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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 4 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 4 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 3 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 3 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 3 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 3 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 2 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 2 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 2 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 6 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 5 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Enterprise in Missouri include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Missouri, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Missouri.

Will I face unexpected charges at the Enterprise counter in Missouri when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Missouri are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Missouri charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Enterprise counter at Kansas City International Airport in Missouri?

At Kansas City International Airport (MCI) in Missouri, the Enterprise counter is not inside the terminal. After collecting your bags, exit baggage claim and proceed to the shuttle bus pickup area.

Enterprise shuttles run approximately every 20 to 30 minutes and take you to the consolidated rental car facility at 648 Madrid Ave. Once there, take the escalator or elevator to the Enterprise counter to sign your rental agreement and collect your keys.

For after-hours returns at MCI, drive back to 648 Madrid Ave, follow the Enterprise return signs, park the vehicle, remove your belongings, lock the car, and drop the keys in the box at the Enterprise kiosk. No staff member is required for after-hours drop-off at this Missouri airport location.

Where is the Enterprise counter at St. Louis Lambert International Airport in Missouri?

At St. Louis Lambert International Airport (STL) in Missouri, the Enterprise rental facility is located off-airport at 9636 Natural Bridge Rd, approximately 1.5 miles from the terminal. The facility operates from 4:00 AM to midnight daily.

After arriving, follow the rental car shuttle signs to board the Enterprise shuttle, which will take you to the off-airport facility. For very early returns before 4:00 AM, Enterprise uses a shared facility at 4540 Woodson Rd, where a shuttle back to the airport is also available.

If you are picking up from a downtown St. Louis Enterprise location (2233 Washington Ave), note that hours are Monday to Friday 7:30 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, and Sunday 10:00 AM to 1:00 PM. Always confirm hours on your booking confirmation before arriving, as Missouri Enterprise location hours can vary by season and holiday.

What are the Enterprise counter hours at Missouri airport and city locations?

Enterprise counter hours across Missouri vary by location. Here are confirmed examples:

  • Kansas City International Airport (MCI): 5:00 AM to 11:59 PM daily
  • St. Louis Lambert International Airport (STL): 4:00 AM to midnight daily
  • Downtown Kansas City (600 Grand Blvd): Monday to Friday 7:30 AM to 5:30 PM, Saturday 8:00 AM to 11:00 AM, Sunday closed
  • Downtown St. Louis (2233 Washington Ave): Monday to Friday 7:30 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, Sunday 10:00 AM to 1:00 PM
  • Downtown Columbia: Monday to Friday 7:30 AM to 6:00 PM, Saturday 8:00 AM to 2:00 PM, Sunday closed

Enterprise also operates at Springfield-Branson National Airport (SGF), Columbia Regional Airport (COU), and Cape Girardeau Regional Airport (CGI) in Missouri, as well as neighborhood locations in Jefferson City, Joplin, Independence, and other cities. Hours at those locations differ, so always verify on your booking confirmation before traveling.

If your flight is delayed by less than 24 hours, Enterprise in Missouri will hold your reservation. Delays beyond 24 hours may require you to contact support to adjust your booking.

Are there toll roads to worry about when driving an Enterprise rental car in Missouri?

Missouri has only one toll facility: the Lake of the Ozarks Community Bridge on State Highway MM. This is the only toll you are likely to encounter when driving an Enterprise rental car across Missouri.

A few important facts about this toll:

  • Payment is cash only. There are no electronic transponders, E-ZPass readers, or cashless options at this bridge.
  • Standard 2-axle passenger vehicles (the type you would typically rent from Enterprise) pay US$3.00 during summer months (May through September) and US$2.00 at other times of year.
  • You must have cash at the booth. There is no invoice or violation option if you cannot pay, and the crossing is blocked without payment.

Because Missouri's only toll is cash-based, the electronic toll programs that Enterprise and other rental companies offer (such as pay-per-use transponder services) are not relevant for in-state driving. However, if your Missouri Enterprise rental takes you into neighboring states that do have electronic toll roads, those programs may apply. Always review the toll terms in your rental agreement before accepting or declining any toll package.

What documents do I need to pick up an Enterprise rental car in Missouri?

To pick up an Enterprise rental car in Missouri, you must present the following physical documents at the counter:

  • A valid, original driver's license (not a digital copy) in the main driver's name
  • A major credit card with the driver's name printed on the physical card, used for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting Missouri from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required by Enterprise in Missouri.

Debit cards and prepaid cards are not accepted for the security deposit. Even if you prepaid your booking, you must still present a physical major credit card at the Enterprise counter in Missouri. All documents must be originals; digital versions on a phone or tablet will not be accepted.

Does Enterprise in Missouri charge a young driver surcharge for renters under 25?

Yes, Enterprise in Missouri applies a young driver surcharge for renters between the ages of 21 and 24. The standard Enterprise fee for this age group is US$15 per day, plus applicable local taxes, payable at the counter.

Additional points to keep in mind:

  • The minimum age to rent from Enterprise in Missouri without a surcharge is 25.
  • Drivers aged 21 to 24 can rent but are subject to the daily young-driver fee and vehicle class restrictions.
  • Many vehicle categories, including full-size cars, SUVs, minivans, luxury, and premium classes, are typically restricted to renters aged 25 and older.
  • Economy, compact, and intermediate vehicles are generally the categories available to under-25 renters at Enterprise locations in Missouri.

Missouri does not have a state law (like New York or Michigan) requiring rentals to drivers aged 18 and older, so the Enterprise standard policy of 21 as the minimum age applies at Missouri locations. If you are 21 to 24, Budget for the daily surcharge when calculating the total cost of your Missouri rental.

Can I get Tolls Cashback on my Enterprise rental in Missouri?

Yes, all bookings made through Hola Car Rentals, including Enterprise rentals in Missouri, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental period.

Missouri has only one toll road, the Lake of the Ozarks Community Bridge, which charges US$2.00 to US$3.00 for a standard passenger vehicle and accepts cash only. If you cross that bridge or drive into neighboring states with toll roads while using your Missouri Enterprise rental, you can claim the cashback after your trip.

To claim your Tolls Cashback:

  • Email [email protected] within 30 days of returning the vehicle
  • Include your Hola Car Rentals reservation confirmation, a copy of the rental agreement signed at the Enterprise counter, and a receipt or statement showing the toll charges paid
  • Use the subject line: Tolls Cashback, followed by your reservation number

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days will not be accepted.

How does the fuel policy work for Enterprise rentals in Missouri?

Enterprise rentals in Missouri follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage:

  • At pickup: check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge.
  • During the rental: use the correct fuel type as shown in the vehicle. Keep any fuel receipts in case of a dispute.
  • Before return: refuel within approximately 10 miles or 15 km of the Enterprise return location in Missouri so the gauge does not drop below full before you arrive.
  • At return: show the full gauge to the agent and keep your final receipt showing the station address, date, and time.

If you return the vehicle below the recorded starting level, Enterprise may charge you for the fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus a service fee. For after-hours returns at locations like MCI in Missouri, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone.

What insurance coverage is included in an Enterprise rental in Missouri?

Enterprise rental rates in Missouri available through Hola Car Rentals can include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the rental vehicle itself. Whether CDW or LDW is included and whether a deductible applies depends on the specific rate plan you selected, so always check your booking confirmation.

CDW and LDW do not cover everything. Common exclusions include:

  • Third-party liability, meaning injury or property damage you cause to other people or vehicles. This requires separate coverage such as LIS or SLI.
  • Tires, wheels, undercarriage, and roof damage, which are often excluded unless a specific add-on is purchased.
  • Incidents involving unauthorized drivers, off-road use, or driving under the influence.

In Missouri, some Enterprise rate plans also include third-party liability protection for drivers over 21 under specific agreement terms. Confirm the exact coverage on your rental agreement at the Enterprise counter before driving.

If you are unsure whether your Missouri Enterprise booking includes adequate liability coverage, you can add a Liability Insurance Supplement (LIS) at the counter. Hola Car Rentals strongly recommends adding liability coverage for all Missouri rentals.

How much is the security deposit for an Enterprise rental in Missouri?

When picking up an Enterprise rental car in Missouri, a temporary authorization hold is placed on your credit card as a security deposit. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by Enterprise location, vehicle class, and season.

Key points to keep in mind:

  • The hold is not a charge. It temporarily reduces your available credit until Enterprise releases it after you return the vehicle.
  • Your bank controls how quickly the hold disappears from your statement. It can take up to 15 business days after return for the release to appear.
  • Premium or specialty vehicles at Missouri Enterprise locations may require a higher hold amount.
  • Only a physical major credit card in the main driver's name, with the driver's name printed on the card, is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted.

To avoid issues at the Enterprise counter in Missouri, notify your bank of your travel plans in advance, confirm your available credit covers the hold plus any expected charges, and bring a backup credit card in your name as a precaution.

Can I add an additional driver to my Enterprise rental in Missouri?

Yes, you can add an additional driver to your Enterprise rental in Missouri, either as part of your rate or by paying a fee at the counter.

When an additional driver is not included in your rate, Enterprise charges US$15 per day plus applicable taxes for each extra driver in Missouri. This fee is paid directly at the Enterprise counter and is not prepaid through your booking.

Requirements for adding a driver at any Missouri Enterprise location:

  • The additional driver must be physically present at the counter at pickup
  • They must present a valid driver's license and any required ID
  • If their license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), they must also present an International Driving Permit
  • They must meet the minimum age requirements. Drivers aged 21 to 24 may be subject to the young-driver surcharge in addition to the additional driver fee
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Enterprise rental agreement in Missouri are covered by the vehicle's insurance protections. Anyone who drives the car without being named on the contract may void coverage and create personal liability.

Can I pick up an Enterprise car in Missouri and return it in another state?

Yes, in most cases you can pick up an Enterprise rental car in Missouri and return it to a location in another state, but a one-way drop-off fee may apply depending on the route.

How it works:

  • One-way fees are route-specific and vary by the cities involved, the distance, the vehicle class, and the season.
  • The fee, if applicable, will be shown during the booking process under the section labeled as payable at destination. It will also appear on your booking confirmation.
  • Same-city routes, such as picking up at Kansas City International Airport and returning to a downtown Kansas City Enterprise location, often carry no drop-off fee.
  • Longer routes, such as Missouri to Illinois or Missouri to Kansas, typically do carry a one-way fee.

Cross-border travel to Canada or Mexico is generally not permitted with a standard Enterprise rental from Missouri. If you plan to drive into a neighboring country, confirm this with Enterprise at the counter before departure, as doing so without authorization may void your coverage.

If the Enterprise counter in Missouri charges a one-way fee that was not disclosed on your booking confirmation, keep all paperwork and contact support. The No Extra Charges© guarantee may apply.

Does my Enterprise booking in Missouri include travel assistance if something goes wrong on the road?

Yes, most bookings made through Hola Car Rentals, including Enterprise rentals in Missouri, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or accident while driving through Missouri's more remote areas, such as the Ozarks region or rural routes between Kansas City and St. Louis.

What the travel assistance typically covers:

  • Medical coverage for up to 5 passengers for non-pre-existing illnesses and accidents
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors renting an Enterprise car in Missouri while traveling from abroad. It also does not cover damage to the Enterprise vehicle itself (that is handled by CDW or LDW) or third-party liability (covered by LIS or SLI).

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