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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 3 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 2 days ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 yesterday
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 6 days ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 8 hours ago
"An excellent experience, 100% recommended"

About hiring a car with Dollar in Saint Louis

Dollar's Saint Louis counter sits off-airport at 4358 Cypress Road in Saint Ann, roughly 0.9 miles from the terminals — a short shuttle ride rather than an in-terminal walk. After collecting luggage, look for the shuttle pick-up at exit 17 outside Terminal 1 or exit 12 outside Terminal 2; the ride takes only a few minutes, but factor in waiting time when planning your schedule. Dollar operates seven days a week, with hours running 6:00 AM to 10:00 PM Sunday through Thursday and 6:00 AM to 8:00 PM on Fridays and Saturdays — worth noting if your flight lands late on a weekend. Saint Louis itself is largely toll-free for everyday city driving; Missouri's main toll road, the Lake of the Ozarks Community Bridge, sits well outside the metro area and accepts cash only, so it rarely affects visitors. Fuel is widely available across the city, and returning the car with a full tank avoids Dollar's fuel service charge, which typically runs well above pump price. At pick-up, Dollar places an authorisation hold of up to US$200 on a credit card in the primary driver's name — debit cards are not accepted. Drivers whose licence uses a non-Latin script, such as Arabic, Chinese, or Cyrillic, should also carry an International Driving Permit alongside the original licence.

Frequently Asked Questions

Which Dollar collection locations should I look for when booking in Saint Louis — STL airport, downtown, or suburban neighbourhoods?
Choosing the right Dollar collection location in Saint Louis depends entirely on your travel plans. The Lambert–St. Louis International Airport (STL) location is the most convenient if you’re flying in, letting you pick up your vehicle shortly after arrival. A downtown branch suits business travellers or guests staying in the city centre who don’t need a car for the whole trip. Suburban locations can be practical if you’re staying with family or starting your journey from a particular neighbourhood, often offering a more relaxed collection away from airport traffic.
If my flight lands at STL late at night, what’s a realistic timeline to get from baggage reclaim to a Dollar hire car?
When arriving at STL late in the evening, it’s sensible to allow a comfortable amount of time to collect your hire car. After retrieving your luggage you’ll need to make your way to the rental car facility; this may involve a short walk or a shuttle ride depending on your terminal. Factoring in deplaning, walking through the terminal and waiting for bags, you should expect the whole process to take a reasonable window of time before you can drive away.
Where do I go inside Lambert–St. Louis International Airport to reach the Dollar desk or shuttle pick-up point?
On arrival at Lambert–St. Louis International Airport, follow the overhead signs to the rental car facilities. These signs are clearly displayed throughout both terminals and will direct you to the designated rental car area. Often the rental desks are consolidated in one spot, or there will be a clearly marked pick-up point for the shuttle that takes passengers to the main rental car centre. Check the airport directory or signage as you exit the security area.
What’s the simplest way to handle a Dollar hire if I arrive at STL Terminal 1 versus Terminal 2?
Both Terminal 1 and Terminal 2 at STL are well equipped for rental car collections. Regardless of your arrival terminal, the process is straightforward. After you collect your luggage, simply follow the airport signage for "Rental Cars". These will guide you to either the on-site rental desks or the shuttle pick-up zone for the consolidated rental facility. The key is to follow the official airport wayfinding signs to reach the correct location efficiently.
When returning a Dollar hire at STL, how do I avoid ending up in the wrong terminal drop-off lanes?
To ensure a smooth return at STL, pay close attention to the road signs as you approach the airport. The signage for "Rental Car Return" is separate and distinct from the signs for terminal departures and arrivals. Following these specific signs will guide you directly to the dedicated rental car facility entrance. Using a sat-nav set to the rental car return address, rather than just the airport, can provide extra certainty and help you avoid the passenger drop-off loops.
What’s the simplest route from STL to downtown St. Louis for a first-time visitor who wants to avoid confusing interchanges?
For a first-time visitor, the most direct route from STL to downtown St. Louis is typically via Interstate 70 East. This major motorway leads you directly from the airport area towards the city centre with minimal complex interchanges. As you get closer to downtown, I-70 will take you past the iconic Gateway Arch, making it a scenic and straightforward drive. Keep your sat-nav active for lane guidance as you approach the final downtown exits, but the main part of the journey is a relatively straight shot.
How long does the drive from STL to the Gateway Arch area usually take during weekday commuter hours?
During typical weekday commuter hours, the drive from STL to the Gateway Arch can vary significantly because of traffic. While the trip might take around 25–30 minutes in light traffic, you should budget 45 minutes to an hour or more during peak morning and evening rush hours. The primary route, I-70, is a major commuter artery, so congestion can build quickly. It’s always sensible to check a real-time traffic app before you leave the airport for the most accurate travel-time estimate.
If I’m staying near Busch Stadium, what should I know about navigating one-way streets and car park entrances with a hire car?
Driving near Busch Stadium in downtown St. Louis requires close attention to the street grid, which includes numerous one-way streets. It’s highly recommended to use a sat-nav to help navigate this area, as it can be easy to miss a turn. When approaching parking garages, note that entrances can be on specific sides of the block, so plan your approach accordingly. During match days or events, allow extra time as traffic patterns can be altered and certain streets may be temporarily closed.
What’s driving and parking like in The Hill for dinner, especially on weekends?
Driving in The Hill, St. Louis’s well-known Italian neighbourhood, is generally pleasant as it has a more residential feel with lower speed limits. However the streets can be narrow and parking becomes a key consideration, especially on weekend evenings. Some restaurants have small private lots, but most visitors rely on street parking. Arriving a little early for your reservation is advisable to give yourself time to find a spot, and be sure to read any posted parking signs for restrictions.
If I’m visiting Forest Park attractions in one day, where are the easiest parking areas to target so I’m not moving the car constantly?
To explore multiple Forest Park attractions without constantly moving your car, aim for a central parking location. The large, free car parks near the Dennis & Judith Jones Visitor and Education Centre are an excellent choice. From there you can easily walk to the Missouri History Museum, the Saint Louis Art Museum and the Zoo. Another option is the car park near the Boathouse, which provides good access to the park’s central path network and is a pleasant starting point for a day of exploration.
What should I expect for parking and traffic around the St. Louis Zoo during peak summer afternoons?
During peak summer afternoons, expect significant traffic and high demand for parking at the St. Louis Zoo. The main car parks, located on the north and south sides of the zoo, can fill quickly, especially on sunny weekends. Arriving early in the day is the best strategy to secure a convenient spot and avoid long queues. If you arrive mid-day, be prepared for potential overflow parking and a longer walk to the entrance, so plan your time accordingly.
How do I plan a smooth drive from downtown St. Louis to the Missouri Botanical Garden without getting stuck in event traffic?
To ensure a smooth drive from downtown to the Missouri Botanical Garden, it’s wise to check for any major events in the vicinity of Tower Grove Park or the garden itself. The most common routes involve taking I-64/Highway 40 or surface streets such as Vandeventer Avenue. Before you depart, use a navigation app with live traffic updates to identify any unusual congestion or road closures. Travelling outside of peak morning and evening commute times will also significantly reduce the chance of getting stuck in traffic.
If I’m driving to the St. Louis Science Center, which side of the complex is easier for parking and getting back onto the motorway?
For the easiest parking and motorway access at the St. Louis Science Center, the main car park on the south side of the complex is your best bet. This lot is at 5050 Oakland Avenue and provides direct entry into the main building. It is also very convenient for rejoining I-64/Highway 40, as the on-ramps are just a block away. The north entrance, connected by a pedestrian bridge over the motorway, primarily serves those parking at the McDonnell Planetarium in Forest Park.
What are the trickiest parts of driving between St. Louis and East St. Louis on the bridges for someone unfamiliar with the area?
For drivers unfamiliar with the area, the trickiest part of crossing the bridges between St. Louis and East St. Louis is navigating the complex interchanges on either side. The approaches to the Poplar Street Bridge, in particular, involve multiple lanes merging and splitting in quick succession to connect I-64, I-55 and I-44. It’s crucial to know your exit number or connecting motorway well in advance and move into the correct lane early. Using a sat-nav with lane-assist visuals can be extremely helpful.
How can I structure a day trip to Cahokia Mounds using a hire car while avoiding heavy bridge backups?
To plan a day trip to Cahokia Mounds and avoid the worst bridge traffic, timing is key. Aim to cross the Mississippi River into Illinois before the morning rush hour begins, ideally before 07:00. For your return trip, plan to leave either in the mid-afternoon before 15:30 or wait until after 18:00 to miss the evening commute. The Stan Musial Veterans Memorial Bridge (I-70) often has less congestion than the Poplar Street Bridge, so check your traffic app for the best option.
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