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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 4 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 4 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 4 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 3 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 3 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 3 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 3 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 3 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 2 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 2 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 2 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 1 week ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 6 days ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 11 hours ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 6 hours ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."

Frequently Asked Questions

If I’m landing at St. Louis Lambert (STL), what’s the simplest way to get from baggage claim to the Hertz pickup area without getting turned around?
After collecting your luggage at St. Louis Lambert International Airport, the most direct way to reach the Hertz counter is to follow the overhead signs for the Rental Car Facility. Both terminals have clearly marked exits leading to the shuttle pickup zones. A dedicated, complimentary shuttle bus runs frequently between the terminals and the consolidated rental car center where our location is housed. This system is designed to be straightforward, keeping you from having to navigate airport roads on foot.
How much extra time should I plan at STL to pick up a Hertz car if my flight lands during a Cardinals game or a big downtown event?
When a major event like a Cardinals game is happening, it's wise to build an extra buffer into your schedule for picking up your rental car. While the process at the counter remains efficient, the primary impact is on overall airport congestion and traffic on the roads leading away from STL. Planning for an additional 30 to 45 minutes can provide a comfortable cushion to account for potentially longer shuttle waits and heavier traffic as you begin your drive into the city.
When I’m leaving the STL rental area, which direction should I set my GPS first to avoid confusing ramps and quick lane splits?
As you depart the rental car facility at STL, the most important first step is to get onto I-70. Set your GPS for your final destination before you start driving, but pay close attention to the initial signs directing you toward either I-70 East for downtown St. Louis or I-70 West for St. Charles and points west. The airport exit system is well-marked, but having your route pre-loaded allows you to focus on the immediate signage and merge confidently onto the correct interstate from the start.
What’s the easiest driving route from STL to Downtown St. Louis for a first-time visitor who wants to avoid tricky interchanges?
For a first-time visitor, the most straightforward route from the airport to downtown St. Louis is taking I-70 East. This interstate leads you directly toward the city center with relatively simple navigation compared to other options. As you approach downtown, your GPS will guide you to the specific exit for your destination, such as the exits for Broadway or Memorial Drive near the Gateway Arch. Sticking to I-70 minimizes the number of highway changes you need to make on your initial drive into the city.
If my hotel is in Clayton, what should I know about the drive and parking situation compared with staying downtown?
Driving from STL to Clayton is generally less complex than heading downtown, as you'll primarily use I-170 South. Clayton is a business district with a more suburban feel, featuring wider streets and more predictable traffic patterns outside of weekday rush hours. Parking is often more accessible, with many hotels offering dedicated lots or garages, and plentiful metered street parking and public garages available for visitors. This often contrasts with the tighter, one-way street grids and more competitive garage parking found in the heart of downtown.
How realistic is it to use a rental car in St. Louis if I’m mostly visiting the Central West End, Forest Park, and The Loop?
A rental car is highly practical for visiting these areas, as they are spread out just enough to make driving the most convenient option. While the Central West End and The Loop are walkable neighborhoods themselves, a car is ideal for traveling between them and accessing the vast grounds of Forest Park. You can easily drive from the Saint Louis Art Museum to the Zoo, for example, without a long walk. Parking is generally available in garages, on the street, or in dedicated lots at the park's institutions.
What are the most common driving mistakes visitors make around St. Louis highways like I‑70, I‑64, and I‑55?
A common challenge for visitors is navigating the frequent and often closely spaced exits on St. Louis highways, particularly on I-64 (also known as Highway 40). Drivers can be surprised by exits that appear on the left side of the highway, so it's crucial to know your exit number and lane positioning well in advance. Another point of confusion is the complex interchange where I-44, I-55, I-64, and I-70 converge near the Poplar Street Bridge downtown. Using a GPS with lane guidance can be extremely helpful in these areas.
If I’m planning to visit the Gateway Arch, where do drivers usually get stuck or rerouted when approaching the riverfront?
When driving to the Gateway Arch, visitors often encounter confusion around the final approaches off I-44 and Memorial Drive. Ongoing city improvements can sometimes lead to unexpected detours right near the monument. The key is to follow the official brown-and-white National Park Service signs for "Gateway Arch" as you get closer, as they are updated to reflect current traffic patterns. Setting your GPS specifically for the underground parking garage entrance on Washington Avenue can also help provide the most direct route.
What should I expect for parking and walking distances when driving to City Museum, especially on weekends?
Driving to City Museum is straightforward, but parking requires some planning, particularly on busy weekends. The museum has its own dedicated parking lot, which can fill up quickly during peak hours. If the main lot is full, there are numerous independent surface lots and some street parking in the surrounding blocks, but be prepared for a short walk of a few blocks. Arriving earlier in the day generally gives you the best chance of securing a spot in the museum's primary lot.
If I’m going to a concert or Blues game at Enterprise Center, what’s the least stressful way to time my drive and parking?
For a low-stress trip to Enterprise Center, plan to arrive downtown at least 60 to 90 minutes before the event begins. This allows you to navigate potential game-day traffic and find parking without feeling rushed. Numerous parking garages are located within a few blocks of the arena, and pre-booking a spot online through a parking app can often save time and guarantee a space. Arriving early also gives you a chance to walk to a nearby restaurant or simply head into the venue before the biggest crowds.
How should I plan a rental-car day around Forest Park so I’m not constantly moving the car between the zoo, art museum, and science center?
To avoid constantly moving your car at Forest Park, it's best to park once and explore a cluster of attractions. For example, you can park near the Saint Louis Art Museum and also walk to the nearby Saint Louis Zoo. Alternatively, park near the Missouri History Museum and enjoy the green space around the Grand Basin. The park also operates a free tram system, the Forest Park Explorer, which can transport you between major destinations, allowing you to leave your car in one spot for the day.
What’s it like driving in St. Louis at night as a visitor, and which areas tend to feel the most confusing to navigate?
Driving in St. Louis at night is generally manageable, as the main highways are well-lit. However, some areas can be confusing for first-time visitors. The network of one-way streets downtown can be more challenging to navigate after dark, and the complex highway interchanges near the Poplar Street Bridge require extra attention. Neighborhoods with older, narrower streets, like Soulard or The Hill, can also be trickier without daylight. Using a GPS and reviewing your route beforehand can make nighttime driving much smoother.
If I’m staying near Washington Avenue or Downtown West, what should I know about one-way streets and garage entrances?
When staying in the Washington Avenue and Downtown West areas, be prepared for a grid of one-way streets, which is typical for a city center. It's essential to have your GPS active, as a missed turn may require you to circle several blocks to get back on track. Hotel and public parking garage entrances are often located mid-block and can be easy to miss, so it's helpful to know the exact cross-street for your garage entrance before you arrive. Pay close attention to signage to ensure you're heading the correct way on these streets.
How do I plan for rush-hour traffic if I need to drive from downtown St. Louis to the airport early on a weekday morning?
To manage the weekday morning rush hour from downtown to STL, it's best to allow for extra travel time. The peak traffic period is typically from 7:00 AM to 9:00 AM. The main routes, I-70 West and I-64 West to I-170 North, will experience significant congestion. A drive that might take 25 minutes in light traffic could easily take 45 minutes or more during this window. Check a real-time traffic app before you depart to get the most accurate travel time estimate.
What’s the most straightforward way to drive between STL and St. Charles for an evening dinner or riverfront walk?
The most direct route from the STL airport area to historic St. Charles is to take I-70 West. This interstate will take you across the Missouri River directly to the exits for St. Charles. The drive is typically quick and easy, usually taking around 15-20 minutes without heavy traffic. Once you exit the highway, follow the signs for the historic Main Street and riverfront, where you'll find ample public parking lots and garages to begin your evening.
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