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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Dollar in Missouri

Dollar operates at all three of Missouri's main airports, though pickup logistics differ by location. At Kansas City International Airport, every hire brand operates from a consolidated Rental Car Centre reached by a grey shuttle bus running roughly every five minutes from the baggage claim median — budget around five to seven minutes for the ride. At Springfield-Branson National Airport, the Dollar counter sits inside the arrivals terminal, with the hire lot directly adjacent. St. Louis Lambert International Airport uses an off-airport facility, so allow extra time after collecting luggage for the complimentary shuttle transfer. Missouri is one of the few US states with no active toll roads — the Lake of the Ozarks Community Bridge became toll-free in 2024 — so a toll package is unnecessary here. Fuel runs around US$2.84 per gallon for regular unleaded statewide, with Kansas City and St. Louis stations typically running a few cents higher. Dollar requires a credit card in the primary driver's name at pickup; an authorisation hold of around US$200 above the hire cost is placed at the counter and typically releases within 24 hours of return, though your bank may take longer to reflect it. Drivers under 25 may face a young driver surcharge. If your licence uses a non-Latin script — Arabic, Chinese, or Cyrillic, for example — bring an International Driving Permit alongside your home licence.

Best Car Rental Deals

4.5/ 5
Kia K5

Kia K5 | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Chevrolet Trax

Chevrolet Trax | Automatic

SUV

or SUV similar

5 2 Automatic
From / day
4.5/ 5
Ford Focus

Ford Focus | Automatic

SMALL

or Small similar

5 2 Automatic
From / day
4.5/ 5
Dodge RAM 2500

Dodge RAM 2500 | Automatic

PICKUP

or Pickup similar

6 Automatic
From / day
4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 5 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Dollar in Missouri include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Missouri, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Missouri.

Will I face unexpected charges at the Dollar counter in Missouri when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Missouri are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Missouri charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
What documents do I need to pick up a Dollar hire car in Missouri?

Yes, you will need several physical documents to pick up your Dollar hire car in Missouri. Digital copies are not accepted at the counter.

  • A valid, original driver’s licence in the main driver’s name
  • A major credit card with the driver’s name printed on the card (not a debit or prepaid card)
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid on its own. Obtain it in your home country before travelling, as it cannot be issued to foreign licence holders once you are in Missouri.

At the Dollar counter in Missouri, a temporary authorisation hold will be placed on your credit card to cover the security deposit. Make sure your card has sufficient available credit before arriving.

What is the minimum age to hire a car from Dollar in Missouri?

The minimum age to hire a car from Dollar in Missouri is 20 years old. Missouri does not have the same state-law exception as New York or Michigan, where hire companies must accept drivers aged 18 and older.

Drivers aged 20 to 24 can hire from Dollar in Missouri but will be charged a daily young-hirer surcharge (also called an underage fee) in addition to the base hire rate. The specific Dollar amount of this surcharge varies by location and vehicle class.

Drivers under 25 are also restricted from hiring certain vehicle categories in Missouri. Classes such as full-size SUVs, premium, luxury, convertibles, minivans, and vans are typically reserved for hirers aged 25 and older. Economy, compact, and intermediate vehicles are generally the available options for younger drivers.

All standard requirements still apply regardless of age: a valid driver’s licence, a major credit card in the main driver’s name for the security deposit, and all required documents at the Dollar counter in Missouri.

How does the security deposit work at Dollar in Missouri?

When you pick up your Dollar hire car in Missouri, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hold is released after you return the vehicle.

Typical holds for standard vehicles at Dollar locations in the United States range from US$300 to US$400 on credit cards, though the exact amount can vary by location, vehicle class, and season. Dollar in Missouri may apply a higher hold for premium or speciality vehicles.

  • You must present a physical, major credit card with the driver’s name printed on the card
  • Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the deposit
  • The card must be in the main driver’s name
  • Ensure your card has enough available credit to cover the hold plus any estimated charges

After you return the vehicle, the Dollar counter releases the hold. Your bank or card issuer controls how quickly it reappears in your available balance, which can take up to 15 business days. Bringing a backup credit card to your Missouri pickup is always a good precaution in case your primary card is declined.

How do tolls work when hiring from Dollar in Missouri, and can I get cashback?

Missouri itself has very few toll roads, but if you drive your Dollar hire car to neighbouring states such as Illinois or Kansas, you may encounter cashless toll roads where no cash payment is accepted at the booth.

Dollar vehicles in Missouri come equipped with an electronic toll device. At the counter you have two options:

  • Purchase an unlimited toll package, which typically costs between US$11 and US$25 per hire day depending on the location and vehicle class
  • Decline the package and pay per use, in which case Dollar will charge the actual toll amount plus an administrative processing fee to your credit card after the hire ends

Toll charges can appear on your card days or even weeks after you return the vehicle, since toll agencies process invoices in batches.

All Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Missouri Dollar hire. To claim, email [email protected] within 30 days of returning the vehicle and include your reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.

What fuel policy applies to Dollar hires in Missouri?

Dollar hires in Missouri follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

  • At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Missouri lot
  • Refuel within approximately 10 miles of the Dollar return location so the gauge does not drop below full before you arrive
  • Keep your final fuel receipt showing the station address, date, and time

If you return the vehicle below the recorded starting level, Dollar may charge you for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

Some Dollar counter locations in Missouri may offer an optional prepaid fuel plan. If you accept it, you pay for a full tank upfront and any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value for most hirers.

For after-hours returns at Missouri locations, leave your fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence.

Can I add an additional driver to my Dollar hire in Missouri?

Yes, you can add an additional driver to your Dollar hire in Missouri, but the additional driver must be present at the counter during pickup and must bring a valid driver’s licence to sign the hire agreement.

Whether the additional driver fee is included or charged at the counter depends on the rate you booked. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether it is covered. If it is not included, Dollar in Missouri charges approximately US$13.50 per hire day plus taxes for each additional driver, with a maximum cap of US$189 plus taxes.

  • The additional driver must meet the same minimum age requirements as the main driver
  • Drivers aged 20 to 24 may be subject to a young-hirer surcharge in addition to the additional driver fee
  • If your licence uses a non-Latin alphabet, an IDP is also required for the additional driver
  • Only drivers listed on the Dollar hire agreement in Missouri are covered by the vehicle’s protections

If you need to add a driver after leaving the Missouri pickup location, you must visit a Dollar branch in person to update the agreement. Phone or chat requests alone are typically not sufficient.

What insurance cover is included with a Dollar hire in Missouri?

The insurance and protection options available with your Dollar hire in Missouri depend on the rate plan you selected when booking. It is important to review your booking confirmation carefully before arriving at the Missouri counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Dollar hire vehicle itself, including collision, theft, and vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

CDW and LDW do not cover third-party liability, meaning injuries or property damage you cause to other people or vehicles. For that protection, you would need Liability Insurance Supplementary (LIS or SLI). Some U.S. states require hire companies to include state-minimum third-party liability, but not all states do. Missouri hirers are strongly encouraged to add supplementary liability cover.

  • CDW or LDW covers the Dollar vehicle you are driving
  • LIS or SLI covers third parties you may injure or whose property you may damage
  • Neither covers your personal belongings or your own injuries
  • Coverage applies only to drivers named on the Dollar hire agreement in Missouri

Always confirm which protections appear on your hire agreement at the Dollar counter in Missouri before signing.

Does my Dollar hire in Missouri include travel assistance if something goes wrong on the road?

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Dollar hire in Missouri as well. However, this benefit is available only to travellers who are not residents of the United States or Canada.

If you experience an emergency during your Missouri Dollar hire, such as a medical situation on a highway or a serious accident in a remote area of the state, the travel assistance coverage typically includes:

  • Travel insurance with medical cover for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach the assistance team 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact them via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This cover does not replace CDW or LDW for damage to the Dollar vehicle itself, nor does it cover third-party liability. Always check your specific booking confirmation for the exact terms and limits that apply to your Missouri hire.

What happens if I return my Dollar hire car late in Missouri?

If you return your Dollar hire car in Missouri after the agreed drop-off time, a grace period of up to 30 minutes typically applies before extra charges are triggered. Returns beyond that window may result in additional hourly or daily charges plus a potential late fee.

It is important to plan your return time carefully, especially if you are driving back to the St. Louis or Springfield airport location in Missouri, where traffic or flight schedules could affect your timing.

  • Returns within 30 minutes of the agreed time are generally not charged extra
  • Returns 30 minutes or more late may be billed for additional hours or a full extra day
  • Grace period policies can vary by Dollar location in Missouri, so confirm the exact terms on your hire agreement at pickup

If you know in advance that you need more time, contact the Dollar location in Missouri or request an extension before the original return time. Extending mid-hire is subject to vehicle availability and may reprice your booking.

For after-hours returns at Missouri Dollar locations, follow the key-drop instructions provided at pickup and keep a timestamped photo of the vehicle condition and fuel gauge as documentation.

Can I pick up a Dollar hire in Missouri and return it in a different city?

Yes, one-way hires are possible with Dollar in Missouri, but a drop-off fee may apply when you return the vehicle to a different location than where you picked it up.

The drop-off fee is route-specific and varies based on the cities involved, the distance between them, the vehicle class, and the season. For example, picking up at the Dollar location at St. Louis Lambert International Airport and returning to a Dollar location in another Missouri city or in a different state would typically trigger a one-way fee.

  • The drop-off fee is listed under the "To pay at destination" section during the booking process and on your confirmation
  • This fee cannot be prepaid and is paid directly at the Dollar counter in Missouri
  • Cross-state one-way hires are often permitted but may carry higher fees or restrictions depending on the destination
  • Changing your return location after booking may reprice the entire hire and recalculate the drop-off fee

If no drop-off fee appears during checkout for your Missouri Dollar booking, it means the specific route you selected does not incur one. Always review the "To pay at destination" section carefully before confirming your reservation.

Do I need an International Driving Permit to hire from Dollar in Missouri?

An International Driving Permit (IDP) is not always mandatory for hiring from Dollar in Missouri, but it is strongly recommended in certain situations and required in others.

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian), you must carry an IDP alongside your original licence when picking up your Dollar hire in Missouri. The IDP serves as a translation and is not a standalone document; it is invalid without the original licence.

If your licence is in English or uses the Latin alphabet, an IDP is not required but may still be helpful if the Dollar counter agent has difficulty reading your licence.

  • Obtain your IDP in your home country before travelling to Missouri, as it cannot be issued to foreign licence holders once you are in the United States
  • Bring both your original licence and the IDP to the Dollar counter in Missouri
  • All documents must be physical originals; digital copies are not accepted

The IDP requirement at the Dollar counter in Missouri is ultimately governed by the rental partner’s desk policy and local law. Always follow the instructions on your booking confirmation.

What are the counter hours at Dollar locations in Missouri?

Dollar operates hire counters at major airports in Missouri, including St. Louis Lambert International Airport (STL) and Springfield-Branson National Airport. Counter hours can vary by day and are subject to change on holidays.

At the St. Louis Dollar location, the counter is generally open from early morning through late evening on most days of the week, with hours roughly from 05:00 to 23:30 on weekdays and adjusted hours on weekends. The Springfield Dollar location follows a similar airport-based schedule.

  • Always confirm the exact hours for your Missouri Dollar location on your booking confirmation before travelling
  • If you are arriving on a holiday, check for adjusted hours in advance
  • If your flight is delayed by less than 24 hours, Dollar in Missouri will generally hold your reservation; delays beyond 24 hours may require you to contact support
  • For after-hours pickups or returns, check whether your specific Missouri Dollar location offers key-drop or after-hours arrangements

If you arrive and the Dollar counter in Missouri is unexpectedly closed, use the courtesy phone at the rental area or contact the number listed on your booking confirmation for assistance.

What charges should I expect to pay at the Dollar counter in Missouri beyond the prepaid rate?

When picking up your Dollar hire in Missouri, some charges are included in your prepaid rate while others are due at the counter. Reviewing your booking confirmation before arriving helps you avoid surprises.

Charges typically due at the Missouri Dollar counter include:

  • Security deposit hold (approximately US$300 to US$400 for standard vehicles, placed on your credit card and released after return)
  • Young-hirer surcharge if the main driver is aged 20 to 24
  • Additional driver fee if not included in your rate (approximately US$13.50 per day plus taxes, capped at US$189 plus taxes for Dollar in Missouri)
  • Optional add-ons you choose at the counter, such as a toll package, GPS, or child seat
  • Drop-off fee if you are returning the vehicle to a different Missouri or out-of-state location and this was disclosed on your confirmation

If your booking confirmation shows "Taxes and Fees: Included," you should not be billed locally for those items at the Dollar counter in Missouri. If you are charged for something not listed on your confirmation and not an optional add-on you accepted, the No Extra Charges© guarantee from Hola Car Rentals may apply. Keep all paperwork and contact support after the hire is complete.

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