Thrifty Car Hire
in Missouri

Hola Car Rentals is the only premium partner of the top car hire brands operating in Missouri, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Missouri.

No. With Hola Car Rentals, all costs and charges for your booking in Missouri are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Missouri charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Thrifty counter at St. Louis Lambert International Airport (STL) in Missouri is located off-site at 4174 Cypress Rd, Saint Ann, MO 63074, not inside the terminal building.

After landing, you need to take a Thrifty shuttle from the designated hire car shuttle stop at the airport to reach the off-site lot. Shuttle wait times can exceed 30 minutes based on customer reports, so plan accordingly, especially if you have a tight schedule after arrival.

Counter hours at STL are 06:00 AM to 09:30 PM daily. If your flight arrives outside those hours, confirm pickup arrangements in advance, as the off-site location means after-hours access may be limited.

To avoid delays, have your booking confirmation and all required documents ready before boarding the shuttle.

The Thrifty location at Springfield-Branson National Airport (SGF) in Missouri is open 07:00 AM to 11:59 PM daily, Monday through Sunday, at 2300 North Airport Blvd, Springfield, MO 65802.

Thrifty also provides shuttle or airport pick-up services from this address, so after collecting your bags, follow signs to the hire car shuttle area and look for the Thrifty shuttle.

If you are arriving late in the evening, the SGF counter hours are more accommodating than the STL location, but arrivals after midnight will fall outside operating hours. In that case, confirm after-hours procedures directly with Thrifty before your trip.

Thrifty also has a neighbourhood location in Springfield at 2867d West Chestnut Expressway, open Monday through Friday 08:00 AM to 06:00 PM, which is a useful alternative if you need to pick up or return a car during weekday business hours away from the airport.

Yes, Thrifty has neighbourhood locations in the Kansas City, Missouri area rather than a dedicated airport counter at Kansas City International Airport.

The main Kansas City location is at the Westin Crown Center (1 E Pershing Rd, Kansas City, MO 64108). There is also a location in Independence, a Kansas City suburb, at 3801 S Noland Rd, Independence, MO 64055.

Because these are neighbourhood locations rather than airport counters, operating hours and shuttle services differ from the airport Thrifty sites in Missouri. It is important to confirm hours directly before your arrival, as specific hours for the Kansas City Crown Center location were not published at the time of writing.

If you are flying into Kansas City and need a Thrifty hire, factor in transportation from the airport to the downtown pickup location, as no on-airport Thrifty counter is listed for Kansas City in Missouri.

Missouri has only one toll facility that could affect your Thrifty hire: the Lake of the Ozarks Community Bridge on State Highway MM, which connects areas between St. Louis and Kansas City over the lake.

Key facts about this toll:

• Payment is cash only. There are no electronic transponders, E-ZPass readers, or cashless lanes at this crossing.
• Standard 2-axle hire cars (the type you would typically rent from Thrifty in Missouri) are charged US$3.00 during summer months (May through September) and US$2.00 at other times of year.
• You cannot cross without paying cash at the booth. There is no invoice or violation option for non-payment.

Missouri has no congestion charges, emissions zones, or city-centre driving fees. The optional electronic toll programmes that Thrifty and other hire companies sometimes offer are not relevant for driving within Missouri, since the only toll requires cash and does not accept transponders.

If your Thrifty itinerary in Missouri takes you near the Lake of the Ozarks, carry a small amount of cash to cover the bridge toll.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Thrifty hire in Missouri.

Missouri has only one toll road, the cash-only Lake of the Ozarks Community Bridge, so toll costs are modest (US$2.00 to US$3.00 for a standard hire vehicle). However, if your Thrifty trip extends into neighbouring states with more extensive toll networks, those tolls also qualify for the cashback claim.

To claim your cashback:

• Email [email protected] within 30 days of returning your Thrifty vehicle in Missouri.
• Use the subject line: Tolls Cashback, followed by your reservation number (e.g., HOLA1000000).
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To pick up a Thrifty hire car in Missouri, you need to bring the following physical documents:

• Your original, unexpired driver’s licence in the main driver’s name.
• A major credit card physically printed with the main driver’s name, with sufficient available credit for the security deposit hold (typically US$300 to US$400 for standard vehicles in the United States).
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Thrifty counter in Missouri. Debit and prepaid cards are not accepted for the security deposit hold.

The minimum age to rent from Thrifty in Missouri without an additional surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge at the counter.

Missouri is not one of the states (New York and Michigan) where law requires hire companies to serve drivers aged 18 and older, so the standard Thrifty policy applies: drivers under 21 cannot rent, and drivers aged 21 to 24 pay an underage fee.

For Thrifty in Missouri, the young-renter surcharge is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the rental period.

Additional restrictions for under-25 drivers include:

• Most premium, full-size, luxury, SUV, van, and convertible vehicle classes are restricted to renters aged 25 and older.
• Economy, compact, and intermediate vehicles are typically available to younger renters.
• Any additional driver under 25 is also subject to the same surcharge rules at Thrifty locations in Missouri.

A valid driver’s licence and a major credit card in the main driver’s name are required regardless of age.

Thrifty hire in Missouri follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow:

• At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.
• For after-hours returns at STL or SGF, leave the receipt in the return envelope and keep a photo of the full gauge on your phone.

If you return the Thrifty vehicle in Missouri with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Missouri has no shortage of fuel stations near the major Thrifty return locations in St. Louis and Springfield, so refuelling before return is straightforward.

When renting from Thrifty in Missouri, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Thrifty hire vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Thrifty vehicle in Missouri. Some U.S. states require a minimum level of liability to be included, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your booking for full protection on Missouri roads.

Common mistakes to avoid:

• Assuming CDW covers third-party damage. It does not. You need both CDW and LIS for comprehensive protection.
• Forgetting to add all drivers to the hire agreement. Cover only applies to named drivers listed on the Thrifty contract in Missouri.
• Accepting optional add-ons at the counter that were not on your original confirmation without reviewing the cost.

Yes, most bookings made through Hola Car Rentals for Thrifty hire in Missouri include travel assistance provided by Terrawind Global Protection. This benefit is included at no extra cost and is designed to help you if an unexpected situation arises during your trip.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident, which can be especially valuable on Missouri highways far from your home country.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance.

If you need help during your Thrifty hire in Missouri, contact the assistance line 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free or collect)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW/LDW for vehicle damage or LIS for third-party liability.

When you pick up your Thrifty hire in Missouri, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge but it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles rented in the United States, including Thrifty locations in Missouri, the typical hold is approximately US$300 to US$400. The exact amount can vary depending on the vehicle class, hire location, and season.

Key requirements:

• You must present a physical, major credit card with the main driver’s name printed on the card. Digital wallets, virtual cards, debit cards, and prepaid cards are not accepted for the deposit.
• The card must have sufficient available credit to cover the hold plus any expected charges.
• The card must be in the name of the main driver on the Thrifty hire agreement in Missouri.

After you return the Thrifty vehicle, the hold is released. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined at the counter.

Yes, you can add an additional driver to your Thrifty hire in Missouri, either as an included benefit depending on your rate or by paying a fee at the counter.

When an additional driver is not included in your rate, Thrifty in Missouri charges US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the full hire period.

Requirements for adding a driver at the Thrifty counter in Missouri:

• The additional driver must be physically present at pickup to show a valid driver’s licence and sign the hire agreement.
• If the additional driver’s licence is not in English and uses a non-Latin alphabet, an International Driving Permit is required.
• The additional driver must meet the minimum age requirements. Drivers aged 21 to 24 may be subject to a young-renter surcharge on top of the additional driver fee.
• For Thrifty, additional drivers should generally be at least 25 years old to avoid the underage surcharge.

Only drivers named on the Thrifty hire agreement in Missouri are covered by the vehicle’s protections such as CDW and LIS. Never allow an unlisted person to drive the vehicle.

Yes, one-way hires with Thrifty in Missouri are possible, but a drop-off fee may apply depending on your route.

How it works:

• If you pick up from a Thrifty location in Missouri, such as St. Louis Lambert Airport or Springfield-Branson Airport, and return to a different city or state, a one-way drop-off fee is typically added to your booking.
• The fee amount varies by route, distance, vehicle class, and season. It is shown during the booking process under the "To pay at destination" section of your Hola Car Rentals checkout.
• The drop-off fee cannot be prepaid and is settled directly at the Thrifty counter in Missouri or at the return location.

Same-city returns, for example picking up at St. Louis Lambert Airport and returning to a Thrifty neighbourhood location in the St. Louis area, may not incur a drop-off fee, but this depends on the specific route.

Cross-border one-way hires, such as picking up a Thrifty vehicle in Missouri and returning it in Canada, are often restricted or carry significantly higher fees. Always confirm cross-border permissions on your hire agreement before driving across state or national borders.