Dollar Car Hire
in St. Louis

Hola Car Rentals is the only premium partner of the top car hire brands operating in St. Louis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in St. Louis.

No. With Hola Car Rentals, all costs and charges for your booking in St. Louis are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in St. Louis charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar hire counter at St. Louis Lambert International Airport (STL) is not inside the terminal. Dollar operates from an off-airport facility at 4358 Cypress Rd, St. Ann, MO 63074, approximately 0.9 miles from the terminal.

After claiming your luggage at STL, exit the terminal and wait at the designated shuttle stop for the Dollar shuttle bus. The shuttle will take you to the off-site counter where you complete paperwork and collect your vehicle. Allow extra time for the shuttle wait, which can range from 5 to 15 minutes, plus additional time for counter processing. In total, Budget 20 to 45 minutes from landing to driving away.

The same address at 4358 Cypress Rd is also where you return the vehicle at the end of your St. Louis hire.

The Dollar facility serving St. Louis Lambert International Airport (STL) at 4358 Cypress Rd operates on the following schedule:

• Monday through Thursday: approximately 05:00 to 23:30
• Friday: approximately 20:00 to 21:30
• Saturday: approximately 06:00 to 20:30
• Sunday: approximately 06:00 to 23:30

Hours can vary slightly and may change on public holidays. If your flight arrives outside these windows, contact the Dollar St. Louis location directly to confirm after-hours collection or return procedures before your trip.

Keep in mind that Dollar operates from an off-airport shuttle location, so plan to arrive at the shuttle stop with enough time to reach the counter before it closes. If your flight is delayed, Dollar will generally hold your booking for up to 24 hours from the original pickup time.

Missouri has only one toll facility that may affect your St. Louis Dollar hire: the Lake of the Ozarks Community Bridge on State Highway MM, which connects areas between St. Louis and Kansas City.

A few important points about this toll:

• Payment is cash only. There are no electronic transponders, E-ZPass readers, or cashless options at this bridge.
• Standard passenger vehicles (2-axle hire cars) pay US$3.00 during summer months (May through September) and US$2.00 at other times.
• You cannot cross without paying cash at the booth, as there is no invoice or violation option.

Unlike many other U.S. cities, St. Louis itself has no congestion charges, emissions zones, or city-centre driving fees. Dollar hire toll programmes that use transponders are not relevant for this bridge since it is cash-only. If you do not plan to drive towards the Lake of the Ozarks, you are unlikely to encounter any tolls during your St. Louis hire.

Yes, Tolls Cashback is included on all Hola Car Rentals bookings, including Dollar hires in St. Louis, and reimburses up to 5% of your total booking value for tolls paid during your hire.

Missouri has only one toll road, the Lake of the Ozarks Community Bridge, which is cash-only. If you drive there during your St. Louis trip and pay the toll (US$2.00 to US$3.00 for a standard car), that amount is eligible for cashback. If you drive into neighbouring states with toll roads, those tolls also qualify.

To claim your cashback after returning your Dollar vehicle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Dollar hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

To collect your Dollar hire car in St. Louis, bring the following physical documents to the counter:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the excess)
• Your passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original licence.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the Dollar counter in St. Louis.

When you pick up your Dollar hire car in St. Louis, the counter will place a temporary authorisation hold on your credit card. This is not a charge but reduces your available credit until it is released after you return the vehicle.

For standard vehicles at U.S. locations, typical holds range from US$300 to US$400. The exact amount for your St. Louis Dollar hire depends on the vehicle class, hire duration, and the specific location's policy. Premium or speciality vehicles may carry higher holds.

A few things to keep in mind:

• Only a major credit card with the driver’s name printed on the card is accepted for the deposit. Debit cards and prepaid cards are not accepted.
• Make sure your card has sufficient available credit to cover both the hold and any expected charges.
• Bring a backup credit card in case your primary card is declined.
• Notify your bank of your travel plans to prevent fraud blocks on the authorisation.

After returning the vehicle, the hold is released, but your bank controls when it appears back on your statement, which can take up to 15 business days.

Yes, Dollar allows one-way hires from St. Louis Lambert International Airport (STL), so you can pick up at the off-airport facility at 4358 Cypress Rd and return the vehicle to a different Dollar location.

Whether a drop-off fee applies depends on the specific route:

• Same-city routes (for example, airport to centre) often carry no drop-off fee
• Routes between different cities or states typically include a drop-off fee that varies by distance, vehicle class, and season
• Cross-country or remote routes may carry higher fees or have limited availability

During the booking process on the Hola Car Rentals website, any applicable drop-off fee for your St. Louis Dollar hire will be shown on the rate details page under the section labelled "To pay at destination." This fee cannot be prepaid and is settled at the Dollar counter at pickup.

If you change your return location after booking, the hire may be re-priced and the drop-off fee recalculated. Always confirm the fee shown on your booking confirmation matches what the Dollar counter presents at pickup.

St. Louis has several road features that can catch first-time drivers off guard, especially if you are unfamiliar with the area and driving a Dollar hire car.

• I-70 has a permanent reversible express lane setup west of centre towards the Stan Musial Bridge. These lanes are designed for eastbound peak flow only, with Jersey barriers blocking outbound access. Drivers expecting bidirectional use will find the outbound direction closed.
• I-64 and I-55 split into parallel two-lane roadways to pass under a pre-existing railway bridge near Poplar Street, a layout that frequently confuses drivers.
• I-270 North carries around 140,000 vehicles daily and features closely spaced interchanges with two-way crossover slip ramps that are difficult to navigate at speed.
• Downtown streets including Market Street, Jefferson Avenue, and Olive Street are undergoing road diet projects through 2026, reducing lane counts and adding curb extensions. Expect narrower lanes and construction zones.

When returning your Dollar hire to the St. Louis airport facility at 4358 Cypress Rd, allow extra time if you are navigating from centre, as construction and lane changes can slow progress unexpectedly.

Yes, Dollar applies a young-driver surcharge in St. Louis for renters between the ages of 21 and 24. The fee is charged per hire day at the counter and is in addition to your prepaid booking total.

For Dollar (part of the Hertz group), the young-driver surcharge is US$13.50 per hire day, with a maximum cap of US$189 plus applicable taxes for the hire period.

Additional points to keep in mind for your St. Louis Dollar hire:

• The minimum age to hire without a surcharge is 25
• Drivers under 21 cannot hire from Dollar in Missouri
• Vehicle class restrictions apply: categories such as full-size, SUV, premium, luxury, minivan, and convertible are typically restricted to renters aged 25 and older
• Economy, compact, and intermediate vehicles are generally available to renters aged 21 to 24

A valid driver’s licence and a major credit card in the renter’s name are still required regardless of age. If you are between 21 and 24, Budget for the daily surcharge when comparing total hire costs in St. Louis.

Dollar hires in St. Louis follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the centre at 4358 Cypress Rd.

When returning the car:

• Refuel within approximately 10 miles of the return location at 4358 Cypress Rd, St. Ann, so the gauge does not drop below full before you arrive
• Keep the fuel receipt showing the date, time, and station address
• Show the full gauge to the Dollar agent at return

If you return the vehicle below the recorded starting level, Dollar may charge a fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus an administrative service fee. Returning the tank full is always the most cost-effective option for your St. Louis hire.

Yes, you can add an additional driver to your Dollar hire in St. Louis, but the extra driver must be present at the counter at pickup with their own valid driver’s licence.

For Dollar (Hertz group) hires in St. Louis, the additional driver fee is US$13.50 per hire day, up to a maximum of US$189 plus applicable taxes, unless your booking confirmation explicitly states that an additional driver is included at no charge.

Steps to add a driver at the Dollar counter in St. Louis:

• Both the main driver and the additional driver must be present at 4358 Cypress Rd at pickup
• The additional driver presents their valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• Both parties sign the hire agreement
• Confirm the additional driver’s name appears on the printed contract before leaving

Only drivers listed on the Dollar hire agreement are covered by the vehicle’s protections. Anyone who drives the car without being named on the contract may void coverage. If you need to add a driver after pickup, visit a Dollar branch to update the agreement.

When hiring a Dollar vehicle in St. Louis, you have several protection options to consider before or at the counter.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. CDW and LDW do not cover damage to other vehicles or injuries to third parties.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Dollar hire in St. Louis. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability up to US$300,000 is strongly recommended.
• Personal Accident Insurance (PAI): covers injuries to you and your passengers. This is separate from CDW and LDW.

Missouri has no congestion zones or special local insurance requirements beyond standard U.S. rules. Review your booking confirmation to see which protections are already included in your Dollar St. Louis rate before accepting add-ons at the counter.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this applies to Dollar hires in St. Louis as well. However, this benefit is available only to travellers who are not residents of the United States or Canada.

If you qualify, the travel assistance covers:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of an accident, which can be especially useful if you are involved in an incident on St. Louis highways such as I-270 or I-70
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a breakdown or emergency during your Dollar hire in St. Louis, contact the assistance line before incurring expenses, as some reimbursements require prior authorisation:

• Phone (24/7, toll-free): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This travel assistance does not cover damage to the Dollar hire vehicle itself; that is handled by CDW or LDW.