Enterprise Car Hire
in Missouri

Hola Car Rentals is the only premium partner of the top car hire brands operating in Missouri, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Missouri.

No. With Hola Car Rentals, all costs and charges for your booking in Missouri are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Missouri charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Kansas City International Airport (MCI) in Missouri, the Enterprise counter is not inside the terminal. After collecting your bags, exit baggage claim and proceed to the shuttle bus pickup area.

Enterprise shuttles run approximately every 20 to 30 minutes and take you to the consolidated hire car facility at 648 Madrid Ave. Once there, take the escalator or lift to the Enterprise counter to sign your hire agreement and collect your keys.

For after-hours returns at MCI, drive back to 648 Madrid Ave, follow the Enterprise return signs, park the vehicle, remove your belongings, lock the car, and drop the keys in the box at the Enterprise kiosk. No staff member is required for after-hours drop-off at this Missouri airport location.

At St. Louis Lambert International Airport (STL) in Missouri, the Enterprise hire facility is located off-airport at 9636 Natural Bridge Rd, approximately 1.5 miles from the terminal. The facility operates from 4:00 AM to midnight daily.

After arriving, follow the hire car shuttle signs to board the Enterprise shuttle, which will take you to the off-airport facility. For very early returns before 4:00 AM, Enterprise uses a shared facility at 4540 Woodson Rd, where a shuttle back to the airport is also available.

If you are collecting from a downtown St. Louis Enterprise location (2233 Washington Ave), note that hours are Monday to Friday 7:30 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, and Sunday 10:00 AM to 1:00 PM. Always confirm hours on your booking confirmation before arriving, as Missouri Enterprise location hours can vary by season and holiday.

Enterprise counter hours across Missouri vary by location. Here are confirmed examples:

• Kansas City International Airport (MCI): 5:00 AM to 11:59 PM daily
• St. Louis Lambert International Airport (STL): 4:00 AM to midnight daily
• Downtown Kansas City (600 Grand Blvd): Monday to Friday 7:30 AM to 5:30 PM, Saturday 8:00 AM to 11:00 AM, Sunday closed
• Downtown St. Louis (2233 Washington Ave): Monday to Friday 7:30 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, Sunday 10:00 AM to 1:00 PM
• Downtown Columbia: Monday to Friday 7:30 AM to 6:00 PM, Saturday 8:00 AM to 2:00 PM, Sunday closed

Enterprise also operates at Springfield-Branson National Airport (SGF), Columbia Regional Airport (COU), and Cape Girardeau Regional Airport (CGI) in Missouri, as well as neighbourhood locations in Jefferson City, Joplin, Independence, and other cities. Hours at those locations differ, so always verify on your booking confirmation before travelling.

If your flight is delayed by less than 24 hours, Enterprise in Missouri will hold your reservation. Delays beyond 24 hours may require you to contact support to adjust your booking.

Missouri has only one toll facility: the Lake of the Ozarks Community Bridge on State Highway MM. This is the only toll you are likely to encounter when driving an Enterprise hire car across Missouri.

A few important facts about this toll:

• Payment is cash only. There are no electronic transponders, E-ZPass readers, or cashless options at this bridge.
• Standard 2-axle passenger vehicles (the type you would typically rent from Enterprise) pay US$3.00 during summer months (May through September) and US$2.00 at other times of year.
• You must have cash at the booth. There is no invoice or violation option if you cannot pay, and the crossing is blocked without payment.

Because Missouri's only toll is cash-based, the electronic toll programmes that Enterprise and other hire companies offer (such as pay-per-use transponder services) are not relevant for in-state driving. However, if your Missouri Enterprise hire takes you into neighbouring states that do have electronic toll roads, those programmes may apply. Always review the toll terms in your hire agreement before accepting or declining any toll package.

To pick up an Enterprise hire car in Missouri, you must present the following physical documents at the counter:

• A valid, original driver’s licence (not a digital copy) in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Missouri from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required by Enterprise in Missouri.

Debit cards and prepaid cards are not accepted for the authorisation hold. Even if you prepaid your booking, you must still present a physical major credit card at the Enterprise counter in Missouri. All documents must be originals; digital versions on a phone or tablet will not be accepted.

Yes, Enterprise in Missouri applies a young driver surcharge for renters between the ages of 21 and 24. The standard Enterprise fee for this age group is US$15 per day, plus applicable local taxes, payable at the counter.

Additional points to keep in mind:

• The minimum age to rent from Enterprise in Missouri without a surcharge is 25.
• Drivers aged 21 to 24 can rent but are subject to the daily young-driver fee and vehicle class restrictions.
• Many vehicle categories, including full-size cars, SUVs, minivans, luxury, and premium classes, are typically restricted to renters aged 25 and older.
• Economy, compact, and intermediate vehicles are generally the categories available to under-25 renters at Enterprise locations in Missouri.

Missouri does not have a state law (like New York or Michigan) requiring rentals to drivers aged 18 and older, so the Enterprise standard policy of 21 as the minimum age applies at Missouri locations. If you are 21 to 24, budget for the daily surcharge when calculating the total cost of your Missouri hire.

Yes, all bookings made through Hola Car Rentals, including Enterprise hires in Missouri, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire period.

Missouri has only one toll road, the Lake of the Ozarks Community Bridge, which charges US$2.00 to US$3.00 for a standard passenger vehicle and accepts cash only. If you cross that bridge or drive into neighbouring states with toll roads while using your Missouri Enterprise hire, you can claim the cashback after your trip.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning the vehicle
• Include your Hola Car Rentals reservation confirmation, a copy of the hire agreement signed at the Enterprise counter, and a receipt or statement showing the toll charges paid
• Use the subject line: Tolls Cashback, followed by your reservation number

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days will not be accepted.

Enterprise hires in Missouri follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage:

• At pickup: check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge.
• During the hire: use the correct fuel type as shown in the vehicle. Keep any fuel receipts in case of a dispute.
• Before return: refuel within approximately 10 miles or 15 km of the Enterprise return location in Missouri so the gauge does not drop below full before you arrive.
• At return: show the full gauge to the agent and keep your final receipt showing the station address, date, and time.

If you return the vehicle below the recorded starting level, Enterprise may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a service fee. For after-hours returns at locations like MCI in Missouri, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone.

Enterprise hire rates in Missouri available through Hola Car Rentals can include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the hire vehicle itself. Whether CDW or LDW is included and whether a deductible applies depends on the specific rate plan you selected, so always check your booking confirmation.

CDW and LDW do not cover everything. Common exclusions include:

• Third-party liability, meaning injury or property damage you cause to other people or vehicles. This requires separate cover such as LIS or SLI.
• Tires, wheels, undercarriage, and roof damage, which are often excluded unless a specific add-on is purchased.
• Incidents involving unauthorised drivers, off-road use, or driving under the influence.

In Missouri, some Enterprise rate plans also include third-party liability protection for drivers over 21 under specific agreement terms. Confirm the exact cover on your hire agreement at the Enterprise counter before driving.

If you are unsure whether your Missouri Enterprise booking includes adequate liability cover, you can add a Liability Insurance Supplement (LIS) at the counter. Hola Car Rentals strongly recommends adding liability cover for all Missouri hires.

When picking up an Enterprise hire in Missouri, a temporary authorisation hold is placed on your credit card as a security deposit. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by Enterprise location, vehicle class, and season.

Key points to keep in mind:

• The hold is not a charge. It temporarily reduces your available credit until Enterprise releases it after you return the vehicle.
• Your bank controls how quickly the hold disappears from your statement. It can take up to 15 business days after return for the release to appear.
• Premium or speciality vehicles at Missouri Enterprise locations may require a higher hold amount.
• Only a physical major credit card in the main driver’s name, with the driver’s name printed on the card, is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted.

To avoid issues at the Enterprise counter in Missouri, notify your bank of your travel plans in advance, confirm your available credit covers the hold plus any expected charges, and bring a backup credit card in your name as a precaution.

Yes, you can add an additional driver to your Enterprise hire in Missouri, either as part of your rate or by paying a fee at the counter.

When an additional driver is not included in your rate, Enterprise charges US$15 per day plus applicable taxes for each extra driver in Missouri. This fee is paid directly at the Enterprise counter and is not prepaid through your booking.

Requirements for adding a driver at any Missouri Enterprise location:

• The additional driver must be physically present at the counter at pickup
• They must present a valid driver’s licence and any required ID
• If their licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), they must also present an International Driving Permit
• They must meet the minimum age requirements. Drivers aged 21 to 24 may be subject to the young-driver surcharge in addition to the additional driver fee
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Enterprise hire agreement in Missouri are covered by the vehicle's insurance protections. Anyone who drives the car without being named on the contract may void cover and create personal liability.

Yes, in most cases you can pick up an Enterprise hire in Missouri and return it to a location in another state, but a one-way drop-off fee may apply depending on the route.

How it works:

• One-way fees are route-specific and vary by the cities involved, the distance, the vehicle class, and the season.
• The fee, if applicable, will be shown during the booking process under the section labelled as payable at destination. It will also appear on your booking confirmation.
• Same-city routes, such as picking up at Kansas City International Airport and returning to a downtown Kansas City Enterprise location, often carry no drop-off fee.
• Longer routes, such as Missouri to Illinois or Missouri to Kansas, typically do carry a one-way fee.

Cross-border travel to Canada or Mexico is generally not permitted with a standard Enterprise hire from Missouri. If you plan to drive into a neighbouring country, confirm this with Enterprise at the counter before departure, as doing so without authorisation may void your cover.

If the Enterprise counter in Missouri charges a one-way fee that was not disclosed on your booking confirmation, keep all paperwork and contact support. The No Extra Charges© guarantee may apply.

Yes, most bookings made through Hola Car Rentals, including Enterprise hires in Missouri, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or accident while driving through Missouri's more remote areas, such as the Ozarks region or rural routes between Kansas City and St. Louis.

What the travel assistance typically covers:

• Medical cover for up to 5 passengers for non-pre-existing illnesses and accidents
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors renting an Enterprise vehicle in Missouri while travelling from abroad. It also does not cover damage to the Enterprise vehicle itself (that is handled by CDW or LDW) or third-party liability (covered by LIS or SLI).