Aluguel de Carros Dollar
em St. Louis

A Hola Car Rentals é a única parceira premium das principais marcas de aluguel de carros que operam em St. Louis, oferecendo a você acesso exclusivo à nossa tarifa All Inclusive+. Essa tarifa inclui benefícios que nenhuma outra empresa pode igualar:

• Proteção de responsabilidade civil gratuita a partir de US$ 300.000 em caso de acidente (válida apenas para certas tarifas e itinerários)
• Reembolso de pedágios: recupere até 5% do valor total da reserva pelos pedágios incorridos durante o seu período de aluguel
• Assistência médica de viagem premium com cobertura de até US$ 150.000 para no máximo 5 passageiros em caso de emergência médica, excluindo condições pré-existentes
• Garantia No Extra Charges©: se o balcão cobrar algo que não consta na sua confirmação e que não é um adicional opcional aceito por você, a Hola Car Rentals trabalhará para remover ou reembolsar a cobrança após verificação

Tudo isso sem custo adicional, garantindo uma experiência de aluguel completamente protegida e tranquilidade durante toda a sua viagem em St. Louis.

Não. Com a Hola Car Rentals, todos os custos e cobranças da sua reserva em St. Louis são apresentados claramente no momento da reserva e no e-mail de confirmação, para que você saiba exatamente o que está pagando antes de chegar ao balcão.

Além disso, cada reserva da Hola Car Rentals inclui a garantia No Extra Charges©. Esta é uma garantia de preços (não uma proteção) que protege você caso o balcão em St. Louis cobre por algo que não estava listado na sua confirmação e que não era um adicional opcional que você aceitou. Se isso acontecer, a Hola Car Rentals trabalhará com o parceiro de aluguel para remover ou reembolsar a cobrança após verificação.

Os únicos custos fora desta garantia são:

• Adicionais opcionais escolhidos no balcão (GPS, cadeirinhas para crianças, combustível pré-pago)
• Cobranças por uso (pedágios, diferença de combustível, multas de trânsito)

The Dollar rental counter at St. Louis Lambert International Airport (STL) is not inside the terminal. Dollar operates from an off-airport facility at 4358 Cypress Rd, St. Ann, MO 63074, approximately 0.9 miles from the terminal.

After claiming your luggage at STL, exit the terminal and wait at the designated shuttle stop for the Dollar shuttle bus. The shuttle will take you to the off-site counter where you complete paperwork and collect your vehicle. Allow extra time for the shuttle wait, which can range from 5 to 15 minutes, plus additional time for counter processing. In total, Budget 20 to 45 minutes from landing to driving away.

The same address at 4358 Cypress Rd is also where you return the vehicle at the end of your St. Louis rental.

The Dollar facility serving St. Louis Lambert International Airport (STL) at 4358 Cypress Rd operates on the following schedule:

• Monday through Thursday: approximately 05:00 to 23:30
• Friday: approximately 20:00 to 21:30
• Saturday: approximately 06:00 to 20:30
• Sunday: approximately 06:00 to 23:30

Hours can vary slightly and may change on public holidays. If your flight arrives outside these windows, contact the Dollar St. Louis location directly to confirm after-hours pickup or return procedures before your trip.

Keep in mind that Dollar operates from an off-airport shuttle location, so plan to arrive at the shuttle stop with enough time to reach the counter before it closes. If your flight is delayed, Dollar will generally hold your booking for up to 24 hours from the original pickup time.

Missouri has only one toll facility that may affect your St. Louis Dollar rental: the Lake of the Ozarks Community Bridge on State Highway MM, which connects areas between St. Louis and Kansas City.

A few important points about this toll:

• Payment is cash only. There are no electronic transponders, E-ZPass readers, or cashless options at this bridge.
• Standard passenger vehicles (2-axle rental cars) pay US$3.00 during summer months (May through September) and US$2.00 at other times.
• You cannot cross without paying cash at the booth, as there is no invoice or violation option.

Unlike many other U.S. cities, St. Louis itself has no congestion charges, emissions zones, or city-center driving fees. Dollar rental toll programs that use transponders are not relevant for this bridge since it is cash-only. If you do not plan to drive toward the Lake of the Ozarks, you are unlikely to encounter any tolls during your St. Louis rental.

Yes, Tolls Cashback is included on all Hola Car Rentals bookings, including Dollar rentals in St. Louis, and reimburses up to 5% of your total booking value for tolls paid during your rental.

Missouri has only one toll road, the Lake of the Ozarks Community Bridge, which is cash-only. If you drive there during your St. Louis trip and pay the toll (US$2.00 to US$3.00 for a standard car), that amount is eligible for cashback. If you drive into neighboring states with toll roads, those tolls also qualify.

To claim your cashback after returning your Dollar vehicle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Dollar rental agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

To collect your Dollar rental car in St. Louis, bring the following physical documents to the counter:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security deposit)
• Your passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original license.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the Dollar counter in St. Louis.

When you pick up your Dollar rental car in St. Louis, the counter will place a temporary authorization hold on your credit card. This is not a charge but reduces your available credit until it is released after you return the vehicle.

For standard vehicles at U.S. locations, typical holds range from US$300 to US$400. The exact amount for your St. Louis Dollar rental depends on the vehicle class, rental duration, and the specific location's policy. Premium or specialty vehicles may carry higher holds.

A few things to keep in mind:

• Only a major credit card with the driver's name printed on the card is accepted for the deposit. Debit cards and prepaid cards are not accepted.
• Make sure your card has sufficient available credit to cover both the hold and any expected charges.
• Bring a backup credit card in case your primary card is declined.
• Notify your bank of your travel plans to prevent fraud blocks on the authorization.

After returning the vehicle, the hold is released, but your bank controls when it appears back on your statement, which can take up to 15 business days.

Yes, Dollar allows one-way rentals from St. Louis Lambert International Airport (STL), so you can pick up at the off-airport facility at 4358 Cypress Rd and return the vehicle to a different Dollar location.

Whether a drop-off fee applies depends on the specific route:

• Same-city routes (for example, airport to downtown) often carry no drop-off fee
• Routes between different cities or states typically include a drop-off fee that varies by distance, vehicle class, and season
• Cross-country or remote routes may carry higher fees or have limited availability

During the booking process on the Hola Car Rentals website, any applicable drop-off fee for your St. Louis Dollar rental will be shown on the rate details page under the section labeled "To pay at destination." This fee cannot be prepaid and is settled at the Dollar counter at pickup.

If you change your return location after booking, the rental may be repriced and the drop-off fee recalculated. Always confirm the fee shown on your booking confirmation matches what the Dollar counter presents at pickup.

St. Louis has several road features that can catch first-time drivers off guard, especially if you are unfamiliar with the area and driving a Dollar rental car.

• I-70 has a permanent reversible express lane setup west of downtown toward the Stan Musial Bridge. These lanes are designed for eastbound peak flow only, with Jersey barriers blocking outbound access. Drivers expecting bidirectional use will find the outbound direction closed.
• I-64 and I-55 split into parallel two-lane roadways to pass under a pre-existing railroad bridge near Poplar Street, a layout that frequently confuses drivers.
• I-270 North carries around 140,000 vehicles daily and features closely spaced interchanges with two-way crossover slip ramps that are difficult to navigate at speed.
• Downtown streets including Market Street, Jefferson Avenue, and Olive Street are undergoing road diet projects through 2026, reducing lane counts and adding curb extensions. Expect narrower lanes and construction zones.

When returning your Dollar rental to the St. Louis airport facility at 4358 Cypress Rd, allow extra time if you are navigating from downtown, as construction and lane changes can slow progress unexpectedly.

Yes, Dollar applies a young-driver surcharge in St. Louis for renters between the ages of 21 and 24. The fee is charged per rental day at the counter and is in addition to your prepaid booking total.

For Dollar (part of the Hertz group), the young-driver surcharge is US$13.50 per rental day, with a maximum cap of US$189 plus applicable taxes for the rental period.

Additional points to keep in mind for your St. Louis Dollar rental:

• The minimum age to rent without a surcharge is 25
• Drivers under 21 cannot rent from Dollar in Missouri
• Vehicle class restrictions apply: categories such as full-size, SUV, premium, luxury, minivan, and convertible are typically restricted to renters aged 25 and older
• Economy, compact, and intermediate vehicles are generally available to renters aged 21 to 24

A valid driver's license and a major credit card in the renter's name are still required regardless of age. If you are between 21 and 24, Budget for the daily surcharge when comparing total rental costs in St. Louis.

Dollar rentals in St. Louis follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the St. Louis facility at 4358 Cypress Rd.

When returning the car:

• Refuel within approximately 10 miles of the return location at 4358 Cypress Rd, St. Ann, so the gauge does not drop below full before you arrive
• Keep the fuel receipt showing the date, time, and station address
• Show the full gauge to the Dollar agent at return

If you return the vehicle below the recorded starting level, Dollar may charge a fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus an administrative service fee. Returning the tank full is always the most cost-effective option for your St. Louis rental.

Yes, you can add an additional driver to your Dollar rental in St. Louis, but the extra driver must be present at the counter at pickup with their own valid driver's license.

For Dollar (Hertz group) rentals in St. Louis, the additional driver fee is US$13.50 per rental day, up to a maximum of US$189 plus applicable taxes, unless your booking confirmation explicitly states that an additional driver is included at no charge.

Steps to add a driver at the Dollar counter in St. Louis:

• Both the main driver and the additional driver must be present at 4358 Cypress Rd at pickup
• The additional driver presents their valid driver's license (and an IDP if their license uses a non-Latin alphabet)
• Both parties sign the rental agreement
• Confirm the additional driver's name appears on the printed contract before leaving

Only drivers listed on the Dollar rental agreement are covered by the vehicle's protections. Anyone who drives the car without being named on the contract may void coverage. If you need to add a driver after pickup, visit a Dollar branch to update the agreement.

When renting a Dollar car in St. Louis, you have several protection options to consider before or at the counter.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. CDW and LDW do not cover damage to other vehicles or injuries to third parties.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Dollar rental in St. Louis. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended.
• Personal Accident Insurance (PAI): covers injuries to you and your passengers. This is separate from CDW and LDW.

Missouri has no congestion zones or special local insurance requirements beyond standard U.S. rules. Review your booking confirmation to see which protections are already included in your Dollar St. Louis rate before accepting add-ons at the counter.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this applies to Dollar rentals in St. Louis as well. However, this benefit is available only to travelers who are not residents of the United States or Canada.

If you qualify, the travel assistance covers:

• Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of an accident, which can be especially useful if you are involved in an incident on St. Louis highways such as I-270 or I-70
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a breakdown or emergency during your Dollar rental in St. Louis, contact the assistance line before incurring expenses, as some reimbursements require prior authorization:

• Phone (24/7, toll-free): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This travel assistance does not cover damage to the Dollar rental vehicle itself; that is handled by CDW or LDW.