VERIFIED REVIEWS
Holger Pfarr
"By far cheaper than all rental car offers."
Sharon Radford
"Quick and easy"
Bill Harshbarger
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off.
The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days.
Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy.
And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage.
Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing.
Their AI agent, perfectly better. Very good advice.
And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select.
Looking forward to booking with Hola again"
תמיר מורוביץ
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed.
Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference.
A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass.
My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
"Very easy to book
Very easy to pay
And the best deal I could find by quite a long way
Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
"great prices easy to book definitely use again"
constanza cecchi
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
"Hola is amazing, has everything you need.
Thanks"
Damien DE SOUSA
"Easy and fast booking process"
Jason Bishop
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou.
Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
"Good car and price"
Wheeling and dealing Uk
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
"Easy to use, great prices, all inclusive"
HaYoung Son
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
"So easy to book and a great price"
Jean-Francois WILMOTTE
"Perfect, no problems at all and a very attractive price."
amarthi rivera
"👌 EXCELLENT"
Jonne Miettinen
"Easy"
Hong-Anh Ha
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
"Awesome service"
JOSE LUIS MORA
"Excellent process, very easy"
K_Cantona95
"Excellent value for money!"
Ara Bermúdez
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
"Excellent experience"
Ole Alnes
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
"Everything was very quick and clear."
Artie Divin
"Very easy to book and very cheap"
Cristian Francisco Pastore
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
"Very easy to book etc, made it all so much better"
Robert Agati
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
"Best ever service I've experienced !
Well done !!!"
mrbstube
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
"EASY AND FAST."
Cristian Barbero
"The website format and information are very clear and accessible, with many options.
I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
"Everything is very intuitive and easy when managing reservations.
The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
"So far so good"
Judy Winkin
"Easy and good deal"
Samantha de León
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
"Very easy to book and competitive prices."
ju
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
"Very easy and accommodating"
denis dadoun
"Very good. Easy."
David Garciarena
"Easy to rent, best prices"
Jose J Rivera Indio Joe
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
"Very easy process and added extras were well appreciated"
Richard Gardiner
"booking process good, seems to have lots of inclusions"
sara l.
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
"Arranged so quickly and easily, top service..!!!"
Joseph
"Booking went smoothly"
Nathaniel Rosen
"Quick, clear and easy to understand."
Esther Ng
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
"Absolutely the best price."
Michael Parrish
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
"All done smoothly"
Kiran Sedoo
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
"Hola Car Rentals company is best car rental company,
and website is great."
Neil Flavin
"Quick hassle free booking with Hola.
Always a pleasure 👍"
Tomáš Kreitl
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
"Booking is very easy😊"
Tif Shukla
"Very easy and straight forward"
mindaugas liumpa
"Easy to book"
RICCARDO CARAMASCHI
"Great deals and easy booking!
Highly recommended"
Lynne Mathias
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
"Competitive rates and guarantees.
A reliable and responsive company."
Asher Wagner
"It was an excellent experience to rent a car via HOLA the service was super."
Frequently Asked Questions
If I land at St. Louis Lambert (STL) late at night, what’s the easiest way to find the hire car collection area without getting turned around?
After collecting your luggage at St. Louis Lambert International Airport, the most direct way to reach the hire car facility is to follow the overhead signs for the shuttle buses. These shuttles run frequently, even late at night, and provide transport from the terminals to a separate, consolidated hire car centre. The collection zones are clearly marked outside the baggage claim areas of both Terminal 1 and Terminal 2. Taking the designated shuttle removes the confusion of navigating the airport grounds on foot in the dark.
How early should I plan to arrive at the hire car return at STL for a morning flight when there’s also weekday commuter traffic?
For a morning flight on a weekday, it's wise to build a significant time buffer for your hire car return at STL. The primary route to the airport, Interstate 70, experiences heavy commuter traffic, especially between 7:00 and 9:00. We recommend checking a real‑time traffic app before you depart and adding at least 30 to 45 minutes to your typical travel time. This extra time will account for potential highway slowdowns, the vehicle return process, and the shuttle ride back to your terminal.
What’s the simplest route to drive from STL to a hotel in Downtown St. Louis if I want to avoid confusing motorway splits?
The most straightforward route from the airport to downtown St. Louis is to take Interstate 70 East. This interstate leads you directly from the airport area towards the city centre with minimal complex junctions. As you approach the city, your satnav will guide you to the specific exit for your hotel, such as the exits for Broadway or Memorial Drive. Staying on I‑70 East is generally less complex than navigating the splits and merges of other roads like I‑170 or I‑64 on your initial drive into the city.
Where can I stop right after picking up a car near STL to reorganise luggage and set up a phone mount without feeling rushed?
Immediately after leaving the airport hire car facility, you can find several large retail car parks just a few minutes away along major roads such as Natural Bridge Road or Lambert International Boulevard. These shopping centres, often with a supermarket or big‑box store, offer ample, safe space to pull into a bay. This allows you to comfortably adjust mirrors, set up your navigation and organise your luggage without the pressure of being in a busy airport pickup lane.
Are there nearby places around the airport where I can grab snacks and essentials before heading to the city or a road trip?
Yes, the area surrounding STL airport is well equipped with options for stocking up. Within a five‑ to ten‑minute drive from the hire car centre you'll find numerous convenience stores, fast‑food outlets and supermarkets along main thoroughfares like Natural Bridge Road and St. Charles Rock Road. These are ideal for grabbing drinks, snacks and any last‑minute travel essentials before you join the motorway. It's a convenient way to prepare without making a major detour.
What’s it like driving to The Gateway Arch and the riverfront area, and where do visitors usually park when they have a hire car?
Driving to the Gateway Arch is generally straightforward with a satnav, as it's a major landmark with clear signage. The final approach can involve a few one‑way streets, so it's helpful to watch your navigation closely. The most convenient parking option for visitors is the dedicated car park on Washington Avenue, right next to the Arch grounds. Once you park there, the entire riverfront, including the museum and riverboat docks, is easily accessible on foot.
If I’m staying near Busch Stadium, what should I know about match‑day street closures and getting back to the motorway afterwards?
On match days, expect significant traffic and rolling street closures on the streets immediately surrounding Busch Stadium, particularly Clark Avenue and 8th Street. It's best to park your hire car in a designated garage or your hotel's lot and walk to the stadium. After the match, traffic exiting the area can be very heavy, so allow extra time. To get back on the motorway, it's often easier to navigate a few blocks away from the stadium before trying to merge onto I‑64 or I‑44 to avoid the worst of the congestion.
How tricky is it to drive and park in Soulard on a weekend evening, especially around bars and narrow streets?
Driving in the Soulard neighbourhood on a weekend evening can be challenging for those unfamiliar with the area. The streets are narrow, many are one‑way, and there is heavy foot traffic near the numerous bars and restaurants. On‑street parking is extremely limited and fills up quickly. Your best strategy is to look for a spot on the wider main roads around the perimeter of the neighbourhood and be prepared to walk a few blocks to your destination. Arriving earlier in the evening can significantly improve your chances of finding a convenient spot.
What should I expect driving through St. Louis if I’m unfamiliar with Missouri left exits and quick lane changes?
St. Louis interstates, particularly I‑64 (also known as Highway 40), are known for having several left‑lane exits that can catch unfamiliar drivers by surprise. It is crucial to pay close attention to overhead highway signs, which provide ample warning for these exits. Using a satnav app with lane‑assist guidance is highly recommended to help you position your vehicle correctly in advance. To stay safe, it's better to miss your exit and let the satnav reroute you than to attempt a sudden, last‑minute lane change across multiple lanes of traffic.
If my hotel is in the Central West End, which routes make it easier to arrive without battling the busiest downtown interchanges?
To reach the Central West End from the airport while avoiding the most complex downtown interchanges, a good option is taking I‑170 South from the airport area. You would then join I‑64 East (Highway 40 East). From I‑64 you can take exits like Kingshighway Boulevard or Hampton Avenue, which provide direct access to the Central West End. This route bypasses the dense web of interchanges where I‑70, I‑44 and I‑55 converge near the downtown core.
What’s the best way to plan a first drive to Forest Park (Zoo, Art Museum, Science Center) so I’m not circling for parking?
Forest Park is vast, so the key to avoiding parking frustration is to decide which attraction you're visiting first and drive directly to its designated car park. For the Saint Louis Zoo, use the north or south entrance lots; for the Art Museum, aim for the car parks on Fine Arts Drive. The Science Center has its own large lot accessible from Oakland Avenue. On busy weekends, arriving early in the day, before 10:00, greatly increases your chances of finding a convenient spot without circling the park's perimeter.
How do drivers typically handle the I‑64/I‑44/I‑70 connections in St. Louis without last‑second merges?
Successfully navigating the major motorway connections in St. Louis requires proactive driving and advance planning. Local drivers know to get into their target lane well before an interchange approaches. For visitors, the best tool is a satnav with active lane guidance, which will tell you exactly which lane you need to be in a mile or two ahead of a split. Pay close attention to the large overhead signs and avoid distractions, as these interchanges often require you to move across several lanes in a relatively short distance.
What’s the easiest approach for driving to the St. Louis Zoo during peak times, and which entrances tend to move fastest?
During peak times, such as summer weekends, approaching the Saint Louis Zoo from the south via I‑64 (Highway 40) is often more efficient. Take the Hampton Avenue exit and head north directly to the zoo's south entrance and car park. This route can be less congested than navigating through Forest Park itself. The south entrance car park is large and generally manages traffic flow well, often moving faster than the smaller north lot, which can back up onto the park roads.
How manageable is it to drive to and park at The Hill for dinner, especially on a busy Friday or Saturday night?
Driving to The Hill for dinner is straightforward, but parking on a busy weekend night requires some patience. The neighbourhood features a mix of restaurant‑owned lots, which can be small, and on‑street parking. Many side streets are narrow, so be prepared for tight spaces. A good strategy is to arrive a little early for your reservation and be willing to park a few blocks away and enjoy a short walk. This is often faster than circling the block multiple times hoping for a spot to open up right outside your restaurant.
What should I know about driving near Washington University and BJC/Cortex during weekday rush hours and shift changes?
The area encompassing Washington University, BJC Healthcare and the Cortex Innovation Community becomes extremely congested during weekday rush hours and hospital shift changes, typically around 07:00–09:00 and 16:00–18:00. Major roads like Kingshighway Boulevard, Forest Park Parkway and Clayton Avenue experience significant slowdowns. If you must drive through this area at those times, allow for considerable extra travel time. Whenever possible, try to use alternate routes or schedule your travel outside these peak periods for a much smoother drive.
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