road traffic are affected. Allow an additional 30 to 45 minutes to provide a comfortable cushion for potentially longer shuttle waits and heavier traffic as you start your drive into the city.
When I’m leaving the STL rental area, which direction should I set my sat-nav first to avoid confusing ramps and quick lane splits?
As you depart the rental car facility at STL, the most important initial step is to get onto I‑70. Set your sat-nav for your final destination before you start driving, but watch the initial signs directing you toward I‑70 East for downtown St. Louis or I‑70 West for St. Charles and points west. The airport exit system is well signed, but having your route pre-loaded lets you focus on the immediate signs and merge confidently onto the correct interstate from the outset.
What’s the easiest driving route from STL to Downtown St. Louis for a first-time visitor who wants to avoid tricky interchanges?
For a first-time visitor, the most straightforward route from the airport to downtown St. Louis is to take I‑70 East. This interstate leads directly towards the city centre and is simpler to navigate than many alternatives. As you approach downtown, your sat-nav will guide you to the specific exit for your destination, such as Broadway or Memorial Drive near the Gateway Arch. Staying on I‑70 minimises the number of highway changes on your initial drive into the city.
If my hotel is in Clayton, what should I know about the drive and parking situation compared with staying downtown?
Driving from STL to Clayton is generally less complex than heading downtown, since you’ll mainly use I‑170 South. Clayton is a business district with a more suburban feel, wider streets and more predictable traffic patterns outside weekday rush hours. Parking is often more accessible, with many hotels offering dedicated lots or garages and plenty of metered street parking and public car parks for visitors. That contrasts with the tighter one‑way grids and more competitive garage parking downtown.
How realistic is it to use a rental car in St. Louis if I’m mostly visiting the Central West End, Forest Park, and The Loop?
A rental car is very practical for visiting these areas, as they are spread out enough that driving is the most convenient option. While the Central West End and The Loop are walkable neighbourhoods, a car is ideal for travelling between them and for accessing the extensive grounds of Forest Park. You can easily drive from the Saint Louis Art Museum to the Zoo, for example, without a long walk. Parking is generally available in car parks, on the street, or in dedicated lots at the park’s institutions.
What are the most common driving mistakes visitors make around St. Louis highways like I‑70, I‑64, and I‑55?
A common challenge is navigating the frequent and often closely spaced exits on St. Louis highways, particularly on I‑64 (also Highway 40). Drivers can be surprised by left‑side exits, so know your exit number and lane positioning well in advance. Another confusing spot is the complex interchange where I‑44, I‑55, I‑64 and I‑70 converge near the Poplar Street Bridge downtown. A sat‑nav with lane guidance can be extremely helpful in these areas.
If I’m planning to visit the Gateway Arch, where do drivers usually get stuck or rerouted when approaching the riverfront?
When driving to the Gateway Arch, visitors often encounter confusion around the final approaches from I‑44 and Memorial Drive. City improvement works can sometimes lead to unexpected detours near the monument. Follow the official National Park Service brown‑and‑white signs for the Gateway Arch, as they’re updated to reflect current traffic patterns. Setting your sat‑nav for the underground car park entrance on Washington Avenue can also help provide the most direct route.
What should I expect for parking and walking distances when driving to City Museum, especially on weekends?
Driving to City Museum is straightforward, but parking requires planning, particularly on busy weekends. The museum has its own dedicated parking lot, which can fill up quickly during peak hours. If the main lot is full, there are numerous independent surface lots and some street parking in the surrounding blocks, but expect a short walk of a few blocks. Arriving earlier in the day gives you the best chance of securing a spot in the museum’s primary lot.
If I’m going to a concert or Blues game at Enterprise Center, what’s the least stressful way to time my drive and parking?
For a low‑stress trip to Enterprise Center, plan to arrive downtown at least 60 to 90 minutes before the event begins. This allows you to navigate potential game‑day traffic and find parking without rushing. Numerous car parks are located within a few blocks of the arena, and pre‑booking a spot online through a parking app can save time and guarantee a space. Arriving early also gives you a chance to eat nearby or enter the venue before the biggest crowds.
How should I plan a rental‑car day around Forest Park so I’m not constantly moving the car between the zoo, art museum, and science centre?
To avoid constantly moving your car at Forest Park, park once and explore a cluster of attractions. For example, park near the Saint Louis Art Museum and walk to the nearby Saint Louis Zoo. Alternatively, park by the Missouri History Museum and enjoy the Grand Basin area. The park also runs a free tram, the Forest Park Explorer, which transports you between major destinations, allowing you to leave your car in one spot for the day.
What’s it like driving in St. Louis at night as a visitor, and which areas tend to feel the most confusing to navigate?
Driving in St. Louis at night is generally manageable, as the main highways are well lit. However, some areas can be confusing for first‑time visitors. The network of one‑way streets downtown can be more challenging after dark, and the complex highway interchanges near the Poplar Street Bridge require extra attention. Neighbourhoods with older, narrower streets, like Soulard or The Hill, can also be trickier without daylight. Using a sat‑nav and reviewing your route beforehand will make nighttime driving much smoother.
If I’m staying near Washington Avenue or Downtown West, what should I know about one‑way streets and garage entrances?
When staying around Washington Avenue and Downtown West, be prepared for a grid of one‑way streets, which is typical of a city centre. Keep your sat‑nav active, as a missed turn may mean circling several blocks to get back on track. Hotel and public car park entrances are often mid‑block and can be easy to miss, so it helps to know the exact cross‑street for your entrance before you arrive. Pay attention to the signage to ensure you’re heading the correct way on these streets.
How do I plan for rush‑hour traffic if I need to drive from downtown St. Louis to the airport early on a weekday morning?
To manage weekday morning rush hour from downtown to STL, allow extra travel time. Peak traffic is typically between 07:00 and 09:00. Main routes such as I‑70 West and I‑64 West to I‑170 North experience significant congestion. A drive that takes 25 minutes in light traffic could easily take 45 minutes or more during this window. Check a real‑time traffic app before you depart for the most accurate estimate.
What’s the most straightforward way to drive between STL and St. Charles for an evening dinner or riverfront walk?
The most direct route from the STL airport area to historic St. Charles is to take I‑70 West. This interstate crosses the Missouri River and takes you to the exits for St. Charles. The drive is typically quick and easy, around 15–20 minutes without heavy traffic. Once you exit the highway, follow signs for historic Main Street and the riverfront, where there are public car parks and garages for visitors.
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