Hertz Car Hire
in St. Louis

Hola Car Rentals is the only premium partner of the top car hire brands operating in St. Louis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in St. Louis.

No. With Hola Car Rentals, all costs and charges for your booking in St. Louis are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in St. Louis charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At St. Louis Lambert International Airport (STL), the Hertz hire facility is located at 10278 Natural Bridge Rd, off the airport grounds. After collecting your luggage, you will need to take the Hertz shuttle from the terminal to reach the counter.

Look for the designated shuttle stop outside the arrivals area and board the Hertz-branded bus. The counter at 10278 Natural Bridge Rd is open daily from 06:00 to 23:30, which covers most flight arrival windows.

Once at the Hertz facility in St. Louis, present your booking confirmation, a valid driver’s licence, and a major credit card in the main driver’s name for the authorisation hold. If your licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), bring an International Driving Permit as well.

If you are picking up at a downtown Hertz location in St. Louis, such as 800 Washington Ave, those branches have on-site counters but operate on limited weekday hours (typically 08:00 to 17:00), so plan your arrival accordingly.

Hertz operates multiple locations in St. Louis with varying hours depending on the branch.

• Airport location (10278 Natural Bridge Rd, STL): open daily 06:00 to 23:30
• 800 Washington Ave (downtown): Monday to Friday, 08:00 to 17:00
• 7730 Bonhomme Ave: Monday to Friday 08:00 to 17:00, Saturday 09:00 to 12:00
• 9993 Manchester Road: Monday to Friday, approximately 08:00 to 17:00

If your flight arrives late at night, the Hertz airport location in St. Louis is your best option given its extended hours. Downtown and neighbourhood branches close in the early afternoon on weekdays and have limited or no weekend availability, so confirm hours before choosing a non-airport pickup point.

If your arrival is delayed, Hertz will generally hold your reservation for up to 24 hours from the original pickup time. For delays beyond 24 hours, contact your booking provider promptly to avoid forfeiting the reservation.

Missouri has very few toll roads, and the St. Louis metro area itself has no electronic toll systems such as E-ZPass or cashless toll lanes. The only toll facility in Missouri is the Lake of the Ozarks Community Bridge on State Highway MM, which is located well outside St. Louis.

That bridge is cash-only, accepting no transponders or electronic payment. Toll rates for a standard 2-axle hire car are:

• US$3.00 during summer months (May through September)
• US$2.00 during the rest of the year

Because there are no cashless toll roads in the St. Louis area, the Hertz toll transponder programme is largely irrelevant for driving within the city. However, if you plan to drive to other states such as Illinois, Kansas, or Oklahoma, toll roads may apply in those areas and the Hertz vehicle's transponder or a pay-per-use programme could become relevant.

Missouri also has no congestion charges, emissions zones, or city-centre driving fees, so your Hertz hire in St. Louis will not incur any of those costs.

Yes, all bookings made through Hola Car Rentals, including Hertz hires in St. Louis, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

While the St. Louis area itself has no electronic toll roads, this benefit is useful if your Hertz hire takes you beyond Missouri into neighbouring states with active toll systems, or if you cross the Lake of the Ozarks Community Bridge (the only cash toll in Missouri, at US$2.00 to US$3.00 for a standard car).

To claim your cashback after returning your Hertz vehicle in St. Louis:

• Email [email protected] within 30 days of vehicle return
• Include your Hola Car Rentals reservation confirmation
• Attach a copy of the hire agreement signed at the Hertz counter
• Provide a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When picking up your Hertz hire in St. Louis, you must present the following physical documents at the counter:

• A valid, original driver’s licence (not a digital copy)
• A major credit card in the main driver’s name, with the name printed on the physical card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and not issued by an EU or EEA country, an International Driving Permit (IDP) is strongly recommended. If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is required alongside your original licence at the Hertz counter in St. Louis.

Debit cards and prepaid cards are not accepted for the security deposit. Even if you prepaid your Hertz booking online, you must still present a physical credit card at pickup. Bring a backup credit card in case your primary card is declined.

When picking up your Hertz hire in St. Louis, the counter will place a temporary authorisation hold on your credit card. This is not a charge but it reduces your available credit until the hire is closed and your bank releases the hold.

For Hertz locations in the United States, including St. Louis, typical security deposit holds range from approximately US$300 to US$400 for standard vehicle classes. Premium or specialised vehicles may carry higher holds.

A few important points to keep in mind:

• The hold must be on a major credit card in the main driver’s name, with the name printed on the physical card
• Debit cards and prepaid cards are not accepted for the deposit at the Hertz counter in St. Louis
• After you return the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release
• Bring a backup credit card in case your primary card is declined or has insufficient available credit

The exact hold amount is set by Hertz at the St. Louis counter and may vary by location, vehicle class, and season. Confirm the amount with the agent before signing the hire agreement.

Yes, picking up a Hertz hire at St. Louis Lambert International Airport (STL) typically adds several surcharges on top of the base hire rate. These are standard airport-related fees and are not unique to Hertz.

Common fees at the STL airport Hertz location include:

• Missouri vehicle hire tax (approximately 10.6%)
• Airport Customer Facility Charge (CFC), typically around US$4.00 to US$5.00 per day
• Concession Recovery Fee (CRF), typically around US$3.00 to US$4.50 per day
• Potential city or local user taxes of up to 5%

Combined, these surcharges can add 20% to 25% to the cost of your Hertz hire compared to the base rate. Off-airport Hertz locations in St. Louis, such as the branch at 800 Washington Ave or 9993 Manchester Road, generally avoid the airport-specific fees and may result in a lower total cost, though they have more limited operating hours.

Your booking confirmation will indicate which fees are included in your prepaid rate and which are due at the St. Louis Hertz counter at pickup.

Yes, you can add an additional driver to your Hertz hire in St. Louis, either as an included benefit or for a fee paid at the counter.

For Hertz in St. Louis, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes for longer hires. Check your booking confirmation to see if an additional driver is already included in your rate, in which case no fee applies for the first extra driver.

Requirements for adding a driver at the Hertz counter in St. Louis:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must meet the minimum age requirements (25 or older in most cases; a young-driver surcharge applies for drivers aged 21 to 24)
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Hertz hire agreement in St. Louis are covered by the vehicle’s protections. Anyone not named on the contract who drives the car may void cover and result in additional charges.

Most bookings made through Hola Car Rentals, including Hertz hires in St. Louis, include travel assistance coverage provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency or a breakdown on Missouri highways like I-270 or I-64 while driving your Hertz vehicle.

Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is available to international visitors hiring a Hertz in St. Louis who are not North American residents. It also does not cover damage to the Hertz hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

Review your booking confirmation for the exact coverage terms and limits that apply to your reservation.

Yes, drivers under 25 years old are subject to a young-driver surcharge when hiring a Hertz in St. Louis. The minimum age to hire without a surcharge is 25.

For Hertz in St. Louis, drivers aged 21 to 24 can hire but will pay an additional daily fee. Hertz charges US$13.50 per hire day plus taxes for young drivers, with a maximum cap of US$189 plus taxes for the hire period.

Additional restrictions for under-25 drivers at Hertz in St. Louis include:

• Most premium, full-size, luxury, SUV, minivan, and convertible vehicle classes are restricted to drivers 25 and older
• Economy, compact, and intermediate categories are generally available to younger renters
• A valid driver’s licence and major credit card in the renter’s name are still required

Drivers under 21 cannot hire from Hertz in St. Louis under standard conditions. Missouri does not have the same exceptions as New York or Michigan, which require hires to drivers 18 and older.

If you are between 21 and 24, Budget for the young-driver surcharge when comparing Hertz rates in St. Louis, as it can add significantly to the total cost of your hire.

Hertz hires in St. Louis follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra costs at the end of your Hertz hire in St. Louis:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles of the return location before dropping off the car
• Keep your final fuel receipt showing the date, time, and station address
• Show the full gauge to the Hertz agent at return, or leave the receipt in the key envelope for after-hours drops

If you return the Hertz vehicle in St. Louis with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

If the car was not full at pickup, ask the Hertz agent to record the exact starting level on the agreement. You only need to return it at that same level, not necessarily full.

Yes, one-way hires are generally available with Hertz in St. Louis, allowing you to pick up at one location and return the vehicle in a different city. However, a drop-off fee may apply depending on the route.

Key things to know about one-way Hertz hires from St. Louis:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• Same-city returns (for example, picking up at STL airport and returning to a downtown St. Louis Hertz branch) often carry no drop-off fee
• Returns to cities in other states typically incur a one-way fee
• Cross-border returns (for example, to Canada or Mexico) may be restricted or carry significantly higher fees

During the booking process, the drop-off fee for your specific Hertz route from St. Louis will be shown under the "To pay at destination" section before you confirm. Review this carefully, as the fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed at booking.

If you need to change your return location after booking your Hertz hire in St. Louis, contact your booking provider promptly, as route changes may reprice the hire and alter the drop-off fee.

The insurance and protection options included in your Hertz hire in St. Louis depend on the rate plan selected at booking. It is important to review your confirmation carefully before arriving at the St. Louis Hertz counter.

Common coverages to look for:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision or covered incident. A deductible may apply unless your plan states zero excess
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving the Hertz hire in St. Louis. Some US states require a minimum level of liability; Missouri does not mandate a specific minimum for hire companies, so confirm your coverage level

CDW/LDW does not cover third-party liability, your personal injuries, or your belongings. LIS/SLI does not cover damage to the Hertz vehicle itself. These are separate protections and ideally should both be in place.

At the Hertz counter in St. Louis, you may be offered optional add-ons such as personal accident insurance or roadside assistance upgrades. You are not required to accept these if your booking already includes adequate cover. Check your confirmation before pickup to avoid paying for duplicate protections.